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Hey guys,
pretty sure this worked before, but if im wrong i apologize in advance. I cant get any buttons – play/speed/share etc to work or even be seen in a video when lightbox popup is activated. I am pretty sure this was available before so wonder if it disappeared with the latest update or if im doing something wrong. Its activated in my settings, and when i disable the lightbox popup it works just fine. Appreciate the help.
Viewing 7 replies - 1 through 7 (of 7 total)
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Hello turbokingspoker,
I’ve tested and it seems everything is working fine on our side. Can you please send us a link to your website with such a problematic video?
You can see in this demo that it’s working fine on our site which is using the latest version of FV Player.
Thanks,
Juraj
Hello Juraj,
hope you guys had a nice weekend.
Here is a link to a video that doesnt show the control bar. https://turbokingspoker.com/zzz-video-128/The problem is on all videos though, not just this one.
Thanks.
Hello turbokingspoker,
Can you please send us your system info?
I’ve checked your website, perhaps this issue can be caused by some other plugin colliding with FV Player.You can find system info at:
Settings -> FV Player Pro -> Tools -> System info
You can simply copy the whole info here.
Thanks for using our player,
Juraj
### Begin System Info ### ## Please include this information when posting support requests ## Multisite: No SITE_URL: https://turbokingspoker.com HOME_URL: https://turbokingspoker.com Plugin URL: https://turbokingspoker.com/wp-content/plugins/fv-wordpress-flowplayer FV Player version: 7.4.8.727 FV Player core version: 7.2.7 FV Player license: Valid (next check 2019-11-06 14:41:57 GMT) FV Player Pro version: 7.4.7.727 FV Player Pro license: Valid (next check 2019-11-06 14:41:57 GMT) FV Player PPV version: 7.3.12.727 FV Player PPV license: Valid (next check 2019-11-06 22:10:11 GMT) WordPress Version: 5.2.4 Permalink Structure: /%postname%/ Active Theme: Betheme 21.3.1.1 Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.70 Safari/537.36 PHP Version: 7.0.33 MySQL Version: 5.7.23 Web Server Info: Apache WordPress Memory Limit: 40M PHP Memory Limit: 256M PHP Upload Max Size: 64M PHP Post Max Size: 64M PHP Upload Max Filesize: 64M PHP Time Limit: 180 PHP Max Input Vars: 5000 PHP Arg Separator: & PHP Allow URL File Open: Yes WP_DEBUG: Disabled DISPLAY ERRORS: N/A cURL: Your server supports cURL. ACTIVE PLUGINS: All-in-One WP Migration: 7.9 Async JavaScript: 2.19.07.14 BeTheme Header Builder: 1.0.4 BusinessPress: 0.9.3 Classic Editor: 1.5 Conditional Menus: 1.1.4 Contact Form 7: 5.1.4 Duplicate Page: 4.0 Easy Digital Downloads: 2.9.19 Easy Digital Downloads - Authorize.net Gateway: 1.1.3 Elementor: 2.7.5 EWWW Image Optimizer: 5.1.1 FV Player: 7.4.8.727 FV Player PayPerView: 7.3.12.727 FV Player Pro: 7.4.7.727 FV TurboKings Tweaks: 0.8 HappyForms: 1.8.19 Log Emails: 1.3.1 Login Logout Register Menu: 1.0 MC4WP: Mailchimp for WordPress: 4.6.2 Restrict Content Pro: 3.2.3 Restrict Content Pro - Restrict Past Content: 1.0.2 ShortPixel Adaptive Images: 1.4.1 Simple History: 2.32 Simple History - Geo IP: 0.1 Slider Revolution: 5.4.8.3 WooCommerce: 3.7.1 WooCommerce Blocks: 2.4.4 WooCommerce PayPal Checkout Gateway: 1.6.17 WooCommerce Services: 1.21.1 WooCommerce Stripe Gateway: 4.3.0 WordPress Importer: 0.6.4 WPBakery Page Builder: 5.7 WPForms Lite: 1.5.6 WP Last Login: 3 WP Mail SMTP: 1.7.0 WP Rocket: 3.3.7 WP YouTube Lyte: 1.7.8 SETTINGS Array ( [notice_new_lightbox] => 1 [notice_db] => 1 [autoplay] => false [googleanalytics] => [key] => (redacted) [logo] => [rtmp] => [auto_buffering] => false [disableembedding] => true [disablesharing] => true [disable_video_hash_links] => true [popupbox] => false [allowfullscreen] => true [allowuploads] => true [postthumbnail] => false [tgt] => backgroundcolor [backgroundColor] => #333333 [canvas] => #000000 [sliderColor] => #ffffff [durationColor] => #eeeeee [timeColor] => #eeeeee [progressColor] => #bb0000 [bufferColor] => #eeeeee [timelineColor] => #666666 [borderColor] => #666666 [hasBorder] => false [adTextColor] => #888888 [adLinksColor] => #ff3333 [subtitleBgColor] => rgba(0,0,0,0.50) [subtitleSize] => 16 [playlistBgColor] => #808080 [playlistFontColor] => # [playlistSelectedColor] => #bb0000 [logoPosition] => bottom-left [parse_commas] => false [width] => 1920 [height] => 1080 [engine] => false [font-face] => Tahoma, Geneva, sans-serif [ad] => [ad_width] => 0 [ad_height] => 0 [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; } .wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative } [ad_show_after] => 0 [disable_videochecker] => false [interface] => Array ( [ads] => false [align] => true [autoplay] => true [controlbar] => true [embed] => false [mobile] => true [playlist_advance] => false [playlist] => true [playlist_captions] => true [share] => true [speed] => true [splash_text] => false [subtitles] => true [sticky] => true [synopsis] => false [end_actions] => true [lightbox] => true [ab] => false [popup] => true ) [amazon_bucket] => Array ( [0] => ) [amazon_key] => (redacted, 1) [amazon_secret] => (redacted, 1) [amazon_region] => Array ( [0] => ) [amazon_expire] => 5 [amazon_expire_force] => false [fixed_size] => false [js-everywhere] => false [marginBottom] => 28 [ui_play_button] => true [volume] => 0.7 [player-position] => [playlist_advance] => false [sharing_email_text] => Check out the amazing video here [liststyle] => horizontal [ui_speed_increment] => 0.25 [popups_default] => no [email_lists] => Array ( [#fv_list_dummy_key#] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [0] => Array ( [title] => [description] => [first_name] => 0 [last_name] => 0 [disabled] => 0 ) [1] => Array ( [title] => Subscribe to list one [description] => Two good reasons to subscribe right now [first_name] => 1 [last_name] => 0 [disabled] => 0 ) ) [sticky_video] => false [sticky_place] => right-bottom [sticky_width] => 380 [playlist-design] => 2017 visible-captions [skin-slim] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-youtuby] => Array ( [progressColor] => #bb0000 [accent] => #4682B4 ) [skin-custom] => Array ( [hasBorder] => false [bottom-fs] => false [borderColor] => #666666 [marginBottom] => 2.8 [bufferColor] => #eeeeee [canvas] => #000000 [backgroundColor] => rgba(51,51,51,1.00) [font-face] => Tahoma, Geneva, sans-serif [player-position] => [progressColor] => #bb0000 [timeColor] => #eeeeee [durationColor] => #eeeeee [design-timeline] => [design-icons] => [accent] => #4682B4 ) [skin] => youtuby [hlsjs] => true [lightbox_images] => true [lightbox_improve_galleries] => false [mailchimp_api] => [mailchimp_list] => [mailchimp_label] => Subscribe for updates [version] => 7.4.8.727 [css_writeout-https-turbokingspoker-com-wp-content] => 1551203124 [player_model_db_checked] => 7.4.8.727 [video_checker_agreement] => true [video_model_db_checked] => 7.4.8.727 [player_meta_model_db_checked] => 7.4.8.727 [video_meta_model_db_checked] => 7.4.8.727 [pro] => Array ( [quality] => , [video_ads_default] => no [video_ads_postroll_default] => no [video_ads_skip] => 5 [video_ads_skip_minimum] => 10 [interface] => Array ( [chapters] => false [copy_text] => false [hflip] => false ) [autoplay_once] => false [start_end] => false [autoplay_scroll] => false [ab_loop] => false [vimeo_debug] => false [copy_text] => false [copy_text_time] => 5 [download_template] => %caption% [vimeo] => true [yt_logo] => false [youtube_titles_disable] => false [youtube_ads_disable] => false [youtube_key] => [amazon_s3] => false [cf_domain] => [cf_key_id] => [cf_pk] => [elastic_key] => [elastic_secret] => [elastic_region] => [bunnycdn_domain] => [bunnycdn_secure_token] => (redacted) [keycdn_domain] => [keycdn_secure_token] => (redacted) [stackpath_domain] => [stackpath_secure_token] => (redacted) [ads_exoclick_zone] => [ads_exoclick_login] => [ads_exoclick_cat] => [ads_exoclick_site] => [video_ads_between_vids] => false [video_ads_once] => false [video_ads] => Array ( ) [vimeo_at] => (redacted) [vimeo_qs] => false [vimeo_titles_disable] => false [vimeo_dash_disable] => true [vimeo_iframe] => false [vimeo_location] => [vimeo_direct_ajax] => false [ppv_rcp_levels] => Array ( [-1] => -1 [0] => 1 [1] => 2 [2] => 4 ) [ppv_title] => [ppv_description] => [transcript_theme] => light [watching_prompt_msg] => Are you still watching? [watching_prompt] => false [watching_prompt_interval] => 1 [transcript_hidden] => false [download_no_right_click] => false ) [fv-wp-flowplayer-submit] => SaveAllChanges [show_controlbar] => true [ui_no_picture_button] => false [ui_repeat_button] => false [ui_speed] => true [splash] => [subtitleOn] => false [video_position_save_enable] => true [integrations] => Array ( [featured_img] => false [wp_core_video] => false [facebook_sharing] => false [schema_org] => false ) [css_disable] => true [profile_videos_enable_bio] => false [parse_comments] => false [rtmp-live-buffer] => false [db_duration] => true [lightbox_force] => false [mobile_native_fullscreen] => true [mobile_force_fullscreen] => false [mobile_alternative_fullscreen] => true [video_sitemap] => false [video_sitemap_meta] => [playlistFontColor-proxy] => # [subtitleFontFace] => inherit [s3_browser] => false [vi_login] => [vi_pass] => [key7] => [fv_player_admin_pro_quality_alive] => 1 [fv_player_admin_pro_video_ads_alive] => 1 [css_writeout-https-turbokingspoker-com] => 1572471311 [ui_rewind_button] => true [mobile_landscape_fullscreen] => false [chromecast] => true ) DATABASE CREATE TABLE `dd7_fv_player_players` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `player_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `player_slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `videos` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `ab` varchar(3) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad` text COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `ad_skip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `align` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `author` bigint(20) unsigned NOT NULL DEFAULT '0', `autoplay` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `controlbar` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `copy_text` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0', `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00', `embed` varchar(12) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_actions` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end_action_value` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `hflip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `qsel` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_title` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL, `share_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `speed` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `sticky` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL, `width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`) ) ENGINE=MyISAM AUTO_INCREMENT=130 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `dd7_fv_player_playermeta` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_player` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_player` (`id_player`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=MyISAM AUTO_INCREMENT=673 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `dd7_fv_player_videos` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `src` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src1` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `src2` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `splash_text` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `caption` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `end` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `mobile` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, `start` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `src` (`src`(191)), KEY `caption` (`caption`(191)) ) ENGINE=MyISAM AUTO_INCREMENT=167 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci CREATE TABLE `dd7_fv_player_videometa` ( `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT, `id_video` bigint(20) unsigned NOT NULL DEFAULT '0', `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL, `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL, PRIMARY KEY (`id`), KEY `id_video` (`id_video`), KEY `meta_key` (`meta_key`(191)) ) ENGINE=MyISAM AUTO_INCREMENT=635 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci ### End System Info ###
Hello turbokingspoker,
I see the lightbox doesn’t count on the fixed controlbar.
We will get it fixed, in the meantime you can try to just comment out this line in FV Player lightbox CSS: https://github.com/foliovision/fv-wordpress-flowplayer/blob/master/css/fancybox.css#L23
Thanks,
Martin
Hey Martin, im assuming you meant the fancybox CSS and not the lightbox CSS. https://gyazo.com/5a62e9a83fc2f461411dfee2a48ca963
Commented the line out, but results didnt change. There is still no buttons visible in the lightbox
Hello turbokingspoker,
make sure you clear your WordPress cache. Here is a link which opens your page without CSS optimization and the controlbar works there: https://turbokingspoker.com/zzz-video-128/?test=1
I’m glad we are not far from fixing this now, I just need to test different edge cases – better think about automating that part too.
Thanks,
Martin
Viewing 7 replies - 1 through 7 (of 7 total)
