Hello Kristin,

please check if you have enabled Settings -> FV Player Pro -> Hosting -> Amazon S3 Protected Content -> “Amazon S3 Ajax (Pro)”.

Then clicking that reload arrow below the “Video loading has stalled error, click to reload” message will fix the video playback.

I see that setting should just be enabled by default for Pro users as that’s what can keep the video playing even if the link times out. You can try that on this special link where the S3 link expiration was set to 5 seconds: https://foliovision.com/player/demos/amazon-signed-urls#fvpexpirelow

Play the video and let it play for at least 5 seconds and then seek into the unbuffered part of that video. You will see that it fails to seek, but recovers and continues playback.

However I see the issue on iPhone – when you seek into an unbuffered position of video, it refuses to report any playback error if the HTTP response code is 403 – which is the case of an expired link to Amazon S3. That’s why we check how the playback is progressing and if it’s not progressing for too long, we do show that error message to allow people to recover the playback.

How long are your videos? I wonder why they won’t be fully buffered if the user watches it for 15 minutes.

Thanks,
Martin

Hello kambiumdt,

it’s strange that the Video Checker doesn’t show up for you.

What about when you edit the video using step 6. from this guide? https://foliovision.com/player/basic-setup/start-up-guide#insert-videos

Also, do you see any errors on browser JavaScript console when you try to play the video? Here’s how to enable that console: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis Once you open that console, reload your page and try to play the video please.

Thanks,
Martin

Hello Leland,

please provide a link to the page where we can see the issue. We had one more report like this, but it was with FV Player Pro 7.4.15.727 – the older version without the fix.

Thanks,
Martin

I mean it will work once you update the plugin.

Thanks,
Martin

Hello David,

will enabling Settings -> FV Player Pro -> Integration/Compatibility -> Load FV Flowplayer JS everywhere fix the issue?

If not, is there any JavaScript event your them triggers when it loads content with Ajax? If you know how to add JavaScript hooks, you can call fv_player_load() on that event, similar to this:

<script>
window.almComplete = function(alm){
  fv_player_load();
};
</script>

Thanks,
Martin

Hello kambiumdt,

Let’s Encrypt doesn’t work on bar IP addresses: https://community.letsencrypt.org/t/ssl-on-a-ip-instead-of-domain/90635

So VLC is probably ignoring the certificate errors.

Thanks,
Martin

Hello Andrew,

I found that the issue is caused by the uk-fade-scale-02 CSS animation. Please try to disable any animations for the element where the player is placed in and it will work.

It seems you are using some fancy theme, so hopefully it has a setting to disable the animation of the element.

Thanks,
Martin

Hello guitarravia,

we added some recommendation on what CSS to use here: https://foliovision.com/player/advanced/css-tips-and-fixes#popup-cover

Please make sure you also read the introduction to that documentation page. It tells you how to really make sure your CSS rules take priority.

Normally the popups have some margin at the bottom to make sure the player controlbar stays visible and also some spacing at the top to leave the share bar visible.

Thanks,
Martin

Hello Daniel,

I did get the issue once today on the “Dark side of the earth” video here: https://foliovision.com/player/demos/interactive-transcript Reloading the page did fix the issue and it didn’t occur again.

Thanks,
Martin

Hello Manfred,

it appears some plugin or (more likely) your theme is using this script to animate the page when you open some link: http://git.blivesta.com/animsition/

It’s somehow picking up the fullscreen event.

Perhaps you can try to remove the respective file from your theme for a test and see if it helps.

Thanks,
Martin

Hello anshbhawnani,

you can either use the HLS encryption, as provided by FV Player Pro, or figure out how to use Apple FairPlay together with it.

We are also preparing a Coconut.co integration with FV Player which will make posting encrypted videos easy, unlike the complex AWS workflows which we support in FV Player Pro.

Thanks,
Martin

Hello Federico,

if we add an option for this, it must be done in a way that a slightly experienced web developer won’t be able to adjust the color by using the browser developer tools.

