New version 7.5.18.727

[Solved]

Nikolaos 3 years, 2 months ago

Hello, after I installed the new version 7.5.18.727 all videos would autoplay even when the autoplay option was turned off. Also all the autoplayed videos started to play muted.
Is there a way to fix this or at least have several options? I had to roll back the old version.
Thanks
Nick

Viewing 3 replies - 1 through 3 (of 3 total)

Martin 3 years ago

Hello Nick,

I was not able to reproduce this issue.

It seems you are using Bunny CDN with Perma-Cache which might not be hanging on to old JavaScript files from the previous FV Player version.

Please try to disable Bunny CDN on your website and see if that helps.

If it helps, then clear the Bunny CDN Perma-Cache. I wonder if it can be configured to respect the URL query strings for the JavaScript and CSS files. Please check if you have Caching -> General -> Vary Cache -> URL Query String enabled.

Thanks,
Martin

Nikolaos 3 years ago

Hello Martin,
Thanks for your message. Yes I am using Bunny CDN and after I cleared the Perma-Cache the issue is solved.
Regards,
Nick

Martin 3 years ago

Hello Nick,

thank you for confirming. If you did not enable Caching -> General -> Vary Cache -> URL Query String then please do – it will help with any plugin that has a change in its CSS and JavaScript files, not just FV Player.

I added this to our article about how to use CDN properly too: https://foliovision.com/2017/06/wordpress-cdn-best-practices

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)