• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Alec Kinnear

Avatar photo
  • Profile
  • Topics Started
  • Replies Created

Forum Replies Created

Viewing 100 replies - 601 through 700 (of 852 total)
← 1 2 3 … 6 7 8 9 →
  • 11 years ago in reply to: Firefox wont play my WebM file
    Avatar photo
    Alec Kinnear

    Hi Simon,

    You shouldn’t turn the plugin to “flash by default” long term. We will definitely help you get your videos playing.

    I’m just checking on your licensing now to make sure everything is working okay. It appears to be. Here’s the link to your license page where you should enter your domain to get a key: http://foliovision.com/site/wp-admin/admin.php?page=fv-licensing

    When you have that key you should paste into your site at http://yourdomain.com/site/wp-admin/options-general.php

    Open Sitewide Flowplayer Defaults by clicking on the title and then look for “Commercial License Key” and paste your license key in there.

    Let me know if you still have issues with the license. If yes, please let me know what domain you would like licensed.

    Thanks!

    Making the web work for you, Alec

    11 years ago in reply to: Wrong Domain
    Avatar photo
    Alec Kinnear

    Hi Anonymous,

    The licenses for Amember Flowplayer and FV Flowplayer are different. FV Flowplayer has a great deal of functionality that the Amember Flowplayer does not have:

    • automated video encoding checker
    • Text Ads (Google AdWords or your own)
    • pre-roll, post-roll video (i.e. video ads)
    • playlists
    • full RTMP streaming compatibility
    • mobile video support with flash fallback for some Chrome versions
    • secure Amazon S3 and Cloudfront playback
    • Advanced Vimeo Pro hosting support
    • basic YouTube support (more coming)
    • video lightbox

    If some of these are of use to you, I hope you will join us as a user and supporter of FV Player Pro.

    11 years ago in reply to: changing logo position in lightbox player
    Avatar photo
    Alec Kinnear

    Glad to hear all is well Debbie!

    11 years ago in reply to: changing logo position in lightbox player
    Avatar photo
    Alec Kinnear

    Hi Debbie!

    I’m sorry to hear about your CSS issues. Theme builder is probably the culprit. We’d be happy to solve your theme issue hands on. Just order a pro incident and we’ll fix your theme for you.

    Making the web work for you, Alec

    11 years ago in reply to: Playlist + secure Amazon S3 issue
    Avatar photo
    Alec Kinnear

    Hi Purelife,

    The pro version is available now. Give it a try.

    What you would like here is to make the video cache times longer than the page cache times. You can also shorten your cache times with little harm done in terms of server load on a reasonable sized site.

    Making the web work for you, Alec

    11 years ago in reply to: JavaScript broken
    Avatar photo
    Alec Kinnear

    Hi Werner,

    All you can do is disable NextGenGallery’s javascript on non-NGG pages. Same can be done with FV Flowplayer. Then don’t mix the two.

    NextGenGallery is at the top of my list of worst WordPress plugins. Poisoned many a site build in the day.

    Thanks for being part of Foliovision!

    11 years ago in reply to: JavaScript broken
    Avatar photo
    Alec Kinnear

    Hi Werner,

    All you can do is disable NextGenGallery’s javascript on non-NGG pages. Same can be done with FV Flowplayer. Then don’t mix the two.

    NextGenGallery is at the top of my list of worst WordPress plugins. Poisoned many a site build in the day.

    Thanks for being part of Foliovision!

    11 years ago in reply to: JavaScript broken
    Avatar photo
    Alec Kinnear

    Hi Werner,

    All you can do is disable NextGenGallery’s javascript on non-NGG pages. Same can be done with FV Flowplayer. Then don’t mix the two.

    NextGenGallery is at the top of my list of worst WordPress plugins. Poisoned many a site build in the day.

    Thanks for being part of Foliovision!

    11 years ago in reply to: How to create a video lightbox
    Avatar photo
    Alec Kinnear

    Hi Cribeiro,

    Thanks for your suggestion. The lightbox feature is brand new. We are working on additional documentation now.

    Let us know if you have any additional questions.

    Thanks for being part of Foliovision!

    11 years ago in reply to: Akamai
    Avatar photo
    Alec Kinnear

    Thanks for the updated report, Chan!

