Forum Replies Created
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Hi Paco,
At this point, this would be custom development. Building this feature into your site would be about $1000. The plus side of custom development is that it will work exactly as you want.
Thanks for being part of Foliovision!
Making the web work for you, Alec
3 years ago in reply to: File not found (HTTP 404)!While FV Coconut is good already (much easier to use than AWS), there’s big improvements coming to FV Coconut, including one step drag and drop directly from your website.
If you’d like our team to personally troubleshoot your AWS S3 setup, we offer that services (as AWS certainly does not).
Hi Christian,
Thanks for your note about YouTube use. The last email still applies:
The difficulty with FV Player trying to not set cookies until allowed is that there are literally dozens of cookie assent software companies. It could turn into a full-time job just managing cookie assent integration. If you find out that there’s a general standard we can follow which all the cookie assent software developers embrace, we would seriously consider adding that code.
Hi Christian,
Thanks for sharing your thoughts. It seems that you are on the right track having Cookie Consent not show YouTube links
FV Player does play through the YouTube API so I’m not sure we actually do violate the cookie laws as any cookies should be first party and non-marketing – Cookie Consent should be preventing your website from setting first party cookies until consent is agreed.
Another alternative is that you could audit any cookies set by your site and erase those cookie if the reader chooses not to agree to cookies.
The difficulty with FV Player trying to not set cookies until allowed is that there are literally dozens of cookie assent software companies. It could turn into a full-time job just managing cookie assent integration. If you find out that there’s a general standard we can follow which all the cookie assent software developers embrace, we would seriously consider adding that code.
Hi Craig,
We are disabling zoom in on mobile with FV Player as working player controls are much more important than zooming in and out of the screen.
Thanks for drawing our attention to this issue.
Alec
Hi Christian,
Thanks for the suggestion.
We are not particularly fussed about preventing people from seeing videos unless they have agreed to cookies. The whole cookie law is horribly abused by large companies (I spend twenty minutes a day customising disagreement with cookies just to browse – I do use three computers and a mobile phone, but it’s crazy nonetheless).
If this feature is important to you and you’d like us to develop this for your website, we’d be happy to do it as custom development. That’s what’s great about FV Player. It’s freestanding code so your site can have exactly the features you need or want.
4 years ago in reply to: ok.ru and mail.ru supportHey Kurt,
Do you have some examples of third party players which do work with OK.ru and Mail.ru videos already?
It would help us to see the best way to access the videos and allow us to add support much more quickly.
4 years ago in reply to: Subtitles for PlaylistHi Kurt,
We strongly recommend against manually managing complex videos and playlists in source code versions now. There’s too much margin for error which is why we moved away from simple shortcodes to custom interface and finally to database. But yes, if you follow the guidelines very carefully, they do still work.
For simple video posting, they are even very useful still.
4 years ago in reply to: Disable Ads for specific video contentHi JM,
I’m not telling you that you have to do anything. It’s up to you to make your own decisions. Right now the situation is you have attempted to extort VIP treatment/custom development for free from my support team and have published untrue information about our support and about FV Player in what is supposed to be a balanced review.
We reserve the right to refuse service to people who are unable to interact with us in a cordial and fair manner.
- This reply was modified 3 years, 7 months ago by Alec Kinnear.
- This reply was modified 3 years, 7 months ago by Alec Kinnear.
4 years ago in reply to: Apple devices having issues with MP4Hi Jonatan,
Thanks for sharing the Vimeo experience with us. It’s a far cry from the “Unlimited” Vimeo promote in all their marketing materials. I’m surprised Vimeo did this to you when you were already on the top tier. Happily FV Player Pro is there to come to the rescue. Situations like this is why we made FV Player Pro platform agnostic.
You can go with Digital Ocean spaces for storing the video (not your website, just the videos, actual serving takes place mostly from the CDN) or you can store them on your own server. The costs as Martin pointed out are not high. If you’d prefer to store them on your own server (after your recent experience I can understand why), we’d be happy to help you set that up for $300 with BunnyCDN as the CDN. We could also write and run a custom script convert your entire video library for you via Coconut.co as a service for another $200. Otherwise you can easily add the videos one by one yourself.
As a general rule, instead of going with a dedicated server, you could probably go with a smaller VPS from Linode or Digital Ocean (about $80/month version should be enough) and store the actual videos in Digital Ocean spaces. Both solutions should work well, provide excellent security and both are much less expensive than any dedicated video CDN, whether Cloudflare video, Flowplayer or jwPlayer CDN.
Let us know how we can help you with your migration.
Thanks, Alec
4 years ago in reply to: Disable Ads for specific video contentHi Jim,
One starring us in the WordPress.org reviews to blackmail and badmouth us is not at all cool. I intend to refund you your license and have you take your business elsewhere. Life is far too short to face this kind of interaction from people we are trying to help.
If you would like to continue to use FV Player, we will need an apology and a revision of that review on WordPress.org. Let me know.
