Unable to differentiate VAST ads from regular content

[Solved]

mapongamike 7 years, 4 months ago

Hi support,

We’r’e still experiencing this issue with our VAST ads on mobile, and desktop devices. We’re unable to differentiate our VAST ads from the regular content that plays after the ads. The VAST ads doesn’t show an advertisers link or count down timer signifying that its an ad. Viewers get confused thinking that it’s the actual content. Skippable ads at least show the ‘Skip Ad’ option but non-skippable ads shows nothing.

The vast ads while playing don’t show advertisment text (Learn More or Click here) or ad duration timer signifying when the ad is going to end.

On tablets (Ipad) we do see advertisement text (Learn More and Ad Duration timer) but thats the only device we’re able to see this.

Please see attached images for better understanding to the issue. The link provided below is for you to replicate issue. Please refresh video player to see both Non-skippable and Skippable ads alternate.

Test issue link – https://www.afrolandtv.com/issue-page/

Looking forward to your assistance.

Cheers,

Michael S Maponga

Desktop-view
Tablet-
Mobile-view

Viewing 4 replies - 1 through 4 (of 4 total)

Martin 7 years ago
Hello Michael,

we want to improve this. If you know CSS, you can use this as a really quick fix until we get around to it:
```
.flowplayer.is-vast .fp-player:after {
    content: "This is just an advertising";
    color: white;
    z-index: 99999;
    background: red;
    position: absolute;
    padding: 5px;
    bottom: 0;
}
```
Thanks,
Martin
mapongamike 7 years ago

Thanks Martin! We’ll wait for the update.

Cheers

Martin 7 years ago

Hello Michael,

sorry that it’s taking so long, we finally made some progress on this. We just need to finish up the testing.

Thanks,
Martin

mapongamike 7 years ago

Great, will wait for the update

Viewing 4 replies - 1 through 4 (of 4 total)