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Alec Kinnear

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Viewing 100 replies - 1 through 100 (of 852 total)
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  • 6 months ago in reply to: Player does not work with Automatic Video Post plugin
    Avatar photo
    Alec Kinnear

    Hi Norman,

    Thanks for your detailed notes.

    I’m afraid this is an Automatic Video Post issue (how they insert their videos). FV Player is compatible with the built-in WordPress video player.

    If you’d like us to work on this issue, it would be custom development.

    Thanks for being part of Foliovision!

    Making the web work for you, Alec

    7 months ago in reply to: Logo moves out of the image in fullscreen
    Avatar photo
    Alec Kinnear

    Hi Michael,

    That’s a great idea to improve publisher experience. Thanks for the offer to support the new feature. If you pick up a Pro Support Incident, we’ll implement your improvement right away.

    Making the web work for you, Alec

    7 months ago in reply to: FV-Player-Pro with FV Vimeo Security Plugin
    Avatar photo
    Alec Kinnear

    Hi Hoshang,

    Did you get our our newsletter about the improvements to the Vimeo security (it went out 30 August). If so, did it answer your questions?

    Making the web work for you, Alec

    • This reply was modified 7 months, 1 week ago by Alec Kinnear.
    7 months ago in reply to: HTML Video tag is added the HTML after the video is clicked, causing SEO problem
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    Alec Kinnear

    Hi Francesco,

    It looks like this is just SEMrush looking for unnecessary improvements. If you want to use the built-in html 5 player in the browser, you would not use a javascript player. Almost everyone does use a javascript player.

    Could you give us some examples of sites with external player (mediaelement.js, jwplayer, plyr.io, etc) who are passing this test?

    We are interested in following up this issue.

    Cordial regards, Alec

    8 months ago in reply to: I have over 1000 iframes embeded from bunnystream on my site, can I use fv play?
    Avatar photo
    Alec Kinnear

    Hi Mandy,

    How is your Bunny.net migration going?

    Making the web work for you, Alec

    8 months ago in reply to: I have over 1000 iframes embeded from bunnystream on my site, can I use fv play?
    Avatar photo
    Alec Kinnear

    Hi Mandy,

    The adult content is no issue. I checked your site right away but somehow didn’t answer before last weekend and only ran across your post again today.

    You mentioned DRM. I was able to download any video on your site using Downie, so it is not successfully protecting your videos.

    We could certainly help you transform all your iframes to FV Player instances. The investment to have us move all of your BunnyNet players into FV Player would be $200.

    But if you want your videos to enjoy more robust download protection, you should migrate them with Coconut.co to Digital Ocean Spaces, with encrypted HLS and signed URLs. In that case, you should start with your master quality videos (you don’t have many) and then move them over.

    The most efficient path forward would be to:

    1. leave the existing Bunny.net hosted videos in place, knowing that they can be downloaded. We can move them into FV Player to give you the display and markup features for which you are looking (as well as some ads features).
    2. start uploading new/high quality videos via FV Coconut.

    For your users, all the videos will look the same, just the videos encoded via FV Coconut as HLS encrypted with signed URLs will be very difficult to download (standard tools don’t work).

    Let me know if you have any questions.

    Making the web work for you, Alec

    8 months ago in reply to: HTML5 video error from external source
    Avatar photo
    Alec Kinnear

    Hi Chris,

    If you’re still having difficulty, we offer a service called Video Encoding Support. This service also includes a pro version of FV Coconut with more options. For the moment, we don’t sell the software separately as inevitably we’d be dragged into hours and hours of free support setting up publishers’ custom video encoding pipelines.

    With the service, though, you get CDN and Coconut.co management tools which would allow you to store your video masters almost anywhere and serve them from almost anywhere.

    If you would prefer to buy the software without support, let me know and we can talk about it. I’m just not sure how the software without hands-on support would do most publishers any good. Video encoding and video publishing workflows are complex, it’s just the nature of the beast.

    Making the web work for you, Alec

    PS. We offer the free plugin for publishers who are willing to give up some flexibility in exchange for a video publishing pipeline which is guaranteed to work and which we have documented very thoroughly.

    8 months ago in reply to: Responsive splash image
    Avatar photo
    Alec Kinnear

    Hi Francesco,

    FV Player 8 is stable, and has been in production use for more than a year on some high traffic site. We should have had it in widespread release much earlier.

    Your image size issue is a red herring. Most mobiles these days are retina (Apple) or HiDPI (Android). There is no point to having splash screens smaller than 768×432.

    Making the web work for you, Alec

    8 months ago in reply to: I have over 1000 iframes embeded from bunnystream on my site, can I use fv play?
    Avatar photo
    Alec Kinnear

    Hi Mandy,

    Thanks for writing. We don’t have this feature yet, but could add it.

    What advanced features do you currently have enabled in the Bunny.net player interface (chapters, moments, transcripts, etc)?

    Ideally I’d like to get a look at your site. We won’t make the URL public (your posts here are private until we publish them).

    Making the web work for you, Alec

    9 months ago in reply to: VTT Chapters Custom Button
    Avatar photo
    Alec Kinnear

    Hi Hamid,

    We’re still working on these issues. There’s another thread open where we talked about some custom development.

    Making the web work for you, Alec

    9 months ago in reply to: How to Limit Video Ad Playback To An Hour Instead of Once Per Day
    Avatar photo
    Alec Kinnear

    Hi Martin,

    Could you let Jovan and I know about progress with the video ad playback? Again this is an FV Player 8 feature.

    Thanks, Alec

    9 months ago in reply to: Skip doesn’t do anything
    Avatar photo
    Alec Kinnear

    Hi Taco,

    We are working on this issue. Our senior programmer Martin reports that current behaviour works this way:

    It’s a post-roll ad, so it has nowhere to skip. Clicking skip just stops the ad.

