Hello Charles,

could you please try to install the plugin from a ZIP file which you get at https://foliovision.com/my-licenses -> Download FV Player Pro? If that works, there might be some issue with your WordPress sites and our plugin install code, so please let us know.

Thanks,
Martin

Hello Alex,

I don’t know all the details about it, but once it’s finished you shouldn’t be having any issues with the characters like the above.

However are you sure it makes sense to use such symbol for SEO reasons?

Thanks,
Martin

Hello x1d,

the quality switching works with Amazon S3, however then it’s not switching the qualities automatically – unless you would host a HLS stream there.

I would only recommend Amazon S3 as a video hosting if majority of your visits comes from a single country where the Amazon S3 server (bucket) is located. For world-wide video distribution you should be using CloudFront with it.

Thanks,
Martin

Hello Daniele,

this would be possible, if you check how wp_ajax_fv_wp_flowplayer_video_position_save action hook is handled you can see where the data is saved, so it should be possible to add some code there.

So we will discuss your request in our team, but I cannot promise you that we will actually work on this any time soon, as we are reworking how the FV Player playlists are stored currently.

If such feature is important for your work, we would be happy to accelerate development of a function like this if you would order our custom development services.

I imagine to make it most useful we could also store on what page did the user watch the video, that way we could create a page which would like all the watched and unfinished videos to each user.

Thanks,
Martin

Hello Mike,

unfortunately not anymore, as it’s past 4 PM here. We could take care of it first thing on the Monday though.

Have a nice weekend!

Thanks,
Martin

Hello Alex,

I believe this is related to your database. I didn’t had any issues with this, the ? symbol was accepted. The database where I tested this was using utf8mb4_unicode_ci collation. Perhaps your wp_postmeta table is using something else.

Thanks,
Martin

Hello Greg,

sorry about not answering earlier, I found that you actually replied to the forum notification emails, rather than replying to the forums here and then there were some crossed signals in our team regarding who is going to answer that.

Please check https://foliovision.com/my-licenses and download FV Player Pro there.

Thanks,
Martin

Hello Michael,

sorry that it’s taking so long, we finally made some progress on this. We just need to finish up the testing.

Thanks,
Martin

Hello Tom,

we only execute ini_get(‘safe_mode’) if the PHP version is older than 5.3. But I see it’s just causing some warnings, so I removed it completely now for the next release.

Thanks,
Martin

Hello Dennis,

just open the browser developer tools, go to the Network tab and check the number of MB transfered at the bottom of it in the status line. It counts for all the data transferred in the pageload, so to get more accurate count just for the video you need to clear it before you start the video playback. In Google Chrome it’s the crossed round icon at the top, in Firefox it’s a trash can icon.

What I mean about video protection is that even if you set the start/end time web developers might be able to get to the full video.

Thanks,
Martin

Hello Dennis,

it’s not suitable for protection of videos, like you serve only a part of the video to unpaid members and full video to paid members. We don’t recommend our start/end feature for video protection.

However if you are concerned about bandwidth, it only loads the start of the video (like first 2 seconds or so to get the headers) and then it loads the specified part of the video only and stops loading. However this might differ a bit for each browser. I tested in Google Chrome and Firefox. And the behavior is already different there – in Chrome it only loads first 150 kB and then seeks and in Firefox it loads as much as first 5 MB. I guess it depends on the video too, I was testing with MP4 video here: https://foliovision.com/player/demos/custom-start-time

Thanks,
Martin

Hello Jeny,

I checked what happened to your forum posts – your IP address was on the blacklist of the antispam service we are using. That’s why your new forum topics didn’t appear.

Eduard will get back to you about the VAST issue.

Thanks,
Martin

Hello Chris,

the accuracy of the loop markers is a the biggest limiting factor on that. It’s more accurate to use the hotkeys (i and o). So if you listen to the beat and you hit these keys carefully you get an loop which if good enough for musicians to play on top of it.

