Hello Chris,

you can put in the correct key and hit the enter key, that will save it. We are going to create a new licensing screen with the extensions listed on it.

Thanks,
Martin

Hello Viet Anh,

are you sure the error which you are getting is HTTP 505? That one means that the HTTP version is not supported.

Also, you said you can’t install FV Player, but from the System Info it seems it’s all running properly. So did you try to reinstall it, but was not able to?

You also said:

my website suddenly get slower and sometimes cause 505 Internal Server Error.

When that happened could you see an increase in your server load? You mentioned the server load was as 80%.

Is there anything in the PHP slow log showing up at that time? What about the PHP error log? Is there any request logged in the access logs which seems to be repating a lot?

If you are not sure about this, it’s best to try to ask your server technical support.

It’s true that loading the Vimeo videos in FV Player Pro does run some WP Ajax call which can increase the server load if you get hundreds of video plays every minute. Is that the case? We added that “Turbocharge Ajax Vimeo loading” option to prevent exactly this issue. Are you sure you purged your Litespeed cache? Unless you did your visitors might be still getting the old page HTML code without the Turbocharge Ajax Vimeo loading enabled in it.

Thanks,
Martin

Hello Vadim,

it’s actually some stray code from times when FV Player 7 was in beta. We will get it removed now.

Thank you for the bug report!

Martin

Hello Bill,

please get rid of the “-hd” postfix in the Vimeo URL. It seems it prevents FV Player Pro from loading the MPEG-DASH stream for you. That might be the reason why the quality switching button doesn’t appear.

You are also not using the latest FV Player and FV Player Pro, however there were not changes to ABR recently.

Thanks,
Martin

Hello JF,

FV Player 7.4.7.727 is out and it lists the player author if you enable it in Screen Options. It also limits the listing of players for Contributor and Author user roles.

Thanks,
Martin

Hello Reza,

it largely depends on how do you show that popup form at the end of the video. Do you use Settings -> FV Player -> Actions -> Custom Popups with some HTML code?

Thanks,
Martin

Hello Greg,

thank you for the bug report. It has been fixed and FV Player 7.4.7.727 has been released.

Thanks,
Martin

Hello Reza,

caption=”” is the correct shortcode argument.

17 events for 3 video plays sound fine, as there are different video categories:

* Video start
* Video first quartile
* Video second quartile
* Video third quartile
* Video complete quartile
* Video / Seconds played

So if you want to just see the number of plays per video, look for “Video start” event category only.

For more information check our Using Google Analytics with FV Player guide.

Thanks,
Martin

Hello Greg,

fix for this issue will be part of the next FV Player release.

If you need it faster you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Bill,

the logic which is in place is optimized to start playing the video as quickly as possible. Then it uses ABR to switch to higher video quality depending on the video player size, retina capability and network bandwidth.

If you switch to a different quality using the control bar button it remembers that and any other videos which you play on that website will start with that quality right away.

Perhaps we should tweak it to start video with the quality which is matching the video player size instead.

Thanks,
Martin

Hello Kendell,

is that fv_track_complete trigger working well?

If so, then you are not far off – that flowplayer( function(api,root) … part is only executed when loading the player. So you are too late to add a finish event there. Instead you should just bind it to the api variable which is passed to that fv_track_complete callback function, so here’s that code part:

jQuery('.flowplayer').on('fv_track_complete', function(e,api,video_name) {
  api.bind(....)
});

Thanks,
Martin

Hello Vj,

I can confirm missing chapters when using a video ad in FV Player Pro is a bug, we will work on fixing this.

Thanks,
Martin

Hello Greg,

I see that even if step is set to 0.5x, the 0.25x option still appears. We will fix that.

Thanks,
Martin

Hello Christopher,

thank you for reporting these documentation issues, we will get them fixed.

If the video plays fine, but it gives you a 404 error in the FV Player Video Checker, then perhaps it’s getting blocked by your server. Are you hosting the video on your own webserver hosting account, or is it on some CDN?