    11 years ago in reply to: Akamai
    Avatar photo
    Alec Kinnear

    Hi Chan,

    Over here you mentioned that FV Player Pro does work with Rackspace CDN.

    Does it?

    11 years ago in reply to: Akamai
    Avatar photo
    Alec Kinnear

    Hi Chan,

    Over here you mentioned that FV Player Pro does work with Rackspace CDN.

    Does it?

    11 years ago in reply to: Multiple Resolutions – Quality Switching
    Avatar photo
    Alec Kinnear

    Hi Chan,

    Thanks for the info on our big update.

    We do do custom development. Please drop me a support ticket.

    Thanks for being part of Foliovision!

    11 years ago in reply to: Scale Engine video hosting and SMIL
    Avatar photo
    Alec Kinnear

    Hi Chan,

    We recommend Vimeo Pro hosting at $200/year for unlimited videos. Our FV Player now wraps Vimeo Pro perfectly with no Vimeo chrome.

    Making the web work for you, Alec

    11 years ago in reply to: Did The Full Screen Control for YouTube Videos Disappear?
    Avatar photo
    Alec Kinnear

    Hi Jason,

    Thanks for the report.

    Could you check if you can go full screen with YouTube videos on other sites? What browser and OS are you using?

    Making the web work for you, Alec

    11 years ago in reply to: How to add recent posts (title|keyword|description) to Home Page?
    Avatar photo
    Alec Kinnear

    If someone is going to do something like this it should be custom code on the site only. FV Simpler SEO was conceived to offer intelligent defaults and fail safe settings.

    11 years ago in reply to: How to add recent posts (title|keyword|description) to Home Page?
    Avatar photo
    Alec Kinnear

    If someone is going to do something like this it should be custom code on the site only. FV Simpler SEO was conceived to offer intelligent defaults and fail safe settings.

    11 years ago in reply to: Player controls not displaying on RTMP live stream
    Avatar photo
    Alec Kinnear

    Hi Donald,

    We’re looking forward to your RTMP test results!

    Making the web work for you, Alec

    11 years ago in reply to: How to create a video lightbox
    Avatar photo
    Alec Kinnear

    Martin, could you please update the world on lightbox status?

    Perhaps we could release the feature now as well as we’ve been talking about it for a long time.

    11 years ago in reply to: When will Foliopress be available for IE?
    Avatar photo
    Alec Kinnear

    Our honest recommendation Kamal at this point is that if you want to use Foliopress WYSIWYG pick either Safari, Chromium (we never recommend Chrome, it’s spyware) or Firefox.

    Thanks for trying FV plugins!

    11 years ago in reply to: Flowplayer is not working within other shortcodes
    Avatar photo
    Alec Kinnear

    Hi Andrew,

    Zaxaa has to be able to work with standard WordPress shortcodes for us to be able to support it (and for it to be a good idea for you to use Zaxaa). Please hit up their tech support for support for standard WordPress shortcodes.

    If Zaxaa can’t do it, we’ve set up lots of similar membership sites using open source S2 Member (we have a developer license for pro) which work a treat and allow full WordPress functionality.

    We look forward to hearing from you soon!

    11 years ago in reply to: toolbar set custom doesn’t exist
    Avatar photo
    Alec Kinnear

    Hi Gary,

    I’m sorry but we were not able to replicate the “Slow down you move too fast” signup issue but are looking carefully at workflow.

    Thank you so much for taking the time to report the issues.

    Making the web work for you, Alec

    11 years ago in reply to: Flowplayer is not working within other shortcodes
    Avatar photo
    Alec Kinnear

    Hi Andrew,

    We will look at this and fix this.

    Thanks for the additional notes.

    11 years ago in reply to: Foliopress not working with some extensions in Chrome
    Avatar photo
    Alec Kinnear

    Hi Robert,

    Thanks for the bug report! We’ll take a look.

    11 years ago in reply to: FV FlowPlayer causing mixed HTTP/HTTPS warning on pages without video
    Avatar photo
    Alec Kinnear

    Hi Donald,

    Thanks for your detailed report.

    FV Flowplayer offers protected downloads as well. You don’t need a second plugin.

    Thanks.

