No video streaming with version 6.1

bjol 7 years, 10 months ago

In relation to this post at WordPress.org https://wordpress.org/support/topic/no-video-streaming-with-version-6-1/#post-9230301

Attached is a html file with the output generated by the Version 6.0.5.24

As mentioned in the post on WordPress.org, playback failes when updating to 6.1.3

Viewing 22 replies - 1 through 22 (of 22 total)

bjol 8 years ago

Hm. Seems that the forum does not like html, will try with a zipped version

Eduard 8 years ago

Hello bjol,

No files were attached. Try to share it via cloud, or something like that.

Thanks,
Eduard

Martin 8 years ago

Hello bjol,

attaching a TXT or a HTML file has been fixed now.

Thanks,
Martin

Dean 8 years ago

I run FV Player on all my sites and after recent update to 6.14 none of my videos are playing (either manual or auto)

Martin 8 years ago

Hello Dean,

are you using any plugin to minify the JavaScript or a CDN? Please make sure you clear the caches there. If you do remove the JS query string versions, we recommend not to. Here’s why: https://foliovision.com/2017/06/wordpress-cdn-best-practices

Our goal is to make our plugin totally compatible and headache free, however we had to make some substantial code changes to be able to work more effectively. On a normal sites (they can use caching and minify and CDN, we do that all the time) there will be no issues, so I wonder what it is about your site that caused the issues here.

Thanks,
Martin

Dean 8 years ago

Cleared cache still not working
Here is the string
[fvplayer src="http://signatureonefinancial.com/wp-content/uploads/2016/03/Brad-and-pamela-video.mp4" splash="http://signatureonefinancial.com/wp-content/uploads/2016/04/bigstock-American-Eagle-28163357.jpg" width="1280" height="720" autoplay="true"]

Dean 8 years ago

My theme is Divi Version: 3.0.52 by Elegant Themes and my cache plugin is WP Super Cache Version 1.4.9

Dean 8 years ago

Not using any program to minimize Java or CDN

Dean 8 years ago

Splash image is visible but it does not auto play or respond to mouse clicks

Martin 8 years ago

Hello Dean,

I found the video here and it plays for me: http://signatureonefinancial.com/thank-you/

I see that you are using Varnish for caching, but I don’t think it could cause an issue like this as you are keeping the query string versions.

However I see that you also have the https://wordpress.org/plugins/easy-video-player plugin installed which also uses Flowplayer, so that could cause some conflict.

Thanks,
Martin

bjol 8 years ago

Hi again.. I’m still facing this problem, with the latest version 6.2.1

Attached is the HTML output from our site, using FV Player 6.2.1 (not working) and FV Player 6.0.5.24 (working)

The shortcode used to display the player is

[fvplayer rtmp="rtmp://172.25.205.39:1935/live" rtmp_path="live" width="1280" height="720" autoplay="false" controlbar="yes" live="true" splash="http://intra/wp-content/uploads/2016/06/mork-kamera-video-optagelse.jpg"]

I’d appreciate help troubleshooting this issue, as I’d prefer to be able to update the plugin…

Best regards
Bjarne

view-source_intra_fredagsmode_Version6.0.5.24 view-source_intra_fredagsmode_Version6.2.1
Martin 8 years ago
Hello bjol,

seems like the issue is that FV Player assumes “mp4” type for your live stream.

Are you able to save the HTML for FV Player version 6.2.1 to your intranet site and load it up? If so, then you can make some changes to it to see if it helps.

Please change:
```
data-item='{"sources":[{"src":"mp4:live","type":"video\/flash"}],"rtmp":{"url":"rtmp:\/\/172.25.205.39:1935\/live"}}'
```
To:
```
data-item='{"sources":[{"src":"live","type":"video\/flash"}],"rtmp":{"url":"rtmp:\/\/172.25.205.39:1935\/live"}}'
```
Or you can try to use the Integrations/Compatibility -> “Use old code” – that should really work. Then you can keep checking changelog if there were any fixes on RTMP.

We would love to fix this, but it appears your RTMP stream is not publicly avaiable or only runs at specific times – could you please confirm?