4 years ago in reply to: Apple devices having issues with MP4Hi Jonathan,
Thanks for writing. You wrote:
1tb video library and we used 70tb of bandwith last year, so thats why we moved out of vimeo ( price was too high and our own server allows us much more )
Vimeo should be a flat fee of about $200/year (pro account) for that amount of storage and serving. Did Vimeo try to make you pay overages?
Vimeo alternatives: we set up the FV Cocounut plugin with the most cost-effective hosting partners possible. Digital Ocean Spaces is as inexpensive as bulk hosting comes, about 10x cheaper than AWS. BunnyCDN is 4x cheaper than any other CDN available to smaller clients (not Warner, Apple, Pepsi, etc).
The plugin is free – our contribution to the community and an attempt to make Coconut.co which is a great service more accessible. If you’d like us to set up a custom script on your own hosting, we would be happy to do so. To set up a custom pipeline, add some sample content and train your team to use would be $500. If it’s just storage on your own server and BunnyCDN, we could implement this particular configuration for $300.
Please let me know what happened with your Vimeo hosting in more detail if you could. Thanks!
4 years ago in reply to: Videos FreezingHi John,
Sorry about the later playback issues you’re having. We initialise videos on page load for fast start when a visitor presses play. which means they can time out if the page was loaded some time ago. We might change that to initialisation on pressing play.
It still seems to me 15 minutes is very short. It’s probably because you have very short delays set up in your Amazon S3 account for authorisation.
Our developers will take a deeper look on Monday and give you specific suggestions on how to allow videos to playback for a longer period of time.
4 years ago in reply to: html5 video not properly encodedHi Yairbr,
We haven’t made an update to the player which should break playback. So it’s likely a conflict between your ads and your mobile app.
Could you pick up our service “Make your theme work with video” to enable us to properly troubleshoot this on your site?
Thanks, Alec
4 years ago in reply to: Alternate video hostHi Jared,
BunnyCDN can just be set up to go. You’ll need to encode and upload your original video files somewhere but there’s a lot of choice there. We recommend Coconut.co for an online workflow. We’ve got an add-on coming to enable publishers to use Coconut.co and BunnyCDN (or another CDN) together,
Cheers, Alec
5 years ago in reply to: Learning interactions in video: Possible?Hi Girish,
We are working on allowing actions at other points during the video. It’s been a long time coming unfortunately.
If you’d like to custom code that interaction yourself, feel free. There’s no reason that you wouldn’t be able to control the player based on the events code with which for example we are able to feed data to Google Analytics.
5 years ago in reply to: I need work VAST add-on in my staging serverHi Carlos,
Not having a staging license available is an ongoing thorn in our side. I’m very sorry we don’t have an off the shelf solution. What domain does your agency use for its staging sites?
Let me know. Thanks!
Alec
Hi Hoshang,
1. The videos won’t stop playing, although the Vimeo technology will break in time.
If you are running a live site which people browse with up to date devices, you don’t want to let your licenses lapse.
2. Lapsed licenses get a 25% discount for renewal instead of a 60% discount for staying up to date.
3. You should not have to reapply your license, as the license is for domain not serial number.
Thanks for being part of Foliovision!
Alec
Hi Edgard,
Making FV Player Work with Your Theme is a one time fee for solving the issues and leaving you instructions to make sure it continues to work.
The conflict over FancyBox between EssentialGrid and FV Player is a structural issue which will require a proper solution. If you are building a production website and not a proof of concept or low traffic website, I’d be very worried about the effect which Essential Grid will have on page load times.
That said, we’d be happy to troubleshoot it for you as that service.
Thanks for being part of Foliovision!
PS. Martin, here’s a good writeup on what EssentialGrid does with a look at a lot of the options. The author praises EssentialGrid but in the end admits the performance issues.
5 years ago in reply to: the video doesn’t workHi Geppo,
Please pick up a pro support incident to allowt our team can investigate your server configuration issues for you hands-on.
- This reply was modified 4 years, 7 months ago by Alec Kinnear.
5 years ago in reply to: DRM textHi Alex,
We’re happy to do custom development of your DRM with you for your site for $600. If you just want the colours and size and frequency and don’t care about including specific times for each video for showing the DRM, it would be $300. We will give also give you access to our latest obfuscated DRM code which is very hard for end users to decipher.
Let me know.
Thanks!
Alec
PS. Sorry for the late reply, I’ve been ill.
Hi Rhys,
Lbry.tv doesn’t seem to be running WordPress. Most of FV Player Pro functionality assumes WordPress presence.
If you were to move to WordPress, a single FV Player Pro license does work across subdomains. This means a single license would cover lbry.tv and any topic specific subdomain you chose to deploy.
Making the web work for you, Alec
PS. We might change subdomain policy in the future but it would remain very publisher friendly.
5 years ago in reply to: mycred integration is possibleThanks Bonga. We look forward to helping you integrate MyCred.me when you are ready.
