Forum Replies Created
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8 years ago in reply to: add video not working
Hello Glogic and Bash,
are you saying that our button stops working in the moment when you install “Toolset Types”, or only when used on custom post types?
Thanks,
Martin8 years ago in reply to: Amazon S3: Request is not yet validHello Steve,
thank you for the follow up. Was is the time setting issue? Do you see correct time now?
Thanks,
Martin8 years ago in reply to: Amazon S3: Request is not yet validHello Steve,
the site loads now. The “Error 522” was by CloudFlare. If you use that, then it probably caches your HTML. Make sure you follow the advice on caching here: https://foliovision.com/player/video-hosting/secure-amazon-s3-guide -> Step 18.
Thanks,
Martin8 years ago in reply to: Amazon S3: Request is not yet validHello Steve,
could you please check if there were any changes?
The error message “Request is not yet valid” seems strange, have you changed any of the time/date settings? Does the clock on your server work properly (does it show correct time including minute and seconds in Settings -> General -> Timezone)?
The link to your plrvideodirect.com site currently won’t load, it gives “Error 522”.
Thanks,
MartinHello Victor,
FV Player Pro 0.7.17 which we released yesterday has a drop down menu next to the “FV Player Pro” title of its settings screen. You are able to use that drop down menu to switch to “Beta” version which includes the improved YouTube loading for mobile.
Thanks,
Martin8 years ago in reply to: fv-html5: Video file not foundHello Soumaya,
have you used our CloudFront guide? https://foliovision.com/player/video-hosting/serving-private-cloudfront
Pleaes double check you followed the step 7. in it properly.
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
I changed the code which I posted above to this:
jQuery(document).ready(function($){ $('.unit_content').on('unit_traverse',function(){ if($('.flowplayer').length){ $('.flowplayer').each(function(){ if( !$(this).data('flowplayer') ) $(this).flowplayer(); }); } }); });
Now I can switch between the unit pages 1,2,3,4 without issues.
Could you please confirm that it works better now?
Could you please try it on the dev site as well to see if it helps with the Safari issue (double audio track playing).
Thanks,
MartinHello todayweb,
since Enfold is a paid theme it’s not easy for us to check whether is uses “media_buttons” WP action hook. Could you please submit a support ticket to the theme developers?
Thanks,
Martin8 years ago in reply to: youtube playlist limitationHello Fabio,
I see we could allow you to use a shortcode attribute like count=”5″, so then it could be:
[fvplayer src="https://www.youtube.com/playlist?list=PLdgCSoJzrmKGrTcFuxF9dJfWJ0BookIUC" count="5"]
However I’m not sure how we could present that in the shortcode editor. Adding a new fields just for this seems like a waste of space as most people won’t be using it, so it’s asking for checkbox in Post Interface Options as well.
Thanks,
Martin8 years ago in reply to: How to style the youtube playlistHello Fabio,
thank you for the suggestion, I see that the vertical playlist would be more compact on mobile if it would change to next/prev arrows. We need to improve that.
Do you have any other improvements or model websites in mind?
Thanks,
MartinHello Igor,
are you using Enfold theme as well? Are you able to check if it uses media_buttons WordPress action hook?
Thanks,
MartinHello fmastro,
the styling on that is a bit off, so you don’t see the full note. It links to this guide to help everybody with the same issue: https://foliovision.com/player/basic-setup/installation#fixing-broken-javascript
Please let us know if you can see the error on your site causing our player to fail now.
Thanks,
Martin8 years ago in reply to: Video player absent in RSS feedHello Kobus,
WordPress can do this as they simply load the video from YouTube, for us there is no easy option.
In our case it’s not so simple, but I see we could be inserting similar iframes if the iframe embedding is enabled: https://foliovision.com/2016/04/improved-iframe-embedding
Thanks,
Martin8 years ago in reply to: show from rightHello Ali,
are you using a RTL (Right-to-Left) language?
This might be caused by a declaration like this in your CSS:
body {
direction: rtl;
}If you want to revert that, simply add the following CSS rule to your theme stylesheet or custom CSS file or field:
.flowplayer {
direction: ltr;
}Thanks,
MartinHello Joel,
the beta version of FV Player Pro with HLS encryption feature is almost out, it’s just too late today to make a new release.