Thanks,
Martin

Hello Greg,

please check Settings -> FV Player -> Sidewide FV Player Defaults -> Speed Step.

Thanks,
Martin

Hello Stuart,

I tried to play the video in an older Chromium version (it’s the open source version of Chrome) and it’s failing in that one as well. So if there is a bug in Chrome, it’s around for a while.

I can only suggest you to try some other encoder.

Thanks,
Martin

Hello John,

I’m sorry to hear about such trouble. Perhaps there was a glitch on the Vimeo end.

Thanks,
Martin

Hello Greg,

thank you for the bug report. The cause of that bug is that we allowed the playlist to show in the lightbox view not like multiple items (meaning each playlist item has its own lightbox item), but as player together with playlist thumbnails below it.

Now we fixed this bug with single video display and prepared it for the next plugin release. If you need this bug right now, you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Uwe,

I’m sorry this takes so long, we were slowed down by some internal restructuring – starting to manage FV Player development in Taiga.

As a quick fix you can go back to FV Player 7.3.19.727: https://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.7.3.19.727.zip You can check the changelog at https://foliovision.com/player/changelog to see what you miss that way.

Thanks,
Martin

Hello Philip,

FV Player VAST only works with the VAST ads. If you have your own ads you can still load them into some VAST serving platform and use that to rotate the ads. There are different services for it and I think Google AdSense lets you manage your own ad inventory as well.

Thanks,
Martin

Hello Thierry,

please user our video checker to submit the report of the video details to us: https://foliovision.com/player/basic-setup/how-to-use-video-checker

Thanks,
Martin

Hello Serii,

do you want to disable any clicks on the timeline to disallow seeking? Then a CSS like this would work:

.flowplayer .fp-timeline {
    pointer-events: none;
}

If you want to stop the seek operation you need to hook on beforeseek and do an e.preventDefault() where e is the first parameter of the callback. The 3rd argument of the callback is the seek time, so you can compare that to api.video.time to tell if it’s a rewind.

Thanks,
Martin

Hello Ákos,

did deactivate the theme script minifying solve the issue? You can reinstall FV Player from wordpress.org and enable the Settings -> FV Player -> Integrations/Compatibility -> “Remove fancyBox” setting in it and you should see – do you get photos in lightbox and video in lightbox as well?

You should be using a separate plugin for the JS minification. WP Rocket does a great job in that aspect. Although what you really need to speed up your website is asynchronous CSS and deferred JavaScript loading, which is also in capabilities of that plugin.

Thanks,
Martin

Hello Gbrother,

unfortunately that login doesn’t work, it says the username is incorrect. Please provide the following:

1) System information from Settings -> FV Player -> Tools -> System Info.

2) the [fvplayer…] shortcode you are using.

3) if it’s a shortcode with the id=”…” argument, please provide the export of that player ID data from wp-admin -> FV Player – find that playlist and find “Export” link in that table row actions.

Thanks,
Martin

Hello Philip,

the video ads feature in FV Player Pro currently only lets you place these ads before or after the video. There is currently no way of placing these ads in middle of a video.

We are working on a feature which lets you put annotations at any specific time in any video and I see it could let you pick from your video ads as well. It’s a bigger job though.

With VAST you can manage your own ad inventory as well.

Thanks,
Martin

Hello Edward,

we show the playlist prev/next buttons as people are used to it from the YouTube player. If you want to hide it, we added the instructions here: https://foliovision.com/player/advanced/css-tips-and-fixes#playlist-prev-next-buttons

I’m not sure what emoji you are referring to.

Thanks,
Martin

Hello Akos,

it’s not clear if you need the theme lightbox functionality or not.

Will enabling Settings -> FV Player -> Integrations/Compatibility -> “Remove fancyBox” (description reads “Use if FV Player lightbox is not working and you see a “fancyBox already initialized” message on JavaScript console”) fix the issue for you?

Thanks,
Martin

Hello Peter,

please also answer the other questions I posted previously:

1) you said that several links did not appear on the second language – do you mean these links to different languages now give you a 404 error?