Thanks,
Martin
bjol 8 years ago

Hi Martin

Thanks for your support.

Sounds like a possibility, that FV player assumes MP4 for some reason. However, I was unable to change the “data-item” code suggested, as I’m not editing the html/jquery of whatever it is, directly. The code is generated by the following shortcode in WordPress:

[fvplayer rtmp="rtmp://172.25.205.39:1935/live" rtmp_path="live" width="1280" height="720" autoplay="false" controlbar="yes" live="true" splash="http://intra/wp-content/uploads/2016/06/mork-kamera-video-optagelse.jpg"]

I tried to generate a new shortcode using the FV Player shortcode button, to see if that helped, but no success..

Alas, I’m not able to change “src”:”mp4:live” to “src”:”live” as suggested.

Integrations/Compatibility -> “Use old code” worked perfectly though, so that’s what I’ll be using for now :)

It’s correct, the RTMP stream is not publicly available – its a weekly meeting being streamed internally over LAN. So if FV player tries to get the stream verified somehow, over the internet, it will fail…

Anything else I could try so I don’t have to use “old code”? ;)

Martin 8 years ago

Hello bjol,

the bug has been fixed and FV Player 6.2.4 released. Once you upgrade it should work for your without the “Use old code” option.

Thanks,
Martin

bjol 8 years ago

Hi Martin! Thanks for the update, I still have issues with no streaming using 6.2.4 though. Enabling the “Use Old Code” option still works.

Anything else I should try?

The shortcode is still

[fvplayer rtmp="rtmp://172.25.205.39:1935/live" rtmp_path="live" width="1280" height="720" autoplay="false" controlbar="yes" live="true" splash="http://intra/wp-content/uploads/2016/06/mork-kamera-video-optagelse.jpg"]

Bjarne
Martin 8 years ago
Hello Bjarne,

thank you for posting back.

Here’s what I’m getting with FV Player 6.2.4:
```
Notice the "live" src appears without "mp4:" in front of it.
When I enable "Use Old Code" I get:

	...
	
Notice "live" appears intag without "mp4:" as well.
So both codes provide the same RTMP settings, so I don't understand why it still won't work for you.
When I use FV Player 6.2.3 I can see the issue as "live" src has "mp4:" in front of it when not using "Use Old Code":


Could you please do similar comparison if "mp4:" appears in front of the stream name/src "live"?
Thanks,

Martin

				
		
		
	
```
Martin 8 years ago

Hello Bjarne,

I get it now, there is “:” in front of “live”. I’ll fix it now.

Thanks,
Martin

bjol 8 years ago

Heres the div I get with the new version

<div id="wpfp_c9b8b5ac06557dcc9a9a2e748dc2184c" data-item='{"sources":[{"src":":live","type":"video\/flash"}],"rtmp":{"url":"rtmp:\/\/172.25.205.39:1935\/live"}}' class="flowplayer no-brand is-splash fixed-controls fvp-play-button" style="max-width: 1280px; max-height: 720px; background-image: url(http://intra/wp-content/uploads/2016/06/mork-kamera-video-optagelse.jpg);" data-rtmp="rtmp://172.25.205.39:1935/live" data-ratio="0.5625" data-live="true">

You’re right, the is a colon before “live” in “src”:”:live”

Martin 8 years ago

Hello Bjarne,

could you please reinstall FV Player from here? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip You will have to deactivate and delete the current FV Player plugin you are using – no worries, no settings and no videos will be lost.

It should fix it once and for all. Sorry about the issues, there are not many RTMP streams with no file extension that we can test with.

Thanks,
Martin

bjol 8 years ago

Don’t be sorry – not easy to troubleshoot on a setup not open to public…

An now it works! With the new code and everything ;)

it-works

Martin 8 years ago

Hello Bjarne,

thank you, we added the expected output into our unit tests and released FV Player 6.2.5. You already have it since you installed it from that ZIP file.

Thanks,
Martin

bjol 8 years ago

Thank you for your support and a great plugin, and do have a nice weekend :)

Bjarne