In the meantime we added new steps for encrypted HLS into the documentation: https://foliovision.com/player/video-hosting/securing-your-video/hls-stream There are some screenshots to be added and some more testing to do.
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
I can see the issue with the sub-unit buttons. I guess we should rather fix our playlist technology to work with WPLMS in a hurry, as what you put in is another piece of technology to troubleshoot. So it would make more sense to use the similar function of our player.
Thanks,
MartinHello Victor,
we are working on allowing our users to use FV Player Pro beta version more easily. As soon as that is released, you will be able to switch to the new beta version and make sure the YouTube videos play well for you.
Thanks,
MartinHello Ben,
you can use the iframe embedding and the code will be a lot nicer: https://foliovision.com/2016/04/improved-iframe-embedding
We are in a process of reworking the custom player buttons, we will put up the download button in as a feature request.
Thanks,
Martin8 years ago in reply to: Og vidéo integrationHello Vincent,
thank you for the RTL Info example. I checked what they do and indeed they are using a SWF to get the work done.
However FV Player is HTML5 video player with Flash compatibility and fallback. The SWF alone can’t be used as a full-featured player.
We could test if iframes would work for this, as our player supports iframe embedding and OG tag for video type can be set as following: <meta property=”og:video:type” content=”text/html”>
But it appears your site would have to be whitelisted by Facebook to allow this (YouTube has it). I had a try and the iframe URL was simply put into the <video> tag rather than using it for the iframe. So it appears you can only insert SWF or a MP4 file as documented here: https://developers.facebook.com/docs/sharing/opengraph/object-properties -> og:video:type
Thanks,
Martin8 years ago in reply to: Vimeo Vertical AutoplayHello Bucao,
please make sure you have the “Force iframe Embedding” option unchecked, as otherwise all Vimeo videos will use the standard Vimeo iframe codes. That way the Vimeo playlists and lightbox won’t work.
We will improve the description of that setting in indicate it’s only good when you use single vidoes and not playlists.
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
just a quick reply – the Firefox error is related to your Adobe Flash being outdated. You should be seeing a note from it about upgrade being available, or you can reinstall it from: https://get.adobe.com/flashplayer/ What we can do on our end to improve it is include the Flowplayer HLS JS plugin, then HLS streams would be playable without Flash.
We are based in Slovakia, Europe.
Thanks,
Martin8 years ago in reply to: add video not workingHello Glogic,
so you are using Toolset Types to create custom post types. Are you changing the custom post type edit post screen somehow with it?
How does our button misbehave? We insert its script on wp-admin only if the URL matches post.php or post-new.php. Does it match in case of using Toolset Types plugin?
Working edit_form_after_editor action hook is also important. Does it execute?
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
1) Autoplay ON – I’m able to see the issue on the dev site in Safari. It’s quite tricky, as the video start to autoplay before Flowplayer has a chance to get a hold of it.
I see you are using this code to init the player in Ajax loaded content, as recommended by WPLMS:
jQuery(document).ready(function($){ $('.unit_content').on('unit_traverse',function(){ if($('.flowplayer').length){ $('.flowplayer').each(function(){ $(this).flowplayer(); }); } }); });
Could you please remove it for a test and see how it changes the behavior?
2) Autoplay – Off – I’m not able to take part in https://www.harp-school.com/course/passenger-let-her-go/ using the Alec’s account, could you please add the account in?
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
we will work on improving our support for Ajax generated pages.
Thanks,
MartinHello ben,
is that a MP4 or a HLS video? Please let us know. It’s unfortunate that Android 6.0.1 handles this worse than Android 4.3 (when I can confirm it works at least in Chrome).
Thanks,
MartinHello ben,
thank you for sharing the details of your issue. I checked Google Chrome on Android 4.3 and it sends the HTTP referer for both mp4 and m3u8.
Are you using the stock Android browser? What version? It might not be sending the referer information for neither mp4 nor m3u8. Unfortunately there is no debugging tool for it, so I’m not able to check this easily.
