Hello Meir,

That https://player.vimeo.com/external… link is the Vimeo Direct link to video file.

The downside is that anybody can just copy that URL and use it on his website or download the video. The URL is signed, but it never expires.

FV Player Pro uses Vimeo file links which expire for video playback.

Thanks,
Martin

Hello Meir,

Thank you for letting us know about the interesting issue.

Please let us know what children security filter did you use. It seems that it would just block all the Vimeo videos.

Thanks,
Martin

Hello Sherri,

Thank you for the update.

Nord VPN might be flagging the whole s3.us-east-1.amazonaws.com as a unsafe domain if it was used by some malware in the past.

Thanks,
Martin

Hello Michael,

Seems like it was a temporary error when activating SSL for your new domain name on Bunny Stream.

Please let us know if it did not go away and you keep running into this issue when inserting new videos.

Thanks,
Martin

Hello Desibombs,

Could you please make sure you installed FV Player 8 from that https://foliovision.com/downloads/fv-player-8.zip link?

Your ad code has data-* attributes so I had to allow these in the security filtering. For now I only put that fix into that ZIP file and once it works for we will make it part of the official release on WordPress.org.

Thanks,
Martin

Hello Desibombs,

I tried using AdBlock in Brave and it would not remove the whole player for me when using your ad code.

But maybe it’s more about FV Player 8.

Please upgrade to FV Player 8 using this ZIP file: https://foliovision.com/downloads/fv-player-8.zip

Thanks,
Martin

Hello Desibombs,

Please let us know what HTML you use in the banner.

I wonder what triggers the ad blocking and why does it the whole player and not just the ad element.

Does it remove the player even before playing the video?

Thanks,
Martin

Hello Gillian,

Could you please check the issue on staging website where you disabled plugins one by one to see if it works there? I’m asking in case you still have that website available and it’s easy to check.

Other thing to do is to check the PHP error log. If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

Or you can install this plugin which makes a list of PHP errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

The error should be recorded in that plugin PHP error log. It might show why the FV Player Pro function to add that Signature is failing.

On our end I checked if FV Player Pro works with PHP 8.4 as I reliazed my test website is still on PHP 8.3. I did not run into issues. The proper Signature was added.

Thanks,
Martin

Hello Gillian,

It seems the signature for CloudFront is no longer properly calculated.

Please check wp-admin -> FV Player -> Settings -> Hosting -> CloudFront (Pro). What does it say for “Private Key”?

Thanks,
Martin

Hello Gillian,

Your web server does not seem to handle HTTP range requests for PHP scripts. I guess same issue does not appear on your staging server. Thank you for posting all the details.

Please upgrade to FV Player 8: https://wordpress.org/plugins/fv-player

In the process you will have to upgrade to FV Player Pro 8 too, but you will see the wp-admin notices to do so.

Then switch FV Player Pro to Beta: https://foliovision.com/player/troubleshooting/switching-fv-player-pro-to-beta

Finally you will be able to enable wp-admin -> FV Player -> Settings -> Stream Loader -> “Emulate m3u8 files”. With that setting Safari will not use the HTTP range requests to play the HLS streams with URL tokens.

Please let me know if you run into any difficulty.

Thanks,
Martin

Hello Willie,

The AB loop should work for you. It does use the noUiSlider library, so perhaps there’s a conflict with your theme.

Please enable the AB loop for a single player and then send us the test page so that we can have a look. AB loop is important for any musical instrument teaching website and you have a couple these.

Thanks,
Martin

Hello Ihan,

I’m happy to hear that it works now.

Thank you for your cooperation.

Martin

Hello Sherri,

I see it’s an MP4 video hosted on AWS S3.

Please ask the user to open this link: https://communitycoaching.s3.us-east-1.amazonaws.com/

It’s the address of your AWS S3 buckey. He should see the following error:

<Error>
<Code>AccessDenied</Code>
<Message>Access Denied</Message>
<RequestId>QG9P7WPQRD9562XA</RequestId>
<HostId>84mCoBI9uSRhGzP5s9sODXjKgtPJwkrGuUswW3AjI58ke6bHTZlTFXswZpVWtdNJKJQArNWWlyI=</HostId>
</Error>

I wonder if something stops him from accessing that AWS S3 bucket at all. Perhaps he will get some other error message that will help troubleshooting this or the request will time out. It could happen if there are internet routing issues between the user location and your S3 bucket.