Thanks for being part of Foliovision!
5 years ago in reply to: mycred integration is possibleHi Bonga,
We’d be happy to develop a MyCred.me module for FV Player for $350. In time, it costs us a lot more to develop this code but as it’s an enhancement, we can give you a substantial discount on the time. We’ll throw in three years of free pro license for FV Player your domain with your contribution.
Let us know.
Thanks for being part of Foliovision!
Making the web work for you, Alec
5 years ago in reply to: Protecting Videos With DRM TextMartin and I disagree on how to do this and we have a very busy week. An overlay feature will eventually appear but in the second half of October. It will be separate from the current DRM. I.e. you can use the current DRM and add that overlay later.
5 years ago in reply to: FV player upgrade issues with 7.4.6.727.Hi Sideeque,
If you can’t show us an example on the sample website, this conversation is over sadly. We are not playing around. This is work for us and we help people who come to work and not to waste our time. FV Player is a plugin for public facing websites so there is zero excuse not to put up a sample page.
5 years ago in reply to: Translation of the navigation barHI Daniel,
Here’s a suggestion: you could use gettext filter to change some of the words for FV Player interface – as long as they already user language hook. More options are not planned right now. If you’d like to play with the po files directly, this is where we keep them: https://github.com/foliovision/fv-wordpress-flowplayer/tree/master/languages
Good luck with it. Thanks for your help with the improved translation for the standard German version. If you find any other phrases we should change in the master, just let us know and we’ll do it.
Making the web work for you, Alec
5 years ago in reply to: Translation of the navigation barHi Daniel,
Thanks for the translations. You’ll be able to change the German translations but they will be overwritten on update. It would be quite a bit of work to allow people to have custom translations for each language. This is the kind of feature which has really heavy administrative overhead for little benefit to most users. We might be able to finagle being able to change the defaults for FV Player (which effectively would allow you to change these items to what you want but only in the primary language).
Alternatively (and much easier for us), is that you’d be able to change the po file but would have to add your custom DE po file back in with each update. That I think is the way we will go for now.
I’ll think about it. Feel free to present arguments and technical suggestions for how to do this without spending dozens of hours building a complex language management module.
Making the web work for you, Alec
5 years ago in reply to: Как правильно подключить скрипт flowplayer?That’s a screenshot from our documentation site and not the back end of your WordPress site.
If you would like additional support with web development, please pick up a pro support incident.
5 years ago in reply to: Protecting Videos With DRM TextHi Danielle,
You are missing the point of DRM. The point of DRM is to discourage professional pirates and not normal users. Professional pirates will certainly be inconvenienced more by DRM which appears periodically and briefly on varied parts of the screen at irregular intervals. That makes it almost impossible to block the information about who stole the video. A steady DRM mark is extremely easy to blur out even after screen recording.
If you would like to do your own custom coding for the DRM, we’d be more than happy to send you the info on how to modify the code yourself. Or just put DRM on top of your original videos if it’s that important to you (i.e. a watermark).
Martin will send you the hooks to create your own overlay over the video tomorrow. What you are looking for is watermarking not DRM. By making the overlay persistent, it’s extremely easy for a pirate to defeat using simple web development tools. Not that the current system is bulletproof but it’s subtle and effective.
5 years ago in reply to: Как правильно подключить скрипт flowplayer?Screenshots as requested please Serii.
5 years ago in reply to: Player not working in GutenbergHi fomar,
We are actively working on improving our Gutenberg integration (and integration with other page builders – Gutenberg is more a page builder than editor). We’ll get this right. We’ll have a bit more time to work on this after 10 October.
Martin, when people are in Gutenberg now perhaps they shouldn’t get the normal FV Player button, just the Gutenberg block? It seems a bit pushy to have both there. On the other hand, it might be confusing not to have our editor button above the editor.
Let’s have another look at this together.
5 years ago in reply to: New lightbox doesn’t work on my websiteHi Martin,
If someone is using a theme with an old and tired version of FancyBox, it’s really up to the that publisher to modify the theme to use our up-to-date version of FancyBox. Modifying a theme isn’t that difficult. Just turn off the FancyBox in the theme or rip it out of the theme manually.
David’s issues where he needs some of the FV Player javascript and doesn’t need other parts of it is a more interesting case. We should review that in person.
5 years ago in reply to: Playlist styles do not change.Hi Gbrother,
That’s a serious issue. I’m very sorry. Could you send us a WordPress admin login via email to the letsdraw site.
5 years ago in reply to: Multiple ads in videosYou should be able to set this up with actions. Martin will take a look at this ticket tomorrow morning and confirm exactly what is available for internal ads. Most people running ads that often end up using VAST as setting up and managing that many ads is a lot of work.
That said, your own ads will generally generate far more money.