Thanks,
Martin8 years ago in reply to: Player no longer accepts mp3 filesHello magentawave,
I tried to use the shortcode editor to put up a mp3 file which I uploaded and it worked without issues. Could you please tell us exact steps to reproduce the issue?
Thanks,
MartinHello Joel,
it’s almost ready, but we are working on a system to make installing FV Player Pro beta versions easier for you. Once that is ready, you should be able to just install our latest beta version which will have the feature in it.
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
here’s what I’m seeing:
1) I go here and start the course: http://dev.harp-school.com/course/passenger-let-her-go/
2) It takes me to http://dev.harp-school.com/core/start-course/ when I click “Start course”
3) Then I can see a video playing
4) When I click “Let her go – Passenger (3)” in sidebar it loads another player which doesn’t playThe problem is that WPLMS loads the content using Ajax and our footer hooks don’t execute that way. It should work fine with single videos though. I’ll mention this issue on our team meeting.
We are also not the Flowplayer team, we only use core Flowplayer inside of our plugin and add a lot of extra functions to it.
Thanks,
Martin8 years ago in reply to: Ad doesnt load on mobileHello Vincent,
you should be asking your ad provider for some VAST ad which will give your HTML5 ads without requirement of Flash.
The ad URL which you are using is giving you VPAID Flash ads.
Thanks,
Martin8 years ago in reply to: ThumbnailsHello Kerry,
your splash image should have the same aspect ratio as the video and the player should have the same aspect ratio as the video as well to make sure it looks best.
When using direct file link from Vimeo the only advantage is that it works with Vimeo stats. With our advanced integration you get quality switching and subtitles working and also the splash image.
Thanks,
Martin8 years ago in reply to: ThumbnailsHello Kerry,
can you try t remove the splash=”…” part of the shortcode completely and then insert it again using the link you copied?
You can also try to open the “Text” tab of the WordPress post editor. There might be some weird HTML in your shortcode. If you let us know what it is, perhaps we can improve our parsing to be more resilient.
Thanks,
MartinHello Nate,
sorry about no update, I haven’t heard back from core Flowplayer team yet, so I asked again.
I’m not noticing issues with videos on Amazon S3 nor CloudFront on Android. Perhaps there is some other issue. Could you please send over the URL of your website where we can see it?
Thanks,
Martin8 years ago in reply to: Autoplay scrollHello Vincent,
we improve this so that only scrolling down autoplays the videos and once you pause some video the scroll autoplay gets disabled.
The improvements will be in the next FV Player Pro release.
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
you can use this handy tool to share the login with us: http://revealit.me/ Since you message will go into the moderation queue, only we will get your link.
Thanks,
Martin8 years ago in reply to: ThumbnailsHello Kerry,
seems like there are some invisible characters in your splash=”…” attribute. When you open shortcode editor to edit the shortcode and click to Update the shortcode, doesn’t it fix the issue?
Thanks,
Martin8 years ago in reply to: No logo watermark on fullscreen8 years ago in reply to: latest release crashes siteHello Ed,
sorry about that, there was another release with bugfixes 0.7.15 and the current version if 0.7.16.
The issues you were having are related to outdated PHP. We will pay more attention to make sure our plugin works with PHP 5.2.4+ just like WordPress does.
Thanks,
Martin8 years ago in reply to: Pre roll ads nor videos are playingHello Shintal,
please upgrade to FV Player Pro 0.7.16 and your issues will be fixed.
Thanks,
Martin8 years ago in reply to: Pre roll ads nor videos are playingHello Shintal,
sorry about the inconvenience, looking at your URL I can see the video playing.
Your page looks like there is a preroll video ad but I don’t see it in the code.
I checked the cached versions of your site and I can see it worked when you used FV Player 6.0.4.18 and FV Player Pro 0.7.5, so I’ll test upgrading from that now.
Thanks,
Martin8 years ago in reply to: Ad doesnt load on mobileHello Vincent,
your setup makes sense as the first ad which you set to use Flash will play on a computer with Flash. Computer without Flash will skip it and go for the second one and mobile will play one of the HTML5 ads – if it really provides a HTML5 ad.
However you are using the same ad URL for first 2 ads and it’s up to your ad provider to put in Flash or HTML5 ads, then engine setting in FV Player VAST doens’t change that.
