Hello John,

I was not able to reproduce the issue with that video on Windows 10 with Chrome. We have worked on a membership website which uses this technology for about 800 members and there are no issues with it. So I was checking if I will find something specific about that video, but so far I wasn’t able to.

What did the other users use? Does it also fail for you?

Did you also experiment with the Alternative Referer setting? I would suggest you to only do that once it’s all working fine for you.

Please make sure you use the latest FV Player Pro Beta – 7.3.19.727.beta too.

Thanks,
Martin

Hello Srinivas,

actually crossdomain.xml is a cross-domain policy file for Adobe Flash, it doesn’t affect inner workings of AWS.

Please try again with a brand new S3 bucket and see if it works there. While AWS has a ton of options it’s easy to make a mistake in it. Perhaps your S3 bucket uses some special policy which restricts access to it.

I’m also not sure what foliovision user permissions you mean. What you see in the https://foliovision.com/player/securing-your-video/hls-stream#creating-encryption-key part of the guide is just a user which we created in our AWS as we are the Foliovision company obviously. What you did certainly doesn’t give use any permissions for your AWS.

You should be also checking if AWS MediaConvert won’t be a better choice for you: https://foliovision.com/player/securing-your-video/mediaconvert-encrypted-hls-guide Make sure you read our note on pricing too: https://foliovision.com/player/securing-your-video/mediaconvert-elastic-transcoder-pricing

Thanks,
Martin

Hello John,

please post the exact video ID for which the Chrome issue on Windows 10 was occurring.

That Chrome on iOS issue is fixed in FV Player Pro 7.3.18.727.beta which we released today.

Thanks,
Martin

Hello Federico,

I did an improvement, so that if there is an error you can manually click one of the playlist thumbs and it will play that video fine. So no need to reload the page.

The improved code will be part of the next release. To get it right not you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

I see that what you would like would be to play the next video automatically. That would be harder as Flowplayer doesn’t keep the video index in playlist when there is a load error.

Thanks,
Martin

Hello Hoshang,

let us know what made your videos less secure in Firefox and we will test that. Was there any specific video download tool in it?

1) Thank you for pointing that out, we are fixing the documentation as these settings were no longer needed.

You can remove the video name in the FV Player Editor. Or are you using shortcodes like [fvplayer src="..." splash="..." caption="..."] ?

2 & 4) That settings really helps with the security. It’s what makes it impossible to open the Vimeo video using the Vimeo embed code even if you try to spoof the referer.

3) That buttons is for conversion of Vimeo iframe codes to [fvplayer] shortcodes. It’s intended as a one-time action if you want to serve all your Vimeo videos with FV Player.

Hello Michel,

currently there is no demo page as that plugin affects all the Vimeo videos on a website. The price for increased security is lowered compatibility with older browsers, so we don’t want to have it on our whole websites where we do get a visitor with IE8 every now and then.

Thanks,
Martin

Hello Ben,

next version of FV Player will prevent these emojis from appearing. Seems like there is no way around it, so we will disable the CSS declaration which says that the font might be replaced by a fallback font if it’s slow to load.

Thanks,
Martin

Hello Michel,

couple of notes from top of my head –

There is Wowza, but the user interface is even harder than AWS. On the other hand it seems to be easier to use for programmers.

Another option is Coconut – we had one user try that out and it worked. But the problem was that the audio and video tracks were separate and they both required the decryption key, which made it less secure. If there is a way of unifying that audio and video stream into one, it would work fine. It’s also for developers.

Then there is Vzaar which is a nice video platform for which we built the video upload tool as well. I tested the video encryption feature in it and it works nicely, but since the decryption key is hard-linked in the video stream and not delivered by FV Player it’s not much more secure than a bare HLS stream. There would have to be a way of pointing the licence acquisition URL for such encrypted video to your website. I asked Vzaar support about it.

That’s why AWS is the clear winner for now.

Thanks,
Martin

Hello Hoshang,

we have deciced to put the advanced Vimeo security into a new FV Player addon plugin called FV Player Vimeo Security. You can buy it here: https://foliovision.com/downloads/fv-player-vimeo-security

Keeping track of what the video download tools are doing to download Vimeo videos and being able to react to that with our code is an extra maintenace burden, so we really had to make it a separate extension. Our code also needs to remain practically invisible to these tools – if we leave a visible signature somewhere, like an extra JavaScript file which loads, they could use that to detect our plugin and find a way around it.

After you make the purchase of that new plugin, you will be able to download it form https://foliovision.com/my-licenses

Also make sure you run latest FV Player and FV Player Pro. FV Player Pro needs to run in the Beta mode: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Then you will see new settings in Settings -> FV Player Pro -> Hosting -> Vimeo:

* Enhance Security – make sure it’s enabled
* Alternative Referer – enter some made-up domain and keep it secret, then make sure you configure this domain for all videos on Vimeo to be the only domain where your videos can be embed

We are looking forward to hear about your experience. Please send over some link to you website so that we can double-check it’s all working for you.

