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aspect ratio mobile

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › aspect ratio mobile

  • Isaia 10 years, 10 months ago

    We are using the WordPress plugin

    I have start using the player on out website and it works well
    except the fact that Scaling is not working at all

    is there a magic setting that locks the video to keep aspect ratio no mater what?
    as an example we are streaming rtmp flash for Fash devices and HLS for ios and android..

    by the look of it on my Samsung s3 if I turn the phone on portrait the video gets squashed covering all screen instead it should be keeping aspect ratio according to the screen width.

    any help appreciated.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Isaia 11 years ago

    you can test it here : http://philadelphia.org.au/live/

    I can also confirm that the VIDEO tag on IOS and ANDROID works scaling as it should.

    Isaia 11 years ago

    I can also confirm that the VIDEO tag on IOS and ANDROID works scaling as it should.

    Alec Kinnear 11 years ago
    Avatar photo

    Hi Isiaia,

    Thanks for your question. I’m surprised to hear about your difficulties with scaling (scaling should work). We’ll get back to you Monday with some tips for your site.

    Have a great weekend and thanks for trying FV Plugins!

    Alec

    Martin 11 years ago

    Hello Isaia,

    sorry about the delay, you message was lost in our system.

    I had a look at your video – the RTMP stream doesn’t appear to be working even though our video checker says it’s ok.

    I had a look at the mobile version, but it appears you serve different HTML for iPhone. Is that on purpose? We never had any issues with responsiveness, except for templates which specify no width for the content element and we fixed that in JavaScript.

    Thanks,
    Martin

    Isaia 11 years ago

    Thank you martin for your reply.

    I am very interested int using and Paying for the player you provide so i am not here to waste someones time.

    the Video feed is for live streaming
    we use FLV for flash supported devices and MP4 for the rest
    as we need the streaming Working i had to make all non flash devices to use the VIDEO TAG that works OK but not ideal.

    if it is the template then i am not sure how to fix it but i am very keen to use the player.

    i am happy to start testing live streaming so you can test and even give you access to the server files to the server so you can have a look and see it is fixable.

    just let me know a day when you need it.

    the page is where the code is named “LIVE” The code:

    [fvplayer rtmp="rtmp://streaming.rocoder.com/philadelphia" rtmp_path="livestream" mobile="http://streaming.rocoder.com/hls-live/philadelphia/_definst_/livestream/livestream.m3u8" scaling="orig"]

    Martin 11 years ago

    Hello Isaia,

    if you need a direct support on your website, we are happy to help, just order our pro support.

    I tried your RTMP server with some other video player to rule out a possibility that it doesn’t work with Flowplayer. It was not working, so it appearas that either your RTMP server or path is not correct. Here’s what you use, so double check that:

    RTMP Server: rtmp://streaming.rocoder.com/philadelphia
    RTMP Path: livestream

    Next, you should not be entering the M3U8 video into the mobile video field as that gets served depending on the screen size. Just enter it as a primary video source and then enter RTMP. That way you don’t have to do any hacks for your mobile visitors – FV Flowplayer will take care of it all.

    Detailed instructions for using RTMP (together with MP4 and M3U8) are in our documentation: http://foliovision.com/player/rtmp-streams

    Thanks,
    Martin

    Isaia 11 years ago

    the streaming definitely works you can test it here as we speak
    http://philadelphia.org.au/live/

    Martin 11 years ago

    Hello Isaia,

    I can see the streaming working now.

    It also works for me in Safari and on iPhone, so the HLS stream works as well. Add live=”true” to the shortcode and the total video duration won’t display.

    I’m noticing that the share bar has some styling defects on your site, so we will make our CSS more solid to avoid these issues.

    It also appears that either your theme or some plugin inserts some closing P tags into our video HTML and that breaks the Embed button functioning. We will look into making it more resilient.

    Thanks,
    Martin

    Isaia 11 years ago

    In chrome works OK but in IE 11 when full screen it goes only as big as the IE window.

    Is there a way to get the played fixed properly for my website? Or i have to wait for some player updates ?

    Is the Pro support any help in my situation ?

    Martin 11 years ago

    Hello Isaia,

    we just released version 2.2.17 which might fix your styling issue. Could you please give it a try?

    We also offer hands on support for our plugins in case you are still having issues. If you want more features, you can order our license which gives you FV Player Pro – our Pro extension which adds Vimeo, lightbox, secure CloudFront and other features.

    Thanks,
    Martin

    Alec Kinnear 11 years ago
    Avatar photo

    Hi Isaia,

    We can definitely get the player working on your site, resolving all your issues. Please order a license for your website and a pro support incident and we’ll take care of everything.

    Thanks!

    Making the web work for you, Alec

Viewing 11 replies - 1 through 11 (of 11 total)
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