    11 years ago in reply to: table structure in database
    Avatar photo
    Alec Kinnear

    Hi Roger,

    If you’d like to file a pro support incident, we’d be happy to accelerate these upgrades. Foliopress WYSIWYG is freeware and we’ve put many hundreds of hours into it. Strangely people still prefer the broken and overly complex WordPress image posting system. The WordPress text editor has gotten better but I still prefer our version, it’s much more resilient to complex posts.

    11 years ago in reply to: table structure in database
    Avatar photo
    Alec Kinnear

    Hi Roger,

    You are welcome to contribute and test a fix if you like.

    Thanks!

    11 years ago in reply to: DAP (digital access pass) membership plugin
    Avatar photo
    Alec Kinnear

    HI Dirk,

    In that case, we won’t be able to help you.

    When you are using our software come back and see us.

    Making the web work for you, Alec

    11 years ago in reply to: DAP (digital access pass) membership plugin
    Avatar photo
    Alec Kinnear

    Hi Dirk,

    Our S3 protection is pretty comprehensive so you may also be able to turn off DAP for videos.

    We will work with you to find an effective solution.

    Making the web work for you, Alec

    11 years ago in reply to: mp4 videos are blank with sound in firefox – fitVids issues
    Avatar photo
    Alec Kinnear

    Hi Timothy,

    Martin will look at your site today. Thanks!

    11 years ago in reply to: mp4 videos are blank with sound in firefox – fitVids issues
    Avatar photo
    Alec Kinnear

    Hi Timothy,

    I’m sorry for the issues you are facing.

    Does videos play in Firefox when W3 Total Cache is disabled?

    It could also be an encoding issue: Martin will take a look later today.

    Making the web work for you, Alec

    11 years ago in reply to: Categories not working on Link Directory Page
    Avatar photo
    Alec Kinnear

    Hi Alfredo,

    We’ve retired Link Robot and don’t have anyone actively working on it. Paid support is still available. If you’d like help solving your issues, please file a Pro Support request.

    Thanks for trying FV Plugins!

    11 years ago in reply to: Skins Cue Points and Slow Motion
    Avatar photo
    Alec Kinnear

    Hi Nicole,

    We are available for custom WordPress development, especially in the area of improving video presentation, so don’t hesitate to contact us if you’d like help with specific websites.

    Thanks.

    11 years ago in reply to: Skins Cue Points and Slow Motion
    Avatar photo
    Alec Kinnear

    Hi Nicole,

    I kinda thought the player was containing 100% of flowplayer with amazon s3 connection coded in.

    We have 100% of Flowplayer.org functionality plus a load more custom functionality and integration into WordPress which we’ve programmed. You can change the player CSS as much as you like to add another skin. What we do not have right now is multiple skins in a single website (which doesn’t sound like a particularly useful feature to me, outside of websites for small children: FV Flowplayer is focused on useful features like advertising, security and efficient workflow, not eye candy and bells and whistles).

    If you’d like to have us build the custom template and posting interface for your client, please be in touch via a support ticket and we can quote you for any custom programming.

    Making the web work for you, Alec

    11 years ago in reply to: Skins Cue Points and Slow Motion
    Avatar photo
    Alec Kinnear

    Hi Nicole,

    That’s a great idea.

    Martin’s solution for shortcodes is the right one and could lead to a really great site owner experience.

    Hi Martin,

    Could you please build those custom fields into a proper interface which can be enabled in options and can be turned on and off using WordPress Screen Options?

    We should also do a page of documentation on how to use FV Flowplayer in templates with quick video entry.

    11 years ago in reply to: Skins Cue Points and Slow Motion
    Avatar photo
    Alec Kinnear

    Hi Nicole,

    I’m glad we were able to help. We’re happy to keep improving the code of our video player. We aim to be the most feature rich and easiest to use video player on WordPress.

    Most of the advanced functionality which works with Flowplayer works directly in our plugin.

    Thanks for being part of Foliovision!

    11 years ago in reply to: Skins Cue Points and Slow Motion
    Avatar photo
    Alec Kinnear

    Hi Nicole,

    Martin will get back to you tomorrow or Monday about how to implement these features and we’ll add some better documentation for these features.

    Which of them do you need?

    Thanks for your patience.

    11 years ago in reply to: convert video shortcode to fvplayer
    Avatar photo
    Alec Kinnear

    Hi Martin,

    It should be added as an optional extra, turned on by default (i.e. if someone wants to use two video players, they can turn it off, but we’ll assume if they have installed FV Flowplayer they would prefer to use FV Flowplayer).