I see having a special field for the mobile ad would make sense here.
Thanks,
Martin8 years ago in reply to: Ad doesnt load on mobileHello Vincent,
your ad seems to deliver a Flash VPAID. You entered the same ad with both Flash and HTML5 engine, but that doesn’t change the fact. You should be asking your ad provider if they can give you HTML5 VAST ads or JavaScript VPAID ads.
I’m also checking your other support thread now.
Thanks,
Martin8 years ago in reply to: fv giving error msg after updateHello Evelyn,
your video MP4 file http://b69.e25.myftpupload.com/wp-content/uploads/2016/01/WebsiteWelcomeVideov2.mp4 redirect to the same URL over and over again.
Perhaps you put in a bad .htaccess rule or something. Have you tried to re-upload the video under different name and try playing that?
Thanks,
Martin8 years ago in reply to: Issue with ajax + Safari audio overlappingHello Evelina,
the https://harp-school.com/course/passenger-let-her-go/ asks me for a payment even when I come in with out login.
Our login doesn’t work for http://dev.harp-school.com/all-courses – is there any specific course we should be taking? Then one I opened didn’t had FV Player on it.
We would like to improve our compatibility with WPLMS or suggest fixes to its developers.
Thanks,
MartinHello Fabio,
actually it’s just a typo. You should be adding caption=”true” to the shortcode and not captions=”true”. Sorry about that.
We also published a guide for it: https://foliovision.com/player/basic-setup/adding-captions Section “Adding Captions to a YouTube Playlist” covers your situation exactly.
Thanks,
MartinHello Fabio,
I opened the link from your first post in this thread and I can see that you are not having the captions there.
I tried to use the same playlist on our site and we are not getting the captions either. We are checking the issue now.
Thanks,
MartinHello Fabio,
our player currently doesn’t have a function to show the current video caption below the player, it only highlights it in the list of playlist items. I’ll talk about it in our team to see if we would like to add it.
Thanks,
Martin8 years ago in reply to: Videos doesnt load on mobileHello Vincent,
mixing this video type with VAST ad is tricky only on iPad/iPhone. It could work, but there would be another touch required to have the ad play as these devices won’t let you play any video without direct user interaction.
On Android once you start playing a single video on a page you can play any other video (such as ad) automatically, but on iPad/iPhone it don’t work when the video starts playing in some other frame, which is the cause here.
Having just the ad play would be tricky, are you sure you ad network permits it?
Thanks,
Martin8 years ago in reply to: custom logo not workingHello Mike,
1) your license is valid for some other domain. It appears you have two licenses, so just make sure you put in your domain.
2) The fullscreen button works for me in both Safari and Chrome on your site. Please let us know what browser you are using.
I’m also noticing the styling of the “Share the video” label is off, so I’ll bring this up to the attention of our team.
Thanks,
Martin8 years ago in reply to: Protecting HLS files from hotlinkingHello Nash,
as a part of the process you have to decode the decryption key, so we are looking into how we could make it part of our plugin to ease up the workflow for our users.
We will be in touch once that is ready.
Thanks,
MartinHello Fabio,
captions in our plugin are the video titles as you can see them on this playlist: https://foliovision.com/player/demos/youtube-playlist-support Since you are using liststyle=”prevnext” there are no playlist item thumbnails and no place for these captions.
Or are you looking for a way of showing the YouTube subtitles ?
Thanks,
MartinHello Fabio,
please post your messages directly to our forums.
So it seems like my suggestion helped. If you want to show captions, then add captions=”true” to the shortcode.
I see we need to put that into the documentation.
Thanks,
MartinHello Victor,
1) I can see the issue on a YouTube video here: http://firstclasstracks.com/video/keke-palmer-enemiez-ft-jeremih But not on our website https://foliovision.com/player/demos/youtube-embedding
So it might be related to some JS issue/confict on your website. However we are working on improving the YouTube loading for mobile devices so this should be fixed. I can give you a test version as soon as it’s ready, we are just solving some playlist issue in it.