Setting up Cloudfront for your S3 might be a way of fixing this as it means users would be then playing your videos via the AWS Cloudfront CDN which are located around the world.

You could be also using some other CDN which supports pulling files from AWS S3 as Cloudfront is expensive.

Thanks,
Martin

Hello Jovan,

Do you see a lot of these errors in https://search.google.com/search-console/ -> Enhancements -> Videos?

Could you please send a link to the video where it does not show?

Thanks,
Martin

Hello Jovan,

FV Player uses video sitemaps like this:

<?xml version="1.0" encoding="UTF-8"?>
<?xml-stylesheet type="text/xsl" href="https://cdn.foliovision.com/site/wp-content/plugins/fv-player/css/sitemap-video.xsl?ver=8.0.16"?>
<urlset xmlns="http://www.sitemaps.org/schemas/sitemap/0.9" xmlns:video="http://www.google.com/schemas/sitemap-video/1.1">
  <url>
    <loc>https://foliovision.com/2025/01/fv-player-tv</loc>
    <video:video>
      <video:thumbnail_loc>https://cdn.foliovision.com/images/edd/2017/11/fv-player-pro-100x100.png</video:thumbnail_loc>
      <video:title>Playlist Improvement: Random Video Playback</video:title>
      <video:description>A random video from the playlist will autoplay at a random playback position when you open the page with the playlist.</video:description>
      <video:category>FV Player</video:category>
      <video:publication_date>2025-01-10T11:56:58+01:00</video:publication_date>
      <video:player_loc>https://foliovision.com/2025/01/fv-player-tv/fvp-230</video:player_loc>
    </video:video>
  </url>
</urlset>
<!-- XML Sitemap generated by FV Player -->

<video:player_loc> is equivalent of VideoObject.embedUrl in structured data.

Are you sure you get that error for the sitemap and not the Schema.org markup on the page?

I see that the file URL would be better for contentUrl. Please check https://search.google.com/search-console/ -> Enhancements -> Videos to see what errors do you get for the Schema.org markup. Using page URL for contentUrl does not seem to cause issues.

Thanks,
Martin

Hello Ihan,

It seems you did not put up the new plugin version.

Please make sure you download again from https://foliovision.com/downloads/fv-player-8.zip and then reinstall from that.

Like I said it should finally work. I can’t see what else could be failing.

Thanks,
Martin

Hello Excellent,

Your license shows correctly on our end, so it seems you are no longer facing the issue.

We would like to simplify the license checks for users with multiple licenses too which would help in your case.

Please let us know if there’s anything else.

Thanks,
Martin

Hello Sven,.

I understand the issue. The fact that the CSS targets .is-paused.flowplayer .fp-player .fp-ui::after, prevent proper handling of click to resume the video on mobile.

Please either remove that part of selector or use the new CSS code for FV Player play button customization: https://foliovision.com/player/faq-intro/css-tips-and-fixes#play-icon

Thanks,
Martin

Hello Jovan,

It’s used for the iframe embedding: https://foliovision.com/player/features/sharing/using-iframe-embedding

I would recommend you disable it if you are not using it.

Thanks,
Martin

Hello Karin,

Sorry about that, we done a round of security improvements in our licensing and it has caused some license checks to fail.

It’s fixed now, although it might take a couple of hours before your license status refreshes and you will see it passing.

Thanks,
Martin

Hello Ihan,

HTTP 500 generally means there’s a PHP error.

Please check the PHP error log to see what error is occurring.

If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

Or you can install this plugin which makes a list of PHP errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

Then try to edit the playlist and hit “Back to playlist”. The error should be recorded in that PHP error log.

Thanks,
Martin

I see, I’m not saying it’s a general YouTube issue with Safari.

Please let me know if you run into the issue in front-end when using a browser other than Safari. As I said it worked fine for me in Brave.

