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Hi support,
Our viewers have complained that they haven’t been able to differentiate our VAST ads from the regular content that plays after the ads.
We noticed that the vast ads while playing do not have advertisment text (Learn More or Click here) or ad duration timer signifying when the ad is going to end.
This issue is happening on both our Skippable ads and Non skippable ads. On our skippable ads at least shows the skip button but nowhere on the screen to click.
Please see attached images for better understanding to the issue. The link provided below is for you to replicate issue. Please refresh video player to see both Non-skippable and Skippable ads alternate.
Test issue link – https://www.afrolandtv.com/issue-page/
Looking forward to your assistance.
Cheers,
Michael S Maponga
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Hello Michael,
Thank you for your feedback. It really looks like a relevant issue with some types of ad content. We’ll discuss this internally and let you know how this could be resolved.
Thanks,
Eduard
Excellent, thanks Eduard! I also submitted another issue at this link
https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/built-in-video-checker-reporting-video-issue
Hello Michael,
We talked about labeling the videos and we decided to implement it. I’ll let you know when the feature is available.
Thanks,
Eduard
Hi Eduard,
Always good to hear from you! It looks great on my mobile device. Only issue is that the ad is not clickable to take me to the advertisers webpage. Each time I click on “Learn More” it pauses the ad.
Hi Michael,
Which device were you using for testing this?
Thanks,
Eduard
Testing it on an android Galaxy S7.
I also just tested on a destop. “Learn More” clickable link or “Ad duration” still doesn’t show up on there. But I’m able to click on the ad itself and taken to the advertiser website. I attached the destop screenshot image.
On mobile the presentation is perfect except for being unable to click the ad itself to be taken to advertisers page. I also attached a screen shot for mobile view.
Hi Michael,
Thank you for the report, we’ll look into this.
Thanks,
Eduard
On iPad in the lower left I see written Ad (duration) while on the computer I do not see the duration of the spot. Can it be enabled?
Hello Daniele and Michael,
we finally got to work on this and we are doing some final testing, please check here: https://foliovision.com/player/demos/vast-ads
The first player has an ad which is not skippable, so you see a text about how much it will take to finish and a mute button.
The second one comes with a skip button from the ad provider, so it also gets the mute button.
Thanks,
Martin
Thanks Martin, waiting for the update!
