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License doesn’t work

[Solved]

Foliovision › Forums › FV Player VAST › Troubleshooting › License doesn’t work

  • Enrico 5 years, 2 months ago

    I heard the Vast plugin through another account and I no longer know the login data. Now the license key rights no longer work: fv1619………….

    Help !!!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Juraj Kacaba 5 years ago
    Avatar photo

    Hello Enrico,

    Thansk for reaching to us!

    Do you at least know the e-mail or website domain name connected to that account?

    Thanks,
    Juraj

    Enrico 5 years ago

    Website: tv-livestream.online :)

    Juraj Kacaba 5 years ago
    Avatar photo

    Hello Enrico,

    Try following:

    1. Copy and delete the licensing key from your FV VAST settings
    2. Save your settings without the license key
    3. Insert you license key again
    4. Save your FV VAST settings

    If this won’t help go to wp-admin -> Settings -> Log HTTP Requestand look for the FV Licensing check HTTP request. If your server is blocking access for our license checking server there should be more information about it.

    Thanks,
    Juraj

    Martin 5 years ago

    Hello Enrico,

    what Juraj failed to mention is the step number zero:

    0. install this plugin https://wordpress.org/plugins/log-http-requests/

    Please let us know how your troubleshooting goes.

    Thanks,
    Martin

    Enrico 5 years ago
    {
      "headers": {},
      "body": "<FVFLOWPLAYER>{\"expired\":true,\"error\":\"Domain expired\",\"message\":\"\",\"changelog\":\"\"}</FVFLOWPLAYER>",
      "response": {
        "code": 200,
        "message": "OK"
      },
      "cookies": [
        {
          "name": "PHPSESSID",
          "value": "9c5ff7b334bedf4c1743a0541a02da83",
          "expires": null,
          "path": "/",
          "domain": "foliovision.com",
          "host_only": true
        }
      ],
      "filename": null,
      "http_response": {
        "data": null,
        "headers": null,
        "status": null
      }
    }
    Martin 5 years ago

    Hello Enrico,

    unfortunately just like that response says – the license you are using is indeed expired.

    Thanks,
    Martin

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: License doesn’t work



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