    What we plan to change is that if the visitor clicks skip on the post-roll ad it will do one of two things:

    1. if there’s a pop-up after the post-roll ad, the video will go directly to the pop-up
    2. if there’s nothing after the post-roll ad, skip will take the viewer back to the start of the video (with splashscreen and play button), or if in a playlist, to the start of the next video (in autoplay).

    If you have other suggestions, please let us know.

    We are building these improvements in FV Player 8 (which is in limited release) so Martin will be in touch with you about how to upgrade to FV Player 8 (the interface is much more modern, you’ll like it).

    Making the web work for you, Alec

    9 months ago in reply to: How to display popup after an ad
    Avatar photo
    Alec Kinnear

    Hi Taco,

    We will improve the pop-ups so that if someone is watching the post-roll ad and skips the ad, s/he will get the pop-up.

    It would be great to be able to enter more than one ad in the postroll attribute like so postroll=”3,6″ where it would first play 3 and then 6. Then I could make the first a variable and the second one hardcoded.

    This is an interesting idea but we are slowly getting into VAST/VPAID adserver territory. FV Player Pro built-in ad system was conceived to be a lightweight, easy-to-understand and easy-to-use way for publishers to show ads for their own or partner’s products and services.

    If we make the built-in ad serve capabilities too complex, they become overwhelming and effectively useless.

    That said, we could do some custom development here for you to add functionality which make your workflow easier.

    We plan to improve pop-up behaviour generally (and specifically when following a video ad). Is that enough for you or would you like to add some custom behaviour?

    Making the web work for you, Alec

    9 months ago in reply to: iOS 17.6 FLAC issues
    Avatar photo
    Alec Kinnear

    Hi alecos,

    Our tests indicate that flac plays in release 17.6. What gave you the notion that flac does not play in release 17.6?

    Making the web work for you, Alec

    9 months ago in reply to: iOS 17.6 FLAC issues
    Avatar photo
    Alec Kinnear

    Hi alecos,

    Please let us know the results when you’ve had a chance to test final version against your site.

    Thanks.

    Making the web work for you, Alec

    9 months ago in reply to: How to display popup after an ad
    Avatar photo
    Alec Kinnear

    Hi Taco,

    Please let me know if this workaround is working for you. If not, we’ll figure something else out. Your use case should work and if it doesn’t know, we’ll make sure it does.

    Making the web work for you, Alec

    9 months ago in reply to: How to display popup after an ad
    Avatar photo
    Alec Kinnear

    Hi Taco,

    Could you try to create a playlist in this case. You should be able to add the action to the last video.

    Thanks, Alec

    • This reply was modified 9 months, 1 week ago by Alec Kinnear.
    9 months ago in reply to: Skip doesn’t do anything
    Avatar photo
    Alec Kinnear

    Hi Taco,

    Thanks for reporting this issue.

    We’ll investigate and fix ASAP.

    Making the web work for you, Alec

    9 months ago in reply to: How to display popup after an ad
    Avatar photo
    Alec Kinnear

    I see you have quite a few licenses with us Taco so we’ll take a second look.

    Thanks, Alec

    9 months ago in reply to: How to display popup after an ad
    Avatar photo
    Alec Kinnear

    Hi Taco,

    Right now you can only choose to show an ad or show a pop-up. It seems to me if you wish to show a pop-up, you should do so without showing ads, when the video is still relevant.

    We might improve the actions at some point in a way which would allow both, but we have no immediate plans to make such changes.

    Let us know if you’d like some custom development to make this work.

    Making the web work for you, Alec

    9 months ago in reply to: Player not pulling smaller sized splash images for mobile.
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    Alec Kinnear

    No, but you should be able to get access to FV Player 8. Martin, please give DCD access.

    Thanks, Alec

    9 months ago in reply to: HTML Popup
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    Alec Kinnear

    Hi Taco,

    The option for an html end screen for the video exists already. We could probably allow a pop-up as well.

    Making the web work for you, Alec

    9 months ago in reply to: How to Limit Video Ad Playback To An Hour Instead of Once Per Day
    Avatar photo
    Alec Kinnear

    Hi Jovan,

    Thanks for writing.

    We could change the “Limit Ad Playback” to 3, 6, 12, 24, 48 hours instead of every 24 hours. Would that suit you?

    Making the web work for you, Alec

    10 months ago in reply to: Media Selector Broken
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    Alec Kinnear

    Hi Russ,

    In this case it’s unlikely to be a bug in our software. It’s a conflict in what is an overloaded environment including lots and lots of plugins as well as a page builder (Beaver Builder).

    Most WordPress software development teams would give bad answers or no answers (we own a lot of WordPress third-party plugins ourselves). We pride ourselves on providing affordable expert hands-on help with development issues.

    No worries. Have a good summer.

    Making the web work for you, Alec

    10 months ago in reply to: Media Selector Broken
    Avatar photo
    Alec Kinnear

    Hi Russ,

    To allow us to help troubleshoot your site hands-on, please pick up a pro support incident: https://foliovision.com/pro-support

    Making the web work for you, Alec

    10 months ago in reply to: iOS 17.6 FLAC issues
    Avatar photo
    Alec Kinnear

    Hi Alec,

    We won’t be able to test the betas. We are happy to test the final release. So great using Apple’s iOS and macOS the last seven years. Every year many new bugs and very few fixes. Trillions of dollars of shareholder value instead of software quality control.

    I’m a long time Apple user which is how I know. I’ve started a move to Fedora 40 and LineageOS this summer.

    Making the web work for you, Alec

    11 months ago in reply to: iOS 17.6 FLAC issues
    Avatar photo
    Alec Kinnear

    Hi alecos.

    Probably not. We’re oping that release 17.6 will include support for flac playback. If not, we’ll consider adding the flac libraries inside FV Player.

