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Vimeo API Error after Vimeo Issue

Foliovision › Forums › FV Player › Bug Reports › Vimeo API Error after Vimeo Issue

  • Ran 1 year, 1 month ago

    Hi am getting a Vimeo API error after they had some downtime on their website. They resolved the issue on the side but I am getting the same error that is seen on your site. There may be something that now needs to change on my side
    https://foliovision.com/player/demos/vimeo-integration

Viewing 8 replies - 1 through 8 (of 8 total)
  • Martin 1 year ago

    Hello Rei,

    Yes, there were changes on Vimeo end. We are working on a fix and the new version will be out today.

    Thanks,
    Martin

    Ran 1 year ago

    Can you let me know when it’s up?

    Alec Kinnear 1 year ago
    Avatar photo

    Vimeo Changes

    Hi Ran,

    We’ve dug deep into the issue. The changes are not on your end or our end. Vimeo has put some very harsh rate-limiting in front of their servers. This means that our previous method of playback parsing in FV Player no longer works.

    Vimeo does have a traditional API, with API key. Using that API key it’s very important to make the right choices when setting up the key (you have this set up properly). For everyone else, this is what those selections should look like.

    Vimeo API settings

    In your case, what is blocking playback is the level of Vimeo account.

    Free accounts have no access to Vimeo API. Fine. Unfortunately, Vimeo is blocking API access for Vimeo Plus accounts as well. To be able to use the Vimeo playback API a publisher must have a Vimeo Pro account. Here’s a graphic comparing the relevant sections.

    vimeo plan comparison

    The Pro plan is still a good deal for any publisher with even a modest amount of video content. $18/€18/CAD$24 per month for video hosting is as inexpensive as it gets.

    The bigger issue is that with our previous method, security was much higher with FV Player. With these Vimeo changes, any publisher who wants high protection of their videos, Vimeo is no longer a safe option. Vimeo videos are easily downloadable with publicly available browser extensions.

    If your videos are high value content that you want to protect, you should migrate them immediately to our Digital Oceans hosting setup with FV Coconut upload. This set up is freestanding and could easily be migrated to other hosting (although Digital Ocean is the best, including file hosting, CDN and signed URLs all in one place). It does require Coconut.co for encoding and upload but once the files are online there is no dependency on Coconut.co.

    Let us know if you have any questions, Ran.

    Thanks for being part of Foliovision!

    Alec

    • This reply was modified 1 year, 1 month ago by Alec Kinnear. Reason: allow larger view of image
    Alec Kinnear 1 year ago
    Avatar photo

    For anyone interested in immediate migration from Vimeo to secure Digital Ocean Spaces video hosting, we are able to do a semi-automated urgent migration for $1000 for up to 80 videos. Each additional 50 videos would be $250.

    We’d like to build a self-service tool for these migrations but an end user facing tool would take at least a couple of weeks to prepare. To keep content properly protected, these migrations away from Vimeo need to be done right now.

    • This reply was modified 1 year, 1 month ago by Alec Kinnear.
    • This reply was modified 1 year, 1 month ago by Alec Kinnear.
    Ran 1 year ago

    We have over 1000 videos so migration is probably not feasible. So to be clear all I would need to do is setup a new api key using the settings detailed above?

    Alec Kinnear 1 year ago
    Avatar photo

    Hi Ran,

    Yes, to get playback working again, you have to upgrade your Vimeo account from Plus to Pro.

    The publishers who should migrate away from Vimeo urgently are those who have videos for which it is very important to block any downloads. If you don’t care much about whether users can download videos, then carry on with Vimeo. This is probably most publishers.

    If piracy is a big issue for your website, you really need to migrate away from Vimeo right now. I can see your issue with over a 1000 videos and our migration pricing. If protecting your videos from privacy is important to your site, we could offer you a better package as that’s a lot of volume (the cost to us is setting up a job and then handling more videos, but at some point the scale is enough to allow us to charge less for extra videos).

    Ran 1 year ago

    Weird I don’t see the pro option.
    I think they change their pricing structure and names.

    pricing-plans-from-free-plans-to-enterprise-solutions
    Pricing-plans-From-free-plans-to-enterprise-solutions
    Alec Kinnear 1 year ago
    Avatar photo

    Vimeo plan naming may partially be market-dependent. The names also change quite often. Here’s a different chart in Vimeo documentation closer to your chart above. Standard is probably the equivalent to Pro, based on pricing and position.

Viewing 8 replies - 1 through 8 (of 8 total)
Reply To: Vimeo API Error after Vimeo Issue



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