I’ll be on a vacation from Saturday to Tursday, so it would be best if we can get it tested this week.

Thanks,
Martin

Hello Edgar,

are you using the FV Player database? https://foliovision.com/player/advanced/player-database If so, then we could improve the plugin to use the player database ID as the element ID.

In the other case, you should be able to use:

flowplayer('[data-flowplayer-instance-id=0]').unload(); 

But to just unload the first player on the page you can also use a lot simpler call:

flowplayer(0).unload(); 

Thanks,
Martin

Hello Antonia,

I’m not getting that “Error loading transcript. Please try again in a minute.” error on these links.

FV Player Pro uses the wp_remote_get() WordPress function to load your transcript VTT file using the HTTP protocol. Perhaps your website was blocked from accessing it.

Thanks,
Martin

Hello Hoshang,

we are still improving the security routines. We need to be sure it can’t get fooled by impersonating a different user agent.

We might be ready with this next week.

Thanks,
Martin

Hello Devin,

the new AB loop appearance is part of the FV Player Pro Beta release 7.3.16.727. Here is a demo of it: https://foliovision.com/player/demos/user-ab-loop There will also be a setting for the AB loop bar color.

Here’s how to get to the beta release: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Thanks,
Martin

Hello Renato,

the new AB loop appearance is part of the FV Player Pro Beta release 7.3.16.727. Here is a demo of it: https://foliovision.com/player/demos/user-ab-loop There will also be a setting for the AB loop bar color.

Here’s how to get to the beta release: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Thanks,
Martin

Hello Leho,

we could be using SHORTINT, but the problem is that some of the functions would most likely be unavailable:

* is_user_logged_in() and get_current_user_id() – we would have to add some other way of identifying the user, which wouldn’t be as secure as the current approach where the WP login cookie is used and validated by WP itself. So potentially somebody could manipulate other users’ video watch times, unless we do something special to prevent it.
* update_user_meta() – we would have to use low level SQL commands instead, so if somebody would be using WP Object Cache he would be out of luck. But perhaps there is a way of clearing that for the affected users.

Thank you for that deliciousbrains.com link, it’s a great comparison of the options here. I was doing something very similar just the other day.

I think we should start by lowering the amount of these Ajax calls. If we just run them when the user is closing the browser tab or leaving the page it should be reliable enough. The current approach will save your video position even if your browser crashes, but that should be really rare anyway.

Thanks,
Martin

Hello Johan,

Google did this on purpose, Chromecast is no longer intended for desktop use: https://9to5google.com/2018/12/30/chrome-72-killing-chromecast-setup-mac-windows/

Thanks,
Martin

Hello Devin,

it sounds like the problem is between your web hosting server and the api.vimeo.com server. If it deosn’t go away please ask your web server technical support about it. That error message “Unable to complete request.[SSL connect error]” is that cURL gets when it tries connect from your server to Vimeo – problem with the SSL certificates.

Thanks,
Martin

Hello Johan,

browser screen orientation is a new technology, but it should work: https://developer.mozilla.org/en-US/docs/Web/API/Screen/orientation

I remember I saw a player doing just what you suggested in fullscreen and it was on my Android 5.1.1 phone with latest Chrome.

Thanks,
Martin

Hello Hoshang,

in the next FV Player Pro Beta version that “Enhance Security” will stop the Video Download Helper tool from working as we worked a lot on improving that function. It won’t be as good as encrypting the video, but a lot more secure than using the Vimeo iframe embed codes.

Thanks,
Martin

Hello Johan,

I can confirm that I’m getting the same bugs. It must be an issue with our Chromecast version which we improved to work with Vimeo.

Unfortunately it can’t work with YouTube as we use their player API which doesn’t provide this.

Thanks,
Martin

Hello Roxanne,

anytime you play a Vimeo video with FV Player Pro there is an Ajax request which translates the Vimeo video URL to the actual video stream URL. So the video still plays from Vimeo CDNs, but it uses some of your server CPU to load that stream URL.

You can enable the Settings -> FV Player Pro -> Hosting -> Vimeo -> “Turbocharge Ajax Vimeo loading” option to lower the CPU usage.

Thanks,
Martin

Hello Tucker,

HLS.js is not related to the MP4 nor YouTube playback. Perhaps it was some bug in iOS 12.1.4. In my experience sometimes when you play a lot of videos in different tabs on these devices they sometimes stop working reliably and at least the browser needs to be closed ad re-opened.

Perhaps latest iOS improves that.

