Hello Matthias,

please post that video to a new page and also post it without use of the lightbox. I haven’t found any problematic code where it could start adding these arguments to a random URL, specially if you are not using any of Settings -> FV Player Pro -> Hosting.

I also do not see why it does change the splash URL which you posted to just /externer-datenschutzbeauftragter/

What happens if you leave the splash field empty?

Thanks,
Martin

Hello adv,

FV Player outputs using a standard WordPress shortcode, so it should work.

Are you interested in showing the player using REST API in a mobile app? In that case you will have to also include the FV Player scripts as just showing the HTML coming out of the shortcode won’t be enough.

Thanks,
Martin

Hello Basma,

please check your PHP error logs. If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

Or you can install this plugin which makes a list of these errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

Then try to upload another video and the error should be recorded in these logs.

Thanks,
Martin

Hello Luca,

we would like to build a proper integration – if you have to put in the shortcode by hand, then it’s half-done.

But perhaps it will be impossible if there is no WordPress action hook that would let us do this. In that case we will need to use the shortcode only. That’s why it’s taking us more time to check this.

Thanks,
Martin

Hello Jean,

when the live stream is not live it can report an error like that. Please ensure you marked the stream as live: https://foliovision.com/player/video-hosting/hls -> “If you are using a HLS live stream, make sure you tick the Livestream button in the editor as well” Then it will show a 30 seconds count-down and then attempt to reload the video automatically and if it still won’t play repeat over and over again.

However I see that since we automated the live stream detection in the last FV Player release you are not able to check that “Live stream” checkbox for a stream which does load when you are posting it. So I will improve that to give you all of these options in such case.

We are also working on a dedicated FV Player Live Streaming addon as well. There we could let you schedule the live streams – so that you could put in a date and time of when the stream will go live and show that exact time and date countdown like:

This live stream starts in

1 day 5 hours 30 minutes 54 seconds

Thanks,
Martin

Hello MoviHub,

the video at https://foliovision.com/player/demos/ok-ru-video plays for me without issues. Could you please check again to see if it stopped playing randomly or if it still won’t play for you?

Thanks,
Martin

Hello Renaud,

I found I forgot to put up the new plugin files. I’m sorry about that. Now it’s fixed and reinstalling will give you the new plugin files.

There’s no POST in these requests. added some code to the Vimeo library on my test site to see the full request and full response:

// Enable verbose log
$curl_opts[CURLOPT_VERBOSE] = true;
$verbose = fopen('php://temp', 'w+');
$curl_opts[CURLOPT_STDERR] = $verbose;

// Call the API.
$curl = curl_init($url);
curl_setopt_array($curl, $curl_opts);
$response = curl_exec($curl);
$curl_info = curl_getinfo($curl);

// Show the verbose log
rewind($verbose);
$verboseLog = stream_get_contents($verbose);
echo "Verbose information:\n<pre>", htmlspecialchars($verboseLog), "</pre>\n";

Here’s how the request for /me looks like –

> GET /me HTTP/1.1
Host: api.vimeo.com
Accept: application/vnd.vimeo.*+json; version=3.4
User-Agent: vimeo.php 3.0.8; (http://developer.vimeo.com/api/docs)
Authorization: Bearer 50...80

And the response:

< HTTP/1.1 200 OK
< Connection: keep-alive
< Content-Length: 3757
< Server: nginx
< Content-Type: application/vnd.vimeo.user+json
< Cache-Control: private, no-store, no-cache
< Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
< X-RateLimit-Limit: 1000
< X-RateLimit-Remaining: 998
< X-RateLimit-Reset: 2021-12-17T05:00:32+00:00
< Request-Hash: 0a17bc60
< X-BApp-Server: api-v18665-kvs5k
< X-Vimeo-DC: ge
< Accept-Ranges: bytes
< Via: 1.1 varnish, 1.1 varnish
< Date: Fri, 17 Dec 2021 04:59:32 GMT
< X-Served-By: cache-iad-kjyo7100050-IAD, cache-vie6372-VIE
< X-Cache: MISS, MISS
< X-Cache-Hits: 0, 0
< X-Timer: S1639717172.452268,VS0,VE184
< Vary: Accept,Vimeo-Client-Id

{"uri":...,"account":"pro"}"

And here’s how the request looks like when obtaining the Vimeo splash screen for a video:

> GET /videos/196881410 HTTP/1.1
Host: api.vimeo.com
Accept: application/vnd.vimeo.*+json; version=3.4
User-Agent: vimeo.php 3.0.8; (http://developer.vimeo.com/api/docs)
Authorization: Bearer 50...80

Thanks,
Martin

Hello Michal,

I prepared a fix for this for the next FV Player version. To get it right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Then the issue will be fixed. I’m not sure why we didn’t encounter the issue in our testing though.

