Forum Replies Created
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Hello Kobus,
please don’t misunderstand, I’m not recommending that you modify the plugin files as a permanent fix. I’m only suggesting that in case you are a web developer as a quick fix to see if it helps. If it would help, your bug report to JetPack would be more detailed. However just telling them at while line the error is occurring in what file should be enough.
We don’t like our sites to be bound with some functionality to external services, like for example WordPress.com. If you are using a lot of the JetPack functions, it might be working well for you. We also don’t recommend themes which have built-in functions which make it hard to change to a different theme later.
Thanks,
MartinHello Kobus,
in general we don’t recommend using JetPack because of its WordPress.com integration – unless that’s what you really need. There are good alternatives for most of its functions which don’t tie you down like that.
Since you are our pro user I checked your site and I can see the error:
tiled-gallery.js?x74069:163 Uncaught ReferenceError: wp is not defined(…)
Does it appear when you remove FV Player from that post and only keep the gallery? If so, then it’s Jetpack’s fault. Otherwise it must be some strange conflict.
In that case you can try to modify that //cdn.foliovision.com/wp-content/plugins/jetpack/modules/tiled-gallery/tiled-gallery/tiled-gallery.js file and comment out the block at line 163. If you are experienced in JavaScript, it won’t be a problem, just remember to clear any cache – your browser, CDN and so on.
If you would like us to get this fixed for you with priority, you can order our Pro support: http://foliovision.com/pro-support
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
yes, the quality switching works for RTMP, you ca see a demo here https://foliovision.com/player/demos/flowplayer-quality-switching -> RTMP
We don’t support RTSP, as there were not enough requests to add it unfortunately.
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
sorry about the delay. I don’t think you should be using Handbrake for the various quality streams. I only know details of how HLS works in AWS Elastic Transcoder and in there you put up the big master video file in high quality and then you setup the pipeline in which you define what qualities should be in the HLS.
You can see it in https://foliovision.com/player/video-hosting/securing-your-video/hls-stream -> “Once the pipeline is properly set up, create your transcoding job.”
However AWS is too complex and we are looking for some easier to use HLS transcoder.
Are you still using Scale Engine? Don’t they have any guidelines for HLS stream with multiple qualities.
The way you use it with multiple HLS streams works with quality switching, but it’s only detected when the playback starts – at least that’s what I was able to figure out. But if you switch to full screen for example, you won’t get the higher quality and it won’t detect change in network connection speed.
Thanks,
Martin8 years ago in reply to: Error with fv_player_vast_custom_trackingHello Ralf,
I guess you are using the custom tracking code for FV Player VAST like this one: https://gist.github.com/foliovision/1fec01e5ca8cb2a6a03d
If fv_player_vast_custom_tracking is undefined, the custom tracking might be broken for you.
To fix it you can add a check for the “api” variable. Actuall I just added it to the above Gist, so you can revise your code.
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videosHello,
thank you for reminding us of this issue. We will add the translations for FV Player Pro.
Thanks,
Martin8 years ago in reply to: intro outro on liveHello Alessandro,
sorry about the delay.
I tried to setup a video ad in front of a HLS live stream here and I’m not noticing issues with it: https://foliovision.com/player/demos/roll-custom-video -> Live Stream
I’m not sure about the post-roll (video at the end) of the live stream. Do you have a live stream which you control? Then you should be able to test this easily: https://foliovision.com/player/ads/using-preroll-postroll-ads
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videosHello,
please make sure you are using latest FV Player and FV Player Pro and then let us know if it helped or not.
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videosHello,
it works for us, you can check the demo here: https://foliovision.com/player/demos/roll-custom-video
FV Player 6.0.5.6 is now released.
Thanks,
MartinHello Nathan,
AMP is really a moving target. We did something to make sure FV Player videos still play when using AMP. It mean the proper script has to be included and now AMP validator is not liking that:
The tag ‘script’ is disallowed except in specific forms. CUSTOM_JAVASCRIPT_DISALLOWED
I can’t find any page from Google which would explain this. Are you following some site validation process which requires that the AMP on your site is fully validated before really enabling it for Google?
