-
Hello,
today I’ve purchased the “alternative sources” plugin and I’am a little bit disappointed about what I’ve got delivered for 50 Bucks.
1) The alternative servers are checked after one another. Could you implement a (optional) round robin strategy so that the clients are evenly spread across the servers. It’ll be completely fine if the servers/sources probed randomly
2) there’s no fail over: If one server fails, the video’s stops and no further message appears. Couldn’t you managed it to change the behaviour in the player starts looking for the next server if the connection fails?
Thanks, Denny
-
-
Hello Denny,
we are sorry to hear that you are not satisfied with our product.
Thank you for your improvement ideas, I will forward them to the development team and see what we can do.
Thanks,
MariaHello Denny,
1) these improvement makes sense.
We were also considering to add a feature where you could pick a different CDN based on the user country. We needed that once when BunnyCDN was slow in Germany and Italy and we wanted to serve these users via KeyCDN.
2) Please let us know what video type you used in which web browser. Do you mean the issue occurred when starting the video or during the video playback?
Thanks,
MartinHi Martin,
1) thank you! the thing with the country detection came in my mind right after I issued the request here 🤭 So great to hear!
2) It is a mp4 served over https byte-ranged requests with unreal media server. For testing I’ve stopped the server and the video stops too… but nothing further until I restart the server and the video continuous to play. I’ll send you a link to the served file by email.
Greetings, Denny
Hello Denny,
2) We are working on this. We have it running, but we need to finish the automated test routines and also work with the MP4 quality switching.
Thanks,
MartinHello Denny,
1) The GeoIP could work, but only if the video link is loaded using Ajax. That’s how we support the CDN URL tokens in FV Player Pro. But it appears to me it’s not the case with your website.
Or it could work if the user is logged in – which would work for a membership site. Are you running a membership website?
Otherwise it would only detect the geo location on uncached page loads. Since we do use WordPress cache on all websites (and WordPress is not getting any faster) we make sure everything works with cache, but handling geo IP could get tricky.
2) New FV Player Alternative Sources 7.4.39.727 has been released. Please also upgrade to FV Player Pro 7.4.39.727 and switch it to beta: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
Then it should be working fine.
Thanks,
Martin
