At Foliovision in addition to maintaining documentation and answering general questions on our plugin pages, we are proud to offer affordable professional support and configuration for our plugins, specifically FV Player Pro.
While we try to make our plugins just drag and drop with intelligent defaults (no configuration needed out of the box), some plugins are sufficiently complex that it's a lot easier to get professional configuration and/or installation.
If you would like professional help with FV Player Pro, just fill in the form below and we will be happy to troubleshoot our plugin in for you and make sure it works on your site. The investment is $70.
Professional Support Request
What do you get with a professional installation and configuration?
- working precisely in your environment
- whatever tweaks are necessary to get it to work in your theme
- instructions on what it is that is not working and how to make it work in the future yourself
- a tax deductible invoice for our work
If we are unsuccessful and your hosting meets the minimal requirements (LAMP, PHP 7), we will refund your payment. If we are unable to fix your issue, at our discretion we may offer a refund depending on how much time we spent working with you on the issue. Keep in mind this is hands-on tech support for a single issue from the world's top WordPress experts.
At the same time, it cannot be an unlimited web development and advice service. If your issue is a bigger one which exceeds what can done in a pro support incident, we will normally either offer you an estimate or give you detailed instructions for your own web development team on how to best approach the issue for a quick and high performance resolution.
Pro support service is available Monday to Friday 9am to 5pm Central European Time excluding holidays.