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Martin

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Forum Replies Created

Viewing 100 replies - 3,901 through 4,000 (of 6,912 total)
← 1 2 3 … 39 40 41 … 68 69 70 →
  • 8 years ago in reply to: Force DASH maximum quality in FV Player 7
    Martin

    Hello Francisco,

    we have prepared this feature for the next release.

    When you play the video at https://foliovision.com/ and switch to say 540p, it’s remembered and when you then play some other Dash video like for example the one at the bottom of https://foliovision.com/player/demos/vimeo-integration it goes to the nearest quality automatically.

    The quality is applied from the very first video frame, so if you switch to 1080p once, all the further Vimeo video plays will start with that quality.

    We need to make the same improvement for HLS streams too actually.

    Thanks,
    Martin

    8 years ago in reply to: Is it possible to show Horizontal playlist above the video player?
    Martin

    Hello Radmitry,

    moving the horizontal playlist items above the player is not currently possible. We could add that as an option, but we would like to only present the options which are sensible and work really well.

    Could you please post a link to some website with a playlist format which you are trying to create with FV Player? Perhaps we could add it as a new playlist style.

    Thanks,
    Martin

    8 years ago in reply to: ExoClick ads not working properly (18+ site)
    Martin

    Hello Johnny,

    what you can try to do is to locate these CSS declarations which I posted in your theme CSS and just try to comment them out, it should work that way.

    The underlying principle is that if your theme is using !important declarations it’s really hard for us to create a defensive CSS which will make sure our player appears always the same. And in this case it’s not really our player, it’s the iframe which is created by the ExoClick ad script.

    Thanks,
    Martin

    8 years ago in reply to: Encrypted HLS Playlist Trouble
    Martin

    Hello Blayne,

    we need to work on the database driven FV Player at least 1 more week before we could give it to you for beta testing. In particular we need to make it possible to name the playlist and improve the playlist cloning functionality. We also need an import/export feature, since it won’t be possible to paste a shortcode to get help in our support forums anymore.

    Thanks,
    Martin

    8 years ago in reply to: ExoClick ads not working properly (18+ site)
    Martin

    Hello Johnny,

    what we posted should help solve the issue if you know a bit of CSS. We are also happy to solve the issue directly on your website if you order our Pro support: http://foliovision.com/pro-support

    Thanks,
    Martin

    8 years ago in reply to: IPTV Streaming
    Martin

    Hello Andrii,

    I was able to play http://142.44.215.45:25461/live/giovane/giovane/14309.ts in VLC, it gave me 10 seconds of video.

    Have you tried to create an m3u8 file like I outlined in my last post? Perhaps if you check how it should look like for a HLS live stream you will be able to put it up for web use.

    It appears to make it behave like a live stream you need to also use:

    #EXT-X-PLAYLIST-TYPE:LIVE

    I found out about that here: http://www.tothenew.com/blog/adaptive-video-streaming-hls/

    Thanks,
    Martin

    8 years ago in reply to: ExoClick ads not working properly (18+ site)
    Martin

    Hello Johnny,

    it appears that your theme is forcing some strong styling to any iframe elements in the div element with class “player-content”.

    #player-embed iframe {
        max-height: 100%;
    }
    
    ...
    
    .player-content-inner > *:first-child, .player-content-inner #player-embed, .player-content-inner #player-embed > *:first-child, .player-content-inner .flowplayer, .player-content-inner .video-js, .player-content-inner .wp-video, .player-content-inner .jwplayer, .player-content-inner video, .player-content-inner iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100% !important;
        height: 100% !important;
    }
    
    ...
    
    .player-content .player-content-inner {
        padding-top: 56.25%;
        width: 100%;
        position: relative;
        display: block;
        margin-left: auto;
        margin-right: auto;
    }
    

    Your video seems to be posted into some special field which puts it above the post title. Please try to move it to the body of the post to see if that helps.

    You can also check if the issue persists if you switch to a default WP theme such as Twenty Seventeen.

    Thanks,
    Martin

    8 years ago in reply to: Manual HLS Quality Switching
    Martin

    Hello Blayne,

    currently it just uses the video height and bitrate. I see that it’s pretty ugly. I guess hiding the bitrate would make it appear nicer.

    Thanks,
    Martin

    8 years ago in reply to: White background in Safari, can't leave background with the button click
    Martin

    Hello Radmitry,

    this issue is fixed in the upcoming FV Player 7 version. Currently it’s available for beta testing for the FV Player license holders. You can check it here: https://foliovision.com/2018/06/fv-player-7-beta

    Thanks,
    Martin

    8 years ago in reply to: IPTV Streaming
    Martin

    Hello Andrii,

    the above doesn’t play in VLC for me, I’m getting HTTP 401 error.

    I also don’t understand what is the playlist which are are pasting above.

    I would recommend you post each of these TS files into a separate m3u8 file, like here:

    #EXTM3U
    #EXT-X-VERSION:3
    #EXT-X-MEDIA-SEQUENCE:0
    #EXT-X-ALLOW-CACHE:YES
    #EXT-X-TARGETDURATION:11
    #EXTINF:10.846444,
    http://topiptv.net:5890/live/khadija/khadija/8704.ts
    

    You will have to adjust EXT-X-TARGETDURATION and EXTINF (seems like it should be set to -1?).

    Perhaps such m3u8 file will play?

    Thanks,
    Martin

    8 years ago in reply to: Strange category redirection
    Martin

    Hello Ady,

    so what is the category and what is its URL? How does the URL look when FV Top Level Cats is disabled and how does it look when the plugin is enabled?

    Thanks,
    Martin

    8 years ago in reply to: Backend Problems – Post saving takes too long
    Martin

    Hello Florian,

    please install this plugin https://wordpress.org/plugins/log-http-requests/ and then try to save the post. Just leave it running for a minute or two even if it seems to take forever. Then let’s see what remote calls turn up in that plugin logs.