Thanks,
Martin

Hello Renaud,

I’m sorry to hear about the trouble, are you hosting your website on DigitalOcean perhaps?

The log file which you get for the “Verbose” setting of Settings -> FV Player Pro -> Pro Features -> Debug has a line like this for each request:

Vimeo API action on Tue, 22 Jun 2021 20:40:36 +0000 /me on /wp-admin/users.php

So the format is:

Vimeo API action on {date} {API request} on {referrer}

That “API request” information shold be all they need. You can also send you API key to them and explain that it’s using their PHP library: https://github.com/vimeo/vimeo.php

Please also check Settings -> FV Player Pro -> Hosting -> Vimeo (Pro), there might be a message like this:

There were {number} API errors, last one from {date}.

…with a show link to reveal the errors, please let us know what does it show. If it somehow ends up checking the same video over and over again then we should fix that first.

Thanks,
Martin

Hello Udi,

our video protection works with the PHP code, so it won’t work with Vue. Perhaps there is a way of using a WordPress site just for the video loading, but it sounds pretty complex.

Thanks,
Martin

Hello Udi,

FV Player is a WordPress-only player, but we would like to support some other integrations as well.

Please let us know which exact feature you want to use in Vue and I can tell you if using the JavaScript library will be enough: https://github.com/foliovision/flowplayer

Thanks,
Martin

Hello Aiurel,

it works for us here: https://foliovision.com/player/demos/ok-ru-video

Please send over the Ok.ru video which fails to play for you.

Also, does it obtain the video splash screen properly?

Thanks,
Martin

Hello Luis,

could you please post the Vimeo links of these videos? It would make it easier for us to figure this out.

Thanks,
Martin

Hello Austin,

your screenshot does not seem to show the playlist thumbnails at all.

Please let us know what theme you are using and try with a standard WordPress theme as well.

Thanks,
Martin

Hello Markus,

here’s an update to that code to do allow that:

<script>
jQuery( document ).ajaxComplete( function() {
  fv_player_did_autoplay = false;
  fv_autoplay_exec();
  jQuery('[data-fvautoplay]').removeAttr('data-fvautoplay');
});
</script>

Thanks,
Martin

Hello Markus,

it’s true that we do not process autoplay for the Ajax requests.

Detecting a finished Ajax call and then running a check for Autoplay wouldn’t be a problem:

<script>
jQuery( document ).ajaxComplete(fv_autoplay_exec);
</script>

This might work for you, or perhaps you need to use the event which you theme is using for Ajax.

But I wonder what should happen if you then load another post with Ajax. Would that also autoplay?

That’s why I haven’t found a definitive answer for how this could be a core part of our player settings.

Thanks,
Martin

Hello Cirdec,

could you please use wp-admin -> Tools -> Export to send us the WordPress XML with one of your Elementor posts? I wonder how it’s storing the data.

If you are not sure about this, then please send us a screenshot of your post editing in Elementor so that I can see what layout you are using.

Thanks,
Martin

Hello David,

could you please deactivate and delete the FV Player Pro plugin you are using (just the “FV Player Pro” plugin, no data will be lost), then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen. That will reinstall the plugin and give you the fixed version.

Then that video should play.

Thanks,
Martin

Hello John,

what about step 4. of “Obtaining the AWS Access Keys” in https://foliovision.com/player/video-hosting/secure-amazon-s3-guide#managing-access-permissions ? In the proper policy attached to the user?

Thanks,
Martin

Hello HungTQ,

thank you for providing more information about that YouTube issue. If the video is getting stretched, then please let us know if you are using the logo setting in wp-admin -> Settings -> FV Player Pro -> Hosting -> YouTube. Will it occur without it?

