-
I’m having a similar problem. I am running a Online Radio Station with Live Video. I have been using the Flowplayer Plugin on my WordPress Site and my content can be seen on Android phones, iPad and my PC but not on the iPhone phones. My listeners have been complaining about this and we have tried everything possible but nothing works. What could be the cause for that?
-
-
Hello Douglas,
If it’s a HLS live stream, then perhaps FV Player failed to detect is as being a live stream. Please make it as a live stream manually: https://foliovision.com/player/troubleshooting/hls#live
Please let us know if that’s it and then we can figure out why it was not detected automatically.
Thanks,
Martin
Thanks for your response Martin. I use to see that Livestream option to check or uncheck but I haven’t seen it recently.
Hello Douglas,
Please let us know how does your live streaming video link looks like – then we can probably see why FV Player does not show the “Live stream” checkbox for it.
You can also report it with FV Player’s Video Checker: https://foliovision.com/player/troubleshooting/how-to-use-video-checker
Is the stream always live or is it often unavailable when you are not streaming? That could cause issues with our detection as well – FV Player won’t be able to see that it’s a live stream if it’s not playable at the moment.
Thanks,
Martin
Hello Douglas,
Thank you for sending the stream URLs. I tried to post the live stream URL with FV Player 8 now and it was detected as a live audio stream properly.
I’ll try again to see if it fails when the stream is no longer live. If that’s the case it should show the option to mark it as a live stream by hand.
To work around the issue you can try appending
live="true"into the shortcode for now. So that if you use[fvplayer id="100"], it will become[fvplayer id="100" live="true"].Note: we did not get your Video Checker submission, is the mail sending on your website working properly? It’s not important now, but good to check.
Thanks,
Martin
Hello Douglas,
Please post further replies to our forums.
We have fixed the issue with live streams in FV Player 8: https://wordpress.org/plugins/fv-player/
You can remove FV Player 7 and use FV Player 8 instead. No settings and no videos will be lost.
What we did is that if the HLS stream cannot be checked, we just show you all the options (Live, Audio and DVR stream) and let you set what should apply to the stream. Then once it’s live it will play properly.
Thanks,
Martin
Hello Martin,
I’m a happy camper! I took out the FV Player 7 and used 8 as suggested and all is well now. I check Microsoft Edge, Google Chrome and Safari on my iPhone and it working perfectly fine. I can see images on both players now. Thanks much.
I do notice now that once we scroll the page the video stops. How can I prevent that from happening???
Hello Douglas,
Please check if you are using autoplay either in wp-admin -> FV Player -> Settings -> Autoplay and preloading or in the video player settings. In FV Player 8 we do not allow autoplay if the video is not in the viewport.
Thanks,
Martin