    Thanks,
    Martin

    8 years ago in reply to: Encrypted HLS Playlist Trouble
    Martin

    Hello Blayne,

    we are discussing the options in our team. If we put you on the new FV Player alpha version (internal testing) too early, we might end up with having to maintain it on your site if we make a bigger change to it reaches the beta (public testing).

    Before we settle on that can you just post these videos one after another rather than using playing?

    Thanks,
    Martin

    8 years ago in reply to: Backend Problems – Post saving takes too long
    Martin

    Hello Florian,

    thank you for the follow up.

    Perhaps Vaultpress plugin can’t communicate with the Vaultpress servers or it has to be reset.

    Thanks,
    Martin

    8 years ago in reply to: IPTV Streaming
    Martin

    Hello Andrii,

    what exact video format is that?

    Normally the HLS stream consists of a m3u8 master playlist file which contains multiple m3u8 sub-playlists in it, one for each video quality. And these then contain a list of TS files where each TS file contains 10 seconds of video or so.

    What you posted looks like a generic m3u8 playlist where each item is TS.

    None of these TS files work for me. I’m assuming these are live streams which are simply not online now?

    Normally a live stream HLS video doesn’t work that way, it should still be a m3u8 file.

    Thanks,
    Martin

    8 years ago in reply to: ExoClick ads not working properly (18+ site)
    Martin

    Hello Johnny,

    we will keep this thread private.

    Could you please post a link to the page where we can see the issue? Please also include the exact script tag which ExoClick wants you to use.

    As you can see these ads work fine on our website: https://foliovision.com/player/demos/exoclick-ad

    Thanks,
    Martin

    8 years ago in reply to: More Programmes
    Martin

    Hello Michael,

    could you please send us a link to the page where we can see the issue? There is no such phrase in our plugin.

    Thanks,
    Martin

    8 years ago in reply to: Backend Problems – Post saving takes too long
    Martin

    Hello Florian,

    please disable Settings -> FV Player -> Integrations/Compatibility -> “Scan video length” and see if that helps.

    Thanks,
    Martin

    8 years ago in reply to: Encrypted HLS Playlist Trouble
    Martin

    Hello Blayne,

    unfortunately the HLS encryption doesn’t work in playlists yet. We have worked hard on making it possible – we had to do a complete rewrite of how the video information is stored – and we have the first alpha version ready.

    If you need these encrypted HLS playlists fast, we could package it up and let you use it.

    Thanks,
    Martin

    8 years ago in reply to: Switched to FV Player 7 Beta and Player not Formatted Properly
    Martin

    Hello Blayne,

    are you using both FV Player and s3-folder-playlist in the same post or page content? If no, then the s3-folder-playlist plugin could be improved to only load its CSS when it’s actually going to be used. FV Player already loads that way, we hate when a plugin loads its CSS and specially JS files when not needed.

    I wasn’t able to find any information about that plugin online, but perhaps you have some contact for the developer.

    If you know a bit about PHP you can experiment and search the plugin files for mention of https://releases.flowplayer.org/6.0.4/skin/minimalist.css and https://releases.flowplayer.org/6.0.4/flowplayer.min.js and just comment out that line and see how it works then. Perhaps the videos put up with that plugin will keep on playing. If not, then as a next step enable Settings -> FV Player -> Integration/Compatibility -> “Load FV Flowplayer JS everywhere” and perhaps then it will play.

    We are also happy to make sure both plugins work together right on your website if you order our Pro support. We would probably put in some code to FV Player which would prevent the other plugin scripts from loading if FV Player is going to load.

    Thanks,
    Martin

    8 years ago in reply to: hlsjs Video Decryption Error
    Martin

    Hello Blayne,

    you should be able to alter that URL in the m3u8 files. You will have to do it for all the m3u8 sub-playlists. It might not be in the primary one – the index.m3u8.

    Thanks,
    Martin

    8 years ago in reply to: Switched to FV Player 7 Beta and Player not Formatted Properly
    Martin

    Hello Blayne,

    some other plugin is loading Flowplayer 6.0.4 CSS and JS on top of Flowplayer 7.2.6 loaded by FV Player. It appears to be the s3-folder-playlist plugin.

    Please check if disabling that plugin won’t fix the issue. Does it provide any function which is important for your website?

    Thanks,
    Martin

    8 years ago in reply to: IPTV Streaming
    Martin

    Hello Andrii,

    is that a content of the m3u8 file which you get? Is it supposed to be a playlist of videos? Or is it a live stream? It’s strange that there is on one TS file for each video.

    Thanks,
    Martin

    8 years ago in reply to: Can't play HLS in Chrome
    Martin

    Hello Mitch,

    I see there is a problem with the video on your /live page. The video is missing the CORS headers to allow playback in Chrome without using Flash.

    Please enable HLS.js using Settings -> FV Player -> Setup tab -> Integrations/Compatibility -> “Enable HLS.js” and setup the CORS headers, it’s described in our guide here: https://foliovision.com/player/video-hosting/hls#hls-js

    It seems you are using Wowza though, and we don’t have instructions for that one, but it seems to be simple: https://www.wowza.com/docs/how-to-enable-cross-origin-resource-sharing-cors-for-http-based-streams#configure_mgr

    Thanks,
    Martin

    8 years ago in reply to: Manual HLS Quality Switching
    Martin

    Hello Blayne,

    it works that way in FV Player 7 which is currently in Beta testing. A HLS video with manual quality switching can be seen here: https://foliovision.com/player/demos/hls-stream

    As a Pro user you can switch to the Beta release and get FV Player 7 Beta that way: https://foliovision.com/2018/06/fv-player-7-beta

    Thanks,
    Martin

    8 years ago in reply to: Autoplay multiple videos at once
    Martin

    Hello Charles,

    I saw the logo issue and I can’t explain it as the license key it was using was correct. However the first video did autoplay for me in Chrome.

