Hello Akos,

it’s not clear if you need the theme lightbox functionality or not.

Will enabling Settings -> FV Player -> Integrations/Compatibility -> “Remove fancyBox” (description reads “Use if FV Player lightbox is not working and you see a “fancyBox already initialized” message on JavaScript console”) fix the issue for you?

Thanks,
Martin

Hello Peter,

please also answer the other questions I posted previously:

1) you said that several links did not appear on the second language – do you mean these links to different languages now give you a 404 error?

2) Are you getting the same issue with just FV Player active when you disable FV Player Pro?

And also:

3) Please install these two plugins:

https://wordpress.org/plugins/debug-bar/
https://wordpress.org/plugins/fg-debug-bar-rewrite-rules/#description

And see if the “Rewrite Rules” reported in that debug bar change when you disable FV Player.

Thanks,
Martin

Hello Daniele,

please download the new version of FV Player Vimeo Live Streaming from https://foliovision.com/my-licenses and reinstall from that.

Also make sure you use the latest FV Player Pro and switch it to Beta version too, here’s how to do that: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Unfortunately Vimeo has prevented playback of Vimeo Live Streams outside of its player, so with this new plugin version the Vimeo live streams will play using the Vimeo player during live broadcast.

Once the live streaming finishes and it’s are archived, it will play in FV Player Pro. This will all happen automatically.

I’m also noticing you are removing the query string versions on your website. Here are the reasons so to do it: https://foliovision.com/2017/06/wordpress-cdn-best-practices If these query string versions are not in place you have to (and your users as well!) purge your browser cache after any front-end plugin update to ensure consistent behavior of your website.

Thanks,
Martin

Hello Girish,

we have prepared this improvement (working audio menu on HLS in Safari) for the next FV Player release. You can already test it out here: https://foliovision.com/player/demos/multiple-audio-tracks

Thanks,
Martin

Hello,

if you can play a HLS stream hosted on Google Cloud Storage (are you sure it works in Chrome as well? You need CORS headers to be able to stream HLS on all browsers: https://foliovision.com/player/video-hosting/hls#hls-js), then an encrypted HLS stream will work as well.

Thanks,
Martin

Hello Mitch,

1) The CSS selector for the list of chapters is .fv_fp_chapters. To put it next to FV Player you would have to start with a CSS like this:

.flowplayer {
  width: 66%;
  float: left;
}
.fv_fp_chapters {
  width: 29%;
  float: left;
}

And then figure out a media query to not have it appear on mobile like that.

I see that what’s missing here and making it harder is the absence of a wrapping DIV.

2) You can use a CSS rule like this:

.flowplayer span.fv-fp-chapter {
  display: block
}

Some of these adjustments could be in plugin options for sure, but we don’t want to present an endless list of options. We would prefer to figure out what are two or three display modes which our users really need.

Thanks,
Martin

Hello Ran,

so when the infinite scrolling loads another player and it won’t initialize (it won’t play when clicked) – will running this on the browser javascript console fix it?

fv_player_load()

Thanks,
Martin

Hello Ran,

please try to enable Settings -> FV Player Pro -> Integrations/Compatibility -> Load FV Flowplayer JS everywhere.

Thanks,
Martin

Hello Manuel,

to conclude this thread – since FV Player 7.4.0.727 the whole playlist is presented as a single lightbox view, so it auto-advances to next playlist item automatically. You can check the https://foliovision.com/player/demos/fv-flowplayer-lightbox -> “PLAYLIST IN LIGHTBOX” demo.

Thanks,
Martin

Hello Çapan,

so our website gives you no trouble in Huawei browser, even the YouTube demo at https://foliovision.com/player/demos/youtube-embedding ?

What about the simple MP4 file on your website, would that work?

I think you are running some ads, does it work on Huawei if you disable these ads?

Thanks,
Martin

Hello Çapan,

so you are using Android 9 with the Facebook in-app browser actually. Does it work for you if you post a simple MP4 video?

Does it work for you if you try the built-in browser?

Does it work for you if you try the Google Chrome?

Thanks,
Martin

Hello Philip,

FV Player only sends the file URL to the Chromecast, it doesn’t affect the way it plays the video. In case of a Vimeo video we just send over the HLS URL.