2) Are you getting the same issue with just FV Player active when you disable FV Player Pro?

And also:

3) Please install these two plugins:

https://wordpress.org/plugins/debug-bar/
https://wordpress.org/plugins/fg-debug-bar-rewrite-rules/#description

And see if the “Rewrite Rules” reported in that debug bar change when you disable FV Player.

Thanks,
Martin

Hello Daniele,

please download the new version of FV Player Vimeo Live Streaming from https://foliovision.com/my-licenses and reinstall from that.

Also make sure you use the latest FV Player Pro and switch it to Beta version too, here’s how to do that: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta

Unfortunately Vimeo has prevented playback of Vimeo Live Streams outside of its player, so with this new plugin version the Vimeo live streams will play using the Vimeo player during live broadcast.

Once the live streaming finishes and it’s are archived, it will play in FV Player Pro. This will all happen automatically.

I’m also noticing you are removing the query string versions on your website. Here are the reasons so to do it: https://foliovision.com/2017/06/wordpress-cdn-best-practices If these query string versions are not in place you have to (and your users as well!) purge your browser cache after any front-end plugin update to ensure consistent behavior of your website.

Thanks,
Martin

Hello Girish,

we have prepared this improvement (working audio menu on HLS in Safari) for the next FV Player release. You can already test it out here: https://foliovision.com/player/demos/multiple-audio-tracks

Thanks,
Martin

Hello,

if you can play a HLS stream hosted on Google Cloud Storage (are you sure it works in Chrome as well? You need CORS headers to be able to stream HLS on all browsers: https://foliovision.com/player/video-hosting/hls#hls-js), then an encrypted HLS stream will work as well.

Thanks,
Martin

Hello Mitch,

1) The CSS selector for the list of chapters is .fv_fp_chapters. To put it next to FV Player you would have to start with a CSS like this:

.flowplayer {
  width: 66%;
  float: left;
}
.fv_fp_chapters {
  width: 29%;
  float: left;
}

And then figure out a media query to not have it appear on mobile like that.

I see that what’s missing here and making it harder is the absence of a wrapping DIV.

2) You can use a CSS rule like this:

.flowplayer span.fv-fp-chapter {
  display: block
}

Some of these adjustments could be in plugin options for sure, but we don’t want to present an endless list of options. We would prefer to figure out what are two or three display modes which our users really need.

Thanks,
Martin

Hello Ran,

so when the infinite scrolling loads another player and it won’t initialize (it won’t play when clicked) – will running this on the browser javascript console fix it?

fv_player_load()

Thanks,
Martin

Hello Ran,

please try to enable Settings -> FV Player Pro -> Integrations/Compatibility -> Load FV Flowplayer JS everywhere.

Thanks,
Martin

Hello Manuel,

to conclude this thread – since FV Player 7.4.0.727 the whole playlist is presented as a single lightbox view, so it auto-advances to next playlist item automatically. You can check the https://foliovision.com/player/demos/fv-flowplayer-lightbox -> “PLAYLIST IN LIGHTBOX” demo.

Thanks,
Martin

Hello Çapan,

so our website gives you no trouble in Huawei browser, even the YouTube demo at https://foliovision.com/player/demos/youtube-embedding ?

What about the simple MP4 file on your website, would that work?

I think you are running some ads, does it work on Huawei if you disable these ads?

Thanks,
Martin

Hello Çapan,

so you are using Android 9 with the Facebook in-app browser actually. Does it work for you if you post a simple MP4 video?

Does it work for you if you try the built-in browser?

Does it work for you if you try the Google Chrome?

Thanks,
Martin

Hello Philip,

FV Player only sends the file URL to the Chromecast, it doesn’t affect the way it plays the video. In case of a Vimeo video we just send over the HLS URL.

Are you seeing the issue on your end too? Then you can try to post some video with the so-called Vimeo Pro File URLs: https://vimeo.zendesk.com/hc/en-us/articles/224823567-Direct-links-to-video-files -> “Accessing your video’s third-party player links”

Make sure you use the HTTP Live Streaming (HLS ) one and see if you get the same issue with it as well. Videos are easier to download that way but it’s worth doing such experiment on a single video.