2) I’m not able to reproduce the issue here: http://firstclasstracks.com/video/keke-palmer-enemiez-ft-jeremih
Thanks,
MartinHello Fabio,
could you please check if your have setup the Google Developer Key? The steps to obtain it are available here: https://foliovision.com/player/video-hosting/youtube-with-fv-player -> Connecting with the Google Developer Console
Thanks,
MartinHello Frederique,
this has been fixed in FV Player Pro 0.7.13. We renamed the class in our plugin.
Thanks,
Martin8 years ago in reply to: latest release crashes siteHello Ed,
sorry about that, I now realized where the issue is, please upgrade to FV Player Pro 0.7.13.
Thanks,
Martin8 years ago in reply to: FV Player pro plugin 0.7.10 is brokenHello Matthew and everybody,
sorry about that, I now realized where the issue is, please upgrade to FV Player Pro 0.7.13.
Thanks,
Martin8 years ago in reply to: Syntax error on fv-player-pro.php, line 25208 years ago in reply to: Protecting HLS files from hotlinkingHello Nash,
the key is kept in the website database. Even if you get a tool to download the TS segments from a m3u8 file and put them all together the resulting video won’t play as it will remain encrypted.
Thanks,
Martin8 years ago in reply to: FV Player pro plugin 0.7.10 is brokenHello Renato and cruiserparts,
could you please double check you are using version 0.7.12? The bad code (not compatible with old PHP versions) was fixed with that version.
Thanks,
Martin8 years ago in reply to: latest release crashes siteHello Ed,
sorry about that, we already fixed this in FV Player Pro 0.7.12 which was released on Friday.
Thanks,
Martin8 years ago in reply to: Videos doesnt load on mobileHello Vincent,
we are working on improving the YouTube videos loading for mobile and we today we have a first working version for our testing.
Playback of VAST ads before such video on iPhone or iPad won’t be possible though, as it requires a
Thanks,
Martin8 years ago in reply to: FV Player pro plugin 0.7.10 is brokenHello Matthew,
sorry about that, please upgrade to FV Player Pro 0.7.12 which fixes the issue. Or just can reinstall it from a ZIP file which you get at https://foliovision.com/my-licenses
Thanks,
MartinHello magentawave,
we have a working Encrypted HLS stream with key distribution via our player: https://foliovision.com/player/demos/encrypted-hls-stream
Next we need to document the process and add a tool to generate the decryption keys into our plugin.
Thanks,
Martin8 years ago in reply to: Protecting HLS files from hotlinkingHello Nash,
we have a working Encrypted HLS stream with key distribution via our player: https://foliovision.com/player/demos/encrypted-hls-stream
Next we need to document the process and add a tool to generate the decryption keys into our plugin.
Thanks,
Martin8 years ago in reply to: WPLMS – Commas are missingHello Andre94,
one of our client websites uses WPLMS with Vibe Course Module (1.9.4) and I can see the commas appear without issues when I open some course unit. Are you having this issue on some course unit as well?
If you order our pro support we will be able to check the issue hands-on right on your website: http://foliovision.com/pro-support
Thanks,
MartinHello Frederique,
thank you for the bug report, we will put in a check if the class is already defined.
Thanks,
MartinHello clod,
thank you for the suggestions!
1) The link actually can be put in, but it can’t be clicked, so we will check your request in our team.
2) Multilingual subtitles are possible, but not two languages at once. We will check your request in our team.
3) I wouldn’t recommend using font tag, but you can use span tag with a style (or better a class which you define in your theme CSS), you can see it on the second demo here: https://foliovision.com/player/demos/subtitles
4) The UTF8 subtitles work for me: https://foliovision.com/player/demos/subtitles Please let us know what browser you are using.
Thanks,
Martin8 years ago in reply to: Conflict with W3 Cache Plugin….Hello James,
are you using the JS minify/combine? We started using it in WP Rocket and we noticed issues as well. We need to figure out why our player scripts have issues with the minify/combine process.
In the meantime please exclude these from JS optimization:
/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js
//cdn.foliovision.com/wp-content/plugins/fv-player-pro/js/fv_player_pro.min.jsThanks,
Martin8 years ago in reply to: WPLMS – Commas are missingHello Andre94,
are you using FV Player as well as FV Player Pro? If so, does disabling FV Player Pro fix the issue? Please just try to disable it for a minute and have a look.