Thanks,
Martin

Hello Sven,

Could you please reinstall FV Player from this link? https://foliovision.com/downloads/fv-player-8.zip

Then you should be able to use WP Rocket optimization again. I found our changes to YouTube would not minify properly with it, so I increased compatibility of our scripts by not transforming do...while loops into for loops.

I will check how we could improve our YouTube live detection. It seems it’s not reliable enough.

Thanks,
Martin

Hello Michael,

Would you like to only make that button available for a specific players, or would you like to start the video with “No Picture” and let users click the button to bring back the picture?

Please let us know.

Thanks,
Martin

Hello Sven,

Please verify that you are using the API key in FV Player’s YouTube setttings.

Please also let us know which video you are using and if it’s still live.

Thanks,
Martin

Hello Ihan,

Please reinstall FV Player from this ZIP file and it will include more details about what has failed: https://foliovision.com/downloads/fv-player-8.zip

You mentioned the issue does not occur with single videos. Please try to add another player with a single video that will work. Then try to add another playlist item and use the same video again. Will even that fail?

Thanks,
Martin

Hello Ihan,

Please use the FV Player’s Video Checker once again to report the video which does not play when it’s set to be private.

Thanks,
Martin

Hello Michael,

The issue was that in your case the transcript is initially hidden and user needs to click button to reveal it.

Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.

That will give you the FV Player Pro plugin with a fix.

Thanks,
Martin

Hello Jovan,

I’m sorry to hear about the trouble with the Schema.org setting.

I found the bug in the settings updating – the settings in “Integrations/Compatibility” would overwrite the “Use Schema.org markup” setting.

“Use Schema.org markup” was overwritten by “Handle WordPress audio/video”, “Facebook Video Sharing” and vice versa.

The fix will be in the new FV Player 8 out today. Please make sure you set these settings as desired after the upgrade if any of them need adjustments.

Thanks,
Martin

Hello Jeff,

I’m not sure how we could add such feature in our plugin. It seems like it would require some custom code.

If you know JavaScript, then you can use the progress event to check the video playback time and then trigger the JavaScript event or call the function for Metaslider. More about FV Player events can be found here: https://foliovision.com/player/developers/javascript-guide

It’s not too complex if you only need it on a single page. Or do you need to be able to specify custom times for each video?

Thanks,
Martin

Hello Ihan,

Did you use FV Player Coconut on a website and then setup a new website where you want to use the same configuration?

Please check the FV Player Coconut setup steps as it shows where the access keys are obtained: https://foliovision.com/player/video-security/encoding/encrypted-hls-coconut

You don’t need to setup the CDN or CORS as these are already setup on DigitalOcean Spaces. So you do not need the API key for that.

Thanks,
Martin

Hello Meir,

You can use the Vertical Playlist CSS tweak from here: https://foliovision.com/player/faq-intro/css-tips-and-fixes#playlist-rtl

Thanks,
Martin

Hello Katarzyna,

It seems your server IP bot blocked by our website firewall.

Please remove the license key from FV Player VAST settings and save the settings. Then put the license key back into place and save again.

Please let us know if that does not fix the issue.

It also appears you renewed your license the second time. Please let us know if that was an accident.

Thanks,
Martin

Hello Kelly,

FV Player VAST will work with a live stream.

What you need is to pick your live stream provider. Any live HLS stream will work, just make sure you mark is as a live stream if it’s not properly detected: https://foliovision.com/player/troubleshooting/hls#live

We also support live streams provided by a number of video streaming services: https://foliovision.com/player/live-streaming

Please let us know if you have the live streaming service already and it appears there’s no way of making it work with FV Player.

Thanks,
Martin

Hello Waqas,

It seems you are getting this error message when using the “Check template” button as illustrated in https://foliovision.com/player/getting-started/installation

It seems that the way we are doing this check does not prevent Litespeed Cache from minifying the JavaScript files.

Please ignore this warning for now if your videos play and we will make sure our check does not report false errors when using Litespeed Cache plugin.

Thanks,
Martin

Hello Mustafa,

Sorry about the delay, your comment got us thinking about how we could improve our article, but I see there was no answer.

