FV Player Pro Dashoboard setting not opening in Wordpress

mapongamike 7 years, 7 months ago

Hi Support,

I purchased FV Player Pro + VAST bundle today!

I uploaded the pluggin zip file to our WP and the FV Player admin settings dashboard is not showing.

Please see video showing issue – http://recordit.co/EPd2DzcfJi

Need immediate support. Thank you :)

Viewing 3 replies - 1 through 3 (of 3 total)

Martin 8 years ago

Hello Mike,

could you please double check you have both FV Player Pro and FV Player plugins installed? FV Player is the free plugin to which FV Player Pro adds the Pro functions. You can get it here: https://wordpress.org/plugins/fv-wordpress-flowplayer Or via your WordPress Plugins screen -> Add Plugin.

Thanks,
Martin

mapongamike 8 years ago

Awesome it worked! I didn’t have the free player installed thank you :) Very quick support

Martin 8 years ago

Hello Mike,

there is supposed to be a message on that screen that you need the FV Player plugin. I’ll check that out.

Thanks,
Martin

Viewing 3 replies - 1 through 3 (of 3 total)