Thanks,
Martin8 years ago in reply to: Check template, Check videos features brokenHello Kirk,
are both sites hosted on the same server? Can you see something appear in the PHP error log? Does increasing the PHP memory help? Please let us know if you are able to check that.
Thanks,
Martin8 years ago in reply to: WPLMS – Commas are missingHello Andre94,
please let us know if you are using Settings -> FV Player -> Sidewide Flowplayer Defaults -> Integrations/Compatibility -> Parse old shortcodes with commas.
Thanks,
Martin8 years ago in reply to: code for fullscreenHello amerlone,
a script like this should work:
flowplayer(function (api, root) { if (flowplayer.support.inlineVideo) { root.onclick = function () { if (api.splash) { api.fullscreen(); return api; } }; } });
Please let us know if it works for you. It would have to be tested with Vimeo and YouTube video as well before we decide we want to implement this into our plugin.
Thanks,
Martin8 years ago in reply to: Autoplay scrollHello Vincent,
thank you for the suggestion. Perhaps it should be pausing the videos as well, so in case you decide to continue watching it wouldn’t restart the video.
Thanks,
Martin8 years ago in reply to: Remember set volumeHello Nicole,
thank you for your kind words!
Just let us know if you notice anything else.
Thanks,
Martin8 years ago in reply to: Videos doesnt load on mobileHello Vincent,
I see there is a problem when using ads. We started working on a fix for this, could you please disable Settings -> FV Player VAST -> “Mobile support” for now?
Thanks,
Martin8 years ago in reply to: Remember set volumeHello Nicole,
please upgrade to FV Player 6.0.4.21 which fixed the issue with remembering of the volume setting.
Thanks,
Martin8 years ago in reply to: Remember set volumeHello Nicole,
we are working on making our player remember the volume setting.
Thanks,
Martin8 years ago in reply to: Playlist with YouTube and mp4Hello Mateusz,
this bug has been fixed in FV Player Pro 0.7.9 released just now.
Thanks,
Martin8 years ago in reply to: Remember set volumeHello Nicole,
thank you for the details, we are aware that it should be improved.
You mentioned issues with quality switching not remembering the setting, so I would like to ask you about that. Are you experiencing it for YouTube videos, Vimeo videos or self-hosted?
Thanks,
Martin8 years ago in reply to: How to start playlist style=tabs from 1Hello Scott,
you can actually use captions to change the label appearing on the tabs. Please check everything regarding “Captions” here: https://foliovision.com/player/basic-setup/creating-playlists
Thanks,
Martin8 years ago in reply to: Remember set volumeHello Nicole,
I’m asking our team about remembering the volume setting.
Please let us know where you are experiencing issue with remembering of the quality switching, as we haven’t noticed this issue. Best if you can link to two video which seem to forget the setting.
Thanks,
Martin8 years ago in reply to: How to set bufferLength and bufferTimeHello johnlizenith,
in HTML5 this is controlled by the browser.
We need to fix our autobuffering option though, it had isseus with YouTube videos, so we had to disable it.
Thanks,
MartinHello drfingerless,
we disabled all the JavaScript except for jQuery and FV Player on a copy of your site HTML and now our player is not jumping anymore in IE 10. So I guess one of the JavaScripts must be doing something wrong with it.
Thanks,
MartinHello Fernando,
I’m not sure what could be the error here.
In the meantime, please make sure you are not using WP_DEBUG – check your wp-config.php and make sure it’s not enabled: https://codex.wordpress.org/WP_DEBUG
It might also depend on your web host – you should be able to ask your server support to disable displaying of PHP errors and warnings.
Thanks,
Martin8 years ago in reply to: Can I simulate a Live webinar?Hello Joel,
2) We could have an option to not show timeline and not allow pausing.
3) Continue playing where the user stopped watching the video is something we want to add. However it also means the video would continue playing where user left you website even if he comes back to your site week after.
4) Unfortunately autoplay won’t work on mobile devices, that’s how they work.
5) The video could be hosted anywhere on Amazon, no problem.
