stream-loader.php issues after update with version 7.5.15.727

[Solved]

Dimitrii 3 years, 2 months ago

Hi.

Just updated to
FV Player version: 7.5.15.727
FV Player core version: 7.2.7.2

Now, I am getting hlsvideo network error. Please, check the attached files.
Switching off stream-loader.php beta function solves the issue, both with release and beta player. Also includes php error from apache logs. The server is behind Cloudflare, but I also checked direct connection with no improvement.

Envirionment:
wordpress 5.9
FV Player version: 7.5.15.727
FV Player core version: 7.2.7.2
LiteSpeed Web Server Enterprise 6.0.11

Regards, Dimitri

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Viewing 5 replies - 1 through 5 (of 5 total)

Mária Stašová 3 years ago

Hello Dimitrii,

thank you for reaching out to us!

Are you using Cloudflare’s WAF? Also, where do you host your videos?

Thanks,
Maria

Martin 3 years ago

Hello Dimitrii,

I can see the issue. It’s an easy fix, I’m just adding it into our test suite to ensure if won’t repeat.

Thanks,
Martin

Dimitrii 3 years ago

Hi Martin,
Thanks for fixing it.
When can I update and check??

Regards, Dimitri

Martin 3 years ago

Hello Dimitrii,

I prepared a fix for Stream Loader for the next FV Player Pro release.

Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen.

That will reinstall the plugin and will give you the latest version and you will be able to use the “Speed-up (beta)” setting again.

Thanks,
Martin

Dimitrii 3 years ago

Martin,

Just did the re-install and it works again. Thanks for fixing so fast
Regards, Dimitri

Viewing 5 replies - 1 through 5 (of 5 total)