I found some AMP specs here: https://www.ampproject.org/docs/reference/components In the “Audio & Video” part it almost looks like they are trying to only support some video players, such as Vimeo, YouTube and JW Player.
Thanks,
Martin8 years ago in reply to: No subtitles for ProsHello Michael,
we put the fix into FV Player Pro 0.7.31. You should be seeing that in your updates, we actually already released another version – 0.7.32.
We will put in a message to iPhone iOS < 7 users if there are subtitles. Something like - "This video contains subtitles, but your device doesn't support it". Thanks, Martin
8 years ago in reply to: Pre-Roll Broke My Video.Hello Miles,
we just released FV Player Pro 0.7.32 which fixes this behavior, you should be seeing that update alteday.
However it will also require a fix in the base (free) FV Player plugin. Could you please help us with the testing?
To do that just install FV Player from this ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/fix-video-ads-lightbox.zip You need to just remove the existing version of FV Player, no settings or videos will be lost an then install it from that ZIP file.
With that version the video ads should start working in lightbox automatically. Could you please let us know if it works for you?
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videosHello Zlatev,
could you please upgrade FV Player Pro (you should be seeing version 0.7.32 as an available update) and also re-install FV Player from the following ZIP file? https://github.com/foliovision/fv-wordpress-flowplayer/archive/fix-video-ads-lightbox.zip
You need to just remove the existing version of FV Player, no settings or videos will be lost an then install it from that ZIP file.
With that version the video ads should start working in lightbox automatically. Could you please let us know if it works for you?
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videos8 years ago in reply to: Schema.org markup integrationHello kuku,
perhaps it works thanks to OG tags.
Why would you like to use FV Simpler SEO to set the picture when the Featured Image gets the job done?
Thanks,
Martin8 years ago in reply to: default.png with SSL siteHello Matt,
thank you for posting the details, we will fix this by using http:// or https:// in the links based on if SSL is used or not.
Thanks,
Martin8 years ago in reply to: default.png with SSL siteHello Matt,
we are not having this issue on our site, could you please try to re-save the options in Settings -> FV Gravatar Cache.
Thanks,
MartinHello Devin,
thank you for the bug report!
In case of YouTube we have to use their API and it seems it doesn’t support these smaller speed steps. So we will have to make sure our speed buttons work well with that and don’t try to use 0.75 speed with it.
Thanks,
Martin8 years ago in reply to: Memory errorHello Wolfgang,
could you please remove FV Player and reinstall it from this ZIP file? https://github.com/foliovision/fv-wordpress-flowplayer/archive/task-5774542-reworked.zip
It uses an alternative method of storing the file, so we would like to see if you still get the PHP memory warning.
To fully test this, please create a copy of the exact video which caused the issue before but under a different name and put it into FV Player on a new post.
Thanks,
Martin8 years ago in reply to: Video ads in lightboxed videosHello Zlatev,
we are looking into it, at this point I’m not sure what was exactly the issue.
Thanks,
MartinHi William
Could You please provide us with more details of the issue like the shortcode You are using and a link to Your site where You experience this issue.
Thanks,
JurajHello Devin,
the speed control works for iPad when playing Vimeo videos as then it plays a HLS stream.
The support is just missing in the YouTube API. Or perhaps your cousin has a newer iPad. Could you please check that? We have iPad with iOS 5.1.1, 7.1 and 8.1.2.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello CRJPilot,
could you please send over the URL where we can see that? It wasn’t working for me when I did my test.
Thanks,
MartinHello William,
thank you for sending over the XML to our email.
We tested this and come up with a fix. Could you please re-install FV Player from this ZIP file and let us know if it fixes the issue for you? https://github.com/foliovision/fv-wordpress-flowplayer/archive/task-5921452-http_build_url-conflict-Pods.zip
Thanks,
Martin8 years ago in reply to: No subtitles for ProsHello Michael,
I think I found the solution, could you please check if it works for you as well? Here’s the demo page: http://lifeinamovie.com/2016/09/22/iphone-subtitles-test/
Note that it only works for newer iPhones – iOS 7 and above. Those with iOS 6 and below need the subtitles track encoded in MP4 file directly.