    Thanks,
    Martin

    8 years ago in reply to: Force DASH maximum quality in FV Player 7
    Martin

    Hello Francisco,

    I see you took that script from here: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/vimeo-dash-video-play-with-low-quality/#post-55256

    The script only blocks the ABR, it doesn’t force the maximum quality.

    I see that we no longer remember the quality selection for Dash streams, so I’m going to fix that.

    Thanks,
    Martin

    8 years ago in reply to: Autoplay multiple videos at once
    Martin

    Hello Charles,

    latest Chrome doesn’t permit video autoplay unless specific conditions are met, so in FV Player 6 we had to disable it: https://foliovision.com/2018/05/video-autoplay-issues

    This is fixed in FV Player 7 Beta which you can get as a Pro user: https://foliovision.com/2018/06/fv-player-7-beta

    Are you looking to play multiple videos at once? Please let us know. FV Player doesn’t work that way unfortunately.

    I’m trying to think how we could make a feature like this part of the core FV Player plugin. We had a request to pause the previously playing video when clicking another one to play, but this one is one step further.

    If you know HTML you can save the HTML of https://coffeesevereweather.com/live-cameras/ to a file and get rid of the is-splash classes there and see if it works the way you imagined. It might not autoplay all of the videos, but at least you would see if they all play at once if you click them one by one. You might need o save it on https://coffeesevereweather.com to a file like https://coffeesevereweather.com/test.html.

    If you know a bit about PHP and editing of files you could try to put code like this into your theme functions.php to see if it helps, but I would consider it highly experimental – meaning you should test all the different FV Player video setups you are using:

    add_filter( 'fv_flowplayer_attributes', 'tweak_fv_flowplayer_class' );
    
    function tweak_fv_flowplayer_class( $attributes ) {
      $attributes['class'] = str_replace( 'is-splash', '', $attributes['class'] );
      return $attributes;
    }
    

    Thanks,
    Martin

    8 years ago in reply to: VAST Ads not working on Samsung mobile on FV 7 Beta
    Martin

    Hello Michael,

    thank you for the bug report, the issue has been fixed and FV Player VAST 6.6.2.1 released.

    I’m was testing on Samsung Galaxy S7 (Android 6.0.1, Samsung Browser 6.4 (which appears to be basically Chrome 56)). You can check these details on http://whatsmyua.info My full user agent string is:

    Mozilla/5.0 (Linux; Android 6.0.1; SAMSUNG SM-G930F Build/MMB29K) AppleWebKit/537.36 (KHTML, like Gecko) SamsungBrowser/6.4 Chrome/56.0.2924.87 Mobile Safari/537.36

    Thanks,
    Martin

    8 years ago in reply to: Autoplay multiple videos at once
    Martin

    Hello Charles,

    autoplay is one of the global FV Player settings, but it can also be enabled on a per-player basis: https://foliovision.com/player/basic-setup/autoplay

    Here is a video which is set to autoplay and it’s streaming from Vimeo using MPEG-DASH or HLS: https://foliovision.com/player/demos/autoplay

    The inline video playback on iPhone is supported since iOS version 10 and FV Player supports that.

    Please let us know if you have any other question.

    Thanks,
    Martin

    8 years ago in reply to: How to remove the watermark in FV Player 7
    Martin

    Hello Michael,

    sorry about that, I just noticed the same issue and worked on fix. The issue happens as the settings are saved. That affects the license key in a bad way. We just released FV Player 7.1.726 into the beta distribution channel. Upgrading to that will refresh the license and will get rid of logo.

    If you don’t see the update available yet, you can just deactivate and delete the plugin. No videos nor settings will be lost. Then install it again.

    Thanks,
    Martin

    8 years ago in reply to: Video display half of the screen when size reduce and maximize
    Martin

    Hello Delroy,

    are you using the Settings -> FV Player -> Hosting -> YouTube setting for logo? Does it work properly when you disable it?

    Are you getting the same issue when you use a standard WordPress theme such as Twenty Seventeen?

    Thanks,
    Martin

    8 years ago in reply to: Windows 7 Internet Explorer domain v subdomain operation strangeness
    Martin

    Hello William,

    I had a look and you are using custom buttons to control FV Player. However you are calling play() on flowplayer(), which doesn’t work – as just calling flowplayer() doesn’t give you a reference to any player. Change it to flowplayer(0) and call load() rather than play() and it will work.

    If the button is also supposed to resume playback after pausing you need to check if flowplayer(0).ready is true, and if it is use resume() on it.

    Thanks,
    Martin

    8 years ago in reply to: Close Button
    Martin

    Hello Florian,

    thank you for the bug report, please upgrade to FV Player VAST 6.6.2 and the issue will be fixed. You can also check it on https://foliovision.com/player/demos/vast-ads#non-linear

    Thanks,
    Martin

    8 years ago in reply to: Backend Problems – Post saving takes too long
    Martin

    Hello Florian,

    could you please post the shortcode you are using? If it’s containing Vimeo or YouTube videos, then FV Player is checking the video length and splash screens. If you have the option enabled it’s also checking the video length for MP4 and other video file types.

    We already put in some code to ensure the operation won’t take too long and check these videos with cron, but perhaps it’s somehow failing on your site.

    Thanks,
    Martin

    8 years ago in reply to: FV Player VAST
    Martin

    Hello Mirco,

    there shouldn’t be need for any changes, but if you notice any FV Player icon missing, just resave it’s settings. I had a brief look and haven’t noticed any issue though.

    Thanks,
    Martin

    8 years ago in reply to: protecting rtmp via username / passwprd.
    Martin

    Hello,

    I tested that and it appears we are passing the URL into the player correctly. So I guess the Flowplayer library which we use as the core player doesn’t recognize this.

    Thanks,
    Martin

    8 years ago in reply to: JetPack Breaks FV Player in newest update
    Martin

    Hello Lacey,

    I tried to reproduce the issue, but I wasn’t able to – all the videos are still working even with JetPack installed. However JetPack is a complex plugin, so the issue might be depending on some JetPack module which you are using. Which modules do you have enabled wp-admin -> JetPack -> Settings?

    You can also try downgrading FV Player to version 6.5.2 and see if that helps. It can be installed from this link: https://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.6.5.2.zip You will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Thanks,
    Martin

    8 years ago in reply to: protecting rtmp via username / passwprd.
    Martin

    Hello N_Davis,

    since RTMP is not an open format it offers better protection than the modern HTML5 formats, but it’s also not supported by mobile devices. Flash is really getting deprecated and fewer people are installing it.

    Perhaps FV Player doesn’t recognize RTMP server URL like rtmp://user:pass@xxxx.com but if it would, the password would likely be visible in the HTML code.

    To really make the password (almost) invisible it would have to be hardcoded to the SWF file.

    FV Player Pro supports HLS encryption which is a simple DRM technology and fully compatible with mobile: https://foliovision.com/player/securing-your-video/hls-stream Since it works with Amazon Web Services we are actively looking for an alternative which would be easier to use.

    Thanks,
    Martin

    8 years ago in reply to: How to hide a download link to stop any one post in any website
    Martin

    Hello Anas,

    the issue is that you are using a bad video ad. Please check the guide which I linked to before: https://foliovision.com/player/ads/using-preroll-postroll-ads

    The shortcode argument to disable such video ad is preroll=”no”, the guide shows you how to get that using the shortcode editor.

    Thanks,
    Martin

    8 years ago in reply to: How to hide a download link to stop any one post in any website
    Martin

    Hello Anas,

    thank you for postin more samples. Even the “this is Mp4 video without ads:” player has the same video ad in front of it.

    What did you do to disable the video ad for that player? Please post the shortcode that it’s using.

    Thanks,
    Martin

    8 years ago in reply to: How to hide a download link to stop any one post in any website
    Martin

    Hello Anas,

    could you please review your video ads? https://foliovision.com/player/ads/using-preroll-postroll-ads

    It appears that you have entered just “#” as the Video URL of one of the ads and that confused our player – it can’t find such video.

    For your main video you are using the FLV video format, which is deprecated and should not be used – it won’t play on mobile: https://foliovision.com/player/basic-setup/encoding#flash-only

    Thanks,
    Martin

    8 years ago in reply to: Page loads inside player?
    Martin

    Hello Joseph,

    the issue is caused by the MooTools library used by the Enlighter plugin: https://wordpress.org/plugins/enlighter/ Could you please try to disable it?

    We also don’t recommend using that plugin – the MooTools which it’s based on is a JavaScript framework, just like jQuery. Mixing these two together might cause issue in some cases. jQuery is used by core WordPress and is under active development, while last version of MooTools is from more than 2 years ago: https://github.com/mootools/mootools-core/releases

    For syntax highlighting we recommend the WP Code Prettify plugin: https://wordpress.org/plugins/wp-code-prettify/ Just make sure you set “Allways load the js/css files?” to “No” and “Where the js/css files should be loaded?” to “Footer”. You can see it in action here: https://foliovision.com/player/advanced/api-programming

    Thanks,
    Martin

    8 years ago in reply to: Reuse of Video Buffer when it's already been downloaded?
    Martin

    Hello Dennis,

    we added a “Download Previous Version” button to https://foliovision.com/my-licenses which lets you download last stable FV Player and FV Player Pro

    For FV Player 7 Beta we are also moving to a separate update stream for the beta users, so regular users won’t be bugged with updates unless there is a new tested feature or an important fix (for example some compatibility issue).

    Thanks,
    Martin

    8 years ago in reply to: Page loads inside player?
    Martin

    Hello Joseph,

    could you please check if you are using the latest FV Player (6.6.1) and FV Player Pro (0.9.19)?

    Could you please send a link to the page where we can see the issue? I tried to check your site, but didn’t find any FV Player, are you using it in the membership section of the website?

    Thanks,
    Martin

    8 years ago in reply to: Youtube Player Size
    Martin

    Hello Florian,

    could you please post the exact [fvplayer….] shortcode that you are using in that article?

    Also, fill setting Settings -> FV Player -> Sidewide Flowplayer Defaults -> Default Video Size to 1280×720 fix the issue?

    Thanks,
    Martin

    8 years ago in reply to: Align Sticky Video To Sidebar
    Martin

    Hello Videomattic,

    what CSS properties did you try to adjust? Please try with this:

    div.fp-player.is-sticky-right-bottom {
      ...
    }

    I’m noticing that you put in a blank space after “.fp-player” as it the “is-sticky-right-bottom” class was on one of it child elements, but it’s actually on the same element, so there should be no space.

    Thanks,
    Martin

    8 years ago in reply to: Warning in plugin
    Martin

    Hello Rosy,

    thank you for the bug report. We recently reworked the way the plugins load the CSS and JS and I see it caused an issue here.

    Could you please reinstall FV Player from WordPress? To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Thanks,
    Martin

    8 years ago in reply to: Make default user setting unmoderated
    Martin

    Hello Michael,

    unfortunately I see that this setting doesn’t reflect the moderation site.

    It shows as “Allow user to comment without moderation” even if the site has moderation disabled.

    We are actually working on a new plugin version which fixes this, but at rather slow pace, as we are mostly busy with FV Player.

    Thanks,
    Martin

    8 years ago in reply to: Autoplay not working
    Martin

    Hello Rosh,

    it’s because of the new restrictions set in Google Chrome 66. It works in other browsers, except for mobile and Safari 11.

    The autoplay worked for you, but was not working for first-time visitors dues to low MEI score, resulting in broken video playback.

    You can read more details (what MEI is) in our article: https://foliovision.com/2018/05/video-autoplay-issues

    Thanks,
    Martin

    8 years ago in reply to: Does video remember playback location when navigating through different pages?
    Martin

    Also, muted autoplay is now the only way of autoplaying a video in Google Chrome – FV Player 7 will fix that. We hope for a beta version out next week.

    Thanks,
    Martin

    8 years ago in reply to: Does video remember playback location when navigating through different pages?
    Martin

    Hello Jules,

    video position remembering was added a 2 months ago: https://foliovision.com/2018/03/position-saving-video-fields

    Thanks,
    Martin

    8 years ago in reply to: Cannot pass caption to lightbox when using text links
    Martin

    Hello,

    we had to hold that update for a bit as we discovered there was a bug when updating when using FV Player Pro 0.9.17 beta.

    It’s out now.

    Thanks,
    Martin

    8 years ago in reply to: PHP.Generic.BadPattern.5 Warnings
    Martin

    Hello Ran,

    could you please recall if you got any fatal error message when you tried to activate the plugin in the Plugins sections of wp-admin? You can also double check if you can install and activate new plugins – perhaps there is some issue with that.

    Thanks,
    Martin

    8 years ago in reply to: PHP.Generic.BadPattern.5 Warnings
    Martin

    Hello Ran,

    I’m sorry to hear about the trouble, I just tried to upgrade to the latest FV Player Pro version and it works just fine. Is there any error message you are getting?

    I would recommend that you delete FV Player Pro which you have on and use the license activation (you should be able to jump to step 6 right away): https://foliovision.com/player/basic-setup/installation/pro-extension

    Thanks,
    Martin

    8 years ago in reply to: YouTube and GDPR
    Martin

    Hello Heinz-Hermann,

    unfortunately your link doesn’t seem to play: https://www.youtube-nocookie.com/embed/_UsSZXzOSj4&rel=0 However you can get such link when you enable the “Enable privacy-enhanced mode” option when obtaining the embed code for the video on YouTube. So here is a link which I generated that way and it works: https://www.youtube-nocookie.com/embed/pM1EE0Islso It still seems to set some cookies once the video starts to play.

    Please check our YouTube demo: https://foliovision.com/player/demos/youtube-embedding There are no cookies for YouTube there until you click to play the video. Then it loads the YouTube API which will set some cookies. So that behavior seems very similar to what https://www.youtube-nocookie.com/embed/pM1EE0Islso is doing – no cookies unless you play the video.

    Of course if the video is set to autoplay, the cookies are set right away: https://foliovision.com/player/demos/youtube-autoplay

    Thanks,
    Martin

    8 years ago in reply to: FVPlayer crashes other plugin (Elasticpress)
    Martin

    Hello Hermann,

    I checked that thread. I see that our lightbox class doesn’t check if FV Player is actually running.

    Could you please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    It seems that will help with the global variable. Over time we might need to improve the structure of these modules.

    Thanks,
    Martin

    8 years ago in reply to: Converting JW Player shortcodes
    Martin

    Hello Florian,

    sorry about that, I see that it was never merged and released. I will do so today as the new version will go out.

    Thanks,
    Martin

    8 years ago in reply to: PHP.Generic.BadPattern.5 Warnings
    Martin

    Hello Ran,

    it’s some part of the Amazon Web Services library. These two files seem to trigger some security checks.

    I put in a new AWS version up. Could you please reinstall FV Player Pro from a ZIP file which you get on https://foliovision.com/my-licenses ?

    To do that you will have to first deactivate and delete the current FV Player Pro plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Hopefully the new version won’t trigger that security warning.

    Thanks,
    Martin

    8 years ago in reply to: Adjust Height in old videos automatically
    Martin

    Hello Paulo,

    you are using a CSS like this in /wp-content/themes/mts_best/style.css:

    img, video, object {
        max-width: 100%;
        height: auto!important;
    }

    Just take “video” and “object” out of it to fix the issue. The only way our plugin could circumvent this would be to use a “!important” declaration too. And that is not a good practice.

    Thanks,
    Martin

    8 years ago in reply to: Action after livestream ends
    Martin

    Hello Robert,

    the end of video popup should indeed work: https://foliovision.com/player/ads/setting-up-html-popups

    Unfortunately we are not currently in control of a live stream. If you can give us access to a test live stream which we can stop and resume, we can double check that it all works.

    Thanks,
    Martin

    8 years ago in reply to: Pro 0.9.16: wp_enqueue_style "fv-player-pro" missing dependency "fv_flowplayer"
    Martin

    Hello Leho,

    you are exactly right and your fix works. It will be part of the next plugin release.

    Thank you very much for your input and for your support of independent software!

    Thanks,
    Martin

    8 years ago in reply to: meta_key fv_wp_flowplayer_position_xxxx in wp_usermeta
    Martin

    Hello Daniele,

    could you please confirm that what you really need is a list of videos and for each one a list of users who watched it? The other option is to have a list of users and for each one list which videos each user saw.

    How many members do you have on your site?

    How are you posting your videos? Is it a single [fvplayer] shortcode per page (or some custom post type)?

    Thanks,
    Martin

    8 years ago in reply to: How to Create Subtitles
    Martin

    Hello Peter,

    we added support for Simplified Chinese. You will find it in the list as Chinese (Simplified).

    This new addition will go out in the next plugin release, or you can reinstall FV Player from: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with out plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    Thanks,
    Martin

    8 years ago in reply to: Video plays in chrome but not in Firefox
    Martin

    Hello Faizal,

    I removed the link to your website.

    Thanks,
    Martin

    8 years ago in reply to: Video plays in chrome but not in Firefox
    Martin

    Hello Faizal,

    the video checker checks the video from one of our servers, it appears your are blocking access to the video when the referring URL doesn’t match your site. It makes the video a bit harder to download. We added that HTTP header and now our video checker should be able to check your videos.

    I checked and the video still plays on iPhone with iOS 11 and on Android 6.0, but not on Android 4.4, even when using the latest Google Chrome. So it appears older Android phones don’t send the referrer information for videos.

    However that is not the cause of broken playback in Firefox. Here is the debug info from Firefox:

    Media resource https://....mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)
    Details: virtual RefPtr mozilla::MP4Demuxer::Init(): Parse MP4 metadata failed
    

    Here is the video information from our video checker:

    Mime Type: video/mp4
    Format: f4v
    Duration: 02:06:39.66
    Bitrate: 247 kb/s
    Video: Input #0, mov,mp4,m4a,3gp,3g2,mj2
    Stream #0:0(eng): Video: h264 (Main), yuv420p(tv), 1280x720 [SAR 1:1 DAR 16:9], 181 kb/s, 15.41 fps, 16 tbr, 1k tbn, 40 tbc (default)
    Stream #0:1(eng): Audio: aac (LC), 44100 Hz, mono, fltp, 56 kb/s (default)
    

    Here is the same analysis for some MP4 video which plays:

    Mime Type: video/mp4
    Format: mp42
    Duration: 00:04:38.11
    Bitrate: 877 kb/s
    Video: Input #0, mov,mp4,m4a,3gp,3g2,mj2
    Stream #0:0(und): Video: h264 (Constrained Baseline), yuv420p(tv, bt709), 640x360 [SAR 1:1 DAR 16:9], 743 kb/s, 25 fps, 25 tbr, 90k tbn, 50 tbc (default)
    Stream #0:1(und): Audio: aac (LC), 44100 Hz, stereo, fltp, 131 kb/s (default)
    Moov position: 98184 bytes
    

    I’m noticing that your video uses strange fps count of 15.41. However the bigger issues seems to be that the Moov position is missing in the analysis.

    I had to analyze the whole file with qtfaststart to get it. It’s at 9106904 bytes which might be too much for Firefox. The moov should be at the start of the file (or close to it) to ensure fast video playback start times and compatibility.

    Also the format is f4v which might be even bigger issue. I improved our video checker to show a warning about the f4v video format that it won’t play in Firefox. We will see how many reports we get and then adjust our recommendation.

    Thanks,
    Martin

    8 years ago in reply to: Remember Video Position option (How to get it to work)
    Martin

    Hello Michael,

    so do you mean it works for you on iPad and iPhone, but only on full content videos? I worked for me, but perhaps the video progress event which we use works differently on your devices due to some reason.

    Perhaps it’s only saving the video position every minute rather than every 15 seconds. So when you are watching the video trailer and you watch it from start to almost the end and you refresh there will it work?

    Thanks,
    Martin

    8 years ago in reply to: Flowplayer logo showing up when it shouldn't
    Martin

    Hello Paul,

    that site won’t open but I figure out you forgot to include word “film” in the domain name. The logo shows up for that domain as there is no license created for it – you only have a single domain license.

    You can either upgrade to 5 domain license for $120 or buy an extra domain for $50.

    Thanks,
    Martin

    8 years ago in reply to: Flowplayer logo showing up when it shouldn't
    Martin

    Hello Paul,

    I checked your article about Sony a7R III and I couldn’t see the logo on the videos. Please let us know where exactly we can see the issue.

    Thanks,
    Martin

    8 years ago in reply to: Remember Video Position option (How to get it to work)
    Martin

    Hello Michael,

    thank you for the video!

    Unfortunately I was not able to reproduce the error on the Salay Trailer video nor Moses Trailer – using iPhone with iOS 11.2 and 11.2.1. I did only use the built-in Safari browser though.

    I’m noticing that you have the dh0… CloudFront distribution configured for URL signature. I disabled that as it’s not working with HLS streams anyway – that CloudFront is not set to require it because of the TS video segments which wouldn’t get the signed URL as they are linked from the m3u8 file.

    Disabling this makes the video loading simpler – perhaps now you will no longer notice the issue? Please try again. No need for a video again.

    Thanks,
    Martin

    8 years ago in reply to: Remember Video Position option (How to get it to work)
    Martin

    Hello Michael,

    I’m assuming you are using iPhone 7 with iOS 11.2 or 11.3 – please let us know about that.

    Also, let us know what do you mean that it will freeze. Will it just show the loading dots and never finish loading?

    How often does it happen? Does it happen even if you disable FV Player VAST?

    Does the issue appear when you are playing the video logged in, or when you are not logged in? If it only happens when you are logged in, please send the login to support@foliovision.com.

    Thanks,
    Martin

    8 years ago in reply to: Illegal string offset 'fv_flowplayer_admin_test_media' in version 6.5.2
    Martin

    Hello Claudia,

    I see, you put in the warning text as topic title. I’m not getting such warning, however I did put in some code which should prevent it.

    Could you please let us know what PHP version you are using? You can also test with the latest dev version here: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

    Thanks,
    Martin

    8 years ago in reply to: Illegal string offset 'fv_flowplayer_admin_test_media' in version 6.5.2
    Martin

    Hello Claudia,

    I’m not seeing any warning, could you please check if you also see it when not logged in?

    Thanks,
    Martin

    8 years ago in reply to: Error in frontend.php on line 163
    Martin

    Hello Mohd,

    I see, it’s actually some other error. I see that on your website ” symbol is encoded as \u0027 rather than & quot;

    I see that my fix for PHP versions prior to 5.3 was incorrect. Could you please re-install from http://wordpress.org/plugins/fv-wordpress-flowplayer/ once again? That will fix the issue.

    Thanks,
    Martin

    8 years ago in reply to: preroll on iOS 9.3.5
    Martin

    Hello Danielle,

    you said that when you open https://foliovision.com/andrea-test you get the pre-roll ad every time – I guess you mean when you use a desktop computer. But then on iOS the behavior is different.

    Could you please double check it’s not just that OAID cookie?

    Thanks,
    Martin

    8 years ago in reply to: Justify the tabs in tabs-playlist mode
    Martin

    Hello Vianney,

    we will discuss the possible improvements in our team and if there is some CSS trick which could help we will let you know.

    Thanks,
    Martin

    8 years ago in reply to: Justify the tabs in tabs-playlist mode
    Martin

    Hello Vianney,

    it appears to use the full width provided by your content column.

    It doesn’t line up as nicely as it could. We could improve that display but it would mean more scripts would have to be executed. I will raise this issue in our team and we will let you know if we decide to improve this. Perhaps there is some CSS 3 trick which we can use.

    Thanks,
    Martin

    8 years ago in reply to: Cannot pass caption to lightbox when using text links
    Martin

    Hello,

    thank you for noticing that issue.

    Unfortunately I had to remove support for the lightbox=”true;text;This is the lightbox caption” kind of shortcode as we are trying to standardize things and move to a database model for FV Player and this would only make it more confusing.

    The link text (the caption=”” attribute of the shortcode) will still show as the lightbox caption, hopefully that will be enough for your use.

    Thanks,
    Martin

    8 years ago in reply to: Default Splash image zoomed in – showing partially in Playlist mode
    Martin

    Hello Vianney,

    actually now the playlist actually works – I was not able to play these videos before.

    It’s true that the splash images are set to cover these playlist item elements. Since you are using your logo there and it doesn’t match you can use a CSS rule like this to make it fit in:

    .fp-playlist-external a div {
        background-size: contain;
    }

    You can also throw in this CSS attribute to add a bit of spacing around it:

    background-size: 90%;
    

    Thanks,
    Martin

    8 years ago in reply to: Cannot pass caption to lightbox when using text links
    Martin

    Hello,

    thank you for the bug report.

    We fixed the lightbox caption display which stopped working in 6.5.1 and also enabled use of lightbox=”true;text;This is the lightbox caption”. We also finally wrote some automated tests for this.

    If you could test the new version before we release it, that would be great, just reinstall the plugin from this ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip

    Thanks,
    Martin

    8 years ago in reply to: Hide chapter time
    Martin

    Hello Michael,

    or perhaps you should just use CSS like this:

    .fv_fp_chapters::before {
      content: "Your text here";
    }
    

    Thanks,
    Martin

    8 years ago in reply to: Hide chapter time
    Martin

    Hello Michael,

    I would recommend you to use the fv_flowplayer_html filter using the WordPress Plugin API. That will let you adjust the player HTML code, including the chapters wrapping UL:

    <ul class='fv_fp_chapters' id='fv_fp_chapters_....'>...</ul>

    It will appear empty as the chapters data is loaded from the VTT file directly. But that’s not important for what you are trying to achieve.

    Thanks,
    Martin

    8 years ago in reply to: Clash with Cookie Law Bar plugin
    Martin

    Hello Kelly,

    I was able to install the plugin on a test site and it works well with FV Player. I think the issue is with the jquery.cycletwo.js script, which seems to be some slider.

    Is the issue happening even on some page without the slider?

    Or it’s a conflict of now 2, but 3 plugins, which is even worse.

    Thanks,
    Martin

    8 years ago in reply to: Several issues
    Martin

    Hello Aleksandr,

    we had a look and the fullscreen issue is caused by the fact that you are loading the player in an iframe. What is the reason for doing that? It’s probably cause of the issues Lucia was having – I’m seeing no issues on iPad with iOS 9.2 nor 11.2.

    Anyway, you are also not using the latest FV Player version – please upgrade, as we improved the handling of the fullscreen functionality when the player is loaded in the iframe. It will use the iOS native video player, but at least it will work.

    Going back to your original questions:

    1) I think I just answered that one.

    2) If you have to use iframe for the video, could you please at least use the FV Player iframe embed function? https://foliovision.com/player/basic-setup/using-iframe-embedding We can work on improving that one at least, although I’m not 100% sure, perhaps the iframe responsiveness has to be handled in the document which inserts the iframe.

    3) Could you please check the browser javascript console to see what error comes up when it happens? Here’s how: Using Your Browser to Diagnose JavaScript Errors

    I tried to load the page multiple time, but the video always appeared.

    4) These are the resposnive dimensions, if you put in 1280×720 pixels, the videos will keep the 16:9 ratio. However if you use iframe, then it might get tricky.

    Thanks,
    Martin

    8 years ago in reply to: Hide chapter time
    Martin

    Hello Michael,

    you can use CSS like this:

    .fv_fp_chapters span, .fv_fp_chapters .fv_fp_chapter {
        display: none;
    }
    

    Thanks,
    Martin

    8 years ago in reply to: Default Splash image zoomed in – showing partially in Playlist mode
    Martin

    Hello Vianney,

    I realized what is the issue – could you please reinstall plugin from http://wordpress.org/plugins/fv-wordpress-flowplayer/ ? That should fix the issue.

    Thanks,
    Martin

    8 years ago in reply to: Error in frontend.php on line 163
    Martin

    Hello Mohd,

    I realized what is the issue – could you please reinstall plugin from http://wordpress.org/plugins/fv-wordpress-flowplayer/ ? That will fix the issue.

    Thanks,
    Martin

    8 years ago in reply to: Default Splash image zoomed in – showing partially in Playlist mode
    Martin

    Hello Vianney,

    I found the problem – your video file names are using the ‘ symbol which is somehow not properly escaped in the JSON.

    I was not able to reproduce the problem, the ‘ symbol was properly encoded in JSON to \u0027. Could you please check what PHP version you are using? You can use this plugin to check it: https://wordpress.org/plugins/display-php-version/

    Thanks,
    Martin

    8 years ago in reply to: Error in frontend.php on line 163
    Martin

    Hello Mohd,

    please double-check that you are using the latest version of FV Player, as this was fixed in version 6.5.1 and the latest version is 6.5.2.

    Thanks,
    Martin

    8 years ago in reply to: Chapters or transcript but not both
    Martin

    Hello Michael,

    we fixed the CORS instructions already.

    Regarding the side-by-side display – we wanted to make transcript appear in some minimalistic form, so that user would have to click something to get it to display.

    We also have requests to make it appear on top of the player when using fullscreen more.

    For now you can experiment with CSS like this:

    .fv_fp_chapters {
        width: 33%;
        float: left;
    }
    .fv_fp_transcript_wrapper:after {
        content: ' ';
        display: block;
        clear: both;
    }
    

    I wrote down your feature request.

    Thanks,
    Martin

    8 years ago in reply to: preroll on iOS 9.3.5
    Martin

    Hello Daniele,

    it appears that behavior is outside of our control. Are you sure the ad unit is not remembering which ads the user already saw in a cookie or in some other similar way?

    Thanks,
    Martin

    8 years ago in reply to: preroll on iOS 9.3.5
    Martin

    Hello Daniele,

    in iOS simulator for 9.3 I’m getting the same as you get on iOS 11.3. Is the ad unit not remembering which ads the user already saw in a cookie or in some other similar way?

    We also have a real iPad with iOS 9.3.1 and we get the same issue as you get though, so we will have a look.

    Thanks,
    Martin

    8 years ago in reply to: could I use FV Player as stand alone app without wordpress site.
    Martin

    Hello Medal,

    I would add that if you are going to use this on the domain which you already have licensed with FV Player, you could just use the FV Player script instead of Flowplayer.

    Thanks,
    Martin

    8 years ago in reply to: Chapters or transcript but not both
    Martin

    Hello Michael,

    it appears to me that there must be some invalid character in the shortcode. We are working on a better way of storing the video configuration – in database tables. It might be best to check your page HTML code to see if you see references of:

    * splash image in as the CSS background-image
    * chapters in the data-item attribute as the chapters item
    * transcript is loaded and parsed on the post save, so you should see its parsed content in HTML too

    We are not having issues with our setup where the video source, splash, transcript and chapters are all loaded from CloudFront: https://foliovision.com/player/demos/interactive-transcript-chapters

    You might be having a CORS issue with the chapters, please double check:

    * CORS in S3 bucket: https://foliovision.com/player/video-hosting/hls#cors-in-amazon-s3
    * CORS forwarding in CloudFront distribution: https://foliovision.com/player/video-hosting/hls#cors-in-cloudfront

    Thanks,
    Martin

    8 years ago in reply to: html5: network error after inserting youtube video.
    Martin

    Hello Mitch,

    the FV Player Pro video ads are disabled when used before YouTube videos if the mobile device has iOS version lower than 10 (6% of users) or Android older than version 6 (35 to 42.3% of users).

    Unfortunately we had to set a rule like this as the YouTube API is unreliable and was just not reliable enough on these older devices.

    Thanks,
    Martin

    8 years ago in reply to: Deleting description field
    Martin

    Hello Alex,

    I mean that Google might remove such symbol from SERP. And even if it will come up, perhaps they will fix their systems to remove it as they might not like it. It’s not something you can search for by typing in a text.

    Thanks,
    Martin

    8 years ago in reply to: Play buttom sometimes missing on mobile
    Martin

    Hello Greg,

    I tried to open 10 videos and all of them had the play icon. This might not be related to FV Player. When it happens, are you noticing that the browser looks like they page is still loading? Are you able to hook your phone to a computer, open the developer console and then keep opening these videos until you see the error and check what’s on the console?

    Instructions for Chrome on Android: https://developers.google.com/web/tools/chrome-devtools/remote-debugging/
    Instructions for Safari on iOS: http://adaptivejs.mobify.com/v2.0/docs/debug-on-ios-devices-and-the-ios-simulator/ -> Debugging on an iOS Device

    Thanks,
    Martin

    8 years ago in reply to: Play buttom sometimes missing on mobile
    Martin

    Hello Blake,

    I opened …. on my Android 4.4 phone and I could see the play button right there.

    The way the video checker works is that you need to come in as admin and open the video checker and send us a report about the video. It’s not necessary to do so on the mobile where you are having issues.

    Thanks,
    Martin

    • This reply was modified 7 years, 11 months ago by Martin.
    8 years ago in reply to: preroll on iOS 9.3.5
    Martin

    Hello Daniele,

    seems like the error is caused by the missing HTTP header on the VAST ad https://ads.socialfarma.it/www/api/vast/?zone=1:

    Access-Control-Allow-Credentials: false

    It really appears that the ad can only be played twice, then it fails like that.

    However such issue should not stop the main video from playing. I was able to put stop to this behavior, could you please re-check on https://foliovision.com/andrea-test ?

    Thanks,
    Martin

    8 years ago in reply to: Default Splash image zoomed in – showing partially in Playlist mode
    Martin

    Hello Vianney,

    it appears that the FV Player on that page fails to init due to some JSON error. I see you are using some plugin to optimize the site speed. Will it start working once you disable that? What plugin are you using? Is it https://wordpress.org/plugins/fast-velocity-minify/ ? Please let us know.

    Thanks,
    Martin

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