Recently I get inquiries from surfers on the site who have problems watching video. They receive an error message:
“html5 video not properly encoded”
I enclose a screenshot so you can see better.
I use the site only for short videos. And they are all in mp4 format.
The only thing I changed is that I inserted an advertisement before the video. Since I posted the ad there have been more comments on issues but the issue was also before I posted the ad.
How can this be arranged?