5 years ago in reply to: Multiple ads in videosHi Philip,
Your request is totally reasonable. I’m not sure why Juraj decided to talk about publishers who spam their users (I’ve removed that section) here. You don’t need Waterfall here but multiple ads, which indeed is discussed on that page of VAST Documentation (about two-thirds of the way down the page).
Let us know if you have any other questions please. Thanks for being part of Foliovision!
Making the web work for you, Alec
- This reply was modified 5 years, 2 months ago by Alec Kinnear.
Hi Mitchell,
Those budget hosting built-in staging sites often show issues like you describe:
In case it applies to other people, I use WordPress + Siteground on their GrowBig plan. For some reason, on their Staging platform, some plugins of mine (not just FV Player but also Elementor, etc) lose their icons.
We have a Siteground VPS (among many others) and do some work on Siteground servers. The tech support at Siteground is pretty evasive and it’s hard slogging to get straight answers out of them (Siteground like many hosts outgrew its staff) as most of their tech support don’t really know what they are doing.
Sorry about that! Wish I had better news.
5 years ago in reply to: New lightbox doesn’t work on my websiteHi Martin,
You wrote:
For the later two cases it’s impossible to fix. We could only add a code to our plugin which prevents these old versions from loading in order to not break the FV Player lightbox functions. But then it’s hard to guarantee that it these plugins keep working.
I’m strongly against running multiple lightboxes. People should either use the FV Player lightbox (FancyBox) or the other lightboxes. If publishers feel they need two lightboxes what they really need is a developer to sort out which lightbox they should use.
FV Player’s lightbox functionality should be flexible enough to work in anyone else’s lightbox (albeit with slight design changes).
WordPress is heavy and overloaded with scripts enough not to be adding two lightboxes!
5 years ago in reply to: New lightbox doesn’t work on my websiteHi Akos,
Thanks for the issue report.
I’d suggest you disable the built-in Lightbox in the Jupiter theme. If you’d like us to customize the Jupiter theme for you to disable FancyBox, please pick up a pro support incident and we’d be happy to work with you hands-on to resolve your issue.
Thanks for being part of Foliovision!
Hi Kendell,
What Martin wrote is pretty clear. Please experiment with the player and events and the code which Martin has already supplied.
If you’d like further support on this issue, please pick up a pro support incident.
Thanks!
5 years ago in reply to: Importing a live stream from VimeoHi Daniele,
The ideal way to block non-registered users from viewing the live stream would be to use a membership plugin and make the part of the page where the live stream is embedded hidden to non-members.
You can put up some kind of dummy player image to replace it with a non-logged in users only area (also possible).
Trying to limit time watching a live stream is a nice idea but will be very tricky. It would be possible using a membership plugin and auto-refresh to kill the stream. And then using cookie technology not allow the livestream to reload again for another thirty seconds. It’s pretty fiddly and fairly easy to defeat. Let us know if you would like to work on something like that as custom development.
5 years ago in reply to: Vimeo Access Token ErrorHi Devin,
You wrote:
If there is a sense that extra work that needs to be done outside the normal scope of a ticket, this should be communicated to the customer on the front end so they can pay for pro support before the work is completed.
The bind for me is that I don’t want to tell the guys: don’t work on anything without permission from me or a pro support ticket. We keep the price of FV Player very low both for first buy and for renewals. What allows us to do that is that we charge for hands-on support. The rules are particularly customer friendly for valued long time FV Player publishers like yourself.
As this involved real development work on your website which is not directly related to FV Player itself, if you could pick up a pro support incident, I’d be very grateful.
Thanks so much!
This btw, Devin, is an issue where the problem is in our code. We appreciate your input and are happy to solve it for you.
5 years ago in reply to: Vimeo Access Token ErrorHi Devin,
To be honest, we’re already in pro support territory here as you’ve had Martin check your whole website for errors and had both Martin and Juraj trying to solve your issues for you.
Juraj’s first answer was free but you decided to continue to have us troubleshoot the issue.
5 years ago in reply to: Vimeo Access Token ErrorHi Devin,
Could you please pick up a pro support incident so that either Juraj or Martin can work through your Vimeo issue with you. These are issues specific to your site and not general to FV Player.
Thanks!
5 years ago in reply to: Interactive player add space in transcriptsHi Françoise,
I did explain above including exact code on how to add paragraphs. You should open up a VTT file and read it to see what I mean.
The new version should be available almost immediately.
5 years ago in reply to: Interactive player add space in transcriptsHi Françoise,
Thanks for your input on interactive transcripts. The original parsing was put in by the programming team without interaction from the creative team. It resulted in usable but unattractive transcripts. As a writer, once I’d checked in to what we were doing it was clear that we could do better.
Instead of breaking VTT into individual lines now, what we are doing are applying two tests.
If the VTT file inserts empty data for pauses (in most cases, this is what is generated by tools like the YouTube VTT builder), we will now add a paragraph break here.
If the VTT file leaves time breaks instead (what I might do by hand, some people do it this way), each time break greater than two seconds will generate a new paragraph.
