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Hi,
I’ve created 2 topics about my problem with VAST. But when i pushed the “Submit” button, evething gone and i been redirected to the support forum without any successful notification.
I’ve installed VAST plugin with my purchased activation key. But i couldn’t use it with exoclicks “In-Stream” ads type. The ads have been displayed by “In-Video” ads type, not “In-Stream” with emty content. You can see the img attachment.
Any solution for this?
Thanks!
Jeny.
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Hi Jeny,
I’m not sure what happened on the forum, we had no reports like this before. As for the In-Stream situation – have you generated the code for “Another VAST-Compatible Player” in the ad zone settings in ExoClick and have you pasted it to FV Player VAST (not FV Player) settings? It’s all explained in our guide Using ExoClick Ads With FV Player.
I did a quick check on whether ExoClick hasn’t changed anything in this process, but everything works the same (you can check the demo video).
Thanks,
EduardYes, i have done everthing as your guide. Pasted this VAST Tag to FV Player VAST -> “https://syndication.exosrv.com/splash.php?idzone=29xxx44” then pasted “29xxx44” to “Exoclick zone ID (required)” field.
Still the same problem. something wrong?Thanks for your help!
Hi Jeny,
The VAST tag should work individually without the Exoclick setting in FV Player Pro. Could you please remove the zone ID from Settings > FV Player Pro > Actions tab > Exoclick Ads (Pro) and test again? Because the zone ID in Pro player settings is probably generating a blank ad, which should not appear as the ID is from a different ad type.
Thanks,
EduardYes, i’ve removed the zone ID from Settings > FV Player Pro > Actions tab > Exoclick Ads (Pro), then nothing appeared, just video playing, no pre-roll ad.
Hello Jeny,
I checked what happened to your forum posts – your IP address was on the blacklist of the antispam service we are using. That’s why your new forum topics didn’t appear.
Eduard will get back to you about the VAST issue.
Thanks,
Martin
Hi Jeny,
If you are not receiving any pre-roll ads, this might just be because ExoClick doesn’t serve an ad with every video play. It is mentioned in our guide Using ExoClick Ads With FV Player (“The ad won’t load every time since the ad container might be empty – that’s due to the ad server settings.”) and also in their FAQ:
I don’t see any In-Stream ads. Why?
Often the reason for not seeing an In-Stream ad is that you are getting an empty VAST response. When there is no video ad to show, our ad-server replies with an empty VAST XML, as per the VAST 3.0 standard. In such cases, your video player should simply play the content video without an ad.
We are not displaying a video ad on every single video play, so this behaviour is normal and to be expected.
Thanks,
EduardHey, how do I play In-Stream Video (VAST). On my site, do I have to buy the source code?
Hello Karim,
thanks for reaching out to us!
Yes, FV Player VAST is a product of its own. You can learn more about it here: https://foliovision.com/player/vast
If you are interested in serving your ads in FV Player via ExoClick and its in-stream format, then you will be required to have both FV Player Pro and FV Player VAST. We offer a special bundle containing both, which costs $25 less than if you were to buy them separately:
https://foliovision.com/downloads/fv-player-pro-vastYou can learn more about how ExoClick works in FV Player here, where you will also find the information on the in-stream format: https://foliovision.com/player/ads/using-exoclick-ads
Making the web work for you,
Maria
