Hi Seyed,

What is the original format of your video files? Could you send me a short piece of original file to have a look at (30 seconds would be enough)?

1. width and height: need to see the original
2. frame rate: 25 fps for Pal and 30 fps for NTSC (I can tell you after seeing the original) – this is important
3. vbr2
4. Target bitrate depends on width/height. My guide has some guidelines.
5. Maximum should be about 20% above target.

Unfortunately I can’t help you as much with the Amazon Cloudfront as Martin can.

Here’s how to disable the progress bar, in FV Player Interface Options:

Please let me know if you have further questions. Martin will answer you in detail about the RTMP/Cloudfront issues when he returns.

Making the web work for you, Alec

Hi Pavel,

Thanks for following up and letting us know. I’m glad the quality switching issue is resolved. If you notice any other issues or have any suggestions to improve workflow, please let us know.

Making the web work for you, Alec

I spoke too soon Pavel. The software is released and Martin is online before leaving. Glad you have your new version for the weekend.

Hi Martin,

This preference should be sitewide of course and NOT per video.

Thanks!

Thanks Seyed, yes you did. Please check your email for a request for additional information.

Hi Martin,

There should be a private email conversation open now for exchanging confidential information.

Cheers,

Alec

Hi Seyed,

Yes, we’d need access to your Amazon and a WordPress admin Account while we worked. You can put in a temporary password while we are working and change it back after we are done.

Thanks!

Hi Seyed,

We’ve coached you through the process a couple of times (first, Lucia and then Martin). If you’d like us to help you set up your Amazon RTMP, we are happy to do so but that’s web development, not tech support.

If you’d like to ask new questions, we are more than prepared to answer them to you – a pro user – for free.

Making the web work for you, Alec

Hi Chan,

I’m very sorry to hear about your issues.

We scrupulously follow WordPress conventions and guidelines in our plugin development (we’re obsessed with compatibility). Martin is right, there must be an issue with your theme/plugin (“Sermon”).

If you’d like to book a pro support incident, we’d be happy to take a hands-on look and help you resolve the conflict.

Making the web work for you, Alec

Hi Nept,

Thanks for stopping by.

It is possible to put a banner on start and on finish video. I’m not sure about on pause. We could work on that. When you buy the pro player, we’d be happy to help you implement these features.

There’s some documentation here which covers the basics of HTML Pop-Up and Splash Screen at end: https://foliovision.com/player/adding-ads

Making the web work for you, Alec

Hi Robert,

Not a bad idea. Foliopress WYSIWYG is in maintenance mode right now. Unless we can come up with a way to reboot the project on a commercial basis, we won’t be adding new features.

That said, I like the idea so if you are able to contribute $50 to the project, we’ll add your feature by the end of next week.

Have a great evening!

PS. Mac OS offers case change as a service. On Windows you could use PSpad instead of Word (to avoid formatting issues). On Mac you could use TextWrangler. Both are free and awesome text editors.

Hi Phil,

We checked our Amazon RTMP code. It’s working okay. It does look like we need to fix the video checker for RTMP though.

Keep us posted if you run into other issues related to RTMP or playback. We are actively working on our Amazon codes.

Have a great weekend!

Alec

Hi Martin,

I’d like to see some examples of how the logo doesn’t work in mobile and desktop. What I’d recommend is to use a logo size which is small enough to look okay on mobile but is still visible in desktop.

With the right examples, then we could automate making the mobile version half the size rather than putting people through the pain of using two logos.

Making the web work for you, Alec

Hi Adam,

No, I’m afraid not at this point (although you could probably put in a patch with CSS). I’ll think about this one, but I’d suggest our users are better off with a single compromise size than adding yet another preference to worry about.

Feel free to send in some screenshots to change my mind though.

Making the web work for you, Alec

Hi Philip,

Thanks for letting us know about the issue.

There seems to be some change at Amazon right now. We are looking into it and will get back to you later today.

Making the web work for you, Alec

Hi Seyed,

Please try following our encoding guide. Let me know if there are still issues afterwards.

Thanks for being part of Foliovision!