1. I see that we only include pricing when there are multiple replication points enabled for the video serving.

If you only have 250 GB of videos and 1TB of traffic then you are going to fit into the base fee or $5/month for DigitalOcean Spaces.

You only have to pay for the video encoding once. If your video is 1080p and it’s encoded into 240p, 480p, 720p and 1080p qualities) you pay $0.045/minute = $2.7/hour. You can set FV Player Coconut to only create 480p and 1080 and then it’s $0.0225/minute = $1.35/hour.

2. We stopped using Bunny CDN for new FV Player Coconut users as we found the DigitalOcean Spaces CDN now supports the URL tokens. So it’s just as secure.

Bunny CDN has more configuration options, but when it’s loading these video files from DigitalOcean Spaces it sometimes slows down. DigitalOcean Spaces CDN is more reliable.

Thanks,
Martin

Hello Meir,

Thank you for the bug report!

Please upgrade to FV Player 8.0.15 and the issue will be fixed.

I will check if we could always show the Vertical playlist items on the left side for RTL websites.

Thanks,
Martin

Hello Francesco,

We enabled FV Player schema.org for our website and now the Enhancements -> Videos section of Google Search Console has started to fill in with data. So far there are 198 valid videos and one video with error. However that page does not even have FV Player on it, so it seems like Google is trying some other technique to find even more videos.

However it did not help convince Google that the pages with are videos are the video watch pages. So “Video isn’t on a watch page” is still the number one reason why the videos show as not indexed in Indexing -> Videos.

Thanks,
Martin

Hello Dave,

Please let us know what shows in the “Status” column on that wp-admin -> FV Player -> Coconut Jobs page.

If these encoding jobs show with “completed”, then the issue must be with the actual “Coconut” tab of Media Library in FV Player Editor.

Otherwise we need to know more about why the Coconut API calls fail. I improved the debug log for the job_check where you were getting these PHP warnings. You should see an upgrade to FV Player Coconut 8.0.14, or you can get the new version on https://foliovision.com/my-licenses

Then enable wp-admin -> FV Player -> Coconut Jobs -> Settings -> Debug and try to encode a new video.

Please let us know how it goes, then I can give you the right troubleshooting steps.

If you would prefer to have us solve the issue for your with priority right on your website, we are happy to help. Just order our Pro support: https://foliovision.com/pro-support

Thanks,
Martin

Hello Jovan,

The FV Player 8.0.14 on WordPress.org includes this fix. You can upgrade to it.

Thanks,
Martin

Hello Michael,

I see that it has to create a lot of FV Player instances.

Please let us know if you are having issues with that “Disable database conversion” setting.

Thanks,
Martin

Hello Jovan,

Yes, it works fine with FV Player 8.

In the “Allowing popup background to resume the video” CSS tweak there’s a list of elements that should accept clicks:

.flowplayer .wpfp_custom_popup a,
.flowplayer .wpfp_custom_popup input,
.flowplayer .wpfp_custom_popup button,
.flowplayer .wpfp_custom_popup textarea,
.flowplayer .wpfp_custom_popup select {
  pointer-events: all;
}

Please verify that you ad is on the list. If it’s <iframe> then you simply need to add .flowplayer .wpfp_custom_popup iframe, to the list of selectors.

Thanks,
Martin

Hello Michael,

I was not able to reproduce this issue on our website. There must be some setting which we are missing that might be affecting this.

If seems that you are using FV Player 8 with a matching FV Player Pro of version 8 as well.

Please post a link to a publicly accessible page where we can see the issue. It seems that will be the fastest way of figuring this out.

Thanks,
Martin

Hello Mike,

In FV Player 8 the user playback position in each video is no longer stored in wp_usermeta table, but in a new database table. It’s more efficient and easier to manage that way. However it keeps the old data in place for 4 weeks in case there is any issue.

I’m not sure what could cause these alignment issues. Are you customizing FV Player appearance with CSS?

I checked Stream Loader PHP script on https://dharmasun.shedrubdev.site/wp-content/plugins/fv-player-pro/stream-loader.php and it does not seem to show any error.