    Thanks!

    11 years ago in reply to: convert video shortcode to fvplayer
    Avatar photo
    Alec Kinnear

    Hi Rich,

    There’s a number of ways to change tags, one of the easiest would be to install the Regex plugin.

    http://urbangiraffe.com/plugins/search-regex/
    http://wordpress.org/plugins/search-regex/

    Otherwise, I believe we support the simple [video] shortcode by default when FV Flowplayer is installed. Martin will be able to confirm on Monday.

    Thanks!

    11 years ago in reply to: Video will not show up, only the thumbnail works. How can I fix this?
    Avatar photo
    Alec Kinnear

    Hi Alex,

    I think you answered your own question. Fix your template/theme. Add the wp_footer()hook.

    If you’d like to order a pro support incident we could fix your template/theme for you. Having proper WP header and footer hooks is essential for many other plugins as well.

    Thanks for trying FV plugins.

    11 years ago in reply to: PLS and M3U radio playlists
    Avatar photo
    Alec Kinnear

    Hi Fred,

    Please see my post above for recommended audio plugins. FV Flowplayer is focused on being the best WordPress video player and we recommend a dedicated audio player for advanced audio features.

    Thanks!

    11 years ago in reply to: Does FV Feedburner Replacement store captured email in the standard WP location?
    Avatar photo
    Alec Kinnear

    Ours are set up to be moved to the service of your choice via CSV, before implementing the final solution.

    11 years ago in reply to: PLS and M3U radio playlists
    Avatar photo
    Alec Kinnear

    Hi Britt

    Martin was supposed to get back to yesterday with some detailed instructions.

    Our audio implementation is deliberately basic and we would recommend that you’d choose a dedicated audio solution if you need advanced audio. Just by reading the description of the plugins below, you’ll see how much different the requirements are for an audio player than a video player. We are dedicated on being the most feature rich and easiest to use video player for WordPress.

    Here’s the two WordPress audio players we recommend:

    Free:

    http://wordpress.org/plugins/compact-wp-audio-player/
    http://www.tipsandtricks-hq.com/wordpress-audio-music-player-plugin-4556

    Free with Pro version:

    http://wordpress.org/plugins/html5-jquery-audio-player/
    ‘http://www.enigmaweb.com.au/plugins/html5-jquery-audio-pro/’

    Let us know how it goes.

    11 years ago in reply to: Does FV Feedburner Replacement store captured email in the standard WP location?
    Avatar photo
    Alec Kinnear

    No, you’ll have to set up a newsletter service.

    11 years ago in reply to: invalid security token with Jetpack comments
    Avatar photo
    Alec Kinnear

    Hi Martin,

    Let’s put in an exclusion with JetPack installed, so that FV Antispam turns itself off if it detects JetPack.

    Thanks.

    11 years ago in reply to: controlbar
    Avatar photo
    Alec Kinnear

    Hi Teri,

    I have some more suggestions for you if you’d like a DIY fix.

    There some information about what appears to be the same issue in our FAQ. Look for “I installed the plugin, inserted the video, but it’s not working, only a gray box appears.”

    You could also search for OptimizePress in the forums for a similar case.

    Let us know if you can handle it on your own or if you’d like pro help.

    Thanks for using FV Plugins!

    11 years ago in reply to: controlbar
    Avatar photo
    Alec Kinnear

    Hi Teri,

    1. Have you tried FV Flowplayer on a different native theme on your site?
    2. Have you tried FV Flowplayer with your other plugins turned off?

    We’d be happy to troubleshoot your issue for you as either a Pro Support Incident or if you purchase a license (we offering free pro support incidents with licenses as a v5 launch special).

    Thanks for trying FV plugins!

    12 years ago in reply to: How to remove commercial logo
    Avatar photo
    Alec Kinnear

    HI misplon,

    Thanks for writing.

    I’m afraid you do not have an FV Flowplayer license.

    You would have to cross-grade. We do have an offer available. Please fill out the form here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/crossgrade

    Thanks for trying FV Plugins!

    12 years ago in reply to: My audio streaming service is indicating that we’re experiencing ghost connections via the play
    Avatar photo
    Alec Kinnear

    Hi Wendy,

    We’ll work with you through these issues but keep in mind Windows server does add additional pain when using PHP and other elements of the LAMP stack.