However since the HTML5 video engine is a bit limited there is a noticeable glitch which is around 100 – 200 ms. So it’s not perfectly in the rhythm.

I did some experiments and we can bring it down to about 50 ms if we improve the code a bit. It seemed almost perfect to me as a guitarist. It depends on the length of the look as well – if you are looping 8 or 16 bars, it’s good enough, but looping of 1 or 2 bars it’s just too distracting.

The second video on https://foliovision.com/player/demos/user-ab-loop has a strong beat, so you can do some testing there, but it would be better if you let us improve the timing first.

Thanks,
Martin

Hello Gerald,

thank you for pointing out the mistake, it’s fixed now. We didn’t notice there is anything wrong as we had Google Analytics on on our website – that’s what _gat is for. I fixed it now.

Thanks,
Martin

Hello Gerald,

the code you found uses the same principle of the FV Player Google Analytics tracking – you have to watch the entire video to make sure it tracks. So if you just seek to the end of the video it won’t trigger.

I tested the code to be sure it’s working and found that it uses one of FV Player Pro variables in the Ajax call. I changed that to use what’s available in the free plugin.

Other than than it works. When testing, make sure you watch the full video, or you click through it carefully to make sure you see each quartile of the video – you can also debug that on this line: https://gist.github.com/foliovision/2c266598333ecbd1f151#file-fv-player-custom-ajax-tracking-js-L38 You should see that all of fv_custom_track_start, fv_custom_track_first quartile, fv_custom_track_second quartile, fv_custom_track_third quartile and fv_custom_track_complete if being triggered.

Thanks,
Martin

Hello Allyn,

thank you for the bug report! We fixed it for the upcoming FV Player release. If you need it right now, you can get it here: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

Thanks,
Martin

Hello Clod,

the filter hook to allow us to tweak the video display should be available in PeepSo video plugin version 1.9.7 (due around March 20).

Thanks,
Martin

Hello Clod,

everything that is configured in the global settings would work – to yes to AB loop and the logo. But everything that requires more data specified in the shortcode – such as the subtitles – won’t work.

Thanks,
Martin

Hello Clod,

I see, we thought you just want to show the videos insterted with PeepSo Video addong in FV Player. If you would like tho use FV Player in your posts created in PeepSo, then you will have to talk to them to allow use of shortcodes. If we would have to provide a new video button like PeepSo Video addon does, it would be a fairly big project.

Thanks,
Martin

Hello Florian,

we were thinking of adding presets. Currently FV Player has a single global configuration (skin, various special buttons and so on). So you could create multiple presets of such configuration and also specify different VAST ad for each. However it’s not currently a priority.

If you are a PHP programmer you can also use the WordPress filters to set the individual player VAST ad URL based on (for example) post category, FV Player has a “fv_flowplayer_args_pre” filter available: https://foliovision.com/player/advanced/api-programming

Thanks,
Martin

Hello watchthepix,

next release of FV Player Pro will have a fix for this in its beta release – only zone ID will be the mandatory parameter.

To get this fix right now you can just download a new copy of the plugin from https://foliovision.com/my-licenses and then install from that ZIP file. To do that you first have to deactivate the plugin which you are currently using, then delete it (WordPress will warn you that you will lose some data, but it doesn’t apply to our plugin, no settings nor videos will be lost) and then use Plugins -> Add New -> Upload function with the ZIP file.

Thanks,
Martin

Hello Clod,

thank you, I had a look at the plugin, made some notes and will discuss possibilities of adding support for it with Alec.

Thanks,
Martin

Hello Aldric,

sorry about that. We fixed it and released FV Player 6.4.2. I see where the mistake was made and also why our automated testing didn’t catch it – it only applies on PHP version lower than 5.5 and we only run very basic tests on that version. That’s something to improve.

