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Hey guys,
pretty sure this worked before, but if im wrong i apologize in advance. I cant get any buttons – play/speed/share etc to work or even be seen in a video when lightbox popup is activated. I am pretty sure this was available before so wonder if it disappeared with the latest update or if im doing something wrong. Its activated in my settings, and when i disable the lightbox popup it works just fine. Appreciate the help.
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Hello turbokingspoker,
I’ve tested and it seems everything is working fine on our side. Can you please send us a link to your website with such a problematic video?
You can see in this demo that it’s working fine on our site which is using the latest version of FV Player.
Thanks,
JurajHello Juraj,
hope you guys had a nice weekend.
Here is a link to a video that doesnt show the control bar. https://turbokingspoker.com/zzz-video-128/The problem is on all videos though, not just this one.
Thanks.
Hello turbokingspoker,
Can you please send us your system info?
I’ve checked your website, perhaps this issue can be caused by some other plugin colliding with FV Player.You can find system info at:
Settings -> FV Player Pro -> Tools -> System info
You can simply copy the whole info here.
Thanks for using our player,
Juraj( System Info removed )
Hello turbokingspoker,
I see the lightbox doesn’t count on the fixed controlbar.
We will get it fixed, in the meantime you can try to just comment out this line in FV Player lightbox CSS: https://github.com/foliovision/fv-wordpress-flowplayer/blob/master/css/fancybox.css#L23
Thanks,
MartinHey Martin, im assuming you meant the fancybox CSS and not the lightbox CSS. https://gyazo.com/5a62e9a83fc2f461411dfee2a48ca963
Commented the line out, but results didnt change. There is still no buttons visible in the lightbox
Hello turbokingspoker,
make sure you clear your WordPress cache. Here is a link which opens your page without CSS optimization and the controlbar works there: https://turbokingspoker.com/zzz-video-128/?test=1
I’m glad we are not far from fixing this now, I just need to test different edge cases – better think about automating that part too.
Thanks,
Martin
