Video does nto play on ipad

Would you please help me with this issue on ipad mini? It works fine on desktop and iphone but ipad says: html5:Video file not found.
It is video/mp4. Here I took screenshot for you from settings: http://grab.by/FrYs
Code:
[fvplayer src="https://s3-ap-southeast-2.amazonaws.com/behnamvideos/rebound.mp4" rtmp="rtmp://s3sxprtvziqviq.cloudfront.net/cfx/st" rtmp_path="rebound.mp4"]
Here is the video:
http://breakupprogram.com/rebound-it/
Thanks

Hi Lucia;

Thanks for your reply. Would you please check it here: http://breakupprogram.com/rebound-sex/

There are 2 errors actually:

1 – This is the error that I get about rtmp (and every other video I test) on desktop computers:

Analysis of rtmp://s3sxprtvziqviq.cloudfront.net/cfx/st/rebound.mp4

RTMP Error: Connection failed. (Application specific message: SabreAMF_AMF3_Wrapper Object ( [data:SabreAMF_AMF3_Wrapper:private] => stdClass Object ( [message] => InvalidInstance: ‘_cfmeta_customerlogs=0&_cfmeta_dnsname=s3sxprtvziqviq.cloudfront.net&_cfmeta_id=e1azkoouk5vpt6&_cfmeta_parsed=18408976&_cfmeta_payerid=:1:d2:bcd3:pid12:616696083111ee&_cfmeta_priceclass=priceclass_all’. A connect string of ‘cfx/st’ is required. ) ) )

* Please note that I removed direct video link (https://s3-ap-southeast-2.amazonaws.com/behnamvideos/rebound.mp4) to make sure rtmp is working, and that’s how I found out it’s not working.

2 – The ipad error: Even when I add the direct link it doesn’t work on Ipad. The Ipad version is 7.1.2(11D257), MODEL: MD531B/A and iOS 8.2

Thank you

Hello;

The video does not play because of RTMP error: http://grab.by/Fv5K

If I add “video link” to add it will play (Because then it doesn’t have to use RTMP)

Here I put 2 videos on the same page so you see what I mean:

First one has direct link so it plays, second one is only RTMP and it doesn’t:

http://breakupprogram.com/rebound-sex/

I really appreciate you helping me put this out of the way Lucia :)

Hello;

Guys I just wanted to say if I have to pay you for support it’s fine let me know ok?I am getting 4 different types of error at the moment. I just need this fixed asap. Thank you for helping.

1 – I changed the file to “Grantee Everyone”. It plays now but really slow and with errors:

here is the error ( http://grab.by/FxWE ) :

RTMP Error: Connection failed. (Application specific message: SabreAMF_AMF3_Wrapper Object ( [data:SabreAMF_AMF3_Wrapper:private] => stdClass Object ( [message] => InvalidInstance: ‘_cfmeta_customerlogs=0&_cfmeta_dnsname=s3sxprtvziqviq.cloudfront.net&_cfmeta_id=e1azkoouk5vpt6&_cfmeta_parsed=18480770&_cfmeta_payerid=:1:d2:bcd3:pid12:616696083111ee&_cfmeta_priceclass=priceclass_all’. A connect string of ‘cfx/st’ is required. ) ) )

=========
2 – I don’t want the video to be accessible by public! It appears now they can just copy and paste the link so they can access it! I assume this has something to do with signed urls. I looked in your website but couldn’t find signed url documentation. I am not sure what went wrong there can you please advise?

=========
3 – About Cache:

Like you said I installed Super Cache. I wasn’t sure what to set the cache time out to. So I set it to 3600 seconds as it’s recommended.

The videos on the website will be anything from 1 to 50 minutes. I set the Foliovision’s Default Expire Time to 7200 as it says set it to twice Super Cache’s value. I hope that’s right.

======
4 – And in Ipad I get video file not found http://grab.by/FxXE
Same with Safari on Imac. I get html5: Video file not found
Here is another example of that: http://breakupprogram.com/right-after-the-breakup/

=======

5 – I also get Network error http://grab.by/FxZE

Thanks again for your help.

Hello;

Thank you for your reply. I think we are getting to the bottom of this :) Would you please help with these 2 remaining items? Thank you

2) I have followed all the instructions. I got this screenshot so you can see if we are not on the same page: http://grab.by/FNtU

4) I have done the settings as you mentioned: http://grab.by/FNua

Also I get the video with a little bit of delay. Am I doing anything wrong?

http://breakupprogram.com/mini-course-success/

Here is the report: http://grab.by/FNvg

Thanks guys

Hey Martin thanks for your reply;

I numbered it so you can reply based on that:

1 – About “I’m getting slow speeds from your Amazon S3 server, but it’s located across the whole globe, so it’s no wonder.” I can see the videos on your website really fast with no delay. I am sure there is a reason these are slow. How can we find the problem?

2 – I added the code below to http://breakupprogram.com/test/

[fvplayer rtmp="rtmp://s3sxprtvziqviq.cloudfront.net/cfx/st" rtmp_path="tony.mp4"]

But it doesn’t work!

3 – “On top of RTMP you should set up the CloudFront web distribution, you have the CloudFront access key already, so it should be easy: https://foliovision.com/player/serving-private-cloudfront#cloudfront”

I have created the distributions, here are the details and settings:

http://grab.by/FWhw
http://grab.by/FWhA
http://grab.by/FWhK
http://grab.by/FWi8
http://grab.by/FWhY

4- Here is the video warning:
http://grab.by/FWic

I can’t wait to have this fixed.

Thanks for helping.

Seyed

Martin. Can you please organize I pay you the fee and give you my S3 credentials you look after it?

I can’t really wait much longer I have a few days to launch. I need it to work like your website.

Many thanks

Hello;

I have set up the Amazon and Cloud front just as the instructions. But it doesn’t work properly. At one point there was a problem with the player like Martin mentioned in 1 of the posts above “1) The RTMP check for Amazon CloudFront RTMP was fixed.”

So I am not sure what’s the problem. I have set up the S3 and Cloud front. I just want it to wrk fast like your website.

Thanks

Hi Alec;

I am a bit lost here. Please tell me which option you recommend me to take.

Thanks

Hi Alec;

Thanks for that. I am ok with that I am happy to pay it today. But can you please tell me how it goes? You login to my Amazon account and wordpress website?

All right man all clear just 1 last thing before we go ahead. Martin mentioned:

“1 – About “I’m getting slow speeds from your Amazon S3 server, but it’s located across the whole globe, so it’s no wonder.”

That didnt really make sense to me because I see your videos with no delay and also content is automatically retrieved from the Edge Location closest to users. CloudFront current has over 50 locations around the world. So, the location of Amazon S3 bucket doesn’t matter — CloudFront will retrieve the data from it and cache it in an edge location when a user first accesses the video.

If you can confirm it works fast with no problems I pay it right now.

Many thanks

Hi;

I made the payment.