To create an extra paragraph, as a content creator you only need to add the time code line with no text (as short as you like). I.e.
00:00:49.210 --> 00:00:54.300 align:middle line:90%
That way almost all files will be parsed correctly automatically and if you would like to do additional formatting, the control is in your hands and not in that of an automated parser making arbitrary decisions based on when the last paragraph appeared.
Again, thank you very much for helping us improve FV Player Pro. Your input has been invaluable.
Alec
5 years ago in reply to: Suggestion: Embed player or playlistHi Tio,
Definitely like the idea that embedded video playlist share would start the video which was shared.
Martin, we should change this right away.
5 years ago in reply to: Suggestion: Embed player or playlistGreat to see you hear Tio!
Martin, it would make more sense to me that if a playlist can be embedded that when one embeds a video from a playlist one gets the full playlist starting from that video.
Tio, I’m a bit worried about adding too many options. It becomes very programmery. Programmers love options but options confuse and discourage normal users. It’s like the supermarket when there are fifty five different kinds of yoghurt or jam. One can get tired of looking and just buy nothing.
5 years ago in reply to: How can I stop the player to load cast_senderHi Bruno,
I’ve just found out that we are loading the Chromecast option by default in the free player. That we should not be doing.
We will turn off Chromecast by default and leave an option for users to enable it. If you’d like Chromecast’s js to be a local file, I’d still need to see some people who consider such an option worth paying for.
5 years ago in reply to: How can I stop the player to load cast_senderHi Stein,
Chromecast is in the free version right now so, no you would not have to buy a license. I’d suggest you consider the combination FV Player Pro + Pro Support combination at $125 if you don’t have a pro license yet.
Annual renewals are just $28/year for auto-updates and support.
I’m sorry to hear your income is currently low. If you are doing non-commercial work which contributes to a cleaner planet, protecting our privacy or helping the poor, let me know about your site and I’ll make a special price for you.
5 years ago in reply to: How can I stop the player to load cast_senderHi Bruno,
Neither you nor anyone else are obliged to use Google’s Chromecast features. If it is illegal for you as a publisher to use the Chromecast features, do not use them.
Again, if having us make this improvement isn’t worth $75 to you, it certainly isn’t an urgent matter for me as it will cost me between $500 and $1000 of development time in testing and maintenance.
5 years ago in reply to: How can I stop the player to load cast_senderHi Bruno,
The laws are not made by us, but by the legislators.
You don’t have to use Chromecast or Google services. I’d recommend you don’t. I avoid them wherever possible.
But I don’t know why I should order a support add-on for a problem that should be important for all users.
If privacy isn’t worth $75 to you, I don’t see why I should fasttrack development of a lot of troublesome local Chromecast libraries.
The $75 contribution is a litmus test if someone/anyone considers this a feature worth paying for. I guess it’s not.
As you develop and sell plugins, I’m very surprised that you find a $75 contribution to have a plugin customised to your taste an impediment to getting what you want when you want it. On occasion, I’ve waved $500 at developers to fix issues in their software which were important to me and had no joy getting my issues resolved.
- This reply was modified 5 years, 3 months ago by Alec Kinnear.
5 years ago in reply to: How can I stop the player to load cast_senderStein and Bruno,
I share your concerns about Google and privacy.
I’m willing to move on this immediately if you each buy a pro support incident. You will be credited in the development notes as supporting a privacy improvement related to Chromecast.
Keep in mind, this means we have to keep updating that library regularly, which we will do, so it is a fair amount of work for us.
Thanks for the report Rogerio. You should have received a detailed update via email explaining the temporary Vimeo outage and the steps we’ve taken to make sure it never happens again.
Thanks for being part of Foliovision!
Hi Hannahon,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN).
FV Player Pro definitely support .m3u8. I’m not sure about the Shaka Packager version. Apparently Shaka Packager supports Widevine. FV Player does not support Widevine at this point (requires $100,000 up front investment to just get the documentation via expensive training sessions).
Hi Jennifer,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN).
If you’d like help with an Exoclicks ads issue, please pick up a pro support incident and we’d be happy to help you solve it hands-on.
Bonjour Olivier,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN).
Were you able to solve this issue? If not, please let me know we’d love to help you solve it.
5 years ago in reply to: Play HLS encrypted streams with Coconut.coBonjour Olivier,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN).
We’d love to integrate with Coconut. Your post was quite a while ago. Did you figure out a way to make Cocunut URLs work well with FV Player Pro on your own?
If not, we’re happy to work with you to make them work.
5 years ago in reply to: Trying to get property of non-objectHi Harold,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN). We’ve just discovered that there’s about five or six genuine posts buried in thousands of spam posts.
Did you solve this issue? If so, could you share the solution here. If not, we’re happy to investigate further with you.
Hi Bill,
Thanks for your post. I’m sorry not to get back to you sooner. Your post somehow got picked up by Cleantalk (either email address or IP address: perhaps you were using a VPN).
