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Admin checker: CORS Request

[Solved]

Foliovision › Forums › FV Player › Requests and Feedback › Admin checker: CORS Request

  • Edward 5 years, 4 months ago

    Hello

    When I load a page with video the admin checker displays “Admin: Checking the video file… then fails with message “Admin: Check failed.”

    Firefox console shows error: “Request from an extraneous source is blocked: A single source policy prohibits reading a remote resource at https://video-checker.foliovision.com/. (Reason: Failed to execute CORS request).” with reference to doc https://developer.mozilla.org/en-US/docs/Web/HTTP/CORS/Errors/CORSDidNotSucceed.

    Chrome console shows error: POST https://video-checker.foliovision.com/ net::ERR_CONNECTION_REFUSED jquery.js?ver=1.12.4-wp:4

    If I understand correctly, in order for the Admin checker start working my site https://gnm-practice.ru needs to be added to the CORS policy at video-checker.foliovision.com.

    Please, clarify

    Thanks

Viewing 11 replies - 1 through 11 (of 11 total)
  • Juraj Kacaba 5 years ago
    Avatar photo

    Hello Edward,

    That means most possibly your hosting server blocks our server from connecting to yours. If you want checker to work you probably need to add exception for https://video-checker.foliovision.com/ to your CORS headers config.

    Let us know if you found any solution!

    Thanks for being part of the Foliovision,
    Juraj

    Edward 5 years ago

    Juraj,

    https://video-checker.foliovision.com/ Is it accessible from internet?

    General
    Request URL:https://video-checker.foliovision.com/
    Request Method:POST
    Status Code:
    Error:NS_ERROR_CONNECTION_REFUSED
    Started:06:33:30
    Total time:4.45 s

    It seems as error due timeout.

    I tryed to send POST manually via RESTED, the same error.
    screenshot attached below

    post_error
    post_error
    Edward 5 years ago

    Juraj,

    do you use any access policy or black list for https://video-checker.foliovision.com ?

    I even can’t do a successful GET request for this page from different ip addresses. It seems as unreachible.

    Edward

    Martin 5 years ago

    Hello Edward,

    please just open https://video-checker.foliovision.com/ and you should get:

    {"error":"No default action."}

    Thanks,
    Martin

    Edward 5 years ago

    Hello Martin,

    thanks for your response.

    It seems this page is not accessible from Russia, though domain ping is ok.
    The only way I can get the page via http/https is to switch Opera to VPN mode. I’ve tried two different providers.

    Edward

    Martin 5 years ago

    Hello Edward,

    we don’t do anything to block any IP address.

    So are you saying your browser was not able to connect at all? Could you please share your IP address with us?

    Thanks,
    Martin

    Edward 5 years ago

    Hello Martin,

    yes, browsers report ERR_CONNECTION_REFUSED error.

    My IP address 46.188…..

    It seems video-checker is outsourced in the cloud. Could the problem be on their side?

    I see that video-checker works when switching to VPN mode.

    Edward

    Martin 5 years ago

    Hello Edward,

    it runs on VPS.

    I don’t see any trace of that IP in logs.

    I’m contacting support.

    Thanks,
    Martin

    Martin 5 years ago

    Hello Edward,

    so far the host only admitted there is some disruption in traffic from some areas in Russia to some of their datacenters. It appears that traffic has been blocked at some other point in the Internet, which is beyond their control.

    So hopefully they figure it out.

    If you like computers and know how to use some utilities and want to help you can run MTR. Here’s a full guide to it, but if you are using Windows, it actually has a graphical user interface which is not too hard: https://www.linode.com/docs/networking/diagnostics/diagnosing-network-issues-with-mtr/

    Thanks,
    Martin

    Edward 5 years ago

    Hello Martin,

    thanks. I’ll try to figure it out

    Martin 5 years ago

    Hello Edward,

    they say it’s outside of they control and asked me to setup another serve and see if you can access that one. Please see if this page opens for you: https://api-eu.foliovision.com/

    You should see just “No default action.”

    Thanks,
    Martin

Viewing 11 replies - 1 through 11 (of 11 total)
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