Thanks,
Martin8 years ago in reply to: No subtitles for ProsHello Michael,
sorry about the delay, we have confirmed that this is indeed caused by FV Player Pro. We are investigating.
Thanks,
Martin8 years ago in reply to: Quality switch to non-existing fileHello Alessandro,
we will setup a demo for this on our website so we can show you how it works.
Thanks,
Martin8 years ago in reply to: Fatal error on latest updateHello Devin,
thank you for the idea about responsiveness, we will check it out.
I think the Firefox issue you had was just temporary, but we will check it out as well.
Thanks,
Martin8 years ago in reply to: Video Finish JavaScript EventHello Hayat,
I revised the “Using FV Player JavaScript API” part of the programming documentation. Please let us know if you are still having issues. Do you have experience with creating WordPress plugins?
Thanks,
MartinHello Devin,
at one point we disabled the custom interface for YouTube videos on Android below version 4.4 and somehow that affected iPad as well.
I now excluded iPad from this. Could you please check if it works well for you on https://foliovision.com/player/demos/user-ab-loop -> YouTube video with VTT chapters enabled for AB looping? If so, then we can release this new fixed version.
Unfortuntely the speed buttons won’t work on iPad. I don’t see it even on YouTube.com when using iPad.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello CRJPilot,
I should add that it plays when I load if from foliovision.com. There must be some bug in the Samsung phone which occurs with your host.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello CRJPilot,
I’m testing with Samsung Galaxy S7 now.
And I can see the same issue! However I’m not seeing anything wrong in the browser developer tools. It happens both with Chrome (close to what you had – Mozilla/5.0 (Linux; Android 6.0.1; SM-G930F Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.91 Mobile Safari/537.36) and the built-in browser (which is even closer to your user agent – Mozilla/5.0 (Linux; Android 6.0.1; SAMSUNG SM-G930F Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/4.0 Chrome/44.0.2403.133 Mobile Safari/537.36).
I can also see it won’t play if opened directly (I put the video URL into the browser location bar directly).
Thanks,
Martin8 years ago in reply to: Encrypted HLS setup issuesHello Rasta,
FV Player Pro handles the ?fv_player_hls_key= for you. You just need to make sure you use the Output Key Prefix in it.
I see, in the guide it says it’s step 6., but it’s actually step 7. We will fix it.
Thanks,
Martin8 years ago in reply to: Audio starting twiceHello Martin,
the Gravity Forms Partial Entries addon calls jQuery.clone() on the form wrapper, which also contains the player if you insert it using the HTML block. That makes the Flowplayer play the video again on background.
I’m currently writing about this issue to core Flowplayer team.
Thanks,
MartinHello Dan,
please upgrade to FV Player Pro 0.7.29 which we released just now.
This bug is affecting your AMP pages.
Thanks,
MartinHello Janneke,
sorry about the inconvenience, could you please try again now?
The whole issue was that your domain was already entered into our system once, but its license has expired in 2015.
Please let us know if there is anything else.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello CRJPilot,
this is a very weird issue indeed.
Another troubleshooting step would be to try to insert your video using a standard WordPress [video] shortcode like described here: https://codex.wordpress.org/Video_Shortcode
Does it play on Samsung Galaxy S7 then?
Thanks,
Martin8 years ago in reply to: Audio starting twiceHello Martin,
we setup our own multi-step form with Gravity Forms and the issue appears to be triggered by the Partial Entries addon for it.
The Flash preference which I recommended as a quick fix helps, so cloud you please disable “Settings -> FV Player -> Integrations/Compatibility -> Prefer Flash player by default” again, then see if the issue is still occurring and then disable the Gravity Forms Partial Entries and see if that helps?
Thanks,
Martin8 years ago in reply to: No subtitles for ProsHello Michael,
we are already looking into this, I’m not sure how FV Player Pro could be affecting this, so we are in process of setting up out own test for this.