If we let you know where to change it, it must be done in a way that won’t be reverted when the plugin gets updated.

So this is not trivial. I’ll keep thinking about it and once I have something I will check it with Alec.

Thanks,
Martin

Hello Edward,

I tried to check the changelog and it just worked. It appears something must be wrong with your FV Player Pro, perhaps there is a file missing (although could fv-player-pro/fv-player-pro.php be missing? I don’t think so, without it the plugin wouldn’t load at all), or something it wrong with your file paths.

Are we using some fopen improperly? Do you have a full trace of the error available? Our plugin doesn’t work directly with fopen in the upgrade part, so it must be coming from some WordPress function.

I updated the FV Player Pro changelog here: https://foliovision.com/player/advanced/changelog/fv-player-pro

Thanks,
Martin

Hello felinskyi,

FV Player Pro 7.4.16.727 has been released and it fixes this issue.

Thanks,
Martin

Hello Calvin,

thank you for giving it a try, we will make that fix part of the next FV Player release.

Thanks,
Martin

Hello Calvin,

are you using any other plugin which might be using Mailchimp API?

Thanks,
Martin

Hello Alex,

3) I like this idea, I will have to check it with Alec though.

Thanks,
Martin

Hello JP,

I’m glad that it helped, we will release this new version at the start of next week for all our users.

Thanks,
Martin

Hello JP,

we have worked on a fix, Same as before – please go to https://foliovision.com/my-licenses, hit the “Show Previous Version” button and you will get a link to download the new plugin version 7.4.15.727.

You will have to first deactivate and delete the FV Player VAST plugin which you are using and then you will be able to install the new version from that ZIP file.

The sizing issue was related to some jQuery fullscreen plugin on your website.

The issue with Resume button appearing was caused by your VAST ad code – it says the ad duration is zero.

Let’s see if that fixes the Android issues as well.

Thanks,
Martin

Hello JP,

we have worked on a fix, please go to https://foliovision.com/my-licenses, hit the “Show Previous Version” button and you will get a link to download the new plugin version 7.4.14.727.

You will have to first deactivate and delete the FV Player VAST plugin which you are using and then you will be able to install the new version from that ZIP file.

This new version also fixes the issue of ad not playing for first-time visitors of the website who get sound blocked on autoplay videos.

Please let us know if your issue is still not fixed with that new version.

Thanks,
Martin

Hello stickwerks,

Juraj will also make the FV Player S3 Browser part of the docs, so that you can use it to pick files for FV Player and avoid having to copy-paste it.

Thanks,
Martin

Hello Allyn,

strangely https://www.youtube-nocookie.com/embed/pM1EE0Islso won’t play on my work computer with OS X, but here on Linux it plays. Using Chrome to test it out in both cases.

Oh I see, it just won’t play when using the incognito mode.

FV Player loads the https://www.youtube.com/iframe_api script and it’s not available on the nocookie domain: https://www.youtube-nocookie.com/iframe_api unfortunately.

Thanks,
Martin

Hello Ran,

sorry about the late reply.

Are you sure these players have the splash image set? You can check on the wp-admin -> FV Player screen. Please also send over the export of one of the players – just hover the player row and click the “Export” link and you will get the JSON data.

If the splash image is missing and the video is from Vimeo FV Player will still try to load that image, but perhaps it somehow fails on these pages loaded via Ajax.

Thanks,
Martin

Hello Binson,

so each video in the playlist could be purchased separately, is that what you mean? Please let us know.

Thanks,
Martin

Hello Brian,

one of the great things about FV Player Pro video transcript is that it’s part of your page HTML code, so all the keywords count for SEO. But it’s also what makes it harder to enable this feature for playlists.

We will work on allowing transcripts in the playlists this month.