Could you send us a link where we can see this issue ourselves?
5 years ago in reply to: Video Link gets confusedHi Tio,
Sorry this one was routed to the spam folder as well.
I don’t think Internet Archive is a reliable way to host videos. There’s two issues which worry me: ping time and then download speed. Based on my own use of Internet Archive it’s anything but speedy.
That said if you have a way to improve this handling without changing our playlist syntax (i.e. I’d suggest fixing the parsing of Internet Archive links), we’re always open to improvements.
5 years ago in reply to: Suggestion: Embed player or playlistThanks for the suggestion Tio. Normally I’m keener to see a single video embedded but I can imagine a situation (a music video playlist) where I’d really want to share a whole playlist.
Cheers, Alec
5 years ago in reply to: html5: Video not properly encodedHi Katie D.,
We’re happy to provide documentation and to troubleshoot bugs in FV Player code for free.
If you would like hands-on help with transcoding it is available as a service.
There are over 100 video encoders available at any given time (some of them come and go) and about thirty video formats, it is simply not possible for us to troubleshoot them all.
Good luck with your transcoding! If you discover some tips which will help someone else in your position with Lightworks, please come back and share them.
Thanks for being part of Foliovision!
5 years ago in reply to: html5: Video not properly encodedHi Katie,
If you’d like us to look into the issues with your video encoding please pick up a pro support incident.
If you can demonstrate the issue is one with our player and not the original encoding of course we’re happy to solve the issues with the player for you.
5 years ago in reply to: Bitchute, OK.ru and OdyseeHi Reginald,
I’d like to support Bitchute as we support YouTube. YouTube becomes more stifling and censored every day to content creators. FV Player is a politically agnostic tool.
There’s no API right now for Bitchute as far as I can tell. We may be able to make Bitchute embedding possible anyway. We’ll take a look as soon as we can, probably next week.
5 years ago in reply to: Change time lengh and color in DRM Text?Hi Federico,
By having the DRM move around and appear and disappear it makes it very difficult for a pirate to remove it. If we had it on longer and in the same place or always at the same time, it would be easier to remove.
The next issue with DRM is that it shouldn’t inconvenience existing users. We could offer some options to make DRM more annoying but we’re reluctant.
Most of our DRM publishers use it to cancel accounts of pirates (i.e. you find the pirated stream and kill the account and disable the ability of that subscriber to sign up again, or at least require a new form of payment). Those DRM publishers have been very satisfied with this solution.
Thanks, Alec
5 years ago in reply to: Changing streaming buffer sizeHi Katie,
Martin’s right. Video files which are 1. too big and 2. not on a CDN are always going to stutter. Lower resolution files for streaming are just fine. It’s your masters for encoding to lower resolutions which have to be high quality.
You shouldn’t go directly from Lightworks to streaming. The Lightworks export should be an intermediary to send to an encoder or streaming host.
The cheapest way to get an online CDN and proper encoding for your videos is to sign up for a Vimeo Pro account (not the Business account they promote) at $20/month.
5 years ago in reply to: Can I market videos with woocommerce?Hi Santiago,
What you are looking for here is not just a video plugin but video platform development. We do offer a “Your Private Netflix” service for a really complete platform. If you’re looking for partial development help, we can provide that as well on an ad-hoc basis.
Thanks for being part of Foliovision!
5 years ago in reply to: Changing streaming buffer sizeWhere are you hosting these videos Katie?
Could you share an example with us?
Thanks, Alec
5 years ago in reply to: FastForward on doubletapHi Ningthoukhomba,
If you’d like to add gestures or change the default behaviour on tap (should be pause), that would be a great space for custom development. We can either do the work for you (as custom paid development) or let you know where to make the modifications.
I’m a big fan of keeping an interface simple and standard. If features are default on YouTube, Vimeo or Netflix (or preferably two out of three), I’m keener to make them available or add them as defaults in FV Player.
Thanks for being part of Foliovision!
5 years ago in reply to: Livestreaming with Facebook LiveHi Crystal,
It’s not a question of like or not with Facebook video. Facebook deliberately makes it very difficult to work with video which is not directly uploaded to Facebook. We’ve noticed at one point Facebook posts with their native video did better so you may want to consider doing a manual upload to Facebook for videos for SEM purposes.
We do keep our eye on Facebook so if we’re missing something which should be working, please let us know or if we notice it, we’ll add it.
5 years ago in reply to: RenewalHi Willie,
Thanks for your note.
I’m afraid we cannot do that, as it requires a lot of manual work. We offer the discount to customers who continually renew within the license period. After you renew, though I’ll add two months free to your license which will make sure that renewal doesn’t fall in the middle of summer.
We’ll be working on some kind of auto-renewal system in the fall, as you’re right, that would be simpler for our long term users. We don’t like to force a subscription which is why we didn’t start with automated auto-renewal.