Thanks,
Martin8 years ago in reply to: Video Ads (Pro)Hello Ron,
I checked your TV site and you are using FV Player 6.0.4.21 on it, that is from 6.0.4 branch. Once you upgrade it to the latest version which is of the 6.0.5, you should be prompted to update the license key or activate automated key updates – that way it’s handled automatically.
Unfortunately core Flowplayer team requires that the license key changes.
So that could be responsible for the logo issue.
Thanks,
Martin8 years ago in reply to: Fatal error on latest updateHello Devin,
I was fixing this too fast, now I fixed that second error as well, FV Player Pro 0.7.28 is out now. Please let us know if it solves the issue finally.
Thanks,
Martin8 years ago in reply to: Fatal error on latest updateHello Devin,
we are terribly sorry about the issue, we released FV Player 0.7.27 which fixes the issue.
If you can’t get to your WordPress site at all, then you have to connect to your site using FTP (or use file manager on your hosting control panel) and delete the wp-content/plugins/fv-player-pro directory (it might be stored as public_html/wp-content/plugins/fv-player-pro).
We are working on automated testing for our plugin code and functions, but now it’s clear we need to prioritize that work.
Thanks,
Martin8 years ago in reply to: Video Ads (Pro)Hello Alec,
FV Player Pro 0.7.26 has an issue with PHP fatal error in some PHP versions. It’s not related to WordPress 4.6.1. I now released FV Player Pro 0.7.27 which fixes the issue.
Thanks,
MartinHello William,
thank you for the follow up! I attached your direct reply here to keep the communication in one place.
However I’m not seeing any attachment in there at all. What file format is it using? Perhaps you need to zip it or use Dropbox or similar service.
Thanks,
Martin8 years ago in reply to: Video Ads (Pro)Hello Ron,
sorry to hear about the issues, it’s unlike anything I heard of before.
Are you sure FV Player Pro remained active after the update?
I checked for the logo issue on your streaming site and the “Proof of concept” trailer plays with your logo on it.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello flywithmike,
thank you for the follow up!
If our MP4 videos work and yours doesn’t then the issue might be in the hosting or encoding.
As a first step let’s check for hosting issues first. I downloaded your video to our site. Please try to insert the video with URL like https://foliovision.com/videos/Re….mp4 (this thread is private, but I removed the sensitive part of the URL, you will know what to put there) and lets see if it will play.
I was checking the video encoding already and I haven’t noticed anything strange.
Thanks,
Martin8 years ago in reply to: Video Ads (Pro)Hello Ron,
FV Player Pro 0.7.26 gives you tracking of “Video Ad Click” and “Video Ad Skip”. The overall playback stats of the ads can be obtained from the “Video start” and “Video complete” events as “Video Ad: {ad name}”.
Thanks,
Martin8 years ago in reply to: Analytics on Video AdsHello Cruiserparts,
FV Player Pro 0.7.26 gives you tracking of “Video Ad Click” and “Video Ad Skip”. The overall playback stats of the ads can be obtained from the “Video start” and “Video complete” events as “Video Ad: {ad name}”.
Thanks,
Martin8 years ago in reply to: Quality switch to non-existing fileHello Alessandro,
FV Player Pro 0.7.26 has been released. Make sure you switch to Beta version to try out the new improvement and let us know how it goes please.
Thanks,
Martin8 years ago in reply to: Quality switch to non-existing fileHello Alessandro,
we made some progress, we might be able to release the new version today, if things go well.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello flywithmike,
could you please let us know if the issue happens also on the videos here? https://foliovision.com/player/demos/align-settings
Could you please send the full user agent which you get here? http://www.whatsmyua.com/
Thanks,
Martin8 years ago in reply to: Quality switch to non-existing fileHello William,
so you are using the Pods plugin as well? Could you please describe the required setup we need to do to reproduce the error?
If you just want this fixed on your site quickly, you can order our pro support: http://foliovision.com/pro-support
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHello flywithmike,
could you please check if it plays in Google Chrome when you install it to your Samsung Galaxy S7? The built-in browser in it had all kinds of issues in Android 4.x. What Android version do you have?