Alec

Hi Wild,

Not at this time. If you want to offer downloads of individual videos we can show you how to code that into your own site. Please pick up a pro support incident: http://foliovision.com/pro-support

Making the web work for you, Alec

Really, really, really why would we care what a cheapskate non-customer thinks?

Hi Junior,

Sure. Please book a pro support incident and we’ll be happy to help you fix your theme: http://foliovision.com/pro-support

Thanks.

Making the web work for you, Alec

Hi Farridav,

We have very detailed documentation on how to set up both Amazon S3 and Cloudfront including MIME type. If you’d like us to set it up for you hands on, we are happy to do so as an additional service.

For a Paywall we recommend using a simple membership solution. We recommend Restrict Content Pro and S2 Member. We are considering an individual fee per video system. The disadvantage of pay per video is that every time the user will have to reenter payment information and will not have an easy way to get back to the video later. We are working on a guide, as well as a service to set membership (including testing and troubleshooting).

Please let me know any thoughts you have about Paywall.

Making the web work for you, Alec

Hi Amire,

We could consider supporting Aparat if you can come up with a group of ten people who will buy a license (or a group buy of our 20 license package).

Making the web work for you, Alec

Hi Paolo,

Thanks for your additional notes. I see your URLs are not playing.

We’ll get to the bottom of your issue on Monday.

Hi Bruno,

Thanks for the report.

I used Ghostery on most of my computers/browsers as well. To be honest, I run into a lot of website issues with Ghostery and have to customise the settings per site.

We’ll definitely look into what Ghostery is blocking for FV Player though.

Making the web work for you, Alec

Thanks for your input and your careful testing, Mark.

We’ll work on resolving the iOS 8.1 issues right away

Making the web work for you, Alec

Hi Robert,

We look forward to working through your Spider video player issues as soon as we can. Unfortunately our lead programer is away on vacation until 5 January. Could you please go back to a known working configuration for now?

Generally we do not recommend using two video players at the same time. We don’t know of any functionality in any other player which would require a second player to load on a website.

Making the web work for you, Alec

Hi Craig,

We don’t recommend using Excerpt (instead we have a meta descriptions field in FV Simpler SEO which we recommend end users use (as just getting the meta description filled properly is a battle, adding Excerpt makes the situation ever so much worse).

Thanks for using FV Plugins!

Hi Dale,

FV Player Pro embeds YouTube video now with API and full functionality. Here is detailed documentation on how to do full YouTube integration: https://foliovision.com/player/youtube-with-flowplayer

Our player and our license is WordPress only. Only our license will work on our player and no other Flowplayer licenses will work with our license (all Flowplayer based licenses are product specific). We do offer crossgrades so if you have an existing Flowplayer 5 or JWplayer license please get in touch.

Making the web work for you, Alec

Thanks for the field test, Mark.

We’ll take a close look and get back to you tomorrow. Quality of colour rendering is extremely important to us (I’ve made a lot of films myself and know first hand the work it is to get colours and light right in the first place).

Hi Matthew,

We’re very sorry about the inconvenience.

Hi Martin,

Please just show a warning. The VAST/VPAID plugin should be where it should be.

Thanks!

Alec

Hi Tim,

Thanks for your detailed notes.

As Martin says, we’ll improve Vimeo quality switching so you can boldly go on using Vimeo as you’d like. We consider Vimeo to the best value and easiest to use video hosting on the web and will be supporting Vimeo hosting with a full feature set.

Making the web work for you, Alec

Hi Nizami,

Vimeo includes a timestamp with the URL which is only valid for 20 minutes so the window of opportunity is fairly short. Amazon Cloudfront works the same way.

One of the downsides of HTML5 video is that clever downloader software can grab the video. This is true of Vimeo, Wistia, YouTube, Amazon Cloudfront.

If you want really secure videos, for the moment it has to be in a Flash player (FV Player can be forced to Flash only). Brightcove is very resilient in Flash (difficult to download from) but is 10X more expensive than any of our other hosting options. Do not believing anybody’s marketing who says they have a 100% secure HTML5 player right now. The URL must go through the browser and can be picked up.

Netflix has just enabled DRM on HTML5 which works with Chrome. Widevine is part of HTML5 going forward. We will add DRM options as soon as they become available.