Thanks,
Martin

Hello Devin,

when you go to Settings -> FV Player Pro -> Pro Features -> Debug you will see there is a (more) link in the description of that setting. Clicking that will give you a full path for the verbose log file. You can get there via FTP or also figure out the HTTP URL if you copy the part starting with “/wp-content/…” until the end and use that as path with your domain URL.

Thanks,
Martin

Hello Devin,

please check if the videos are still playing. This sort of error can stop parsing of video splash screens (when inserting the videos), but will not affect the playback.

Vimeo can indeed block you from their API if you request information about a missing video multiple times. Like if you tried to post a missing video 20 times in an hour, it could happen. But then the ban should be removed in a day or so.

However these screenshots which you sent don’t seem to indicate any recent error. Please try to set Settings -> FV Player Pro -> Pro Features -> Debug to “Verbose”. That way there will be more details logged into a log file. So I wonder if anything pops up there.

Thanks,
Martin

Hello Tio,

since there is only a single Embed link, we would have to show a drop down menu with the two options – Embed full playlist or Embed current video.

Thanks,
Martin

Hello Reginald,

we plan to add BitChute support, but after we restructure the FV Player modules which is currently our priority task.

To play a video from BitChute you can just extract the MP4 URL from the page source, it doesn’t seem to expire.

Thanks,
Martin

Hello Leho,

as explained in the newsletter, we use our own API mainly to provide:

* improved video security – as stream URLs in Vimeo API don’t expire
* MPEG-DASH format which is not in Vimeo API – more reliable streaming than HLS, mainly on desktop and Android
* multiple CDNs for HLS and MPEG-DASH

FV Player Pro 7.4.2.727 can also load the Vimeo video using their API if there is problem with our API servers.

Thanks,
Martin

Hello Devin,

sorry about that, I forgot to merge that branch. Please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip Then it will work.

Also, the video links are now based on the database IDs, but the old ones keep working.

Thanks,
Martin

Hello Donna,

I tried different scenarios, but I was not able to reproduce the issue – no matter is the height was empty or if it was 100%.

We plan to get rid of the video height setting and instead detect video aspect ratio and use that.

Thanks,
Martin

Hello Reza,

you can read about the video titles here: https://foliovision.com/player/basic-setup/adding-title-and-splash-text

If you want to use it in the shortcode, you have you use the caption=”…” attribute. I see we should be changing that to title=”…”.

This whole mistake started as in WordPress they used to refer to the image labels as “captions” and we made a mistake of using he same word. While in the world of video when you say “captions” you mean the closed captions or subtitles.

Thanks,
Martin

Hello Reza,

I run into the same issue just the other day. The fix for the issue will be part of the next FV Player version – the video title will be used for the tracking.

If you need the fix right now you can reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

Thanks,
Martin

Hello Crystal,

I tried the Wowza test player at https://www.wowza.com/testplayers -> Adobe RTMP and it won’t play either.

Thanks,
Martin

Hello Katie,

it would be possible with the Media Source Extensions API which extends the HTML5 video in modern browsers (but not on iOS). So there is no solution which would fix it for all the browsers.

Besides it would be a lot of work and that technology is already used by the HLS.js library which FV Player uses to play HLS streams even in browsers which don’t support it natively. But as I mentioned it’s for HLS streaming format only, so you would need to re-encode your videos into that.

And since your MP4 streams are really using too much bitrate (3.5 Mbps for a 480p stream) it seems to just have to encode them again anyway.

The CDN would also be a big help, but I’m not sure how much in these rural areas.

Thanks,
Martin

Hello Stefan,

could you please send over a link to your page so that we can see how is the page with [fvplayer] shortcode broken?

The previous versions of OptimizePress used to bundle Flowplayer library with the styling too, I hope it’s not the case with their version 3.

Thanks,
Martin