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Player doesn’t work: Javascript warning

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Player doesn’t work: Javascript warning

  • Jose 5 years, 2 months ago

    Hi,

    I have an issue with FLV Player. It shows this:

    “Admin JavaScript Warning: I’m sorry, your javascrpt appear to be broken.”

    I’ve seen the website and the basic solution is “change theme”, witch is not possible.

    I use FLV to show videos i have in amazon S3. Today i did a migration to another hosting service, just after the migration confirmation i start to recieve complains from my students (mi web is for e-learning so i have a problem with this). Could be related to that?

    I apreciate your help
    (and sorry for my english)

    Jose

Viewing 8 replies - 1 through 8 (of 8 total)
  • Jose 5 years ago

    Update:

    I go to “controlar plantilla” and it shows: “It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!”

    I don’t know how to check/solve that.

    It happened with 7.4.14. I came back to version 7.3.19 ans it works fine.

    Thanks

    Jose 5 years ago

    hello? Why is this stillo awaiting for moderation?

    Juraj Kacaba 5 years ago
    Avatar photo

    Hello Jose,

    To check template please use our Check template button in FV Player’s settings.

    There’s a chance that you’re using some plugin that’s blocking FV Player’s scripts from loading in the new version. Can you please provide us your system info? You can find it at:

    Settings -> FV Player -> Tools -> System info

    Thanks,
    Juraj

    Martin 5 years ago

    Hello Jose,

    you said:

    I’ve seen the website and the basic solution is “change theme”, witch is not possible.

    You don’t have to absolutely change the theme, you can just install Twenty Twenty and preview the website with it. So your live website won’t be affected. You will just have to use the menu in that preview to navigate to some post or page with a video.

    Another thing to try is to enable your browse JavaScript console (usualy Ctrl + Shift + J, or check instructions for your browser here: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis ) and reload the page. Then see if there are any errors on that console.

    Thanks,
    Martin

    Jose 5 years ago

    I’m sorry… but waiting for days to moderate mi coments doesn’t help to solve mi problem… I just posted my sistem info 4 days ago and still awaiting moderation…

    Juraj Kacaba 5 years ago
    Avatar photo

    Hello Jose,

    You reply is still marked as “awaiting moderation” because we don’t want to post any of your system info publicly. Please follow steps Martin wrote in his last reply.

    1. Simply install Twenty Twenty theme to your website a preview it(you don’t need to actually activate it on your website so your front-end won’t be affected). You will just have to use the menu in that preview to navigate to some post or page with a video.

    2. Next thing you can is to check that video on your website with your browser’s Javascript console (usualy Ctrl + Shift + J, or check instructions for your browser here: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis ) and reload the page. Then see if there are any errors on the console.

    Thanks,
    Juraj

    Jose 5 years ago

    Hello,

    I Just upgrade to Versión 7.4.14.727 to do what you ask me to do but now it seems to work fine.

    I’ll be watching the next hours just in case any of my users send me a bug report.

    Thanks

    Juraj Kacaba 5 years ago
    Avatar photo

    Hello Jose,

    We’re glad that new update brought a fix for your issues. If any will appear in the future, don’t hesitate to contact us!

    Thanks,
    Juraj

Viewing 8 replies - 1 through 8 (of 8 total)
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