    Making the web work for you, Alec

    12 years ago in reply to: Ad options for YouTube and Vimeo Videos
    Avatar photo
    Alec Kinnear

    Hi Alf,

    You’re welcome.

    What underlying systems do DFP and LiveRail work on?

    Currently you can add your own ads. So probably adding the external video services would be custom coding.

    Making the web work for you, Alec

    12 years ago in reply to: Ad options for YouTube and Vimeo Videos
    Avatar photo
    Alec Kinnear

    Hi Alf,

    Yes, you can as soon as we release our YouTube and Vimeo version of the plugin. This is coming very soon.

    I.e. the pre-roll ads are working already. There is a temporary workaround if you are willing to host the content yourself in the meantime. There could be copyright issues though depending on what the content is.

    Making the web work for you, Alec

    12 years ago in reply to: Full Screen Playback Not Working
    Avatar photo
    Alec Kinnear

    Hi Martin,

    Thanks for your help troubleshooting the full screen playback issue.

    For my other websites, what lightbox plugin does Foliovision recommend as guaranteed to work with FV Flowplayer?

    12 years ago in reply to: Where is sitemap.xml on site?
    Avatar photo
    Alec Kinnear

    Hi Bill,

    FV Simpler SEO cooperates very well with the existing Google sitemap plugins. We recommend Google Sitemap Plugin.

    Thanks.

    Making the web work for you, Alec

    12 years ago in reply to: When i click Play on the video player, my website duplicates
    Avatar photo
    Alec Kinnear

    I am sorry to hear you are having issues and would like to help.

    12 years ago in reply to: When i click Play on the video player, my website duplicates
    Avatar photo
    Alec Kinnear

    I am sorry to hear you are having issues and would like to help.

    12 years ago in reply to: When i click Play on the video player, my website duplicates
    Avatar photo
    Alec Kinnear

    Hi Radu,

    Do you have a FV Flowplayer 5 license? If not, this site-specific issue would be covered by a Pro Support Incident. I’m sure if you changed your theme the problem would go away. And FV Flowplayer 5 probably works on most Gantry sites (probably something specific to your set up). Again, this is web development and not plugin support.

    Thanks for trying FV Plugins!

    Making the web work for you, Alec

    12 years ago in reply to: How to add in video ads to FV Wordpress Flowplayer?
    Avatar photo
    Alec Kinnear

    Hi Fred,

    VAST/VPAID is more complicated than just adding pre-roll tags. We are coming out with a VAST/VPAID solution soon as an add on. We will not be able to help you implement VAST/VPAID on your own.

    You can run AdWords in our existing ad section (or affiliate ads or your own ads).

    Thanks.

    Making the web work for you, Alec

    12 years ago in reply to: Playlist supported according to feature list, but how?
    Avatar photo
    Alec Kinnear

    Hi Janna,

    The playlist feature will remain in lightboxes attached to the post for the forseeable future: at Foliovision we prefer front end editing attached to the content in question. It’s a much faster workflow. Check out our Thoughtful Comments and FV Simpler plugins for examples of simple front end editing from Foliovision.

    We may add advanced backend playlists in the pro version at some point. Someone will have to make a convincing business/use case for backend playlists first. Feel free to be that someone.

    I don’t know if you noticed but the playlist feature is brand new feature. Right now we are working hard on functionality before cleaning the user interface (we followed this process for the main player as well. If you have any clear ideas on how playlists should look feel free to forward them.

    Making the web work for you, Alec

    12 years ago in reply to: CloudFront RTMP
    Avatar photo
    Alec Kinnear

    Hi Sergio,

    Sorry about that I was mixing up Cloudflare and Cloudfront. Thanks for the clarification (I’d just been locked out of a website by IP address by Cloudflare the day before).

    Martin will get back to you tomorrow with answers to the other questions.

    Making the web work for you, Alec

    12 years ago in reply to: CloudFront RTMP
    Avatar photo
    Alec Kinnear

    Hi Sergio,

    My first thought is that I wouldn’t mix Cloudfront in with Amazon S3 and restricted content. Amazon S3 and Cloudfront are largely redundant in any case.

    We’ll need a WordPress admin login to take this further. Please send it to support@foliovision.com.

    Thanks!