The playback quality in the YouTube player API is always using ABR, while on YouTube.com (or with their iframe code) you get a chance to pick the quality by hand. This is their decision, I guess they were getting too much traffic from these API players and decided to make it more limited, see the announcement here: https://developers.google.com/youtube/iframe_api_reference#october-24,-2019

I’m sorry that this is taking too long, we should split the threads into two to keep our work better organized and focused.

Thanks,
Maria

Hello John,

CORS would only be required for HLS videos.

Please let us know if you are able to play the video. If not, then the issue could be with your AWS access key – see the first 7 steps here: https://foliovision.com/player/video-hosting/secure-amazon-s3-guide#keys

Thanks,
Martin

Hello Markus,

thank you for your request. I think this would improve the accessibility of our player.

I wonder how it should work on mobile as you do not have hover there.

Thanks,
Martin

Hello Brayan,

we have prepared a fix for this for the next FV Player Pro version.

To get it right now please deactivate and delete the FV Player Pro plugin you are using (no data will be lost), then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen. That will reinstall the plugin and give you the update version.

Thanks,
Martin

Hello Brayan,

could you please double-check that the issue will be solved just by removing the code to load FV Player?

Are you using any WPLSM setting to track video progress?

Could you please ask WPLSM support if they track FV Player video progress in any way? It’s hard for us to check this as we do not have their license nor a test site. We contacted them regarding their documentation and haven’t heard back from them yet.

Thanks,
Martin

Hello Brayan,

some other plugin must be breaking the PHP session here.

Please reinstal FV Player Coconut from a fresh ZIP from https://foliovision.com/my-licenses again.

Then run the FV Player Coconut Wizard again, it won’t use the session so it should just work for you.

Thanks,
Martin

Hello Brayan,

please just reply to the forum notification. You can use a service like https://revealit.me/ to share the access with reasonable security if there is any access password.

Thanks,
Martin

Hello Brayan,

I thought I will be able to check this easily, but it’s not as simple. Appending a new player to page using Ajax, playing it, then appending another, playing it and finally playing the player in from that previous Ajax request didn’t trigger any issues.

I tested with Safari 14.1.1 and 15.0.

What specific featured you use with your MP4 videos? Are these in playlist, chapters, or with AB looper?

Could you please share a test page on your website where we can see this behavior?

Thanks,
Martin

Hello Brayan,

please let us know what video type you use. It seems like a bug in our handling of Safari for some video type. Is it Vimeo?

Please also let us know what Safari version you are using.

Thanks,
Martin

Hello Bryan,

could you please let us know what did you had to do to fix the WPLMS integration if you have a bit of time? I would like to report this back to WPLMS developers so that they can fix it here: https://wplms.io/support/knowledge-base/fv-player-support-for-wplms-4-0-in-unit/

I moved your question about FV Player Coconut Wizard to a new thread: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/fv-player-coconut-wizard-fails-to-setup-bunnycdn

Thanks,
Martin

Hello Brayan,

please try to use this code instead:

document.addEventListener('unit_loaded', function(){
    fv_player_load();
});

That should already check all the instances and load what’s necessary.

If that won’t help, here’s a variation:

document.addEventListener('unit_loaded', function(){
  setTimeout( fv_player_load, 10 );
});

If that won’t help then please try to reinstall FV Player Pro, as I put in a fix into it.

To do that first deactivate and delete the FV Player Pro plugin you are using (no data will be lost), then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen. That will reinstall the plugin and give you the update version.

Then switch to the Beta release using the steps from here: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Thanks,
Martin

Hello Edward,

please check https://foliovision.com/player/advanced/css-tips-and-fixes -> Allowing Hyphens for Transcript

Thanks,
Martin

Hello Luke,

the part which we didn’t figure out yet are the timeline preview thumbnails.

If we get lucky we might have the first version out next week.

Thanks,
Martin

Hello Gillian,

I prepared a fix for this for the next FV Player version. To get it right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

The issue would occur if you muted the video and the reloaded the page and tried to unmute it again.

Thanks,
Martin

Hello Mark,

I do not see how would FV Player generated an empty description Schema.org tag. On top of that there are the linebreak br tags which shouldn’t be there.

Where is that FV Player posted? Is it in post content or in a widget?