Thanks,
Martin

Hello Evélina,

we adjusted this to pick the best stream automatically. Until now it was always using the first one, but it makes more sense to let it check what streams are available and pick what is most suitable. I tested this with a mobile internet connection and I was getting the low quality stream, on fast connection I get the HD right away and there is no noticeable slowdown in video loading.

Please reinstall FV Player from http://wordpress.org/plugins/fv-wordpress-flowplayer/ and let us know how it’s going.

In FV Player 7 you will also get the quality switching menu for these HLS streams on the desktop computers (which use HLS js), so you will be able to switch to HD stream even on slow connections – you will just have to wait longer for it to load.

Thanks,
Martin

Hello Debbie,

actually YouTube doesn’t offer these video speeds for YouTube videos at all. It must be giving using some special video stream for iPads which doesn’t support changing of the playback rate.

Thanks,
Martin

Hello Dennis,

thank you for the screencast.

I was not able to reproduce this error on the second video here: https://foliovision.com/player/demos/amazon-signed-urls Could you please test on that link as well? I reduced the timeout of the video down to 10 seconds for that page, so it should be easy for you to test it out.

Could you please double check that Settings -> FV Player -> Integrations/Compatibility -> “Prefer Flash player by default” is disabled on your site?

Thanks,
Martin

Hello Ash,

we are almost finished with a new FV Player API function which lets you register FV Player custom video fields. You call a single line of PHP and you get a post editing meta box with the “Add Video” button which brings up the shortcode editor and it also previews the video that is inserted.

Wouldn’t that solve your issues? Let us know, I’m eager to get it finished and post some documentation.

Thanks,
Martin

Hello Clod,

Eduard is gone for a long weekend, he will get back to you about PeepSo.

Regarding FV Player Pro – please make sure you access https://foliovision.com/my-licenses with the account which you used to buy FV Player license, if you have one. If you purchased with PayPal, it used your PayPal email address to create your account.

Thanks,
Martin

Hello Ash,

please let us know more about your use case – why would you need to decode the encryption key at some other time than when you are posting the video into some page with shortcode editor?

Thanks,
Martin

Hello Gary,

please check our programming guide: https://foliovision.com/player/advanced/api-programming#filters -> fv_flowplayer_args_pre

That filter shows you how to adjust the player shortcode arguments before display. It checks for “autoplay” URL query argument, so that is the place where you could check the user membership/payment.

To get rid of the ads you would have to set the desired shortcode argument properly, depending on what kind of ads you use: https://foliovision.com/player/basic-setup/shortcode-parameters#ads

For simple overlay ads it would be ad_skip=”yes”, for preroll/postroll video ads available in FV Player Pro it would be preroll=”no” or postroll=”no” and for VAST Ads use vast=”skip”.

add_filter( 'fv_flowplayer_args_pre', 'fv_tweak_fv_flowplayer_args_pre' );

function fv_tweak_fv_flowplayer_args_pre( $args ) {
  if( 1 /* check user membership here */ ) {
    $args['ad_skip'] = 'yes';
    $args['preroll'] = 'no';
    $args['postroll'] = 'no';
    $args['vast'] = 'skip';
  }
  return $args;
}

Thanks, Martin

Hello Gary,

we are working and adding a database of videos and playlist into FV Player.

At the present time you have to find the playlist in your post or page and update it there. It works using shortcodes, which is quick and efficient solution for simple plugins, but now we need something better for FV Player, so we are working on it.

Thanks,
Martin

Hello Ash,

we forgot to mention we also need to know your region setting for AWS Decoder.

You also posted 3 lines for the video Encryption Key, it should be the part highlighted in red only: https://foliovision.com/images/2015/04/encrypted-hls-key.png

We improved the AWS Decoder to report the full error back to you. Please reinstall FV Player Pro from a ZIP file which you get from https://foliovision.com/my-licenses Then switch it to Beta: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta Then when you try to decode your video encryption key you will get an error message from AWS which should help you with understanding what’s wrong with your setup.