Are you seeing the issue on your end too? Then you can try to post some video with the so-called Vimeo Pro File URLs: https://vimeo.zendesk.com/hc/en-us/articles/224823567-Direct-links-to-video-files -> “Accessing your video’s third-party player links”

Make sure you use the HTTP Live Streaming (HLS ) one and see if you get the same issue with it as well. Videos are easier to download that way but it’s worth doing such experiment on a single video.

Thanks,
Martin

Hello Devin,

when you go to Settings -> FV Player Pro -> Pro Features -> Debug you will see there is a (more) link in the description of that setting. Clicking that will give you a full path for the verbose log file. You can get there via FTP or also figure out the HTTP URL if you copy the part starting with “/wp-content/…” until the end and use that as path with your domain URL.

Thanks,
Martin

Hello Devin,

please check if the videos are still playing. This sort of error can stop parsing of video splash screens (when inserting the videos), but will not affect the playback.

Vimeo can indeed block you from their API if you request information about a missing video multiple times. Like if you tried to post a missing video 20 times in an hour, it could happen. But then the ban should be removed in a day or so.

However these screenshots which you sent don’t seem to indicate any recent error. Please try to set Settings -> FV Player Pro -> Pro Features -> Debug to “Verbose”. That way there will be more details logged into a log file. So I wonder if anything pops up there.

Thanks,
Martin

Hello Tio,

since there is only a single Embed link, we would have to show a drop down menu with the two options – Embed full playlist or Embed current video.

Thanks,
Martin

Hello Reginald,

we plan to add BitChute support, but after we restructure the FV Player modules which is currently our priority task.

To play a video from BitChute you can just extract the MP4 URL from the page source, it doesn’t seem to expire.

Thanks,
Martin

Hello Leho,

as explained in the newsletter, we use our own API mainly to provide:

* improved video security – as stream URLs in Vimeo API don’t expire
* MPEG-DASH format which is not in Vimeo API – more reliable streaming than HLS, mainly on desktop and Android
* multiple CDNs for HLS and MPEG-DASH

FV Player Pro 7.4.2.727 can also load the Vimeo video using their API if there is problem with our API servers.

Thanks,
Martin

Hello Devin,

sorry about that, I forgot to merge that branch. Please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip Then it will work.

Also, the video links are now based on the database IDs, but the old ones keep working.

Thanks,
Martin

Hello Donna,

I tried different scenarios, but I was not able to reproduce the issue – no matter is the height was empty or if it was 100%.

We plan to get rid of the video height setting and instead detect video aspect ratio and use that.

Thanks,
Martin

Hello Reza,

you can read about the video titles here: https://foliovision.com/player/basic-setup/adding-title-and-splash-text

If you want to use it in the shortcode, you have you use the caption=”…” attribute. I see we should be changing that to title=”…”.

This whole mistake started as in WordPress they used to refer to the image labels as “captions” and we made a mistake of using he same word. While in the world of video when you say “captions” you mean the closed captions or subtitles.

Thanks,
Martin

Hello Reza,

I run into the same issue just the other day. The fix for the issue will be part of the next FV Player version – the video title will be used for the tracking.

If you need the fix right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Crystal,

I tried the Wowza test player at https://www.wowza.com/testplayers -> Adobe RTMP and it won’t play either.

Thanks,
Martin

Hello Katie,

it would be possible with the Media Source Extensions API which extends the HTML5 video in modern browsers (but not on iOS). So there is no solution which would fix it for all the browsers.

Besides it would be a lot of work and that technology is already used by the HLS.js library which FV Player uses to play HLS streams even in browsers which don’t support it natively. But as I mentioned it’s for HLS streaming format only, so you would need to re-encode your videos into that.

And since your MP4 streams are really using too much bitrate (3.5 Mbps for a 480p stream) it seems to just have to encode them again anyway.

The CDN would also be a big help, but I’m not sure how much in these rural areas.

Thanks,
Martin

Hello Stefan,

could you please send over a link to your page so that we can see how is the page with [fvplayer] shortcode broken?

The previous versions of OptimizePress used to bundle Flowplayer library with the styling too, I hope it’s not the case with their version 3.

