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FV Player version 7.4.2.727 when i update the fv player css are breaking

Foliovision › Forums › FV Player › Bug Reports › FV Player version 7.4.2.727 when i update the fv player css are breaking

  • Hasan 5 years, 8 months ago

    When I update the previous version to latest version of fv player then the error appears. All video of my site is broke. It does not work functionally. When I go back to the previous version the error solved. Please solve this problem in the next update. I used different theme to solve this problem but syill no solution. I use caching plugin when I clear cache the error happens. But in version 7.3.19.727 there is no error shows up.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Juraj Kacaba 6 years ago
    Avatar photo

    Hi Hasan,

    Can you please copy the error info here for us? With this little information we are unable to find what is causing the error.

    Thanks for using our plugin,
    Juraj

    Josu S. 6 years ago

    Same here.

    In my case, the splash image is 10px away from the “vídeo-box”.

    Look this:

    https://imgur.com/a/kVgbJdE

    Hasan 6 years ago

    admin video check info ar showing no error. Here are the debug info
    <div class=”mail-content-notice”><p></p><p>Analysis of http://edge-ap2.cloudfrontcdn.in:1935/edge1/smartsh2.stream_aac/chunklist_w938713419.m3u8</p><p>Mime Type: <tt>application/vnd.apple.mpegurl</tt><br>Compatibility: <tt>CORS headers and crossdomain.xml found</tt><br>Duration: <tt>N/A</tt><br>Video: <tt><br> Stream #0:1: Video: h264 (Main), yuv420p, 640×360, 25 fps, 25 tbr, 90k tbn, 50 tbc</tt><br>Audio: <tt><br> Stream #0:2: Audio: aac (LC), 48000 Hz, stereo, fltp</tt><br></p><p></p></div>

    I think everything is working correctly. I check my theme from theme check of fv player setting. It shows the below information

    We also recommend you to open any of your videos on your site and see if you get a red warning message about JavaScript not working.

    FV Flowplayer script found: http://robistream.com/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=7.4.2.727!

    jQuery library found: http://robistream.com/wp-includes/js/jquery/jquery.js?ver=1.12.4-wp!

    But still no player showing. I include a screenshot that how the channel appears

    fv-player-3
    fv-player
    Martin 6 years ago

    Hello Hasan,

    it appears something is setting the max-height CSS property of the FV Player element improperly (it’s the div with class “flowplayer” and others.

    Please try to preview your website with some other theme and see if the issue keeps occurring.

    Next you can try to disable other plugins one by one and see when the issue disappears.

    There was no recent change in FV Player which could cause this. The splash image is no longer done with a CSS background, but it uses an img tag, but that’s it..

    Hello Josu,

    seems like adding a CSS rules like this will fix the issue, we will make it so for the next version of our plugin:

    .flowplayer .fp-splash {
      margin: 0;
    }

    Thanks,
    Martin

    Josu S. 6 years ago

    Not solved :P

    Martin 6 years ago

    Hello Josu,

    I put that CSS into a development version of our plugin – could you please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/splash-screen-no-margin.zip

    To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Please clear your browser cache and see if this new version fix the issue.

    Thanks,
    Martin

    Josu S. 6 years ago

    Done, but… no changes.

    BR.

    Martin 6 years ago

    Hello Josu,

    it appears something is setting some extra margin for the img element in our player. If you know a bit of CSS you can figure it out using the browser developer tools.

    Please try to preview your website with some other theme and see if the issue keeps occurring.

    Next you can try to disable other plugins one by one and see when the issue disappears.

    We are also happy to fix the issue for you. We do offer the Making FV Player work with your theme service, but this display bug seems more simple, so we could fix it right on your website if you order the much cheaper Pro support incident.

    Thanks,
    Martin

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: FV Player version 7.4.2.727 when i update the fv player css are breaking



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