Thanks,
Martin

Hello Tucker,

I noticed you are using the FV Player Pro Video Ads with MP4 format before a YouTube video. Does it work if you disable these video ads?

It works for me on iPad with iOS 12.3.1 on https://foliovision.com/player/demos/roll-custom-video -> “YouTube video with MP4 video in front of it as an ad”

Thanks,
Martin

Hello William,

we didn’t adjust the new FV Player Editor which works with database to work with Vimeo Channels or Albums, so for now you have to just use the shortcodes as illustrated in https://foliovision.com/player/video-hosting/how-to-use-vimeo#adding-video-channel

[fvplayer channel="https://vimeo.com/channels/musicvideoland"]

Thanks,
Martin

Hello Danielle,

you can set the “Secondary dimension” to Behavior -> Page and you will see what URL it occurs on. Perhaps it helps.

Also set “Secondary dimension” to Behavior -> Event Category and see what it is for these mysterious entries. Seems like “(not set)” might be the Flowplayer heartbeat (sending a report to Google so that tracking doesn’t timeout).

Thanks,
Martin

Hello Hilman,

if you are using [fvplayer] shortcodes with src=”” then your developer can just parse the post content (or write a custom handler for [fvplayer] shortcodes which would replace the FV Player handler when using REST API) and include it in the JSON response. You can check the WordPress.org documentation for adding additional data into the REST API here: https://developer.wordpress.org/rest-api/extending-the-rest-api/modifying-responses/

If you start using the FV Player database (any video which is inserted with the red FV Player button is stored in database) then it will be a bit more complex. But perhaps we could even support this in core FV Player, but we would have to discuss that.

Thanks,
Martin

Hello Hilman,

are you using the core WordPress REST API? We haven’t worked with that yet, only with the older JSON API which was a plugin.

Are you using any plugin which adds some custom information into REST API?

Thanks,
Martin

Hello Pranav,

FV Player currently doesn’t support this, but I see it’s possible:

https://github.com/ampproject/amphtml/issues/9902
https://github.com/ampproject/amphtml/blob/master/extensions/amp-analytics/amp-video-analytics.md

What AMP plugin are you using? I’m not sure if FV Player can work with these to this extent easily.

I’ll discuss this issue with Alec as well.

Thanks,
Martin

Hello Hoshang,

that “Access-Control-Allow-Origin: *” line is what appears in the HTTP headers for your HLS video files once you have the CORS properly configured.

And it appears you do what it properly configured now.

If you are getting that “RangeError” it means you are not using the right HLS decryption key or your video URL doesn’t match the key in the Static Key URL. You need to double check step 15. in our guide: https://foliovision.com/player/securing-your-video/mediaconvert-encrypted-hls-guide

Thanks,
Martin

Hello Hoshang,

to get HLS playback on desktop browsers you need to follow the steps here: https://foliovision.com/player/video-hosting/hls#hls-js

I see that it’s not easy to figure out, we will mention this last step in our guide.

Thanks,
Martin

Hello Alec,

done, in the upcoming FV Player if you enable ‘Remove fancyBox – Use if FV Player lightbox is not working and you see a “fancyBox already initialized” message on JavaScript console.’ settings then fancyBox from FV Player will be included on all pages.

Thanks,
Martin

Hello Seth,

complete instructions for these per-player FV Player settings can be found here: https://foliovision.com/player/basic-setup/post-interface-options It inlcludes more detials about disabling “Controlbar” for a single player.

Thanks,
Martin

Hello Artur,

I was not able to reproduce the problem on iPhone 5s with iOS 11.2. Please let us know what exact iPhone with what iOS version you are using.

Perhaps it only happens when you are logged in as admin?

Actually it seems you are using some responsinator.com website for mobile testing. Does it fails for you on real iPhone?

Thanks,
Martin

Hello Hoshang,

so to sum things up – the fancyBox provided by your theme is affecting the FV Player fancyBox styling. Using the FV Player “Remove fancyBox” avoids that issue and then enabling “Use video lightbox for images as well” makes sure FV Player loads the fancyBox library at all times which suits your theme just fine as it needs it. Without that fancyBox library some homepage functions would be broken on your site.

Thanks,
Martin

Hello Pranav,

we will do some tests on our end and then we should be able to add this functionality.

Thanks,
Martin

Hello Andy,

could you please open your browser JavaScript console (here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ) and then repeat your action and see if you get some error?

There is supposed to be a admin-ajax.php XHR call which sets that featured image. Perhaps it fails due to the Sucuri firewall.

Thanks,
Martin

Hello Hoshang,

if enabling “Remove fancyBox” breaks your homepage lightbox windows, please try to enabled Settings -> FV Player -> Sitewide FV Player Defaults -> “Use video lightbox for images as well”.