Thanks,
Martin

Hello Hector,

please check https://foliovision.com/player/advanced/api-programming#how-to -> QUICK JAVASCRIPT SAMPLES -> Player initialization via JavaScript.

Thanks,
Martin

Hello Dennis,

you can see it on https://www.screencast.com/t/gzeMgt9exb9

Thanks,
Martin

Hello Richard,

we just released FV Player Pay Per View 0.5 which brings following improvements:

* Fixing video rental duration in email text to respect the settings
* dding option for video rental button text and other messages

If you don’t see the update available, please grab the new version from https://foliovision.com/my-licenses as we found there was a bug in the licensing code.

We are also discussing the possible improvements of the IP restrictions in email support thread.

Thanks,
Martin

Hello Jeff,

we are working on adding tool which will let you grab the splash screen from any video position which you like.

The first video frame is often black and not all browsers support it. It would also mean more traffic on your video hosting server/CDN. But with FV Player 7 we could check that too, seems like it might make it work for mobile, but I wonder what part of video has to load for this to work.

Thanks,
Martin

Hello Nate,

it actually doesn’t insert an anchor, but hooks to click event on player. So there is no place where such class could be added.

You will have to ask the mobile app developer about this, perhaps you can put some hashmark into the ad URL which will also make it open in the default browser?

Thanks,
Martin

Hello Richard,

thank you for the bug report, this has been fixed and FV Player Pay Per View 0.4.1 released.

You probably won’t see the new release because of the issue, but if you change the license key to something else and then put it back it should work. Or you can download the plugin ZIP file from https://foliovision.com/my-licenses

Thanks,
Martin

Hello Nate,

you are appending to the class attribute, which is a string of CSS classes, so if you need to append another one you need to include a blank space:

$attrs['class'] .= ' fp-player-mobile';

Then it should work.

I would recommend you adjust the player dimensions as needed using some other filer, I described that in the other thread: https://foliovision.com/support/fv-wordpress-flowplayer/how-to/accessing-video-player-through-wordpress-rest-api#post-62458

Thanks,
Martin

Hello Nate,

that div element is there to make sure the player is sized properly in responsive designs. If it causes black bars above and below the videos in your mobile app, then I guess FV Player JavaScript is not getting the correct window width.

You can just try to hide .fp-ratio in your mobile app CSS and see if it helps.

Thanks,
Martin

Hello Ran,

thank you for the link to the page where you are having issues with the YouTube video. What does the “Check Template” button says when you click it? It should complain about the second copy of jQuery library found in your site footer: https://code.jquery.com/jquery-1.10.2.js

jQuery is a JavaScript library required by some of the FV Player functions. However when you load it twice on the same page you just break most of the event hooks that it created. It likely breaks all of your plugins that work with jQuery, not just FV Player.

Please get rid of that and your videos will start to play. We are also happy to fix the issue for you, just order our pro support.

—

However that doesn’t explain the video ad saving issue. There should be no problems with YouTube and Vimeo video ads. You mentioned that when you enter an MP4 path like http://mydomain.com/wp-content/uploads/2018/01/WhatsApp-Video-2018-01-21-at-11.56.05-AM-1-1.mp4 that it saves.

What about when you enter one of our public video paths: https://s3-eu-west-1.amazonaws.com/fv-player-unprotected/dominika-960-31_HD.mp4 Will that one save?

If you buy our Pro support, we will solve this issues as well. I think it might be related to your host filtering these Vimeo and YouTube URLs in some way.

Also, do you get the same problem when you try to save the video ads in some other browser?

Thanks,
Martin

Hello Dennis,

do you see “dynamic_domains” in page footer when “Load FV Flowplayer JS everywhere” is enabled?

From the HTML you sent to us it seems that you are serving a pretty bare-bones page HTML which then loads the membership content using Ajax. That might be the culprit, although the above setting helps – it helps all the e-learning sites with WPLMS system for instance.