I’ll check with our team about when we could work on this and what features we would like to add.
Thanks,
Martin8 years ago in reply to: text when hovering over Vimeo videoHello smith234,
I see, we made a mistake in the version control and these titles started to appear again. There is no setting required for this, we just removed these titles.
Please check new version of FV Player Pro later today it will fix the issue. If you use Google Analytics for your Vimeo videos, you will have to update FV Player as well to keep getting correct data – the FV Player Pro changelog will tell you so.
Thanks,
Martin8 years ago in reply to: Add shortcode to Genesis theme archives?Hello James,
could you please send over what kind of shortcodes you are using?
I worked with Genesis a bit, but our CSS designer Viktor is more experienced, so I asked him to have a look at this once your post the shortcodes.
Thanks,
Martin8 years ago in reply to: Make the video clickable to a custom url?Hello James,
our custom video ads work that way: https://foliovision.com/player/ads/using-preroll-postroll-ads
We do have a redirection and a popup feature, so you could use that to forward the visitor to your desired page at the end of the video.
I’ll check if we can add a video click feature like you are asking for.
Thanks,
Martin8 years ago in reply to: Subtitles placed below the playerHello Julio,
are you really looking for a way of putting the subtitles below the player (it might be hard to read for most people) or is this some kind of workaround for some feature other than subtitles?
But I asked our CSS designer to look at this.
Thanks,
MartinHello Josh,
I installed “Pods – Custom Content Types and Fields” and I’m not seeing the issue. I can’t imagine what could cause this warning.
Could you please post the exact [fvplayer] shortcode you are using?
Thanks,
Martin8 years ago in reply to: launch lightbox video from a linkHello Cary,
I checked that page and it doesn’t appear to me it’s the default WordPress editor. Since you have the license, could you please ask the developers if they use the media_buttons action hook to show custom plugin buttons for editor?
Thanks,
Martin8 years ago in reply to: Videos won't play through player?Hello Kerry,
I checked this issue on your site and debugged the JavaScript error as I wanted to make sure our new code doesn’t have some terrible bug in it.
I figured out the issue is caused by this line of JavaScript in your theme:
Array.prototype.forEach2= …
I made our code more resilient and released FV Player Pro 0.7.6. Please update to it and let us know if you still have issues.
Thanks,
Martin8 years ago in reply to: Videos won't play through player?Hello Kerry,
I can see there is some JavaScript error.
Could you please check if it happens if you preview the site with the default theme?
Does it happen if you disable the ads?
Thanks,
MartinHello drfingerless,
IE 10 – I can see that the animations are not there anymore, but the video still jumps up and down. Unfortunately our CSS designer is sick today, so he couldn’t look deeper into it.
Lucia, please let drfingerless know what Safari on what OS X you used.
Thanks,
Martin8 years ago in reply to: Subtitles not working fullscreen androidHello Evélina,
I included your CSS fix in our code, thank you!
Alec got “html5: Unsupported video format” in Firefox as he doesn’t use Flash in it and has older OS X which doesn’t allow Firefox to play mp4 in HTML5 video engine.
Thanks,
Martin8 years ago in reply to: Subtitles not working fullscreen androidHello Evélina,
nice playing! We will check if we can force using of our fullscreen for videos with subtitles.
I see there is no loading animation. Does it occur even if you use the default WordPress theme? It appears there was been some customization to the player styles which could cause this.
Thanks,
Martin8 years ago in reply to: launch lightbox video from a linkHello Cary,
1) Do you mean it’s covered by your theme logo and navigation? You should be able to use #fv_player_pro_boxWrapper to solve your issue. It already has z-index: 9999.
2) You can use the shortcode editor to fill in the video width and height, or just add width=”1280″ height=”720″ to set some big size for the lightbox. It’s fully responsive as well.
3) Avada – could you please send us some link where we can check the page editor used in that theme? Is it the default WordPress editor or some kind of custom editor?
Thanks,
Martin8 years ago in reply to: Live streaming possible?Hello Giuseppe,
I’m not sure why crossdomain.xml would be required on your site domain. I’m not seeing it in my browser Developer Tools Network tab.
Thanks,
Martin