    12 years ago in reply to: CloudFront RTMP
    Avatar photo
    Alec Kinnear

    Hi Sergio,

    I’m sorry for your issues. Martin will look at your page tomorrow and let you know what the issue is.

    Thanks for being part of Foliovision!

    Making the web work for you, Alec

    12 years ago in reply to: Fatal error: Out of memory
    Avatar photo
    Alec Kinnear

    Hi tao83,

    Thanks for the detailed report. We will get the out of memory issue sorted Monday or Tuesday at worst. In the meantime, please use 2.1.34.

    Thanks for being part of Foliovision!

    12 years ago in reply to: captcha
    Avatar photo
    Alec Kinnear

    Hi Jerod,

    We have a method to cover these forms but if we are doing it, someone will ahve to sponsor improvements to Link Robot as it’s not actively in development. If you have someone else make the fix instead, we’d be happy to add the code to core so that everyone can enjoy the captcha benefits.

    Making the web work for you, Alec

    12 years ago in reply to: Splash image or video size problem
    Avatar photo
    Alec Kinnear

    Hi HTA,

    We’d be happy to troubleshoot your site.

    Individual site checks are available to license holders or as a Pro Support Incident. The license is a better deal.

    Making the web work for you, Alec

    12 years ago in reply to: links to subsequent links pages go to error 404
    Avatar photo
    Alec Kinnear

    Hi Iain,

    I understand.

    If you are able to improve this issue, please send us the code so we can include it for other Link Robot users.

    Making the web work for you, Alec

    12 years ago in reply to: links to subsequent links pages go to error 404
    Avatar photo
    Alec Kinnear

    HI Iain,

    If you file a pro support request, we’ll troubleshoot this issue directly on your site.

    Making the web work for you, Alec

    12 years ago in reply to: links to subsequent links pages go to error 404
    Avatar photo
    Alec Kinnear

    Hi Iain,

    We are not working actively on WP Link Robot right now. If you come up with a fix, we’d be happy to include it in core code though so that you can safely upgrade in the future.

    Thanks.

    Making the web work for you, Alec

    12 years ago in reply to: Google Webmaster error using FV Player recommended manual workflow
    Avatar photo
    Alec Kinnear

    Hi Ed,

    If the Google sitemap feature requires full paths, that is probably more an issue for that end of the software than for FV Flowplayer. We can use full absolute paths on our end but I’m not sure if people would be very happy about it (requires additional connections) and we’ve had hosting companies complain about absolute paths on internal media.

    Creating absolute paths on publish is no problem whatsoever if we can establish that absolute paths won’t create worse problems of their own.

    12 years ago in reply to: Apple HLS support in Flash
    Avatar photo
    Alec Kinnear

    Hi Howard,

    The plugin should be working with streaming live HLS…could you send us the technical details from the video checker and we’ll take a look at the start of next week?

    Thanks!

    12 years ago in reply to: Internet Explore – Bar in Middle of Video
    Avatar photo
    Alec Kinnear

    Hi Lucy,

    We’ll take a look at your issue next week.

    Thanks for the report.

    12 years ago in reply to: Extra return after closing php tag
    Avatar photo
    Alec Kinnear

    Hi Bryan,

    This is not the video player but one of our SEO utilities.

    Making the web work for you, Alec

    12 years ago in reply to: Google Webmaster error using FV Player recommended manual workflow
    Avatar photo
    Alec Kinnear

    Hi Ed,

    We’ll get these issues sorted, thanks for the repot.

    Making the web work for you, Alec

    12 years ago in reply to: is it possible continued videos?
    Avatar photo
    Alec Kinnear

    Hi HTA,

    The playlist features are coming very soon when Martin gets back from his vacation in Italy this week. We are a bit slow launching it as playlist will also come with at least pre-roll and probably post-roll.

    Thanks for trying FV plugins!

    12 years ago in reply to: Extra return after closing php tag
    Avatar photo
    Alec Kinnear

    Hi Brett,

    Thanks for the bug report. We’ll definitely fix that issue.

    Making the web work for you, Alec

    12 years ago in reply to: Description do not appear in my pages
    Avatar photo
    Alec Kinnear

    Hi Danny,

    FV Descriptions is compatible with FV Simpler SEO, All in One SEO Pack, Thesis and several other search plugins and themes. What are you using?