Could you please check in the PHP error logs? If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

You can also disable the “Speed-up” setting for now. It makes the videos faster to load as it lets us skip all the other plugins and most of the core WordPress code when loading these videos with Stream Loader.

If you would like to have this issue solved with priority we are happy to have a look. Just book our Pro support: https://foliovision.com/pro-support

Thanks,
Martin

Hello Francesco,

Please see if switching to FV Player 8 will add the missing schema.org markup: https://wordpress.org/plugins/fv-player/

I’m not convinced that adding Schema.org will convince Google bot that these are the video watch pages and should be indexed.

We continue experimenting with the video position on the pages to see if we can get rid of that “Video isn’t on a watch page” issue.

One issue is that even a page with a player at the very top of it is not always considered to be a “Watch page”. Now I enabled Schema.org markup. Our page passes validator.schema.org check and we will see what changes in Google Search Console.

These experiments take a while as Googlebot needs to re-crawl of our website.

Thanks,
Martin

Hello Sebastian,

Thank you for the bug report, I see the issue was caused by FV Player 8.0.8. We are working on fixing it.

Thanks,
Martin

Hello Francesco,

Could you please also check your website video sitemap with https://search.google.com/search-console ? You should see the Indexing -> Videos section.

There you should see how many video are indexed and how many are not indexed in the “Why videos aren’t indexed” section.

On our website a lot of the blog or documentation videos are not indexed because of “Video isn’t on a watch page”.

I found this explanation of what a “watch page” is:

Is on a watch page?: Whether or not the page is considered to be a watch page. Possible values:
Yes: The page content is mainly a single video. It doesn’t seem to have much additional content.
No: The page contains other meaningful content in addition to the video, such as additional text, graphics, or additional videos.

Source: https://support.google.com/webmasters/answer/9495631#indexing_status

At a glance all the videos which are not indexed for that reason are posted further down in our articles.

I wonder what’s the situation with your video sitemap in that Google Search Console. Both are at the beginning, so they should work.

I’ll check if the Schema.org markup for a video alone can get the video indexed.

Thanks,
Martin

Hello Francesco,

I found that the schema.org markup without a playable video URL is passing validator.schema.org checks.

In FV Player 8 we actually removed that restriction of not adding schema.org for videos where the URLs are signed.

However I see in Google Search Console that a video embed URL is not accepted for the sitemap – it says that the video is not on the page.

At the same time basic MP4 or HLS videos seem to work and sitemap is enough – schema.org is not required for Google Search Console to show that the video is indexed properly. And some of the FV Player embed URLs are accepted. We need to figure out what’s the difference.

Thanks,
Martin

Hello Kelly,

Thank you for the link. The root cause of the issue seems to be the “Controlbar Always Visible” setting of FV Player. Please try disabling this setting in wp-admin -> FV Player -> Settings -> Sitewide FV Player Defaults and then the issue should be avoided.

The issue with YouTube video not playing after the ad can be fixed by adding allow="autoplay" to the iframe code. So what you have on the client website:

<iframe src="{your FV Player embed link}" allowfullscreen width="800" height="500" frameborder="0" style="max-width:100%" title="MLIS 2024 Playoffs presented by Go Live Sports Cast"></iframe>

Changes to:

<iframe src="{your FV Player embed link}" allowfullscreen allow="autoplay" width="800" height="500" frameborder="0"  style="max-width:100%" title="MLIS 2024 Playoffs presented by Go Live Sports Cast"></iframe>

However I did not run into the issue with the video ad picture not showing. Perhaps adding the allow="autoplay" part for my web browser avoided that issue.

You can also upgrade to FV Player 8. We put in a fix for the control bar visibility settings so that it’s not used in iframes automatically. It also adds allow="autoplay" to the iframe embed codes.

However the old iframe HTML which you put on your client websites will still have to be adjusted as mentioned.

Thanks,
Martin

Hello Kelly,

Please let us know which exact video page seems to run into these issues.

I picked a random video on your website and tried to use the Embed iframe code. It worked without these issues. However the video was not using Cloudflare. So I would like to check with the exactly same video where you run into the difficulties.

Thanks,
Martin