Thanks,
Martin

Hello Richard,

to make sure the volume icon and the volume bar is visible at all times please follow the instructions in this guide: https://foliovision.com/player/advanced/css-tips-and-fixes#volume-bar-speaker-icon

Please also read the introduction to the guide to make sure you use these CSS rules properly.

Thanks,
Martin

Hello JP,

I can confirm https://thedigitalinformer.com/community-news-brief-01-07-20/fvp-6/ shows the right content.

Please let us know what you did to fix the issue, if you have a minute.

Thanks,
Martin

Hello hentaipulse,

I did had a quick look. The first video played for me both on Firefox and Chrome on Windows 7. What operating system are you using? I wonder if Chrome has some difficulties with some MP4 files on some OS. Then our video checker should be warning you about that.

The second video didn’t play as the SSL certificate on the 3rd party website where it’s loading from is incorrect. Or there might be no SSL on it, if you just changed the link to https:// and the site actually doesn’t have SSL enabled.

I would recommend you use some reliable CDN for your videos, as linking to other websites can cause issues.

Thanks,
Martin

Hello William,

we tried to add some code to detect WPMobile app user agent iOS or Android. Please reinstall FV Player from https://github.com/foliovision/fv-wordpress-flowplayer/archive/2263-wechat-204-wpmobile-app.zip and let us know if it helped.

To reinstall the plugin you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

If you run into any issues, just put back FV Player from WordPress.org.

Thanks,
Martin

Hello William,

is that the full user agent string of the WPMobile app? You can confirm that here: https://whatsmyua.info/

If that’s it, we could be checking what it reports on https://foliovision.com/html/flowplayer-support.html and see if we can detect it properly. Perhaps we only need to detect it as Android running Chrome, with HTML5 video and fullscreen capability along with muted autoplay and that’s it.

Thanks,
Martin

Hello Tio,

we will include this improvement in the next release.

Thanks,
Martin

Hello William,

Flowplayer uses the user agent string to determine some of the device capabilities.

I tried to the debug page https://foliovision.com/html/flowplayer-support.html with that user agent and I could see it wouldn’t detect it properly.

Is it possible to include the original Android version number in that user agent string? Normally Android gives something like this:

Mozilla/5.0 (Linux; Android 8.0.0; Pixel 2 XL Build/OPD1.170816.004) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Mobile Safari/537.36

So ideally WPMobile would provide:

Mozilla/5.0 (Linux; Android 8.0.0; Pixel 2 XL Build/OPD1.170816.004) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.87 Mobile Safari/537.36 WPMobile.App

Or at least:

WPMobile.App – Android 8.0.0

Thanks,
Martin

Hello Tio,

this has been fixed, please reinstall from https://github.com/foliovision/fv-wordpress-flowplayer/archive/11248518-embed-item-position-module-rework.zip again and the issue will be fixed.

Thanks,
Martin

Hello Daniele,

which exact call do you mean? We did remove the periodic storing of the video position, but we didn’t remove any event when doing so.

Are the video positions not storing properly for you?

Thanks,
Martin

Hello William,

you will have to give this question t o WPMobile developers:

How does it handle wp_enqueue_script()? What about wp_localize_script? Will a typical plugin which uses these calls in wp_footer work fine in the app?

That preview must be only a simple iframe which doesn’t behave the same as a real mobile device running the actual app would.

Thanks,
Martin

Hello fiweh4lf,

is the https://youtu.be/mRGsDv2VIFQ video posted as an individual FV Player instance? I mean if there is some [fvplayer id="19"] which shows that video only. Then you can use [fvplayer id="19,18"]

However if FV Player ID 19 is a playlist of videos and you would like to take a single video out of that, then we don’t have a solution for that right now.

I see something like [fvplayer videos="56,54,..."] could work, but then then you would have to name all the videos in FV Player ID 18 playlist. So a hybrid form like [fvplayer videos="56,playlist-18"] could technically work.

But overall it’s not a simple enhancement and I wonder how we could do this so that it would all make sense and not be hard to use.