We are keeping this thread private for now.
Thanks,
Martin8 years ago in reply to: Fv-html5 file not found. Samsung onlyHi flywithmike,
Could you please send us the link to the video so we can check the issue ourselves? The issue might be related to the video type you are using.
Do you have the same issue on https://foliovision.com with the homepage video?
Thank you,
Eduard8 years ago in reply to: Audio starting twiceHello Martin,
thank you for the video and the bug report! We had a look and this all looks pretty complex. It appears you are using a multi-step Gravity Forms form with FV Player inside of it.
It’s difficult for us to tell if the issue is related to use of Gravity Foms directly, or it’s just your theme or some plugin. Could you please post some Vimeo video to some clean page which you create on your WordPress site? You can set the page to be password protected and send the password to us here, we are keeping this thread private.
Also, as a quick fix you can try to enable “Settings -> FV Player -> Integrations/Compatibility -> Prefer Flash player by default”, it seems this doesn’t affect browsers which use Flash for MP4.
Thanks,
Martin8 years ago in reply to: HLS video scanHello David,
sorry about the delay here, we are checking how to measure the HLS stream length.
Thanks,
Martin8 years ago in reply to: Audio starting twiceHello Martin!
please disable Settings -> FV Player -> Hosting -> Vimeo -> Force iframe Embedding and send us a link to the page where we can see the issue.
Also let us know what browser you are using.
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
I checked your setup. I see your streams have are using following bitrates:
fullhd: 7.3 Mbps
hd: 5.7 Mbps
sd: 2 Mbps
mobile: 1 MbpsThe “sd” and “mobile” qualities have a really high bitrate. I would recommend to reduce the bitrate for these to 800 kbps and 400 kbps to make sure it loads faster on mobile.
Actually, these are just numbers in the m3u8 playlists which represent the peak bandwidth and not the average. I tried to play your video on my Samsung mobile phone and it started in 3 seconds with nice picture. I checked the bitrate of the mobile quality by hand and I see it’s around 394 kbps, which is what I would recommend.
I’m a bit surprised to see that the mobile knows to pick the mobile quality automatically. However Safari on my computer used the “sd” stream automatically (it does so by checking the initial player size) and there is no way of switching to fullhd or hd.
So I would still recommend you use the HLS properly, and just include all the qualities in a single stream. Let us know if you are not sure about that.
Thanks,
Martin8 years ago in reply to: Quality switch to non-existing fileHello Alessandro,
thank you for the bug report!
For start we will make sure switching quality to a quality version which doesn’t exist won’t break the playback.
Hopefully we will be able to do this. I’m not sure about iOS devices.
Thanks,
Martin8 years ago in reply to: Videos not loading on IE11 and Windows 7Hello R.,
this is an old thread. FV Player takes care of the Flash part for you. I’m not sure about all the HTML5 issues in IE11 from top of my head actually, but I guess Flash could make the playback more compatible for it.
Thanks,
MartinHello Antonio,
I’m noticing no issues actually. The video plays for me and I can see all the required scripts in footer.
Thanks,
MartinHello Antonio,
as a first troubleshooting step we recommend trying the default WordPress theme, perhaps it will work there. Then it’s related to your theme. You can just use the theme preview feature to check this out.
I see you are out license user, please let us know where I can see the issue on your site.
Thanks,
Martin8 years ago in reply to: Video player absent in RSS feedHello Kobus,
we will add an option to put the iframes into the RSS feed – off by default.
I think other users use WP REST or some other API to load the posts from WordPress into mobile phone apps.
Thanks,
Martin8 years ago in reply to: Embed: player not foundHello Wolfgang,
could you please post a link to your site where we can see the issue?
Do it work when you use the default WordPress theme?
Thanks,
Martin8 years ago in reply to: Video player absent in RSS feedHello Kobus,
sorry about that, please try to reinstall from the same ZIP file as sent above. I updated it to the current master version of FV Player, but it should work the way you need in the RSS feed.
The problem with this is that not every RSS feed reader will support iframe. We need to figure out if it’s really a safe default.