    Making the web work for you, Alec

    11 months ago in reply to: iOS 17.6 FLAC issues
    Avatar photo
    Alec Kinnear

    Hi alecos.

    Probably not. We’re oping that release 17.6 will include support for flac playback. If not, we’ll consider adding the flac libraries inside FV Player.

    Making the web work for you, Alec

    11 months ago in reply to: FV-Player-Pro with FV Vimeo Security Plugin
    Avatar photo
    Alec Kinnear

    Hi Hoshang,

    Thanks for your question.

    The updated FV Vimeo Security does work (we rebuilt it in April to work with the new Vimeo). We’ll write you the details of how it works tomorrow.

    Making the web work for you, Alec

    11 months ago in reply to: FV Flowplayer Playlist search
    Avatar photo
    Alec Kinnear

    Hi DC,

    Love your acting showreel page. That search works great!

    We’re thinking hard about adding playlist search. If we did, it would just be an extra shortcode to put wherever you want on the page [fvplaylistsearch].

    Making the web work for you, Alec

    11 months ago in reply to: unique url for each video on a playlist
    Avatar photo
    Alec Kinnear

    Hi Miriam,

    Direct linking is possible now to the video within the playlist using a hash tag. It will open the same page but with the fourth, fifth, nineteenth video selected.

    Playlists do not have separate pages for each video (this is what YouTube does, but it’s a dedicated video service and not a video player).

    Making the web work for you, Alec

    11 months ago in reply to: unique url for each video on a playlist
    Avatar photo
    Alec Kinnear

    Direct linking interests us, and it is more or less possible.

    Comments to playlists is unlikely. FV Player operates on a video embedded in a post system. I.e. the corresponding WordPress post (which can be a custom post type) does the heavy lifting in terms of permissions, access, page design, comments.

    We have no plans to change that, as posts do a great job and it’s easy to create a custom post type just for video posts where every video corresponds to a post.

    12 months ago in reply to: Rental period expiration time countdown
    Avatar photo
    Alec Kinnear

    Hi Ulf,

    I prefer to show the time left to watch as a static number. We are not trying to panic people into buying something. We could add a rollover suggestion “Refresh page to see exact time left now”. Clicking that suggestion would refresh the page with a current number.

    My suggestion in terms of timing out videos is to always give an extra 12 hours or so than what is documented to avoid customer service issues like “I thought I still had two hours to watch the video”.

    Thanks, Alec

    12 months ago in reply to: How to add link to every tab of playlist
    Avatar photo
    Alec Kinnear

    Hi rabvac,

    Right now FV Player videos are post-independent and don’t have permalinks. This offers publishers a lot of flexibility in including multiple videos or even multiple playlists in a single post.

    The best way to build permalinks to specific videos would be to rebuild your theme making each video its own page. If each video was to be on its own page, then building playlists with permalinks would be possible.

    Thanks for your question.

    Alec

    12 months ago in reply to: Serving Private Videos via Cloudfront
    Avatar photo
    Alec Kinnear

    Speaking of setting up video hosting, Russ, I recommend our FV Coconut workflow with Digital Ocean Spaces. It’s just as secure, far easier to set up and far cheaper (about 5x cheaper) than Cloudfront.

    12 months ago in reply to: Serving Private Videos via Cloudfront
    Avatar photo
    Alec Kinnear

    HI Russ,

    Thanks for letting us know about the issue with IAM users. We’ll be sure to update the documentation to provide some more information on how to set it up Cloudfront with an IAM user.

    AWS support is astonishingly difficult to work with and their documentation is nearly non-existent (slowly improving, thank heavens). We are easy to work with and our documentation is fairly good. But there’s always room to do better and we will.

    Making the web work for you, Alec

    12 months ago in reply to: Rtmp->OBS-> to fv player – HLS error
    Avatar photo
    Alec Kinnear

    Hi Adam,

    Thanks for your additional posts. Now that we understand better the structure of what you are trying to set up, I’m afraid we would not be a suitable technical partner for your project.

    Still you should be able to DIY following those Digital Ocean guides I shared higher on this thread.

    Making the web work for you, Alec

    12 months ago in reply to: Rtmp->OBS-> to fv player – HLS error
    Avatar photo
    Alec Kinnear

    Hi Adam,

    We think the issue may be a missing SSL certificate.

    If you’d like us to set up the nginx streaming server with OBS and hook it up through FV Player, we’d be happy to do it for you as a Video Encoding Support.

    Otherwise, we’re also happy to answer your specific questions. You should go through the Digital Ocean RTMP setup guide and make sure you’ve done all the steps. This guide is missing the SSL part (which is important to make sure. Here’s some tips on setting up the SSL.

    Making the web work for you, Alec

    1 year ago in reply to: Video Previews
    Avatar photo
    Alec Kinnear

    Hi Seeplanet,

    We’ll finish the video thumbnails payment system next week and launch with you.

    Thanks for asking.

    Making the web work for you, Alec

    1 year ago in reply to: Video Previews
    Avatar photo
    Alec Kinnear

    Hi Seeplanet,

    We’ll finish the video thumbnails payment system next week and launch with you.

    Thanks for asking.

    Making the web work for you, Alec

    1 year ago in reply to: Installing a FV Player on Server without Wordpress
    Avatar photo
    Alec Kinnear

    Hi Dax,

    You can easily embed FV Player videos in other websites, with FV Player iframe embed. iframe embed is enabled and disabled here: Settings > FV Player > Setup tab > Sitewide FV Player Defaults.

    We are considering adding a security feature which would allow the publisher to specify the domains on which FV Player iframes would be allowed to play. This would probably suit your use case.

    For very serious security you’d have to introduce URL signatures on the iframe, which would be a custom setup requiring custom configuration on both the publishing WordPress website and the playback website. It’s possible but would be custom development.

