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Hi,
So I’m having trouble getting the control bar to show up. Whenever I enable the control bar to always show it generates it under the video and I have to scroll to see it. If I disable always show the control bar when mouse over it shows up fine until I enable the A B option and then it hides inside the video box and makes you scroll or go full screen to see the bar.
I tried adding the CSS in the tips and tricks I saw but nothing changed I could see.
Any help would be amazing!
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Hello Michael,
thank you for reaching out to us!
What theme are you using? Please, try to use a basic WordPress theme, for example Twenty-twnety-one. Seeing it in preview mode should be enough.
Alternatively, you can try to disable plugins one by one to see, if you can pinpoint which one might be causing the behavior.
A test page for us to test it hands-on could be beneficial too.
Thanks,
Maria
I’m using Rhythmo, however it doesn’t seem to be related to that. I disabled all the plugins EXCEPT for FV Pro and FV player and switched to the Twenty Twenty One theme and it still happens.
Hello Michael,
please send us a link to your test page as we were not able to reproduce this issue.
Please also let us know what browser your are using.
Thanks,
Martin
Sorry, thought you had access to that in my account.
https://jimwood.greattechsolutions.com/
Also I’m using Firefox 96.0.2 64-bit.
Hello Michael,
thank you for the link. It’s a Firefox-only bug which occurs when using the DRM Text feature of FV Player Pro. We will figure it out.
Thanks,
Martin
I appreciate it!
Do you have any kind of ETA on when the developers will have a chance to start on it?
Hello Michael,
please install the FV Player Pro update and switch to beta: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
That will fix the issue.
Thanks,
Martin