Thanks,
Martin8 years ago in reply to: Russian subtitles displayed as question marks8 years ago in reply to: Russian subtitles displayed as question marksHello Robert,
please check if the subtitles file is stored with the UTF8 character set.
Thanks,
MartinHello Joel,
please check our custom start/end time guide here: https://foliovision.com/player/advanced/custom-start-end-time
Thanks,
Martin8 years ago in reply to: Can't see YouTube video in widget or pageHello EJS,
you can check our YouTube guide here: https://foliovision.com/player/video-hosting/youtube-with-fv-player
I’m not sure what could be causing the issue here. Are you using https:// for the YouTube link?
Thanks,
Martin8 years ago in reply to: Can't see YouTube video in widget or pageHello EJS,
unfortunately we are not able to reproduce the issue.
What is the shortcode you have in your FV Player widget?
Thanks,
MartinHello Marius,
I think proper solution would be to ask your server support to fix this on the server side. Alternatively we could add a plugin option to skip the SSL checks when communicating with out server. There is no sensitive information send, no passwords nor user details, but it’s still not a great idea.
Thanks,
MartinHello Keith,
as a quick fix you can download FV Player Pro manually by clicking the Download icon at https://foliovision.com/my-licenses
It appears the license check has issues reaching our server. Perhaps your server has problem understanding the SSL certificate found on foliovision.com. However our certificate is properly installed and it works.
Proper solution would be to ask your server support to fix this on the server side. Alternatively we could add a plugin option to skip the SSL checks when communicating with out server. There is no sensitive information send, no passwords nor user details.
Thanks,
Martin8 years ago in reply to: Apply a time limit to video playbackHello Miles,
the custom start/end time is a FV Player Pro feature which allows you limit what portion of the video can be viewed, but it has some limitations.
For a pay per view system it would be better is the video length would show unaffected – giving the viewer an impression he’s about to see the full video and then ask for payment at a given time.
However serving the full length videos for previews is something we can’t recommend. Protecting the videos against hotlinking with S3 and CloudFront is not enough. You should be serving just a preview of the full length video which you can create in your favorite video editing software.
Thanks,
Martin8 years ago in reply to: integrate with wordpress php theme codeHello Hoda,
please check our programming guide here: https://foliovision.com/player/advanced/api-programming#custom-fields
Thanks,
Martin8 years ago in reply to: Can't see YouTube video in widget or pageHello EJS,
does it work with MP4 videos? Could you please send over the URL where we can see the issue?
Thanks,
Martin8 years ago in reply to: Memory errorHello Wolfgang,
we check the video length when saving the post and to do this we download 4 MB of the video file. I haven’t seen a problem with memory caused by this before. Your post should be saved properly though.
Do you have experience with editing of PHP files? Then you can try to decrease the ‘size’ => 4194304 variable in fv-wordpress-flowplayer/models/checker.php (it’s this number https://github.com/foliovision/fv-wordpress-flowplayer/blob/master/models/checker.php#L366 ) to 2000000 and see if that fixes the issue.
Please let us know if you need further help.
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
could you please post it here to forums? We won’t publish it if you don’t want to.
I haven’t noticed any email in our ticketing system about your new setup which would contain a page URL in it.
Thanks,
Martin8 years ago in reply to: Max height with width overflow hiddenHello Peter,
unfortunately our CSS designer is on vacation, but could you please post the URL where we can see this in action? We won’t publish it if you choose not to.
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
we could have a look at your current setup. It would be interesting to see how mobiles actually handle the multiple HLS streams you are providing.
Thanks,
Martin8 years ago in reply to: Alignment of YouTube iframesHello Edmund,
it works for the FV Player instances. What you have on a screenshot is a YouTube video. In the free version of FV Player it uses as simple iframe to embed. I see that it could be improved to respect this setting even for that kind of iframe embeds.