Thanks,
Martin

Hello Katie,

3.6 Mbps is a bit rate suitable for 720p video. For a 480p video it should be 600 to 1000 kbps.

If you have users from other continents you should really be using a CDN. If S3 + CloudFront is too expensive, you can check KeyCDN which gives you the same level of protection as S3 with signed URLs, but it’s also a CDN already.

Thanks,
Martin

Hello Stefan,

please use wp-admin -> FV Player to create your video players. There you will be able to see shortcodes like [fvplayer id="1"] etc.

Then you can use these shortcodes in OptimizePress 3 page builder.

Thanks,
Martin

Hello Devin,

seems like a bug in the Hls.js library. FV Player uses version 0.11.0, but I’m noticing version 0.12.4 is out. We will put that into FV Player and send you a link to test with.

Thanks,
Martin

Hello Gergely,

please reinstall from https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip and that should fix the issue for you.

The issue appeared as you use an 100% value for the player width and height in plugin settings. You probably wanted the player to always fit to whatever content column width you use.

I think we should perhaps remove that setting, make the player 100% wide at all times (with override available for individual players) and concentrate more on the video aspect ratio.

Thanks,
Martin

Hello Gergely,

it’s strange, are you getting the same issue even if you try some other theme? You can use the live preview of the theme and click to your post where the issue can be seen.

Thanks,
Martin

Hello Reza,

I think there might be some audio codec which Firefox doesn’t support. Please use the Video Checker feature of the plugin to submit a report of the video details to us: https://foliovision.com/player/basic-setup/how-to-use-video-checker

Thanks,
Martin

Hello shamman357,

sorry about the very late reply, somehow your ticket was lost.

Was the issue happening with YouTube videos when using FV Player Pro? There was some strange behavior with that which we fixed.

Thanks,
Martin

Hello William,

please let us know more about the issue. You said only about 25% of the video plays are tracked – how did you found out about the tracking malfunction?

You can open the browser developer tools, go to the Network tab and play a video – you should be noticing requests going to _utm.gif – that’s the actual video playback tracking.

Thanks,
Martin

Hello Arnab,

actually Juraj didn’t notice you posted your ticket into a support forum for FV Gravatar Cache and not FV Player.

I can see the issue you are having. However our plugin currently only caches a single avatar size (+retina). What’s important is that it caches all the commenter gravatars, specially if you have over 100 comments on a single page and most people have no avatar set. A single avatar in the bio section which is not picked up won’t slow down the page load that much.

Thanks,
Martin

Hello Devin,

thank you for the bug report. We made the styling CSS more resilient.

You can either wait for the next FV Player Pro release or get the fix right away if you reinstall the FV Player Pro plugin, it’s in the Beta version of it.

Thanks,
Martin

Hello William,

that is correct, the Vimeo API library requires the cURL library.

Thanks,
Martin

Hello Bruno,

I had a look and one of the parent elements has the following CSS on it:

transform: matrix(1, 0, 0, 1, 0, 0);

And that messes up the FV Player fullscreen on iOS iPhone. Since that device doesn’t support a real fullscreen, we can only position the player above everything and set it to cover the entire browser window.

And due to that strange CSS transformation it can’t work properly.

Please enable Settings -> FV Player Pro -> Mobile Settings -> Alternative iOS fullscreen mode. Perhaps we should always enable this as there are so many themes with weird CSS which break our pseudo-fullscreen on iOS.

Thanks,
Martin

Hello Pickupoet,

I don’t have experience with Angular personally, but there are parts of FV Player which depend on PHP currently – like Vimeo loading or support for secure tokens of the CDNs, or parsing of VTT into interactive transcripts.

What features of our video player would you like to use?

Thanks,
Martin

Hello Jacqueline,

we actually didn’t intend to add the prev/next buttons to the tabbed playlists. I think with the tabs these buttons don’t make that much sense.

I checked the order of videos in https://vimeo.com/showcase/5364603 via the API and I’m getting:

bewustwording
Je hoofd uitzetten, hoe doe je dat
Fysiek-mentaal-emotioneel-spiriteel in balans

When I check details about that exact album I can see that the sort property is set to “arranged”. Fortunately I found that if I just set the sort to “default” in our API request it seems to order properly.

Thanks,
Martin

Hello Hilman,

please post that video (or any other video, you can even use some bogus src value) to a publicly available page, so that I can check the markup.

I tried to use your exact image URL, but it worked fine.