Thanks,
Martin

Hello William,

did you just take these screenshots from your browser where you opened the mobile website provided by WP Mobile plugin? Do the videos play there?

I’m not sure how WP Mobile app works, but it can be something entirely different. Does that load the FV Player JavaScript files?

Thanks,
Martin

Hello Bonga,

having some working code is a good start, but it might not be as simple as it seems.

So we would be only able to do this as a custom programming job.

Thanks,
Martin

Hello William,

does your web app use the standard web view?

If so, do it load the FV Player JavaScript files?

Thanks,
Martin

Hello Richard,

we do show that speaker icon if the video is muted.

So for example if you come to a video which is set to autoplay it’s likely that it will start muted, as modern browsers don’t permit audible autoplay – it’s been like that on mobile for a long time and then in Chrome and Safari on desktop computers as well.

So thanks to that well recognized icon it’s clear that the video is muted and user knows where to click to listen to it.

In you are using Chrome, you can click the head icon in the browser toolbar and pick Other People -> Guest and open https://foliovision.com/player/demos/autoplay in that new window. It’s a special browsing mode without any kind of history. It’s important to test in this mode as otherwise Chrome remembers where you played videos before and will allow audible autoplay on such websites.

Thanks,
Martin

Hello rhys,

are you sure that video is entirely public? Is it one of your uploads?

I see it works in Dissenter – that browser is sending invalid HTTP Referrer header. Bitchute is checking that header on that video, so if it’s loading from your website it won’t play as standard browsers do set HTTP Referrer properly.

Thanks,
Martin

Hello Reginald,

just FV Player, Bitchute will probably by supported in the free plugin.

Hello rhys,

it’s strange, I can see that video won’t play. Does that video have sharing disabled?

Thanks,
Martin

Hello Tio,

I can see it gives you the same video ID in that iframe embed code. We will do some more tests on our end.

Thanks,
Martin

Hello Reginald,

we are fixing some last editing issues currently.

If you have a test site where you would like to test our new Bitchute integration, you can reinstall FV Player from this ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/134-bitchute-support.zip

To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Then you can use URL of Bitchute video like https://www.bitchute.com/video/xFqd1XKX2fo/ with FV Player and it will use that video MP4 file along with the splash screen.

Thanks,
Martin

Hello Tio,

it seem you updated FV Player, but you will have to stick to https://github.com/foliovision/fv-wordpress-flowplayer/archive/11248518-embed-item-position-module-rework.zip version to be able to test that out.

None of the videos on https://www.tromsite.com/videos/ play for me. They seem to load for too long.

Thanks,
Martin

Hello CXL,

the issue with PHP static analysis is that we would have to rewrite our classes to use autoload. Besides that I don’t think it would catch an issue like this, as it uses the WordPress filters API.

The WordPress filters are not such a great idea when you develop your own plugin after all. If we would use PHP classes instead and extend them, this would be easier to test with PHPUnit too.

Thanks,
Martin

Hello Edward,

FV Player Pro 7.4.15.727.beta is out and it fixes this issue. You will have to use the Beta version to get this fix, here’s how to get it: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Thanks,
Martin

Hello CXL,

FV Player and FV Player Pro 7.4.14.727 were released. They use a simpler code around these automated splash images for Vimeo and YouTube images which will get rid of your warning. That edge case under which it was appearing should also no longer occur. It was not using a proper variable to pass the video source URL, but a full object which was hard to manage and there was no reason for it.

Thanks,
Martin

Hello Luca,

modern browsers really discourage using Flash and you have to allow it by hand in order to use it.

You should be using some streaming service to convert your RTMP stream to HLS. Most of them can take RTMP input, like for example DaCast: https://www.dacast.com/support/knowledgebase/intro-to-live-streaming-a-step-by-step-walkthrough/

Thanks,
Martin

Hello dplum,

we need to make it part of our licensing scheme and then we will publish some announcement about it.

Thanks,
Martin