Thanks for being part of Foliovision!
Making the web work for you, Alec
5 years ago in reply to: FV Player Pro Version – Vimeo Video SecurityHi Hoshang,
Thanks for your feedback and your kind words.
You should be able to update the *beta* version safely. But please wait for additional confirmation from Martin before doing so.
Vimeo statistics: no, playback from outside the Vimeo player doesn’t count for Vimeo views. It’s partly a way to motivate people to use their player (why I don’t know) and partly to stop publishers from faking views (and overloading their servers while publishers are at it).
Thanks for being part of Foliovision!
5 years ago in reply to: Automating Video PlayHi Philip,
Great idea to integrate user uploaded videos with FV Player dynamically.
We do do custom development and could help you set this up if you have a budget for development.
Otherwise, please keep us posted on your progress and we’ll work to improve documentation to support this kind of set up.
5 years ago in reply to: Using OnedriveHi BigBankClub,
Juraj is right: the big cloud providers like Google Drive and Dropbox deliberately cripple video streaming. Usually it’s by setting bandwidth too low for anything except SD.
We will set up a One Drive account and test this ourselves though, as we should have empiric data on how well One Drive works for hosting video.
Thanks for being part of Foliovision!
5 years ago in reply to: Lightboxed playlist auto-advanceI would like to do this right now Manuel, but there’s always just one more thing in our inbox, mainly due to never-ending issues with new iOS and Android versions.
Hopefully Martin will add this next week when he’s back from holiday.
5 years ago in reply to: H.265 streamingHi Video,
At this point, H265 support is limited. H265 only really runs properly on devices with dedicated hardware support (and software drivers for it). We will be adding additional H265 support as H265 slowly acquires support among streaming services over the next couple of years.
As Martin explained, FV Player does support H265 but setting up the streaming is a lot of trouble. It’s too early to troubleshoot H265 issues as part of our standard plugin license. So you are in for either a lot of troubleshooting yourself or you’ll have to pick up pro support incidents to have us troubleshoot your H265 issues for you.
5 years ago in reply to: Hidden controlbar in lightboxHi Daniel,
Thanks for the additional information.
If you’d like further help on this issue, I’m afraid you’ll have to pick up a pro support incident. Not for the support with FV Player but with the support to troubleshoot your basic underlying site. We sold you a software license for a video player, not unlimited WordPress troubleshooting.
Next time you approach a plugin publisher for support, please make sure your site is running properly first. If you’d prefer a refund, please let me know.
Thanks, Alec
5 years ago in reply to: Hidden controlbar in lightboxHi Daniel,
Sorry you are having so much trouble this is highly unusual.
Based on the error message you are getting, there’s something very strange with your site, which goes well beyond FV Player.
“It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!
It appears there are no jQuery library on your site, your videos might not be playing, please check.”jQuery should always be loading.
5 years ago in reply to: How to move meta data at the start of video ?Hi Bruno,
I’m sorry to hear that. I suggest you take the issue to the Handbrake community. As soon as you find out what the issue is, we’d be delighted to update our documentation.
Have a great weekend!
5 years ago in reply to: How to move meta data at the start of video ?Hi Bruno,
If you are on Mac, the best and one of the least expensive video converters is ffWorks (formerly iFFmpeg) which costs just €20.
Some past converters which were pretty good included Sorenson Squeeze but there’s no point in paying $200 or $400 for Sorenson Squeeze when ffWorks does the same job and costs €20.
On Windows, Handbrake is really the best. There’s XMedia Recode, StaxRip and FormatFactory if Handbrake’s interface doesn’t appeal to you. XMedia Recode looks great but it’s website is unfortunately German only.StaxRip is genuine FOSS, hosted on GitHub, while FormatFactory’s business model is unclear (sometimes they bundle anti-virus, sometimes they bundle search toolbars in their installer).
I’m not a Windows user so I haven’t compared conversion quality myself.
Thanks, Alec
PS. Avoid anything Wondershare or iSkysoft. They are absolutely crap Chinese copyware video converters and almost all of the reviews you’ll read for them are fake. Once they have your email address, you will be deluged with spam. It’s the same shared code, both borrow illegally from the GPL ffmpeg, without releasing source code. Nothing wrong with Chinese software per se – I quite like the subtitling tool Subtitle Edit Pro available on the Mac app store – but in this case, yes.
- This reply was modified 5 years, 5 months ago by Alec Kinnear.
- This reply was modified 5 years, 5 months ago by Alec Kinnear.
5 years ago in reply to: Secure Videos via Vimeo and FV-PlayerHi John,
Thanks for the update.
High security does make it more difficult for customers on older devices or browsers to access your content. High security might not be worth it for you yet. The convenience of paying customers is more important than the inconvenience of pirates.