    Thanks, Alec

    1 year ago in reply to: Find all videos with playback issues?
    Avatar photo
    Alec Kinnear

    Hi James,

    We do log failed plays. We can certainly make a list of videos with failed plays and how many failed plays took place. This would help a publisher see at once what videos are failing.

    We’ll work on this next week.

    Thanks, Alec

    1 year ago in reply to: Vimeo API Error after Vimeo Issue
    Avatar photo
    Alec Kinnear

    Vimeo plan naming may partially be market-dependent. The names also change quite often. Here’s a different chart in Vimeo documentation closer to your chart above. Standard is probably the equivalent to Pro, based on pricing and position.

    1 year ago in reply to: Vimeo API Error after Vimeo Issue
    Avatar photo
    Alec Kinnear

    Hi Ran,

    Yes, to get playback working again, you have to upgrade your Vimeo account from Plus to Pro.

    The publishers who should migrate away from Vimeo urgently are those who have videos for which it is very important to block any downloads. If you don’t care much about whether users can download videos, then carry on with Vimeo. This is probably most publishers.

    If piracy is a big issue for your website, you really need to migrate away from Vimeo right now. I can see your issue with over a 1000 videos and our migration pricing. If protecting your videos from privacy is important to your site, we could offer you a better package as that’s a lot of volume (the cost to us is setting up a job and then handling more videos, but at some point the scale is enough to allow us to charge less for extra videos).

    1 year ago in reply to: Vimeo API Error after Vimeo Issue
    Avatar photo
    Alec Kinnear

    For anyone interested in immediate migration from Vimeo to secure Digital Ocean Spaces video hosting, we are able to do a semi-automated urgent migration for $1000 for up to 80 videos. Each additional 50 videos would be $250.

    We’d like to build a self-service tool for these migrations but an end user facing tool would take at least a couple of weeks to prepare. To keep content properly protected, these migrations away from Vimeo need to be done right now.

    • This reply was modified 1 year, 1 month ago by Alec Kinnear.
    • This reply was modified 1 year, 1 month ago by Alec Kinnear.
    1 year ago in reply to: Vimeo API Error after Vimeo Issue
    Avatar photo
    Alec Kinnear

    Vimeo Changes

    Hi Ran,

    We’ve dug deep into the issue. The changes are not on your end or our end. Vimeo has put some very harsh rate-limiting in front of their servers. This means that our previous method of playback parsing in FV Player no longer works.

    Vimeo does have a traditional API, with API key. Using that API key it’s very important to make the right choices when setting up the key (you have this set up properly). For everyone else, this is what those selections should look like.

    Vimeo API settings

    In your case, what is blocking playback is the level of Vimeo account.

    Free accounts have no access to Vimeo API. Fine. Unfortunately, Vimeo is blocking API access for Vimeo Plus accounts as well. To be able to use the Vimeo playback API a publisher must have a Vimeo Pro account. Here’s a graphic comparing the relevant sections.

    vimeo plan comparison

    The Pro plan is still a good deal for any publisher with even a modest amount of video content. $18/€18/CAD$24 per month for video hosting is as inexpensive as it gets.

    The bigger issue is that with our previous method, security was much higher with FV Player. With these Vimeo changes, any publisher who wants high protection of their videos, Vimeo is no longer a safe option. Vimeo videos are easily downloadable with publicly available browser extensions.

    If your videos are high value content that you want to protect, you should migrate them immediately to our Digital Oceans hosting setup with FV Coconut upload. This set up is freestanding and could easily be migrated to other hosting (although Digital Ocean is the best, including file hosting, CDN and signed URLs all in one place). It does require Coconut.co for encoding and upload but once the files are online there is no dependency on Coconut.co.

    Let us know if you have any questions, Ran.

    Thanks for being part of Foliovision!

    Alec

    • This reply was modified 1 year, 1 month ago by Alec Kinnear. Reason: allow larger view of image
    1 year ago in reply to: osd title in player
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    Alec Kinnear

    Hi Ryan,

    Somehow your question went unanswered. I’m sorry.

    The title normally shows up in the page for our users. Adding the title on the video would create more visual clutter. We’re working hard on reducing visual clutter now so it’s not something we are in a hurry to add.

    We could certainly add a hidden title which you could make visible in CSS.

    1 year ago in reply to: more CSV download options for statistics
    Avatar photo
    Alec Kinnear

    Thanks for the ideas, Christian.

    This is a bit too granular for us for now.

    My recommendation would be to access the data directly from the MySQL database.

    Perhaps Martin could provide you with a sample query.

    Thanks for using FV Player!

    • This reply was modified 1 year, 2 months ago by Alec Kinnear.
    1 year ago in reply to: Google Pagespeed – Largest Contentful Paint Elements
    Avatar photo
    Alec Kinnear

    Hi Jovan,

    FV Player is available on GitHub. The pro version is not public on GitHub. We’ve stayed clear of a full ads management system as most people who want to go that far get their ads from a VAST/VPAID system which does the ad selection itself.

    Let us know if you have more details about how this could work and how it would benefit you. Where are you getting your video ads from?

    1 year ago in reply to: Video and Captioned Translations on AWS
    Avatar photo
    Alec Kinnear

    Hi John,

    Thanks for sharing your process. I’m glad our documentation helped. Hopefully someone else who wishes to automate translation will be benefit from your post.

    Let us know if you come up with any improvements to the process. AWS does have a good use case after all.

    Thanks, Alec

    1 year ago in reply to: How to Auto play subtitles on just one video. All other subtitles default to off
    Avatar photo
    Alec Kinnear

    Hi Michael,

    There is no short code to enable subtitles for a single video but we are open to adding one. Please pick up a Pro Support Incident and we will be happy to do so.

    Thanks, Alec

    1 year ago in reply to: Adding custom language code in subtitles
    Avatar photo
    Alec Kinnear

    Hi Radu,

    You should be able to upload your own subtitles to your Vimeo video. This is FV Player Pro only.