For the moment, I recommend you keep working with Vimeo as it is by far the easiest and most cost-efficient secure hosting solution on HTML5.

Please let us know if you have any other questions or suggestions for how to improve the plugin or security. I will be personally working on this security issue and it’s a top priority for me.

Making the web work for you, Alec

Hi Sandy,

There’s lots of documentation here: https://foliovision.com/player

It sounds like a hosting issue (upload limits). If you’d like some hands on help feel free to grab a pro support incident.

Otherwise you can host on YouTube (free) or Vimeo Plus/Pro ($60/year).

Making the web work for you, Alec

Hi David,

We’d be happy to look at your site hands on. Please pick up a pro support incident and we’ll look at it right away.

Thanks for being part of Foliovision!

Making the web work for you, Alec

Hi Johnathan,

I’ve investigated further what happened to this feature.

When you hit the insert link button in default WordPress editor, you get a dialog window where you can search all of your posts and put in a link to post that way.

But then WordPress changed how this works – they no longer use iframe for this dialog, but a JavaScript dialog. That makes it hard for us to integrate it. So we decided to keep the default FCKEditor dialog and not go too deep into re-creating/fixing it. That was about 1.5 years ago.

Our recommended workaround is to search for the post using the standard WordPress search (either on-site or in wp-admin) and then copy-paste the link.

If implementing the built-in search is very important to your client, a $100 donation would allow me to allocate resources to adding it back.

Making the web work for you, Alec

Hi Miguel,

The RTMP fix should allow better seeking. Please let us know how it goes.

Thanks!

Making the web work for you, Alec

Hi gloghy,

Google is always changing its rules in its own favour. This is the first report we’ve had of a ban. Thank you very much for letting us know.

Please let us know what happens when you appeal.

Thanks!

Alec

Thanks for the additional detail Alex.

Martin, it seems to me we should be able to identify problem files most of the time and avoid offering mobile quality switching (even in the free version).

Hi Gurkan,

FV Player is working perfectly with YouTube now.

Thanks.

Hi Eike,

Please try FV Player on one of the default themes (TwentyTen, Twenty
Twelve, TwentyThirteen, TwentyFourteen). If FV Player works on the default theme, then the issue is with your theme.

If you are a licensed user we will help you troubleshoot your theme or you may choose a pro install instead and we will troubleshoot your theme.

Thanks for trying FV Plugins!

Making the web work for you, Alec

Advanced YouTube integration is here for FV Player Pro users.

Enjoy!

Hi Isaia,

We can definitely get the player working on your site, resolving all your issues. Please order a license for your website and a pro support incident and we’ll take care of everything.

Thanks!

Making the web work for you, Alec

Hi José,

Thanks for sharing your findings: they are very helpful. We’ll have a look at the Facebook OpenGraph and Twitter Cards code (it’s quite new) and see if we can’t make it more bulletproof.

Thanks for being part of Foliovision!

Alec

Hi Isiaia,

Thanks for your question. I’m surprised to hear about your difficulties with scaling (scaling should work). We’ll get back to you Monday with some tips for your site.

Have a great weekend and thanks for trying FV Plugins!

Alec

Thanks for the code Bedros!

If your metadescriptions are in source, there’s not much more you can do. Google controls their algorithm. Apparently they take the metadescription more often when it matches the incoming query. You could look at what those pages rank for, if anything (harder now that referrers are encrypted).

Hi Bedos,

Google (and Yahoo/Bing) only allow the first 143 odd characters thus in our SERP preview we cut off the metadescription approximately where they would.

I suggest you shorten your metadescriptions still further.

Cordial regards,

Alec

Awesome work Martin! That looks great.

Hi Martin,

People should know the length of videos they are posting or should include it in video metadata. Calculating video length on the fly should not be a priority.

Thanks!

Hi David,

Martin will be delighted to help you on Monday get times implemented. Thanks for being part of Foliovision! Have a good weekend.

Hi Michael,

We’re very sorry about your issues.

Hi Martin,

Let’s check for bad/incompatible plugins on install, update and every time someone opens the settings section. Big warning screen with links to either documentation for workaround or request to disable.

Thanks!