5 years ago in reply to: AWS Alternatives for Encrypted HLS? KeyCDN?Hi Michel,
I’d be surprised if Vzaar pricing is higher for any substantial amount of secure video hosting than Amazon Cloudfront. Vzaar should be less expensive once you reach the minimum package thresholds. AWS hosting is shockingly expensive when costed out.
I’d love to see your numbers which show Vzaar as more expensive.
5 years ago in reply to: Why Ads not run in playlist style “text”Hi Trong,
I’m the creative director at Foliovision. Juraj misunderstood an internal note: we do want to allow you to run ads multiple times within a playlist. We consider that okay as network television runs ads multiple times in a day or even a show.
We’d consider it spammy to keep reopening the same ad within the same video after the viewer had closed it. You should be careful not to annoy your viewers with too much advertising and repetitive advertising but I’m sure you know that.
Thanks for sharing the power of glossaries for transcripts. The process you’ve described now is really too complex and too niche at this point. It seems to me the existing tools to allow a user to fast forward to any point in a video, any single word are plenty powerful to develop around within the WordPress page.
We’re not building a learning system but supporting learning systems with a very effective video player.
If you at some point come up with a cleaner and simpler concept for improvement to interactive transcripts, my ears are open.
Hi Marcin,
While this is a very interesting use of the potential of the FV Player technology, it’s very niche. We’d be happy to develop this for you but it would be custom development.
PS. Feel free to make an argument for why this feature is in high demand and would open enormous new markets to us.
5 years ago in reply to: Chromecast button not showing on desktopBTW, thanks for pushing us on this Johann and sharing your field experience with Chromecast and other players. It’s a big help. We will get Chromecast running as well as it can run.
Hi Daniele,
While FV Player offers good support for Google analytics and we support basic configuration issues, hands on work analysing your data and customising your reports would be paid development. Would you like to engage Foliovision to work with you on your Google analytics?
5 years ago in reply to: Folivision WYSIWYGHi Paul,
Foliopress WYSIWYG is at this point unsupported freeware. We use it daily ourselves on many websites and it works fine with most desktop browsers. It doesn’t work well with mobile (but what nincompoop would try to do advanced editing on a mobile phone).
There’s quite a bit of documentation on our site about Foliopress WYSIWYG
If you’d like hands-on help configuring Foliopress WYSIWYG, it is available as a pro support incident.
Thanks for trying FV Plugins!
6 years ago in reply to: Save speed settings for userHi Viktor.
You’re welcome. As I mentioned, I like the idea but it’s not high on our long, long list.
Thanks for the bug report.
Hi Martin,
We don’t want emojis anywhere near FV Player. Particularly any performance penalty for loading them.
6 years ago in reply to: Save speed settings for userHi Viktor,
This is a very good suggestion. We’ve added it to our potential improvements list but it’s quite a way down on what is a long list. If you’d like us to fast track this feature, I’d be happy to do so as custom development for $200.
Let us know.
6 years ago in reply to: How can we add a vimeo channel?Sure to the playlist taxonomy but not to Vimeo channels/showcases as that playlist is maintained externally. We are only fetching the data via API and embedding it in our player, not storing it in our own database.
6 years ago in reply to: How can we add a vimeo channel?We could consider importing existing Vimeo tags with videos. They would be non-editable within your website though (syncing is unreliable and always a huge time sink).
Thanks for the additional info.
Edgar, it’s important you try with a different plugin first. If you want us to work on your website hands-on right now, please pick up a pro support incident. Thanks!
6 years ago in reply to: BLACK BAR on all my videos!!!Hi Miles,
Glad you found the culprit.
We more or less don’t support W3 Total Cache as we are ex-users. Due to W3 Total Cache issues where they did not update W3 Total Cache in a timely way for two years, we lost our main hosting provider and suffered quite a few late nights. For many years we cobbled together a custom version of Hyper Cache v2 (v3 had its issues so we didn’t want to upgrade). These days we use WP Rocket. It’s not perfect and we loathe their piggyback marketing in the admin interface for Imagify but the support is pretty good. They’ve implemented at least five major improvements based on our requests over the years (we’ve waited three/four months for some of them though).
- This reply was modified 5 years, 6 months ago by Alec Kinnear.
6 years ago in reply to: How can we add a vimeo channel?Thanks for sharing the solution back with us. We’ll update our documentation to reflect the new Vimeo conventions.
6 years ago in reply to: How can we add a vimeo channel?Hi William,
The reason Vimeo is still based on a shortcode is that maintaining a database in two places is quite inefficient. It makes more sense to just pull the whole channel or album in and maintain it (including screenshots) in Vimeo.
We’re very open to improving our Vimeo integration so if you run into any issues, just give us a holler.
Thanks, Alec
Hi Edgar,
I’m sorry about your frustration. We work very hard at complying with all WordPress guidelines in terms of libraries and code loading. We don’t like to see our users facing such issues.
We recommend you try another slider and see if your videos play correctly. If so, then please pick up a pro support incident and we’ll be happy to troubleshoot revolution slider for you on your website.