Does it work if you try to preview your website with some standard WordPress theme, like Twenty Nineteen?

Thanks,
Martin

Hello Bruce,

I’m not sure if you got the email notfication about my previous reply, please read it and you should find some helpful information there.

Thanks
Martin

Hello Mukesh,

I think it will just put that warning into the error logs.

I see we are still checking this in the System Info box, but there is no need for it. I’ll remove it.

Thanks,
Martin

Hello Bruce,

1) Please forward that question to your web hosting support. You can also try to enable the “Remove query string from static resources” setting in WP Rocket. They actually do it properly and keep the version number in the URL. That way the version number wouldn’t be stripped by some further “optimization”. I put that into quotes as you won’t gain any speed by removing the query string versions.

2) FV Player gives you the video player and FV Player Pro adds advanced features to it, you need to use both.

Thanks,
Martin

Hello Bruno,

actually this fix didn’t make it to the 7.4.0.727 release as it needs some more testing.

If you could reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/10870407-playlist-fix.zip to see if it helps with your issue, it would be helpful.

To reainstall a plugin you will have to first deactivate and delete the current FV Player you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Kendell,

if you mean that you would like to only show that popup if the user has watched the video until the end, and he didn’t just seek to the end of it, you can use the “fv_track_complete” event for that purpose, although it triggers a bit differently.

You can open https://foliovision.com/ and run this on the browser console:

flowplayer(0).bind('finish', function() { console.log('finish!') } );
jQuery('.flowplayer').bind('fv_track_complete', function() { console.log('fv_track_complete!') } );

See that when you click to play the video and seek near the end and let it finish only “finish!” shows up. But if you play through the video (you can seek forward, but in small steps like 10 secods ).

Another difference is that fv_track_complete triggers even if you don’t watch the video until the absolute end of it – that is to track the users who basically saw the whole video, but parhaps closed it a bit earlier.

So the winning event hook would be:

jQuery('.flowplayer').bind('fv_track_complete', function() {
  jQuery(this).data('flowplayer').bind('finish', function() { 
    console.log('finish!')
  } );
} );

So it’s a bit more complex than I anticipated. We designed these video tracking events to make it possible to integrate your own tracking calls, but if you want to make a end popup which only shows up if somebody really watch the video until the end, that is something a bit different.

Thanks,
Martin

Hello William,

your web host is missing support for one of the standard PHP libraries – cURL.

Unfortunately the only thing you can do is to delete the wp-content/plugins/fv-player-pro folder using FTP or the file manager in your host control panel.

I’m working on a new FV Player Pro version now which will handle your scenario properly and not crash.

Thanks,
Martin

Hello Deborah,

I’m using iPad with iOS 12.3.1 and it the issue just doesn’t seem to occur.

FV Player has an alternative fullscreen mode setting, but it won’t help in your case as the video is on YouTube.

Does the issue happen even with MP4 videos?

Thanks,
Martin

Hello Kendell,

if you know a bit of JavaScript and you can add your own JavaScript code to your website this won’t be a problem. I suggest I read the part about How to add your code here: https://foliovision.com/player/advanced/api-programming#how-to

There you can see code samples to hook an event to the Flowplayer ready event. Flowplayer is the video engine used in FV Player. So just change that event name “ready” to “finish” and put in the JavaScript code to show your hidden HTML element.

Thanks,
Martin

Hello Federico,

it works for us, are you able to reinstall from https://github.com/foliovision/fv-wordpress-flowplayer/archive/10870407-playlist-fix.zip and make sure you disable the Autoptimize plugin? I think it doesn’t work for you because your website is hanging on to the old script and because of Autoptimize it’s not easy to debug the issue.

Thanks,
Martin

Hello Shaun,

I don’t think I understand your use case completely.

Do you mean that you have your own database of videos and want to use FV Player for display only? You can use the [fvplayer src="..." splash="..."] kind of shortcdoes in that way.

The downside is that some of the functions won’t be available to you, like the upcoming video play stats.

Thanks,
Martin

Hello Vasudhir,

please check Settings -> FV Player Pro -> Post Interface Options -> Sharing Buttons, then you will be able to adjust that property in the FV Player Editor. More on that here: https://foliovision.com/player/basic-setup/post-interface-options -> Sharing Buttons

Thanks,
Martin