    Making the web work for you, Alec

    12 years ago in reply to: How To Reposition Custom Logo
    Avatar photo
    Alec Kinnear

    Hi Bryan,

    Martin is away on vacation until the end of this week, but we’ll get you a detailed and specific answer as soon as he comes back. If we aren’t back to you by Tuesday, just drop a reminder on this thread.

    The general answer is you should be able to do it with CSS classes but we’ll let you know exactly which ones in the detailed answer.

    Making the web work for you, Alec

    12 years ago in reply to: FV player only shows up for a second then disappears.
    Avatar photo
    Alec Kinnear

    Thanks Roger. Martin will take a look at your issue in more depth this afternoon. We hope to have a solution for you very soon.

    Thanks for being part of Foliovision!

    12 years ago in reply to: FV player only shows up for a second then disappears.
    Avatar photo
    Alec Kinnear

    Hi Fkuhrog,

    As far as we can see you are not a licensed user of FV Flowplayer 5. Please purchase either a Pro Support Incident or a license if you’d like further help with your theme and site specific javascript.

    Thanks for trying FV plugins!

    Making the web work for you, Alec

    12 years ago in reply to: Doesn’t work in google Chrome…
    Avatar photo
    Alec Kinnear

    Thanks for your notes Wendy.

    You will be better off with the latest version once we get the last of the Chrome issues ironed out but if you’d like an older verison, here you go: http://wordpress.org/plugins/fv-wordpress-flowplayer/developers/

    Have a good evening!

    Alec

    12 years ago in reply to: Has anyone been able to get Rich Snippets to work with FV Worpress Flowplayer embedded video?
    Avatar photo
    Alec Kinnear

    How did our schema experiment go Martin?

    12 years ago in reply to: Video content not fitting the player
    Avatar photo
    Alec Kinnear

    Hi Emptymind,

    If you moved more to a membership model (like S2 Member or Wishlist for example), the latest version of our plugin does handle Amazon S3 secure URLs from specific pages (access restricted by membership plugin). The latest version is coming tomorrow or Thursday.

    I’d say a membership model would make paying and viewing easier for someone who wants to view multiple videos.

    Making the web work for you, Alec

    12 years ago in reply to: Google not indexing posts
    Avatar photo
    Alec Kinnear

    Hi Borderline,

    Thanks for writing. Sounds very serious.

    I’m pretty sure the not-indexing issue has not got anything to do with FV Simpler SEO. If you’d like to pick up a Pro Support incident, we’d be happy to look into your issue and help you find out why your site is not indexing (we are a pro SEO firm so this is a ridiculously cheap way to get some pro SEOs to look at your site’s issues). If it turns out to be our software, I’ll refund you the Pro Support incident. If it’s something else, you still get your problem fixed.

    Let me know.

    Making the web work for you, Alec

    12 years ago in reply to: Video content not fitting the player
    Avatar photo
    Alec Kinnear

    Hi Emptymind,

    Thanks for posting us about the issue. Hopefully the info will help someone else as well.

    Making the web work for you, Alec

    12 years ago in reply to: Video content not fitting the player
    Avatar photo
    Alec Kinnear

    Hi Emptymind,

    You won’t have to use additional security plugin in the future as we will release a download protected version of FV Flowplayer 5 very soon.

    Thanks!

    12 years ago in reply to: Using Amazon S3 signed URLs
    Avatar photo
    Alec Kinnear

    Hi Jason,

    If you could send us that quick plugin we’d be happy to incorporate that code into a single built-in Amazon solution to simplify your life.

    Thanks!

    Making the web work for you, Alec

    12 years ago in reply to: Allow submission of non-reciprocal links unticked, still requires a reciprocal link
    Avatar photo
    Alec Kinnear

    Hi Rosemary and Rod,

    We will update this at the point when someone wants it enough to contribute. Right now WP Link Robot is in maintenance mode only.

    Thanks1

    12 years ago in reply to: How to protect your self-hosted members only videos for free
    Avatar photo
    Alec Kinnear

    Hi Martin,

    Do you think these issues could be fixed by the plugin author or that the UAM solution just won’t fully work under any circumstances?

    Making the web work for you, Alec

    12 years ago in reply to: How to protect your self-hosted members only videos for free
    Avatar photo
    Alec Kinnear

    Hi Dirk,

    That’s fantastic. Thanks for much for the tips.