    I’m not sure if you are a Pro user or not.

    Thanks, Alec

    2 years ago in reply to: play video on background on mobile
    Avatar photo
    Alec Kinnear

    Hi Meir,

    First, we would like to improve background playback.

    My experience is that background playback is all over the place on iPhone. Please send us a sample website where background playback works the way you like. You’ll probably find that none of them work the way you like.

    What does work for me is either the YouTube app or Outplayer (with downloaded videos) or other apps. Background playback from the browser is very dicey in my experience.

    But please take a look around and send us a website (not an app) where background playback works the way you would like on both iOS and Windows.

    Thanks, Alec

    2 years ago in reply to: Multiple Audio tracks with HLS – pre define audio track via shortcode
    Avatar photo
    Alec Kinnear

    Hi Michael,

    That’s brilliant. Exactly the right way to save storage costs and keep archives simple.

    Thanks for sharing! We’ll work on implementing something similar with Coconut.co (encoding costs are lower).

    Making the web work for you, Alec

    2 years ago in reply to: Multiple Audio tracks with HLS – pre define audio track via shortcode
    Avatar photo
    Alec Kinnear

    Hi Michael,

    Multiple versions of a site with multiple preferred (or even exclusive) audio tracks is probably the less frequent solution to this issue (multiple language tracks). Most sites will have different language versions within the same site with multiple audio tracks on each video.

    How does your site handling the multilingual technology?

    Thanks, Alec

    • This reply was modified 1 year, 9 months ago by Alec Kinnear.
    2 years ago in reply to: Add an indication of parental video rating (video content rating)?
    Avatar photo
    Alec Kinnear

    Hi Samuel,

    Thanks for alerting us to the current (Portugal) and upcoming (EU) parental rating issues. The big problem is that these ratings are different in every country. We’ll have to put a framework together which will allow different countries to add different rating systems.

    Where it gets complicated is if you have a Portugese site and you are delivering video to a German visitor/member. Which ratings do you show?

    This is not going to be easy but we will put something together.

    Making the web work for you, Alec

    2 years ago in reply to: Remove or replace videos from the coconut upload window
    Avatar photo
    Alec Kinnear

    Hi Tonia,

    The Digital Ocean storage is so cheap that we do not recommend that publishers remove their original in case they have to re-encode. Removing the old files on DO in advance sounds like a plan if you’d like to use the same file names.

    You could also experiment with overwriting the files.

    Let us know how it goes, please.

    Thanks, Alec

    2 years ago in reply to: FV Player Vimeo security add-on doesn’t working
    Avatar photo
    Alec Kinnear

    Hi Magdalena,

    Were you ever able to make FV Coconut work? I’m sorry Vimeo removed the possibility of securing video hosted by Vimeo.

    2 years ago in reply to: Make my video most secure
    Avatar photo
    Alec Kinnear

    2K is effectively 1080p. I recommend you experiment a bit with Coconut yourself.

    2 years ago in reply to: Expand and show AB Loop option by default
    Avatar photo
    Alec Kinnear

    Hi Dilan,

    The solution is javascript not CSS in this case. This code should sort you out.

    flowplayer( function( api, root ) {
      api.on( 'ready', function() {
        api.trigger( 'ab-loop' );
      } );
    } );

    Let us know if that works for you.

    Thanks for being part of Foliovision!

    Making the web work for you, Alec

    2 years ago in reply to: Expand and show AB Loop option by default
    Avatar photo
    Alec Kinnear

    Hi Dilan,

    Thanks for your message. Are you sure this is a good idea? Players look better by default with less chrome visible. Making AB visible is just a click away.

    Cordial regards, Alec

    2 years ago in reply to: Does any way to upload videos massively at FVPlayer?
    Avatar photo
    Alec Kinnear

    Hi Beltran,

    I suggest you look closely at our FV Coconut workflow.

    Let me know if you have any more specific question.

    Thanks, Alec

    2 years ago in reply to: Vimeo Live – PPV
    Avatar photo
    Alec Kinnear

    Hi James,

    The PPV has been designed to work with VOD and not live video. We’ll take a look at making it work with live video.

    Thanks, Alec

    2 years ago in reply to: subtitles custom font size – user setting
    Avatar photo
    Alec Kinnear

    There’s enough subtitle options Martin, we are not adding more.

    2 years ago in reply to: Moved to a new domain. HLS videos still pointing to the old one.
    Avatar photo
    Alec Kinnear

    Yes, this is definitely planned Dmitrii. The only issue is that for each domain which can play these files a publisher will require a license.

    2 years ago in reply to: FV Player Vimeo security add-on doesn’t working
    Avatar photo
    Alec Kinnear

    Hi Magdalena,

    I’ve reviewed your website personally. Very inspiring. My suggestion would be to use the FV Coconut workflow to Bunny.net with HLS encrypted encoding and signed URLs. This should be sufficient security. You have so much to do with managing your psychology business, seeing your clients, maintaining your website and marketing online.

    DRM is an imperfect science. It should not be given a front-row site in most businesses (there are exceptions and we have such clients).

    Let me know how we can help.

    Making the web work for you, Alec

    2 years ago in reply to: FV Player Vimeo security add-on doesn’t working
    Avatar photo
    Alec Kinnear

    Hi Magdalena,

    Thanks for sharing your frustrating issue with us. I’m sorry for the slow answer. We’ve been doing a lot of testing internally before answering.

    What’s happened is that about nine months ago Vimeo started to change the way they stored members’ videos. Videos uploaded in July 2022 or before are protected. More recent videos are not. Technically speaking, the video used to be stored as mpeg-dash or HLS. Now they are stored as MP4.

    At the time we thought the issue with video storage was a temporary one. There have been a lot of glitches at Vimeo and usually they are corrected.

