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Hi there
Last week for no particular reason we got this message :
Vimeo Plus or Pro account is required. Due to Vimeo terms of use we require that we check your account before serving videos via FV Player. Simply create a new Vimeo App (use your site name, site description and site URL) and then copy “Access token” from the “oAuth2” tab.There were errors accessing videos that were deleted from our Vimeo. I deleted them from the FV flowplayer database so no more problem. And yet the problem persists. So I contacted Vimeo and here is their answer :
We checked both the IPs below and we currently do not have any bans linked to them:
XXXXXXXXX
IP v6XXXXXXXXXXIf you have access, the error message we return contains a header x-banned-ip with a value of the IP address we have banned.
Otherwise, you’ll need to get the IP address from your webhosting service. Again, we need the IP address that makes outbound requests to the Vimeo API.
The error you’re seeing may also occur when you’re requesting an endpoint that requires an authenticated token. Either an invalid token or an unauthenticated token is being provided.
If you’re not sure of the token’s validity, use the token verification endpoint documented here: https://developer.vimeo.com/api/reference/authenticationextras#GET/oauth/verify
Authenticated tokens can only retrieve public metadata from vimeo.com, while authenticated tokens (with the right scopes) can retrieve private metadata and be used in specific use cases (like uploading).
To generate an authenticated token, you must go through the OAuth workflow, or generate a personal access token on your app management page. Visit https://developer.vimeo.com/apps to get started.
More information about authentication tokens can be found on our Developer site here:
https://developer.vimeo.com/api/authentication
—–What should I do ?
Thanks