• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

No sound on Iphone

[Solved]

Foliovision › Forums › FV Player › Bug Reports › No sound on Iphone

  • ArchiveEllie 5 years ago

    Hi,
    We have an issue with video on iPhone, there’s no sound. Auto play is off. Also no sound on Safari on desktop.
    Can you please advise how to proceed?

    Regards,
    Ellie

Viewing 7 replies - 1 through 7 (of 7 total)
  • Juraj Kacaba 5 years ago
    Avatar photo

    Hello ArchiveEllie,

    Does this issue occur only with Safari? If yes please open your JScript console in your Safari and recreate the issue. If any error appears please include it in your reply, thanks!

    Making the web work for you,
    Juraj

    ArchiveEllie 5 years ago

    Hi Juraj,
    On mobile(iphone) it happens on both Safari and Chrome.
    and for Safari on desktop, there’s no error in console.

    Regards,
    Ellie

    ArchiveEllie 5 years ago

    Here’s the link to check yourself = https://lewisvancouver.com/project/contemporary/

    Martin 5 years ago

    Hello ArchiveEllie,

    please check what our video checker says about your video: https://foliovision.com/player/basic-setup/how-to-use-video-checker

    You can also use it to send the report about the video to us, just let us know so it’s easier to find for us please.

    Thanks,
    Martin

    ArchiveEllie 5 years ago

    Hi Martin,
    It says the video is okay on Safari on desktop.
    Although there’s no sound playing.

    Regards,
    Ellie

    screen-shot-2020-05-06-at-4-13-25-pm
    Screen-Shot-2020-05-06-at-4.13.25-PM
    Martin 5 years ago

    Hello Ellie,

    please try to open that mp4 video link directly with your iPhone browser and see if it plays there. If not, then the issue is indeed with the video encoding and not related to FV Player.

    In that case we should be able to improve our video checker to detect the encoding issue and at least let you know about it that way.

    Thanks,
    Martin

    ArchiveEllie 5 years ago

    Thanks Martin, the video conversion had issue, I re-converted and now all is good.

    Regards,
    Ellie

Viewing 7 replies - 1 through 7 (of 7 total)
Reply To: No sound on Iphone



Please Sign in or Register to upload files.

Related Posts

  1. Autoplay

  2. The Essence of Sound

  3. MP4 videa s vestavěnými titulky pro iPhone

    MP4 videa s vestavěnými titulky pro iPhone

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!