Are you using some page builder with it?

Is there any other plugin that it taking care of SEO fields?

Thanks,
Martin

Hello futurodigital,

after having a closer look it’s clear that this is a big project – getting all the approval from Google and so on.

For now we will just hide the Chromecast button if the video is not going to play with it.

Thanks,
Martin

Hello rhys,

to conclude this thread – we have added Odysee support couple of month ago: https://foliovision.com/2021/09/odysee-youtube-alternative-hosting

Odysee is the successor of LBRY.tv.

Thanks,
Martin

Hello David,

we fixed the API to cover this special case, but I see an update to FV Player Pro will be required too. So we will take care of that too and let you know.

Thanks,
Martin

Hello Uwe,

I do not remember seeing such display issues with FV Player.

Please post a link to the page (you can create a test page with password which you send to us and we won’t publish it) where we can see the issue.

Thanks,
Martin

Hello Tiziano,

I noticed this issue on one of our websites just the other day and I thought it must be some strange bug and that I will come to it later.

Thank you for your bug report, I will prioritize this fix. Now it’s clear that it’s not just some random issue.

Thanks,
Martin

Hello Edward,

currently you can either use the automated transcript formatting or disable it (“Preserve original formatting” in editor).

We will have a team discussion if it could be beneficial to have another setting.

Thanks,
Martin

Hello David,

it seems you are using Settings -> FV Player Pro -> Hosting -> Vimeo (Pro) -> Disable MPEG-DASH. Could you please try again with that setting disabled?

Thanks,
Martin

Hello Uwe,

I guess you mean you have used Vimeo. Please let us know if you also set up the access token as required, you can see this in our guide: https://foliovision.com/player/video-hosting/how-to-use-vimeo#access-token-setup

Thanks,
Martin

Hello Glenn,

that plugin surely provides a PHP function to check the user membership status.

We could also create a plugin to let you disable ads based on the user membership level set with Paid Member Subscriptions.

Thanks,
Martin

Hello HunqTQ,

thank you for the sample link, we are having a look.

Thanks,
Martin

Hello Amir,

I found there was indeed a bug which was preventing the license key check on websites where FV Player VAST was just installed.

please reinstall FV Player VAST from a fresh ZIP file which you get on https://foliovision.com/my-licenses

Then remove the license key, save the settings and put it in again. That will make sure the license check if attempted right away.

Thanks,
Martin

Hello Don,

we have worked on adding such ad rules for a project, we will look into that and let you know if we could release it as another addon plugin for FV Player.

If you have a PHP programmer working on your website it should be quite easy to write a custom function to disable these ads based on your exact needs too. We happy to provide the guidance for that as well. Our programming guide should provide a good start, you could use the “fv_flowplayer_ad_html” filter and take inspiration from the “fv_flowplayer_popup_html” sample code.

Thanks,
Martin

Hello Sebastiaan,

I’m sorry about the inconvenience. Our new version release has delayed as we never got around to test the transition from old Coconut API to the new one.

Please reinstall FV Player Coconut from a fresh ZIP file which you obtain from https://foliovision.com/my-licenses

To do that you will have to first deactivate and delete the current FV Player Coconut plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Please let us know if that fixed the issue.

We could be adding the Coconut region selection as well.

Thanks,
Martin

Hello Cirdec,

I tried to use a 0.05 speed increment and it seems to be working – although it was not easy to judge if it’s really playing faster or not.

However if we have so many different speed steps the user interface which is currently a menu in control bar becomes a bit clunky.

If you know how to edit functions.php you can easily put in the custom speeds which you need, see the “fv_flowplayer_conf” code sample here: https://foliovision.com/player/advanced/api-programming

Thanks,
Martin

Hello Christian,

since the videos are downloaded from Vimeo servers, FV Player Pro running on your website cannot tell the web browser what file name it should use for download of the video. This is blocked in the web browser to ensure online security and privacy.

If that other plugin did manage this then it was probably downloading the file using PHP and then passing it back to user’s browser from the website domain. That could work, but it might prevent users from resuming the broken downloads, lower the download speed and put extra strain on your server.

Thanks,
Martin

Hello Naoki,

I prepared a fix for this for the next FV Player version. To get it right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin