Forum Replies Created
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Hello James,
the bug was a special one, just saving the FV Player settings would solve it, so that explains why it’s working for you after you enabled the old interface. You can turn that off safely.
Sorry about that, we are working on improving our automated plugin testing, although this one will be a though one to test.
Please let us know in a new thread what lightbox issue you are having.
Thanks,
MartinHello Shez,
the feature is in FV Player Pro 0.8.1 once you switch to Beta as described here: https://foliovision.com/2016/06/switching-pro-player-to-beta
Please let us know how it works for you, we are planning to add more settings for it which will allow you to make it much more visible etc.
Thanks,
Martin7 years ago in reply to: Can't remove captions from embeds.Hello Kerry,
we are going to improve this workflow issue, as a quick fix you can use “Disable video titles” checkbox in Settings -> FV Player Pro -> Hosting -> YouTube and Vimeo boxes.
Thanks,
MartinHello Jim,
FV Player Pro 0.8.1 might be fixing the issue here. If you used no Vimeo and no YouTube configuration in FV Player Pro, this bug could occur.
Thanks,
Martin7 years ago in reply to: FV Player on dynamically loaded postsHello amiremami,
regarding the Flash issue – it appears you are using the Settings -> FV Player -> Integrations/Compatibility -> “Prefer Flash player by default” – please make sure you disable it and test again.
Thanks,
MartinHello Shez,
we are currently improving the user interface for the feature.
To get an early preview, you can reinstall FV Player Pro (grab a fresh ZIP file from https://foliovision.com/my-licenses or just upgrade to version 0.8 if you don’t have it yet), then switch it to Beta (here’s how: https://foliovision.com/2016/06/switching-pro-player-to-beta) and enable Settings -> FV Player Pro -> Pro Features -> DRM Text (beta).
Once you play a video you will notice that your user info and date appears in the top right corner for a fraction of time periodically. That way it’s not so distracting for the user but it traceable in the recorded video.
We are still tweaking the exact parameters.
Thanks,
MartinHello Shez,
we are putting it into the FV Player Pro Beta release now. Should be available for your to use later today.
Thanks,
Martin7 years ago in reply to: FV Player on dynamically loaded postsHello amiremami,
thank you for bringing this to our attention. Are you able to add this JavaScript code to the very bottom of your site footer?
We could be adding that code into FV Player as an integration option. In my testing it fixed the issue on your site.
However the problem is that it doesn’t likely solve loading of FV Player playlists. Do you use these a lot?
Thanks,
Martin7 years ago in reply to: Change default text of email share and tweetsHello cruiserparts,
you were asking when this will be ready in an email – you can actually test this new feature before it gets released for public. Just reinstall the FV Player plugin from this ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/task-7005550-email-sharing-text.zip
If you are not experienced with ZIP files – first you have to deactivate and delete the FV Player plugin which you are currently using and then install from that ZIP file by using the Add New -> Upload option in wp-admin -> Plugins. No videos or settings will be lost.
Please let us know how it goes. You will find the setting labeled as “Email Sharing Text”.
Thanks,
MartinHello Jim,
please make sure that following is enabled: Settings -> FV Player Pro -> Post Interface Options -> Enable old interface.
Other plugins which look a bit suspicious are: Duplicate Post, Page Restrict.
I tried to install all the plugins I was able to get on WordPress.org but I noticed no issue with the Publish button.
You can also order our pro support and we will fix the issue right on your website: http://foliovision.com/pro-support
Thanks,
MartinHello Jim,
are you using the Beta release of FV Player Pro? Does it happen even in the Release version? Here’s an article about how you can switch from Release to Beta, so analogically you can go back to Release: https://foliovision.com/2016/06/switching-pro-player-to-beta
However I still don’t see how this could be caused by FV Player Pro – we are not changing the way the posts are getting published. Are you able to disable Templatera and WPBakery Vistual Composer and see if the issue disappears?
Thanks,
MartinHello Jim,
I’m not sure what is the issue here. First it’s some issue with the Publish button and then you send some screenshots which look as if the saving of the post failed.
Could you please send over the list of plugins which you are using?
Does the issue happen with any new post or only with a post with a Vimeo video? What about a YouTube video?
Can you check the PHP error logs?
Thanks,
Martin7 years ago in reply to: Use colorbox on images – not just textHello Luria,
I was not able to reproduce that issue, the splash screen appears properly for me as the video loads.
Could you please let us know what exact Chrome version you are using? Best if you could send over the exact user agent string which you can find here: http://www.whoishostingthis.com/tools/user-agent/
Thanks,
Martin7 years ago in reply to: Subtitles not working fullscreen androidHello Evélina,
sorry that this took so long, it has been fixed in FV Player 6.0.5.19 released now.
We stopped using the device native fullscreen mode mainly because of the download button in Chrome 55 and 56. We kept it there for old Android (4.4 and below) and iPads (below version 7).
Thanks,
Martin7 years ago in reply to: Remove Google Chrome video download buttonHello Sergio,
I found we are not detecting Chrome 56 which has this download button. It was introduced in Chrome 55.
FV Player 6.0.5.19 has been released now and it fixes this issue.
The issue is related to the native fullscreen mode – we originally set FV Player to use the Android native fullscreen mode to help the older and slower devices. So now we setting it back to use the FV Player fullscreen mode which will prevent that download button from showing up. The native fullscreen mode will be only used on Android < 4.4 and iOS < 7 if it's not using Chrome 55 and above. That should work for you as a quick and good enough fix, please let us know if you notice any issues with it. We will work on improving the Vimeo embedding. I don't think you need to change the way you are uploading the videos. Thanks, Martin
Hello Murray,
I see the issue now – since your video on Vimeo is only 480 pixels wide our plugin was not loading it properly.
I fixed that now and I’m going to release a new version of the FV Player Pro plugin now.
FV Player Pro 0.8 has been released. It will fix your issue.
Thanks,
MartinHello Murat,
it seems like something might be failing in your Ajax requests. I checked your site but it seems you enabled the Vimeo iframe embedding as you were having these issues.
Could you please put it back live now, so that we can have a look? We are in the office until 4 PM UTC time.
I think it should just work, it appears to me the issue could be on the Vimeo end at that time (Wed, 08 Feb 2017 15:42:24 +0000 – Wed, 08 Feb 2017 15:49:56 +0000) as I’m looking at our Vimeo logs.
Thanks,
Martin7 years ago in reply to: Remove Google Chrome video download buttonHello Sergio,
if you use FV Player Pro then it will use the MP4 files from the Vimeo for playback. On iOS it will use the HLS streams (m3u8). On top of that we have an option to use the new MPEG-DASH format where possible.
The streams (HLS and MPEG-DASH) are much harder to download that MP4 files. One can’t just use the browser developer tools to do it.
That’s why we are preparing an option for our Vimeo users to disable MP4 playback for their Vimeo videos as well as obscure the Vimeo video ID. So I think we should hurry up and give you this new feature for a test.
I’m not sure where you are seeing the video download button though. It’s true that new Chrome versions have it, but we fixed it in FV Player 6.0.5.15.
Please let us know what browser you are using and at which URL of your website you can see the download button.
Thanks,
Martin7 years ago in reply to: Transcriptions and Auto-scrollHello Clod,
the next release (FV Player Pro 0.8) will improve the scroll positioning a bit.
Unfortunately the new release is late, but you can get it even right now – just deactivate your current running copy of “FV Player Pro” and then delete it. Once that is done head over back to Settings -> FV Player and hit the yellow “Install Pro extension” which will give you the latest version.
Thanks,
MartinHello Renato,
FV Player Pro 0.8 includes a new option in Settings -> FV Player Pro -> Hosting -> Youtube (or Vimeo) -> “Disable video titles” which removes these titles.
Unfortunately the new release is late, but you can get it even right now – just deactivate your current running copy of “FV Player Pro” and then delete it. Once that is done head over back to Settings -> FV Player and hit the yellow “Install Pro extension” which will give you the latest version.
Thanks,
Martin7 years ago in reply to: Change default text of email share and tweets7 years ago in reply to: Use colorbox on images – not just textHello Luria,
sorry about the delay, this has been added in FV Player 6.0.5.18 released just now.
You can see demo here: https://foliovision.com/player/demos/fv-flowplayer-lightbox -> Lightbox Using HTML
Thanks,
MartinHello Renato,
I see that the problem is that you can’t actually remove these captions as they keep coming back.
We will include a fix for this for new plugin release tomorrow, you will be able to disable these captions with a single global option.
Thanks,
MartinHello Devin,
The DASH.js library which is used for the MPEG-DASH playback seems to always switch to the highest possible resolution when possible (when it has fast enough internet connection).
We will look into that, it should only switch to higher resolution if the vidoe is big enough on the screen.
Eduard,
Is Vimeo providing these 4K vidoes in 4K quality? If so, then perhaps it’s switching to that. And some older Mac it could keep the processor really busy resulting in jerky playback.
Thanks,
Martin7 years ago in reply to: Quality Switch, hide some labelHello Gergely,
the quality switching was improved in FV Player Pro 0.7.26 in the Beta release so that it won’t hard fail if you switch to a missing quality file.
This fix will now be part of FV Player Pro 0.8.
Thanks,
Martin7 years ago in reply to: Video player for FacebookHello smith234,
next FV Player release will contain an option to enable Facebook Video Sharing.
When enabled any MP4 video without download protection with a splash image will be shared to Facebook directly rather than the standard post excerpt with a image. The video also must be accessible using the https:// protocol.
If you could test it out in the beta release, it would be most welcome. You can get it be reinstalling the plugin from the following ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Before you install that version you must first deactivate and delete your existing FV Player plugin. No settings or videos will be lost.
Please let us know if you have any issues.
Thanks,
Martin7 years ago in reply to: Og vidéo integrationHello Vincent,
next FV Player release will contain an option to enable Facebook Video Sharing.
When enabled any MP4 video without download protection with a splash image will be shared to Facebook directly rather than the standard post excerpt with a image.
If you could test it out in the beta release, it would be most welcome. You can get it be reinstalling the plugin from the following ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Before you install that version you must first deactivate and delete your existing FV Player plugin. No settings or videos will be lost.
Please let us know if you have any issues.
Thanks,
Martin7 years ago in reply to: Sharing individual URL in playlistHello wintv,
this feature will be part of the next FV Player release.
If you could test it out in the beta release, it would be most welcome. You can get it be reinstalling the plugin from the following ZIP file: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Before you install that version you must first deactivate and delete your existing FV Player plugin. No settings or videos will be lost.
Please let us know if you have any issues.
Thanks,
MartinHello Dmirtry,
we had a similar issue, so we created a fix for it for the upcomming release. You can test it by reainstalling the plugin from this ZIP file: https://github.com/foliovision/thoughtful-comments/archive/dev.zip
Please let us know how it goes. The new version has a ton of new features (live comment updates, comment voting, reporting), so it’s taking a while.
Thanks,
Martin7 years ago in reply to: HLS video scanHello David,
it was only in that specific version I sent to you, to make sure it works. Thank you for checking it out!
I merged the changes in for the upcoming version. You can get it here, could you please let us know if it all works for you https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Thanks,
Martin7 years ago in reply to: Use colorbox on images – not just textHello Luria,
we are behind on this work as you noticed. We are aiming to simplify the lightbox, so let me check with our team about how much priority this should get.
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Thorsten,
we released FV Player VAST in which the limit has been increased to 5. Please let us know how it goes.
Thanks,
Martin7 years ago in reply to: How to set bufferLength and bufferTimeHello johnlizenith,
if you need to do this for RTMP you can try this:
add_filter( 'fv_player_rtmp_bufferTime', 'tweak_ fv_player_rtmp_bufferTime' );function tweak_ fv_player_rtmp_bufferTime() {
return 6;
}
That will set its buffer to 6 seconds. The default is 3 seconds.
Thanks,
Martin7 years ago in reply to: Clickable playerHello Marcel,
to make it simple you can just create a hidden page with just the [fvplayer ...] shortcode in it which would show up without any header or sidebar and then create a new window with that page in it once the image in your widget is clicked.
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Thorsten,
it would be possible to tweak this, but keeping the limit reasonable is what protects your viewers from endless ad loading in some cases. I’ve seen setup with some many VAST ads that it took half minute for the player to finally give up and just play the video.
How much time do you wait before you get that error when playing a video? Please let us know.
Thanks,
Martin7 years ago in reply to: Cache not loading and delivering to usersHello Paresh,
thank you for the bug report.
We are about to release a new version, however something has failed in the comit and we need to review that first.
Thanks,
Martin7 years ago in reply to: Fatal error on latest updateHello Devin,
FV Player 6.0.5.16 fixes the responsiveness for YouTube and Vimeo when using the basic iframe embedding.
Thanks,
Martin7 years ago in reply to: How to setup iframe usageHello Sve,
I’m not sure what’s wrong, but it says the fils are missing, like this one:
http://www.4u2rate.com/wp-content/plugins/fv-wordpress-flowplayer/css/img/play_white.png
http://www.4u2rate.com/wp-content/plugins/fv-wordpress-flowplayer/css/fonts/fpicons.woff?ver=yg5dv7
http://www.4u2rate.com/wp-content/plugins/fv-wordpress-flowplayer/css/fonts/fpicons.ttf?ver=yg5dv7Could you please reinstall the plugin?
Thanks,
MartinHello webmarka,
if it’s a live stream, it requires that parameter. It can also be set using the shortcode editor if the Post Interface Option “Live Stream” is enabled.
On our end the stream is very slow. Well, it was yesterday, but now it seems to run fine.
Thanks,
Martin7 years ago in reply to: How to use RTMP streams with FlashHello Alfons,
you can read our overview of video download protection techniques here: https://foliovision.com/player/securing-your-video/protecting-video-from-downloading
What browser/extension do you use if it allows you to download the video with a right click? Or do you mean you use the browser developer console to get the video URL and download it here? Please let us know where we can see your JW Player setup which prevents that. Perhaps it is just using a HLS stream for VOD.
We offer encrypted HLS support, so even if somebody knows how to download a HLS stream, it won’t play: https://foliovision.com/player/demos/encrypted-hls-stream
Regarding the Android Chrome issue – the first player here uses RTMP as well as other formats: https://foliovision.com/player/demos/cloudfront-download-protection The RTMP is only picked in browser with Flash, the other ones do for the MP4 or WebM.
I also setup a demo with both RTMP and HLS: https://foliovision.com/player/demos/hls-stream -> RTMP Then HLS
Both play properly for me on Android 4.4.4 with Chrome 55.
Thanks,
Martin7 years ago in reply to: How to use RTMP streams with FlashHello Alfons,
the important change in FV Player 6.0.5.15 was (citing from the change log https://foliovision.com/player/changelog): “Bugfix – RTMP – making sure it takes priority over other formats to prevent browser from trying to load HLS in Flash engine”
We did this so that if there is a player with HLS and RTMP the Flash player would pick the RTMP format over HLS, as HLS has higher requirements when loading in Flash.
What happens to you suggests that your RTMP stream is actually not working and perhaps it never as browser were picking MP4 video instead.
Please check if it plays if you remove the RTMP stream from that player.
Since FV Player plays HLS streams with proper crossdomain.xml file in Flash, you don’t really need RTMP if you can meet these requirements: https://foliovision.com/player/video-hosting/hls
Thanks,
Martin7 years ago in reply to: How to setup iframe usageHello Sve,
not sure where this issue is coming from exactly. I was able to trace if down to a change introduced in 6.0.5.13 actually.
So I fixed the code I believe. Could you please reinstall FV Player from https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip and let us know if it helped?
Thanks,
Martin7 years ago in reply to: RTMP and m3u8 streaming in one playerHello sdugoten,
thank you for your bugreport and testing. We will make this fix part of the next plugin release, so you don’t have to worry about that.
Thanks,
Martin7 years ago in reply to: HLS video scanHello David,
could you please reinstall FV Player from this ZIP file and let us know if you notice any issues? https://github.com/foliovision/fv-wordpress-flowplayer/archive/task-5816890-m3u8-duration.zip
If it doesn’t calculate length of your HLS streams properly, then please let us know.
Thanks,
Martin7 years ago in reply to: RTMP and m3u8 streaming in one playerHello sdugoten,
thank you for the full shortcode.
We set the RTMP to take priority over otherformats as in your case the Flash engine is trying to play your HLS stream which fails due to missing crossdomain.xml file which is no needed for devices which support it natively.
Could you please reinstall FV Player from this ZIP file and let us know if it fixes your issues? It worked on our test site. https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip
Thanks,
Martin7 years ago in reply to: can't add any videos to my websiteHello Robin,
are you getting just a blank empty white box or does it pretty much resemble what you see here? https://foliovision.com/2016/12/introducing-new-shortcode-editor
Does it improve if you check “Enable old interface” in Settings -> FV Player -> Post Interface Options?
Thanks,
MartinHello Jasmin,
could you please ask the LMS team to send us a copy of their theme for a test? Then we can check what kind of error is appearing and if it’s a problem in our plugin which we could fix.
Thanks,
Martinn7 years ago in reply to: How to setup iframe usageHello Sve,
I realized that this might be a problem with WordPress 4.7 and indeed, it’s not working for me on that version. We keep our sites updated to the latest minor release, we are not using 4.7 for all of our sites yet: https://foliovision.com/2016/12/wordpress-improvements
It appears it also stopped working on our sites which use WordPress 4.3 (it’s latest minor version 4.3.6).
This update will released later today in FV Player 6.0.5.14. Thank you for the bug report!
Thanks,
MartinHello Jasmin,
we will check this in our team and get back to you.
We will be happy to assist you right now is you order a Pro support incident: http://foliovision.com/pro-support
Thanks,
Martin7 years ago in reply to: How to setup iframe usageHello Sve,
so just visiting wp-admin -> Settings -> Permalinks doesn’t fix the issue, is that right?
Have you tried to disable the other plugins?
Are you using any plugin for object caching (typically W3 Total Cache) or does your host support it (APC/memcache)?
Are you able to check the rewrite_rules in wp_options table and see if there is any occurence of the “fvp” string in it? Are you doing something to remove rewrite rules for “/trackback/” from there?
If you know PHP, you can debug this in flowplayer::rewrite_embed() in models/flowplayer.php.
Thanks,
Martin7 years ago in reply to: How to setup iframe usageHello Sve,
the iframe embedding works like you described, with all the settings being applied to the video.
I see that it won’t open at all: http://www.4u2rate.com/2016/12/18/59/fvp/
Could you please try to visit wp-admin -> Settings -> Permalinks? Doing that will refresh the rewrite rules and perhaps it will start working.
If not, please try to disable all the other plugins and then visit Settings -> Permalinks again. Will that help?
If you need this issue resolved by our team quickly, we will be happy to get it fixed right on your site if your order our Pro support: http://foliovision.com/pro-support
Thanks,
Martin7 years ago in reply to: FV Player icon on wordpress admin not workingHello Paco,
you can also switch to the old shortcode editor by using Settings -> FV Player -> Post Interface Options -> Enable old interface.
But we would appreciate if you could at least know your browser version.
Thanks,
Martin7 years ago in reply to: FV Player icon on wordpress admin not workingHello Paco,
could you please let us know what browser on what version you are using? Also, what operation system are you using on which version?
What steps do you need to take for this to happen? For example:
1) Start writing a new post using wp-admin -> Posts -> Add new
2) Click the FV Player icon, the shortcode editor comes up like you can see it on the first screenshot here: https://foliovision.com/2016/12/introducing-new-shortcode-editor
3) You fill in the video URL or use “Add Video” to pick it from media library
4) You click Insert
5) The [fvplayer] shortcode is not inserted into the post but the browser loading indicator keeps spinning indefinitelyCould you please put together a list of steps you need to take for the bug to occur like I did above?
Thanks,
Martin7 years ago in reply to: Vimeo key check failedHello Bethany,
we released FV Player Pro 0.7.44 which will reports more about the issue. Could you please upgrade to it and let us know how it goes?
Thanks,
MartinHello Devin,
sorry, I should add that you need to switch FV Player Pro to its beta version first. Instructions can be found here: https://foliovision.com/2016/06/switching-pro-player-to-beta
Thanks,
MartinHello Clod,
I had a look and I don’t see why this shouldn’t work. It appears to run on the_content filter with a very high priority (9998 to 10000), while FV Player outputs its HTML from the shortcode. Shortcodes are parsed at a lower priority (11) that CM Tooltips Glossary.
We will test it.
Thanks,
Martin7 years ago in reply to: Vimeo Play issue….Hello Gbrother,
FV Player Pro 0.7.42 released just now allows you to enable MPEG DASH for your Vimeo videos, just use Settings -> FV Player -> Hosting -> Vimeo (Pro) -> Enable MPEG-DASH (Beta).
Thanks,
MartinHello Devin,
FV Player Pro 0.7.42 released just now allows you to enable MPEG DASH for your Vimeo videos, just use Settings -> FV Player -> Hosting -> Vimeo (Pro) -> Enable MPEG-DASH (Beta).
We had to fix bugs related to Android 4.4.4 on Samsung with it.
The quality switching is automated, but it seems to be loading full HD video for desktop computers most of the time, even when the video is not fullscreen.
Thanks,
Martin7 years ago in reply to: My Interactive Transcript isn't showing upHello Ken,
turns out that MyCred parses the HTML aggressively and there was some not properly escaped HTML special char in our code.
The fix will be included in next FV Player Pro release.
Thanks,
Martin7 years ago in reply to: HLS video scanHello David,
we found some library which can do this, however we are busy working on new shortcode editor (much better user experience mainly with playlists) and releasing some of the FV Player Pro beta improvements (mainly YouTube) to stable version.
Thanks,
MartinHello Raymond,
thank you for the good news!
Could you please let us know what version of PHP you are using? Seems like it treats strings as arrays under some circumstances and was causing the failure.
Thanks,
MartinHello Saul,
thank you for the bug report, we just released FV Player Pro 0.7.41 which fixes this issue.
The Vimeo API was called twice on a post save when there was a change in the post HTML due to a bug in our code. We also added caching for it so that it only checks once every hour, if there is a change to the post.
Thanks,
Martin7 years ago in reply to: Playlist video durationsHello smith234,
we are noticing no issues with YouTube duration parsing in playlists. Sorry about not getting to this earlier.
Thanks,
MartinHello Raymond,
I’m not able to reproduce this issue, no matter if I enable “Post Thumbnail” or not.
Do you see any errors on the browser error console? Here’s how to use it: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
If you want to get this fixed in a hurry, you can order our pro support: http://foliovision.com/pro-support
Thanks,
MartinHello Raymond,
please check if you have enabled Settings -> FV Player -> Integrations/Compatibility -> Post Thumbnail. If so, then you can safely disable it now and we will do a full round of testing on it.
Thanks,
MartinHello Rock,
please downgrade to 6.0.5.8.2 if you really need to get it working the way it was before.
We are considering adding an option for this, we will do so shortly.
Thanks,
MartinHello Raymond,
please let us know which thumbnails go missing. Do you mean the core WordPress Feature Images on post archives, or something else? Are you using any plugin for these?
Are you using Settings -> FV Player -> Integrations/Compatibility -> Enable profile videos?
Thanks,
MartinHello Nate,
the iframe won’t be so easy, so starting from FV Player 6.0.5.9 for these AMP pages we just insert bare video tags where possible and otherwise just show the video splash screen and information that there is a video in that post with a link to the post.
Thanks,
Martin7 years ago in reply to: Change Fullscreen Button PositionHello Nick,
the first link should work fine. The CSS should be put into your child theme, however the script part is also really important – it should be included in footer after wp_footer() call, or you can put it in a file and load it up using wp_enqueue_script(). Make sure you list ‘flowplayer’ as the script dependency.
I’ll check in our team if we could add this as an option in our plugin.
Thanks,
Martin7 years ago in reply to: Vimeo Play issue….Hello Gbrother,
you can test our Vimeo MPEG-DASH integration here: https://foliovision.com/player/demos/vimeo-channel-support
Just pick any video and when you enter the fullscreen mode you might be noticing that the picture will at first be a bit blurry but then it will get much sharper as it switches to the higher quality.
That means your shouldn’t be getting any quality switching buttons on these videos. If you do get these, then it’s because either the video doesn’t have MPEG-DASH version of it available or your browser doesn’t support it.
Thanks,
MartinHello Devin,
you can test our Vimeo MPEG-DASH integration here: https://foliovision.com/player/demos/vimeo-channel-support
Just pick any video and when you enter the fullscreen mode you might be noticing that the picture will at first be a bit blurry but then it will get much sharper as it switches to the higher quality.
That means your shouldn’t be getting any quality switching buttons on these videos. If you do get these, then it’s because either the video doesn’t have MPEG-DASH version of it available or your browser doesn’t support it.
Thanks,
Martin7 years ago in reply to: Use xml file for playlist sourceHello Bill,
unfortunately it seems that reencoding the video properly for web is the best way of fixing the bad video meta data (moov) position, if that’s what you mean.
We will have another look for some tool that would fix it.
Thanks,
MartinHello Devin,
we are not noticing issues with automated YouTube quality switching. The automated one is actually the default in both our plugin and on YouTube. It seems to check the screen size and connection speed.
You can enable the quality switching buttons for YouTube, but I’m noticing that in the current FV Player Pro beta these don’t appear.
Thanks,
MartinHello Devin,
we made progress on MPEG-DASH, we are currently fixing compatibility with some of the streams and making sure there is a working fallback for devices without MediaSource capability for the codecs Vimeo is using.
Thanks,
Martin7 years ago in reply to: Audio starting twiceHello Martin,
it’s not part of the public version of the plugin yet, so please test with the plugin version from that ZIP file.
Thanks,
Martin7 years ago in reply to: Use xml file for playlist sourceHello Bill,
we don’t have any plans to work on Media RSS support right now, but I put it up to our Trello board, where we record feature requests: https://trello.com/b/nMI1nPFC/fv-player
We are working on improving the shortcode editor (also for playlist) and also simplifying the shortcode for playlist.
Thanks,
MartinHello Mareus,
could you please switch FV Player Pro to Beta version (don’t forget to clear all caches, including the minify) and see if it helps? https://foliovision.com/2016/06/switching-pro-player-to-beta
Thanks,
Martin7 years ago in reply to: Use xml file for playlist sourceHello Bill,
I see there is some Media RSS format that was supported: http://flash.flowplayer.org/documentation/configuration/playlists.html
Do you know any other standard which might be more wide spread?
Thanks,
Martin7 years ago in reply to: FV Gravatar Possible Not WorkingHello Regev,
it appears something is failing. I’m not sure if it’s our plugin or there is some strange plugin conflict.
We are verifying how it works on our sites with a lot of comments.
Thanks,
Martin7 years ago in reply to: FV Gravatar Possible Not WorkingHello Regev,
you posted the email address of your commenter to us. I checked it on our site and it caches properly.
You said it’s also visible in the “Cache information” section of the plugin settings screen. If you know PHP, you can check if it’s present in the $gravatars array in FV_Gravatar_Cache::GetAvatar(): https://github.com/foliovision/fv-gravatar-cache/blob/master/fv-gravatar-cache.php#L182
Perhaps there is some limit in your object cache. Are you using APC or memcached? Please ask your server support if you are not sure.
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Alessandro,
it means the wrappers are processes properly, but no ads were found in any of them.
Thanks,
Martin7 years ago in reply to: Embed: player not foundHello Wolfgang,
if you know PHP you can look at the $aPlayers variable in flowplayer:: template_embed(): https://github.com/foliovision/fv-wordpress-flowplayer/blob/master/models/flowplayer.php#L1312
Does it find the player at all?
Only other thing that comes to mind it trying to disable plugins one by one until this works, then we can check again what conflict with that plugin could be the cause for this.
Thanks,
Martin7 years ago in reply to: quality switching and mobile versionsHello Steve,
the HLS streams are prioritized over RTMP, it’s currently coded that way. And thanks to the Flowplayer 6 core the HLS streams can be played if Flash is installed, so that way it doesn’t get to RTMP at all.
Our guide for encrypted HLS streams is here: https://foliovision.com/player/video-hosting/securing-your-video/hls-stream
As you can see it’s for Elastic Transcoder available in Amazon Web Services. We hope to find some other (and simpler) transcoding engine.
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Alessandro,
if the maximum number of wrappers would be reached there would be a different message – “The maximum number of VAST wrappers ({number}) has been reached.”
However I’m getting a different error on your website, I just get “An invalid exception was thrown.” in fv-player-vast-min.js.
You site also appers to be full of JavaScript errors originating in http://cdn.ravenjs.com/3.6.0/raven.js, although it’s not likely related. The site appears to be full of ads as well.
Do you have any special page which doesn’t have all of the extra ads on the page with just FV Player VAST on it?
Thanks,
Martin7 years ago in reply to: FV Gravatar Possible Not WorkingHello Regev,
looking at your site again I can see that the cached avatar is used for 193 out of 577 comment authors.
What does the “Cache information” say on the plugin page?
Perhaps there is something strange about the user email address. Can you post the email of the user who posted the “Oh and my height is 6,1.” comment? We won’t publish his address, I just wonder if it uses anything out of ordinary.
Thanks,
Martin7 years ago in reply to: How to set a thumbnail using amazon s3Hello Renato,
I’m surprised to hear you are having issues with Vimeo like this. The CDN speed is actually better than Amazon CloudFront. On top of that Amazon S3 is hard to manage.
What video format are you using from Vimeo and what country are you in? Are you using our Vimeo Pro integration? https://foliovision.com/player/video-hosting/how-to-use-vimeo
Thanks,
Martin7 years ago in reply to: Schema.org markup integrationHello kuku,
we could add the image field you are asking for, but we are unsure if the social services would pick it up if the image wouldn’t be also part of the actual site content.
Thanks,
Martin7 years ago in reply to: Embed: player not foundHello Wolfgang,
I checked http://deluxevoyages.com/blog/videos-3/silversea-cruises-videos/ and it uses Twenty Ten which is what I called the default WP template. It’s a slightly older one though.
I see that the player is not found when using the iframe code.
This could be caused by some plugin as well. What other plugins are you using?
If you would like us to fix your issue right on your website quickly, you can order our Pro support: http://foliovision.com/pro-support
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Alessandro,
you can just paste the log here. We won’t publish it if you don’t want us to.
Thanks,
Martin7 years ago in reply to: Video Finish JavaScript EventHello Hayat,
to conslude this thread – we asked you to use our video checker, fixed how it checks the paths for RTMP streams (the error you were getting for //cdn.foliovision.com/SampleVideo.mp4) and you figured out you didn’t had the Flash installed for Opera and IE.
Thanks,
Martin7 years ago in reply to: VAST Wrapper DepthHello Alessandro,
FV Player VAST offers waterfall loading of the ads, so that if the first one fails it continues with the next one. You can check that in step 6 here: https://foliovision.com/player/vast/how-to-use-vast
Could you please ask your support technician for the ad unit which shows us that we only support a limited wrapper depth? There are different parameters to adjust and I want to make sure we adjust the right one if it’s really required.
Thanks,
Martin7 years ago in reply to: FV Gravatar Possible Not WorkingHello Regev,
the avatar size on your site appears to be 108 pixels. Is that matched in Settings -> FV Gravatar Cache -> Gravatar size?
What does the “Cache information” say on that page?
Does the “Cache directory” displayed on that page exist?
Is the “Daily cron” option checked?
You can also enable “Debug mode” and then check what appears in the log file.
Thanks,
Martin7 years ago in reply to: Audio starting twiceHello Martin,
could you please check if it also happens with this version of FV Player? https://github.com/foliovision/fv-wordpress-flowplayer/archive/gravity-forms-fix.zip
It has fixed this GF Partial Entries bug on our test site.
Thanks,
Martin7 years ago in reply to: Schema.org markup integrationHello kuku,
OG is Open Graph by Facebook.
I’ll check your feature request with our team.
Thanks,
MartinHello Kobus,
thank you for your notes!
We just fixed the issue with static calling of flowplayer::get_languages() yesterday, it will be included in next relase.
Fix for PHP warning for silentstart will be included in next release of FV Player VAST. It will go away if you save the plugin options.
Thanks,
Martin7 years ago in reply to: AB Looping AdjustmentHello John,
we enabled use of hotkeys for this. Once you enable the AB looping you can hit “i” to set the A marker and “o” to set the B marker.
This has been put to the beta version in FV Player Pro 0.7.37 and you can demo it here: https://foliovision.com/player/demos/user-ab-loop
Thanks,
Martin7 years ago in reply to: Problems on Windows Lumia PhoneHello Roberto,
we will need more details about the issue. Could you please let us know if the following videos play for you properly?
* bare MP4 video: https://foliovision.com/player/demos/amazon-signed-urls
* Vimeo video: https://foliovision.com/player/demos/vimeo-integrationThanks,
Martin7 years ago in reply to: Use xml file for playlist sourceHello Bill,
are you referring to any standard XML file structure for this?
Or are you just looking for some standardized programming interface for creating playlists in FV Player? We have planned some shortcode improvements which should make it easier.
Thanks,
MartinHello Kobus,
please don’t misunderstand, I’m not recommending that you modify the plugin files as a permanent fix. I’m only suggesting that in case you are a web developer as a quick fix to see if it helps. If it would help, your bug report to JetPack would be more detailed. However just telling them at while line the error is occurring in what file should be enough.
We don’t like our sites to be bound with some functionality to external services, like for example WordPress.com. If you are using a lot of the JetPack functions, it might be working well for you. We also don’t recommend themes which have built-in functions which make it hard to change to a different theme later.
Thanks,
Martin