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hi,
I need support regarding some event data on google analytics. I set the track of analytycs and google tag manager and now I need to understand the statistics of my videos (how many users, how many total and partial views, devices, average time, duration, when they leave the video, etc. etc.) We use foliovision Pro on our website with videos uploaded to vimeo.
When I select on analytics top events and as the main dimension “label event” the first two results are “(not set)” and “master”. And then after the titles of the uploaded videos. Numbers of these two first entries are very very consistent, but I can’t understand what they are and what videos they refer to.
I am attaching screenshots to make the situation clearer to you. Could you help me understand the problem?
And what are the actions I should perform for the detailed analysis of my videos?
Thanks a lot.
Waiting for your answer
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Hello Danielle,
you can set the “Secondary dimension” to Behavior -> Page and you will see what URL it occurs on. Perhaps it helps.
Also set “Secondary dimension” to Behavior -> Event Category and see what it is for these mysterious entries. Seems like “(not set)” might be the Flowplayer heartbeat (sending a report to Google so that tracking doesn’t timeout).
Thanks,
Martin
Hi Daniele,
While FV Player offers good support for Google analytics and we support basic configuration issues, hands on work analysing your data and customising your reports would be paid development. Would you like to engage Foliovision to work with you on your Google analytics?