We are also happy to fix the issue for you directly on your website, just order our pro support.

Thanks,
Martin

Hello Deborah,

what exact [fvplayer…] shortcode do you get?

Could you please check if you also get a http:// link when you insert an image using the WordPress “Add Media” button?

Thanks,
Martin

Hello Dennis,

thank you for the links. I see, your theme is doing something special for the members – it appears the member content is loaded using Ajax. If you use Ajax to load your pages with videos you need to enable the Settings -> FV Player -> Integrations/Compabitility -> “Load FV Flowplayer JS everywhere” setting.

Please let us know if it helped. FV Player only loads its scripts on pages which contain FV Player (to make sure there are no scripts which are not absolutely needed – for page speed reasons), so if you load the pages with videos using Ajax, FV Player needs to be set to load on all pages using the setting mentioned above.

Thanks,
Martin

Hello Dennis,

please check the wp-admin -> Plugins screen. There you will find both “FV Player” and “FV Player Pro”. The FV Player Pro version needs to be 0.9.14 in order for it to reload the video and FV Player needs to be 6.4 to make sure the full error message won’t appear.

However the issue seems to be that there is a problem with how FV Player Pro parses your video URLs.

Please check your page HTML and see if you find “dynamic_domains” JavaScript array with “region-nae.s3.amazonaws.com/{YOUR BUCKET NAME}” as one of the values.

We need the following to be able to check:

* exact shortcode which you are using (mainly the video URL part)
* “Amazon Bucket” field content from Settings -> FV Player -> Hosting -> Amazon S3 Proteted Content

Please send these over, we won’t publish it, or you can use https://revealit.me service (no registration required, really easy to use and also secure) to do so.

Thanks,
Martin

Hello Ran,

could you please let us know what exact links and video URLs are you entering? A screenshot with the values would help too (if you log in to our forums you will be able to upload images).

What happens if you just try to add simple words or numbers?

Also, what page does it go to when you say it’s a 404 error page? A screenshot would come handy as well, but it has to show the browser location bar.

What other plugins are out using?

Does it also happen with disabled JavaScript?

Thanks,
Martin

Hello Dennis,

yes, that is correct.

Thanks,
Martin

Hello Bill,

could you please try again? I suppose you downloaded the file while it was still uploading.

Thanks,
Martin

Hello Marius,

FV Player Pro 0.9.14 will restrict the download button to only show to logged in users. The idea behind that is to be able to check the user membership level before allowing download – however we are not there yet.

I’m not having issues with FV Player download button in Chrome 63 or Safari 11 or Opera 50 – I click the button and it downloads the video.

I can see the issue in Firefox 57 though. Problem is that they prioritize the Content-Disposition data in the HTTP header of the downloaded file over this: https://developer.mozilla.org/en-US/docs/Web/HTML/Element/a#attr-download

I was looking for a JavaScript workaround and for now I had to simply let FV Player Pro show a message like ‘Please click again with right mouse button and select “Save As…”‘ if the user hits the download button in Firefox, IE or Safari below version 11.

This improvement is part of the Beta branch of FV Player Pro 0.9.14 which will be released today. You can check it here when you are logged in.

We are also working (as you noted) on the download button which will appear right there in the player which will work in playlist and lightbox.

Thanks,
Martin

Hello Dennis,

FV Player 6.4 should be out soon, there is some issue with regeneration of the ZIP files on WordPress.org which we reported.

If prevents the video URL showing to the logged in users unless they can edit the post in which the video is posted.

I’m not sure why the video fails like that for you. You haven’t provided the link to the page where we could see your issue, so can you try on https://foliovision.com/player/demos/amazon-signed-urls instead? The second video loads with an the “Amazon S3 Ajax” option enabled. So you should be able to start playing it, then pause and come back in 16 minutes and see if it fails for you.

Thanks,
Martin