    After thorough testing now, it appears Vimeo no longer is making it possible to conclusively protect videos stored on their server, even using our advanced techniques. Out of the six download tools we tested, both standalone and browser extension, only one was successful in allowing us to copy a protected Vimeo video and even then the video and audio have to be downloaded separately and put back together in a video editor or with an ffmpeg custom script.

    Still not fully secure is not secure. We will be happy to refund you your Vimeo Security purchase and FV Player Pro if you choose. We’ve removed FV Vimeo Security from our web store and will no longer sell licenses or renewals unless Vimeo changes (again) their methods for storing video to allow security.

    We do have a suggestion for an inexpensive and powerful secure video setup. It’s not quite as easy as Vimeo (which is why we created FV Vimeo Security and recommended Vimeo as a primary host for about sevben years). What we’d recommend instead is to use FV Player Coconut with Bunny.net, using both HLS encrypted and signed URLs.

    Here’s an example video: https://foliovision.com/player/demos/encrypted-hls-stream

    We’ve tested this level of protection against four desktop download tools, including two version of YTDL, and six different browser extensions in two browsers. None of the automated off-the-shelf solutions successfully download this FV Player Pro protected video.

    That said, a professional programmer who is able to handroll his or her own download solution would be able to create a custom download script to defeat this level of protection.

    We do offer a higher level of protection, which is effectively equivalent to WideVine at $2000/year. FV Video Vault DRM will prevent piracy even by dedicated programmers targetting a publisher’s specific site. Outside of the money, FV Video Vault DRM requires publishers to restrict which browsers can access a site (Safari in particular is an issue). Even if a paid user screen captures a video, it’s very easy for a publisher to identify that member and ban them. FV Video Vault DRM is for publishers who take video security very seriously.

    Let me know if you have any additional questions. I would like to thank you again for reporting the issue with FV Vimeo Security, Magdalena.

    Making the web work for you, Alec

    2 years ago in reply to: Cloudflare Streaming signed URLS
    Avatar photo
    Alec Kinnear

    Hi James,

    Thanks for sharing your poor Vimeo experience. If you are running five streams at the same time, yes you probably have to be on a metered account. We know of worse cases where simply VOD accounts using a reasonable amount of bandwidth were cancelled, against Vimeo’s terms of service.

    If you would like to code an enhancement for Cloudflare yourself, please go ahead. If you share the code with us, we’d be happy to put it into FV Player Live Streaming.

    Thanks, Alec

    2 years ago in reply to: Cloudflare Streaming signed URLS
    Avatar photo
    Alec Kinnear

    Hi James,

    Thanks for your answer. I’m no fan of AWS either. Vimeo is not unreliable, but are largely pay for bandwidth now too (the unlimited offer does not exist).

    Cloudflare has a big game and that’s to privatise the internet AND to be able to spy on all our secrets. We are fundamentally opposed to Cloudflare’s goals but the Livestreaming looks to be a well-priced in comparison to other solutions.

    We’d be willing to prioritise adding Cloudflare Stream support and set it personally up on your site for $200. Would this help?

    2 years ago in reply to: How to encryptet my videos that hosted in bunny cnd and setup dynamic watermark
    Avatar photo
    Alec Kinnear

    Hi Mustafa,

    I understand you need to digest quite a bit of background material on video hosting and on video protection. This is why we’ve published a large detailed section on video security.

    Please review that carefully and if you have any follow-up questions we’d be happy to answer them.

    If you’d like us to set secure video up for you, we offer two services. The first is a video security consultation where we will personally guide you through the secure video alternatives, help you figure out what level of security you need and the most affordable path to get there. The other is our Add Secure Video to Your Membership Site, where we will set up secure video hosting for you ourselves.

    We look forward to hearing from you.

    • This reply was modified 2 years, 3 months ago by Alec Kinnear.
    • This reply was modified 2 years, 3 months ago by Alec Kinnear.
    2 years ago in reply to: Can you disable forward and Video Pause on Window Unfocused?
    Avatar photo
    Alec Kinnear

    Hi Boo Kim,

    Thanks for the suggestions. We will add a Video Controls Display enhancement in the near future. For the Video Pause on Window Unfocused, we already have a similar feature called Prompt to Continue Watching. I’ve just written an article on why Prompt to Continue Watching is better for a learning site than pause on Window Unfocused and how to use it for LMS.

    Let me know if you have any further questions or suggestions.

    2 years ago in reply to: Support Peertube instances
    Avatar photo
    Alec Kinnear

    Steve, we’d definitely pick up the metadata and captions where possible. Via API would make it much easier. Selecting via a selection screen should work but it will generally be easier to add videos via URL from the target site, but then pick up the metadata, captions, etc. via API.

    I.e. our Vimeo implementation allows picking the videos from our backend but usually I just past the Vimeo URL into the editor.

    2 years ago in reply to: Support Peertube instances
    Avatar photo
    Alec Kinnear

    I appreciate it Steve. We’d loved to get these issues solved for you and by extension other Peertube users. When you’re ready, let’s get this done.

    2 years ago in reply to: links inside video
    Avatar photo
    Alec Kinnear

    Hi Franz,

    Design matters. While I agree with you that familiarity is not important, YouTube is not a paradigm of design. I tried to read through that “influencer marketing” explanation but it’s not really focused on how these screens should look.

    Martin, I’d say we should just implement the Wistia interface for these sorts of screens (but I said that a long time ago too).

    2 years ago in reply to: Support Peertube instances
    Avatar photo
    Alec Kinnear

    Hi Steve,

    Thanks for the push in the right direction.

    We’re keen to support Peertube. If you can find us five unfederated Peertube customers who have bought FV Player Pro and VAST, we are happy to add support for unfederated instances.

    Heck – if you are willing to invest in $400 yourself in this improvement, we’ll make sure it works on your domain, include a single VAST license and credit you in the development log for the feature.

    Thanks for being part of Foliovision!