Our pro version offers a more powerful embedding of YouTube videos using our player and allows you to do more with it: https://foliovision.com/player/demos/youtube-embedding
Thanks,
Martin8 years ago in reply to: Protecting HLS files from hotlinkingHello Joel,
once you setup the Elastic Transcoder pipeline the steps to repeat for each video are: 6., 7., 8., 9., 10., 11., 13., 14.
It’s not easy to setup, but adding more videos is easier.
Thanks,
Martin8 years ago in reply to: W3 Total CacheHello Daniel,
here’s a demo of FV Player Pro with the minify by W3 Total Cache: http://lifeinamovie.com/2016/01/25/youtube-playlist-lightbox/ As I said we had to set the two scripts to load in footer.
A demo of FV Player with Autoptimize is actually https://foliovision.com/ as we use it there. We had to exclude the following scripts from minify in order to make it work for our site though:
jquery.js,s_sid,smowtion_size,sc_project,WAU_,wau_add,comment-form-quicktags,edToolbar,ch_client,seal.js
Thanks,
Martin8 years ago in reply to: Protecting HLS files from hotlinkingHello Joel,
we recommend using encrypted HLS streams. A guide for that can be found here: https://foliovision.com/player/video-hosting/securing-your-video/hls-stream
Make sure you switch FV Player Pro to Beta version to use this feature: https://foliovision.com/2016/06/switching-pro-player-to-beta
Thanks,
Martin8 years ago in reply to: Apply a time limit to video playbackHello Miles,
a very simple feature like this would be doable, but it wouldn’t protect the full length video from downloading.
So we strongly recommend to store a trailer for the full length video as a separate file and give non-members access to that file only.
Are you interested in a nicely integrated Pay Per View system or are you looking for a way of performing a custom action (such as showing some signup form, or redirecting to a custom page) at a given point of video?
Thanks,
Martin8 years ago in reply to: YouTube playlists on iPhoneHello Elizabeth,
we improved this in FV Player Pro Beta. Here’s how you can switch to the beta version: https://foliovision.com/2016/06/switching-pro-player-to-beta
There is not much else that has been changed in the beta version, but you can check our YouTube playlist demo on iPhone here to get a preview before touching anything: https://foliovision.com/player/demos/youtube-playlist-support
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
we really recommend you stick to using HLS properly, that is using its auto quality switching capabilities. But if you don’t have any complaints from your users, I guess your setup works, although it would be interesting to check it ourselves if possible.
Both HLS and RTMP are harder to download than a simple MP4 video. Unfortunately our plugin offers no way of prioritizing RTMP over HLS, but as you can see it wouldn’t make the protection any stronger.
Thanks,
Martin8 years ago in reply to: Playlists AutomationHello Nate,
I guess I see what you mean, it’s like an advanced related posts feature.
What I don’t like about it is that it leaves the user on the single post. What if instead the user would receive a message at the end of the video that he’s going to be moved to another video in 10 seconds with some visual notification, kind of like the feature on YouTube? I think it’s called Up Next.
That could be more powerful, as the user could read the whole article associate to the video while watching it and also receive any ads your site is using. It could be based on post tags and if you would watch some video tagged as “CERN discovery” it would then simply jump to another post with the same tag or something similar.
I’ll have to discuss this with our team of course.
Thanks,
Martin8 years ago in reply to: W3 Total CacheHello Daniel,
I gave W3 Total Cache a try and it remembered me why we stopped using it years ago. It was too many options and it’s too complex.
I had to copy all the script URLs one by one and put them all into its Minify settings. I could see that putting wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js there caused issues and the videos wouldn’t play.
The fix was to select Embed Location -> Embed before for that particular script. Then it started to load in footer and videos worked. Same goes for site/wp-content/plugins/fv-player-pro-fv-engines/js/fv_player_pro.min.js.
We are currently using Autoptimize for JS/CSS minify. The required settings are described here: https://foliovision.com/player/basic-setup/installation#minify Advantage is that it figures out the scripts needed for each page automatically.
Thanks,
Martin8 years ago in reply to: fv-html5: Video file not foundHello hayat,
when there is an issue like this we usually recommend to create a brand new S3 bucket with a brand new CloudFront distribution according to our guide https://foliovision.com/player/video-hosting/serving-private-cloudfront to make sure all the steps were done properly.