    Here’s a link for everyone to the plugin: http://wordpress.org/plugins/user-access-manager/

    Thanks again.

    Making the web work for you, Alec

    12 years ago in reply to: Wrong Domain
    Avatar photo
    Alec Kinnear

    Hi Claudio,

    Is your licensing working now? My colleague Martin Vicenik suggests that it should be. Please double check if you get a chance.

    Thanks!

    12 years ago in reply to: Issues with PayPal
    Avatar photo
    Alec Kinnear

    Hi Sarah,

    Yes, this applies for your whole website. I’m glad we were able to help you.

    Making the web work for you, Alec

    12 years ago in reply to: Wrong Domain
    Avatar photo
    Alec Kinnear

    Hi Claudio,

    That is not our intention of course. We’ll work on the licensing today to resolve your issue so that you can have a license on your active domain.

    Thanks for letting us know about the issue!

    12 years ago in reply to: Issues with PayPal
    Avatar photo
    Alec Kinnear

    Hi Sarah,

    Thanks for posting about your issue. We’ll take a quick look later today to see if it is indeed FV Flowplayer is causing the issue and we can fix it or if it is something in your theme.

    Making the web work for you, Alec

    12 years ago in reply to: UTF-8 URLs in flash flowplayer not working: workaround?
    Avatar photo
    Alec Kinnear

    Hi planck,

    Our simple recommendation here is to use only Latin characters for video file names (which as a general rule makes the whole internet run more reliably). I can see an argument for UTF-8 post URLs but for files, I’d stick to Latin.

    This is from someone who speaks five languages, many with lots of non-Latin characters. Why? I like my files to load reliably on every device.

    That said as soon as it’s possible we’ll add the upgrade to allow non-Latin filenames.

    12 years ago in reply to: Unable to redirect??
    Avatar photo
    Alec Kinnear

    Hi Patrick,

    Martin’s post is accurate but the short version is:

    • your template is out of date
    • update your template for compatibility with current WordPress and modern plugins
    • FV Flowplayer 5 will then also work fine

    We’ve seen out of date jQuery libraries as a big issue not just with FV Flowplayer 5 but with sliders as well (i.e. sliders break when you update).

    Thanks!

    12 years ago in reply to: Conflict with Jetpack plugin
    Avatar photo
    Alec Kinnear

    Hi Matthew,

    Bringing back compatibility with Jetpack is a priority for us. Thanks for reporting this!

    12 years ago in reply to: How to change background color to black?
    Avatar photo
    Alec Kinnear

    Hi Andy,

    You just need to go to the FV Flowplayer options to be able to set canvas and controlbar colours.

    http://yoursite.com/wp-admin/options-general.php?page=backend.php

    fvflowplayer colors

    Let us know if there is still an issue after playing with those colours.

    12 years ago in reply to: html5: Video not properly encoded
    Avatar photo
    Alec Kinnear

    Hi Geoff,

    We have some nice documentation on encoding right here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding

    Let us know if this helps!

    Making the web work for you, Alec

    12 years ago in reply to: Screenshots for Video Encoding Tutorial
    Avatar photo
    Alec Kinnear

    Hi Roger,

    I’ve just posted the screenshots for Handbrake MP4:

    H.264
    Baseline Profile
    Level 3
    Fast Start

    I’m sorry not to post the screenshots earlier but I had to do quite a bit of testing to make sure that my settings worked well (I changed them a bit). They are great for expanding to full screen as well. For really fast start, it would be better to lower the bit rate but then the videos look a bit blocky.

    We’d love to get your feedback on how these settings work for you.

    Thanks for using FV Plugins!

    12 years ago in reply to: Issue with video checker
    Avatar photo
    Alec Kinnear

    Hi Kristina,

    Yes, only you can see it. But it’s a strange error as the file is there.

    Martin, could you take a look?

    Making the web work for you, Alec

    12 years ago in reply to: Issues with Chrome 27
    Avatar photo
    Alec Kinnear

    Hi Cybermike,

    We are still working on the issue of course. Could you please follow Martin’s instructions above and post the results to us.

    The issue affects only a subset of Chrome users: it’s not consistent across Chrome.

    Thanks.

    Making the web work for you, Alec

Viewing 100 replies - 601 through 700 (of 852 total)
← 1 2 3 … 6 7 8 9 →

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!