    2 years ago in reply to: links inside video
    Avatar photo
    Alec Kinnear

    Yes, links on top of the video are coming. Thanks for the reminder. Do you have some examples of the interface you like?

    2 years ago in reply to: Add video service of vk.com
    Avatar photo
    Alec Kinnear

    Hi HungTQ,

    We’ve worked hard on VK.com but VK.com have improved their video protection. It’s still possible to download VK.com videos (emulating an iPhone for instance) but you would have to download the videos and then host them on your own server.

    If we try to playback the videos in the user’s browser, it just won’t work.

    Thanks, Alec

    3 years ago in reply to: How put different skip time for each Video Ads
    Avatar photo
    Alec Kinnear

    Hi Luis,

    We have an about to be publicly released ads enhancement plugin for FV Player called Indie Video Ads which allows you to create ad groups by category and set weights (how often the ad is shown) among the ads in each group.

    We would be happy to add your feature request to include custom skip times to Indie Video Ads.

    Our Indie Video Ads plugin is priced at $200, with renewal at $100/year. I’d be happy to give you two years for the price of one for your feedback on improvements to Indie Video Ads.

    Thanks, Alec

    3 years ago in reply to: links inside video
    Avatar photo
    Alec Kinnear

    Hi Edward,

    Just browsing through some old forum requests: back button is a bit unreliable for restarting play where the visitor was and risks reloading a lot of cached video data. Better is to have these links open up in new tabs or new windows I think.

    3 years ago in reply to: Add download button to the player
    Avatar photo
    Alec Kinnear

    Hi 24filmo,

    Protecting downloads is not related to whether the download button is in the menu bar or below the player.

    There’s no way to protect download links to MediaFire or OneDrive (sure about MediaFire, not 100% sure about OneDrive). The way to protect download links is to require signed URLs which only grant access for a short time and from your server.

    Thanks, Alec

    3 years ago in reply to: playlist slider scrolling
    Avatar photo
    Alec Kinnear

    Hi Meir,

    This is a great request. We’d really like to update and improve our playlist styles. Could you send us some examples of sliding playlist or playlist design in general which you like?

    We’ve looked and most of what I’ve found is quite mediocre and not a real improvement over what we’ve already built.

    Thanks, Alec

    • This reply was modified 2 years, 8 months ago by Alec Kinnear.
    3 years ago in reply to: Pitch shifter ?
    Avatar photo
    Alec Kinnear

    Hi Marcel,

    Thanks for the images.

    We’ve looked into creating a shift pitcher and done quite a bit of technical research. Basically to make it work, we’d have to disable almost all download protection. And then it’s ultra complicated.

    My suggestion for musicians who wish to adjust pitch would be to do it not in the player but in a DAC or equalizer between the player and the amplification system.

    Have you seen a pitch shifter in the wild actually being used as part of a pro video site (not just a proof of concept but in actual use), Marcel?

    Thanks, Alec

    3 years ago in reply to: Pitch shifter ?
    Avatar photo
    Alec Kinnear

    Hi Marcel,

    The additional details are very helpful.

    Could you put together a mockup of how you would like to look and/or show me an example of a player which has this functionality done right?

    Thanks, Alec

    3 years ago in reply to: transcript formating
    Avatar photo
    Alec Kinnear

    Hi Edward,

    Thanks for highlighting this subtle issue. My inclination would be to ignore the silences completely. After a long pause like that, a new subtitle would show. If titles overlap in terms of time, again my inclination would be to auto-repair them as overlap of VTT is not really supported.

    I’m a big subtitle user (as I watch videos in many foreign languages and even prefer subtitles on my English language videos). I have not seen this kind of overlap practiced in any of the videos I’ve watched with subtitles across dozens of services.

    What I prefer in the case of very long subtitles is to put them all up on screen at the same time and leave them up for the entire duration of the performance, giving the viewer the opportunity to read and understand the complex subtitle and still to return to the image and back.

    Let me know your thoughts.

    Thanks, Alec

    3 years ago in reply to: Player Tooltips
    Avatar photo
    Alec Kinnear

    Hi Markus,

    Thanks for your feature request. Good idea.

    Martin, don’t worry about mobile, there is no hover. I’m not sure the tooltips are absolutely necessary if we make sure to use similar icons for YouTube for the functionality. The YouTube tooltips are no beauty queens but what I do like about them is they show the keyboard shortcut for that buttons functionality.

    Thanks, Alec

    youtube-tooltips-with-shortcuts
    YouTube-tooltips-with-shortcuts
    3 years ago in reply to: Download video in several resolutions
    Avatar photo
    Alec Kinnear

    Hi Nick,

    This request got lost, I’m sorry. On reflection, I don’t think multiple qualities of download is particularly useful on the player interface. It would add a lot of clutter and mines for most video publishers to step on by making the posting interface more complex and confusing.

    On the other hand, it should be possible to set up below the player as a series of links. If downloading is available, that means having clean mp4 files available, aside from the usual HLS versions.

    I’m still wondering about how to implement the multiple download versions on the admin side to prevent the lists of five different qualities of mp4 videos which people had to fight before HLS streams to post a single video. What makes it worse is that you would probably lpreferike to make multiple flavours of download video specific and not site wide, hence the interface would have to be there for every video.

    Martin, we might be able to do something by putting the downloads in a different tab and with a folding arrow for the alternative formats.

    Thanks for the request Nick,

    Alec

    3 years ago in reply to: Pitch shifter ?
    Avatar photo
    Alec Kinnear

    Hi Cédric and Marcel,

    Thanks for your suggestion. For the moment this feature request is beyond the scope of FV Player. The biggest issue is where to put the interface.

    By trying to serve every need, we would serve no needs.

    If you can show us some use case examples along with good interface for the request, I have an open mind.