Are you sure the “Origin Access Identity” is set properly? Check the guide above to see details about it.
Is there a CloudFront HTTP distribution for the S3 bucket as well? Then it has to play well with the CloudFront RTMP distribution and use the proper Origin Access Identity as well.
Thanks,
Martin8 years ago in reply to: W3 Total CacheHello Daniel,
please let us know if the videos play for you or not when using W3 Total Cache minify. Or are you concerned by the warning only?
We have good exprience with Autoptimize for JS and CSS minify: https://foliovision.com/player/basic-setup/installation#minify
Thanks,
Martin8 years ago in reply to: Playlists AutomationHello Nathan,
sorry about the delay, I was on a vacation and only the urgent support issues were dealt with during my absence.
Unfortunatelly I’m not entirely sure what do you mean. Do you mean you post new videos every day and you would like a master playlist somewhere were all the new videos would append automatically?
Or do you mean the embed function of the player? Like when you click to get the player embed code it only embeds that single video and not whole playlist?
Thanks,
Martin8 years ago in reply to: My theme and fv flowplayer plugin have issueHello Lee,
can you ask the theme developer to give us a copy the theme to be able to troubleshoot this issue?
You can also order our pro support and we will do that directly on your site: http://foliovision.com/pro-support
Thanks,
Martin8 years ago in reply to: smartphone responisive?Hello mooses69,
I don’t see any of our player scripts being called. Is your mobile theme using wp_footer() – thep proper WordPress footer action call?
Thanks,
MartinHello Richard,
WP Ajax is absolutely needed for the Vimeo or CloudFront protected videos playback.
It’s also used by a lot of other plugins and themes.
Thanks,
Martin8 years ago in reply to: quality switching and mobile versionsHello Steve,
HLS streams support automated quality switching natively, so we don’t support quality switching for these. The visitors automatically get the best video quality based on their connection speed.
You don’t actually have to use RTMP for the videos anymore as any computer with Flash installed can play the HLS streams in FV Player 6. It’s actually ignoring the RTMP streams even now on your website.
The RTSP stream would be good for Android version 2.x, if it is low enough quality. We wanted to add support for it.
Thanks,
Martin8 years ago in reply to: Clickable playerHello Dan,
I guess I see what you mean, but I’m not sure how useful this feature is. What exact use case do you have in mind?
Normally we only allow a playback of a single video at a time, so that would be the first thing to change.
We do have the lightbox feature, so we would have to change that to allow multiple lightbox popups to be opened at the same time and also allow their resizing.
Slightly more advanced users can mimic what you want by opening multiple browser windows.
Thanks,
Martin8 years ago in reply to: Pre-Roll Broke My Video.Hello Miles,
unfortunately this is tricky and I’m leaving for a holiday tomorrow.
So as a quick fix in FV Player Pro 0.7.25 we set it to skip the video ads for lightboxed videos.
Thanks,
Martin8 years ago in reply to: Iframe problem – upgrade – urgent :)Hello Janos,
it looks you are still mixig http://www.hungary-live.com and hungary-live.com. Your site is set to run as http://hungary-live.com/ in wp_options, but you put in a redirection from http://hungary-live.com/ to http://www.hungary-live.com/ so the player icons don’t appear.
Regarding the bad iframe dimensions, it looks like the aspect ratio of the splash image is not matching the player size and the iframe width is 700px while the width of the content column on that other site is 640px, so it doesn’t fit properly.
I guess I see what you mean about the splash function – FV Player normally only allows you to play a single video per page, but it doesn’t apply if you create multiple iframe embeds on some other page. Thank you for reporting this. I wonder if we could somehow push some of FV Player events to the parent page (which contains the iframe) and listed to if from the other iframes. I’m affraid it might not be possible, I think it works the same when using YouTube embeds.
Thanks,
Martin8 years ago in reply to: Problem with Elasticpress pluginHello Nabo,
thanks for the follow up, we will incorporate this fix in new version of FV Player.
Thanks,
Martin