Pro features stopped working

[Solved]

Greg P. 7 years, 1 month ago

We aren’t getting the pro features in our player….

Viewing 3 replies - 1 through 3 (of 3 total)

Eduard 7 years ago

Hello Blake,

It seems like your license has expired, but you should be able to use the last version you got before expiration. Could you please make sure that the FV Player Pro plugin is active in WP admin > Plugins?

Thanks,
Eduard

Greg P. 7 years ago

Hello, I sent two emails and didn’t hear back…. I reinstalled the new plugin when I logged in. Can you send me whatever version we were suppose to have when it expired. I actually never got around to using it and we are redoing our site and aws stuff and would like to see if we will use it.

Martin 7 years ago

Hello Greg,

sorry about not answering earlier, I found that you actually replied to the forum notification emails, rather than replying to the forums here and then there were some crossed signals in our team regarding who is going to answer that.

Please check https://foliovision.com/my-licenses and download FV Player Pro there.

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)