    Thanks, Alec

    • This reply was modified 2 years, 9 months ago by Alec Kinnear.
    3 years ago in reply to: Add download button to the player
    Avatar photo
    Alec Kinnear

    Hi Harold and Charles,

    We much prefer the download button below the videos. Putting it into the controlbar is not part of the immediate roadmap. If there’s a lot of demand for it, we may consider it adding such a button to future versions.

    Thanks, Alec

    3 years ago in reply to: Video support on vk.com
    Avatar photo
    Alec Kinnear

    Hi Hung,

    We could support public videos on VK.com without too much trouble. To support private videos, we’d have to build something out using the PHP SDK and we don’t have anything planned.

    If you’d like us to support public videos on VK.com right now, please grab a pro support incident and we’ll prioritise it for next week. For private videos via SDK, it would be custom development with an investment of about $800.

    • This reply was modified 3 years, 2 months ago by Alec Kinnear.
    3 years ago in reply to: The save function does not work when using WiseChat
    Avatar photo
    Alec Kinnear

    Hi Eventeshu,

    Thanks for letting us know about these issues but really they are for WiseChat to fix. If WiseChat can point to specific issues with how we are handling shortcodes, we’d be happy to investigate making compatibility changes on our end.

    Thanks!

    Alec

    PS. We are cutting back on the number of services and plugins we use on our own website as more and more of them seem to draw unreasonable attention to themselves, where the developers feel the world revolves around them. In our own coding, we strive to follow WordPress and cross-plugin compatibility guidelines very closely.

    3 years ago in reply to: FLV pro and VAST
    Avatar photo
    Alec Kinnear

    Hi Glenn,

    I hope your site is coming along well.

    We are building a simple checkbox: “Do not show ads to logged in users.” into FV VAST next week.

    If you wish to restrict ads to some membership roles and not to others, that would be custom development, which we could do.

    Thanks, Alec

    4 years ago in reply to: Vimeo and Airplay
    Avatar photo
    Alec Kinnear

    Hi John,

    I agree. We’ll work on a configuration which is marginally less secure but on which AirPlay works reliably. Of course if it’s possible to maintain full security and have AirPlay work properly we’ll do that too. We have an Apple TV HD in the office for testing so there’s no reason we can’t have AirPlay working properly.

    Thanks for the suggestion!

    4 years ago in reply to: Vimeo and Airplay
    Avatar photo
    Alec Kinnear

    Answer from John

    Hi Alec,

    I think that would be fine. The Airplay from a Mac would be a great feature to have work with all of the new Macs that are coming out. I think more and more people are going to use this feature and there may be more Mac users in the future. I’ve started using them as well and they’re great.

    John

    • This reply was modified 3 years, 6 months ago by Alec Kinnear.
    4 years ago in reply to: Vimeo and Airplay
    Avatar photo
    Alec Kinnear

    Would you be willing to give up some security for AirPlay playback? We’re an Apple enabled household these days and like when our content providers allow us to AirPlay.

    4 years ago in reply to: Remove “Copy link” and YouTube logo
    Avatar photo
    Alec Kinnear

    Hi Uwe,

    I’d recommend you use other hosting for videos where you don’t want to show the YouTube logo. It’s possible to remove YouTube logo but it’s account wide.

    Setting it up with multiple options or options per video would be confusing and dangerous (some people would lose their YouTube accounts by accident sooner or later). If you’d like us to set this up as a feature for your site, we could do so as custom development at $500. Even then I recommend you find other non-branded hosting for these videos. Vimeo Pro is $200/year for more or less unlimited hosting.

    Cordial regards, Alec

    4 years ago in reply to: Bitchute, OK.ru and Odysee
    Avatar photo
    Alec Kinnear

    Hi rhys.

    Let’s see if we can add enough support to the various YouTube alternatives first to make promotion of FV Player worth your while. I’m not happy that we don’t have wider support for more sites. I despise the YouTube, Facebook, Twitter monopoly on social media and more so now that they’ve truly shown their colours, openly censoring several heads of state.

    It’s up to software like FV Player to make it easier for publishers to publish independently and freely.

    4 years ago in reply to: Bitchute, OK.ru and Odysee
    Avatar photo
    Alec Kinnear

    Hi Reginald,

    Thanks for letting us know about the Bitchute playback issue. The big problem is there is still no API for reliably playing back Bitchute. Since we are grabbing the video via parsers, any changes to their source code can break playback.

    Apparently there are other issues with Bitchute not looking after their users or content providers.

    Regardless, we’ll get Bitchute playback up and running again soon.

    4 years ago in reply to: Text Description in Vertical Season
    Avatar photo
    Alec Kinnear

    Hi William,

    The issue we’d be facing here is whether to pull the data once and store it or to regularly update it. What we would not be doing is pulling the data, allow local editing on your website and then try to sync the data back to Vimeo (probably not possible) or to store the data locally, allow local editing and then attempt to update the data with what’s on the Vimeo server.

    Would you prefer regular updates of the Vimeo description or to pull the data once and then allow local editing (no sync back to Vimeo).

    Let us know more about your workflow when you get the chance.

    4 years ago in reply to: Alternative sources: randomize server
    Avatar photo
    Alec Kinnear

    Hi Denny,

    The goal of our Alternate Sources plugin is not distribution (round-robin, etc.) but fallback in case the original/main CDN is not working. I can see it would be useful to stretch Alternate Sources with geographic distribution (people in this region get this CDN and people in other countries get that CDN) but round robin type routines are outside of current scope.

    We’d be happy to build you something site specific as custom development though.

    Cordial regards, Alec

    • This reply was modified 3 years, 9 months ago by Alec Kinnear.
    4 years ago in reply to: Database Trouble – error in your SQL syntax INSERT INTO `wp_wc_avatars_cache’
    Avatar photo
    Alec Kinnear

    Thanks Arnaud for the detailed notes. As we discussed, Optimum Gravatar Cache seems to be more resilient at this point.

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