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Hello,
I am trying to use VAST on my website, however, I have not been able to enable it for months. I have the current versions of FV Player PRO & VAST both on the site, the license keys are correct, but absolutely no ads from exoclick.
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Hello DaVaugn,
thank you for reaching out to us!
Please, test your VAST tag in our tester, to determine whether the tag is the issue: https://foliovision.com/player/vast/tester
If it works fine in the tester, re-check your setup using the VAST guide: https://foliovision.com/player/vast/how-to-use-vast
Please, also consult the ExoClick guide, both if it works, and if it doesn’t work in the tester: https://foliovision.com/player/vast/using-exoclick-ads
Let us know, if you’ve found the fix, or if further assistance is needed.
Thanks,
MariaHi Maria,
Checked absolutely everything & the VAST ads are still not working. The ads tested fine, the setup was solid, but still no ads showing up.
Hello DaVaughn,
please enable Settings -> FV Player VAST -> Debug.
Then post a link to a page where we can see the issue.
Thanks,
MartinHi Martin!
I have enabled it – note, link is adult based.
(redacted)
Hello DaVaughn,
it seems your website is removing all the inline <script> tags. So FV Player VAST is not able to read the configuration.
It seems you are using Autoptimize. The optimized file does containt the FV Player VAST configuration, but because it’s set to defer loading it’s just not there on time when FV Player VAST is loading.
Please follow our Autoptimize recommendations here, that will solve the issue and keep the website optimized at the same time: https://foliovision.com/player/advanced/player-minify-plugins#autoptimize
Thanks,
Martin