I also see we could be improving the “Remove fancyBox” option to only work on pages which include FV Player. I’m going to prepare that improvement for next FV Player version.

Thanks,
Martin

Hello Aniket,

it must be that your BunnyCDN URL is matched by your Amazon bucket name webtalkies. Please try to change that to something else in Settings -> FV Player -> Hosting -> Amazon S3 for a bit and see if that helps. I guess we have to improve the matching there to something like YOUR-BUCKET.amazonaws.com, but we must be sure we check all the combinations of different Amazon domain names.

Thanks,
Martin

Hello Florian,

I can confirm that it works on my end too.

We have a list of sample VAST tags which is a good place to start looking to the ad network company, but we haven’t updated that for a while and a lot of the links no longer work. So we will do that.

Thanks,
Martin

Hello Chris,

do you need this working for members? In that case you can find the last video position in post meta.

Do you need it working for guest users too? In that case you could be accessing that information with JavaScript, it’s in localStorage.

Overall we are doing some improvements on this, such as storing the position for the FV Player video database IDs and showing progress markers for playlist items. Then it would be easier for your to load the data for the user and match it to your posts if you require this to show up on the post thumbnail.

Thanks,
Martin

Hello Giulio,

the lightbox is already autoplaying the videos: https://foliovision.com/2018/09/s3-browser-lightbox-autoplay

Perhaps you are referring to the issue of missing playlist auto-advance in lightbox? https://foliovision.com/support/fv-wordpress-flowplayer/how-to/lightboxed-playlist-auto-advance

Thanks,
Martin

Hello Devin,

yes please, go back to the previous version you were using. Perhaps your theme is counting on that fancyBox version 2 script and it won’t finish loading all of its features without it.

Thanks,
Martin

Hello Chris,

FV Player video events can be found here: https://foliovision.com/player/advanced/api-programming#js-events

FV Player already has a continue watching feature: https://foliovision.com/2018/03/position-saving-video-fields#video-position-saving

Please let us know what exactly is your goal, perhaps we can make it happen if there is demand for such feature.

Thanks,
Martin

Hello Enrico,

so when you enter the new video information in the FV Player Editor and hit to Insert it doesn’t work?

Please send over the information from Settings -> FV Player Pro -> Tools -> System Info.

Can you use the wp-admin -> FV Player -> Import function with the code which you posted in your first message here? That did work for me and it should work for you as well if it was just some JavaScript error.

Can you open your browser JavaScript console (here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis ) and then repeat your action and see if you get some error?

Are you able to check the PHP error logs? Simply repeat your action and see what was added to the logs. You should be albe to see there with this plugin: https://wordpress.org/plugins/error-log-monitor/

Thanks,
Martin

Hello steven,

I can see that you are using the optimizePress theme which is including its own Flowplayer styling. What they do is not right – they just pack a bunch of different stylesheets into wp-content/plugins/optimizePressPlugin/lib/assets/default.min.css and then if you need to get rid of one of these, you can’t.

I that we recently removed the overflow: visible declaration as we improved the AdSense ad display to allow overflowing of the player container.

Could you please reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip and see if that helps? To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello magentawave,

if you really want to use the old shortcode format you need to use popup=”1″. What you used is the CSS code found in the “Custom
CSS” field of the popup settings and it serves you to customize that popup styling.

Thanks,
Martin

Hello Devin,

we had a look with Alec and we agree that moving the loop start should also seek the video into that spot. On your demo website it seems to only seek if you set the loop start ahead of the current playback position, we would set that to happen at all times as if you set the loop you want to be sure you set it to the desired place.

For the same reason we will also make the seek operation happen anytime you set the loop end point as well. It should seek to about 2 seconds before that loop end marker is reached to really let you see your loop end point and let you finetune it.

Thanks,
Martin

Hello Steven,

thank you for the video, I can see TinyMCE Advanced in your list of plugins. I tried to install that one and it didn’t break the editing, but perhaps the issue is between FV Player – WishList Member – TinyMCE Advanced.

Thanks,
Martin

Hello Martin,

please sue the Video Checker to send us a report about the video. You can also try to open it directly in the web browser on your iPhone to see if it plays there.

Thanks,
Martin

Hello Hannahon,

sorry about the delay on this fix. If you know a bit about CSS you can fix it with the following rule:

.flowplayer {
  overflow: visible;
}

We are checking if that affects anything negatively

Thanks,
Martin

Hello Petar,

that “Handle WordPress [video] shortcodes” FV Player works on post content (using the_content filter) and the [video] and [playlist] shortcodes.

If you are outputting it in some other way it won’t run automatically. You can use a code like this to hooks in the_content filter:

$your_html = apply_filters( 'the_content', $your_html );

Thanks,
Martin