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Constant Coconut Failures

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Constant Coconut Failures

  • riw777 1 year, 3 months ago

    My coconut jobs fail about 75% of the time at this point … the problem is not local, as the files are completely uploading. There is some problem with the way digital ocean is interacting with coconut causing coconut to constantly fail because the url is incorrect.

    * TLSvl.2 (IN), TLS handshake, Finished (20): { [16 bytes data]
    * SSL connection using TLSvl.2 / ECDHE-RSA-AES128-GCM-SHA256
    * ALPN, server accepted to use http/1.1
    * Server certificate:
    * subject: C=US; ST=New York; L=New York; O=DigitalOcean, LLC; CN=*.nyc3.digitaloceanspaces.com
    * start date: May 15 00:00:00 2024 GMT
    * expire date: May 31 23:59:59 2025 GMT
    * subjectAltName: host "nyc3.digitaloceanspaces.com" matched cert's "nyc3.digitaloceanspaces.com"
    * issuer: C=US; O=DigiCert Inc; CN=DigiCert Global G2 TLS RSA SHA256 2020 CAI
    * SSL certificate verify ok.
    } [5 bytes data]
    > HEAD https://nyc3.digitaloceanspaces.com/rulell—ac—source—vids—to—convert/1.3.e.2.mp4?X—Amz—Algorithm=AWS4—HMAC—SHA256 HTTP/1.1
    > Host: nyc3.digitaloceanspaces.com
    > User-Agent: Coconut URL Debugger
    > Accept: */*
    { [5 bytes data]
    * The requested URL returned error: 403 Forbidden
    * Closing connection 0
    } [5 bytes data]
    * TLSvl.2 (OUT), TLS alert, close notify (256):
    } [2 bytes data]

    I am absolutely sick of the various errors with this plugin. Please either fix these errors, or I will be forced to change to another player. This one is severely broken in multiple ways.

Viewing 2 replies - 1 through 2 (of 2 total)
  • riw777 1 year ago

    Is there ANY WAY to manually upload these files directly to Digital Ocean, kick off the Coconut job manually, and then find the URL for the resulting video files to create a player from? Breaking this down into steps would avoid your seriously broken scripts and software, allowing me to just use the player to show videos on my training site.

    The process y’all have created is fragile and breaks far too often to be useable in any meaningful way.

    Martin 1 year ago

    Hello riw777,

    If there’s a bug we would like to fix it. Looking at the path of the file which you are trying to upload I see no reason why it should fail on Coconut.

    I tried to upload a video with that same filename and it worked.

    Thank you for the debug output from the Coconut Media URL Debugger tool. However in case of DigitalOcean Spaces it does not prove anything – I found that DigitalOcean Spaces blocks the HEAD requests with Coconut Media URL Debugger is using.

    Please check your job on https://app.coconut.co/jobs – there you should see that the Input did succeed. Here’s the video that I tested for comparison:

    Please check your older thread regarding instructions on how to upload videos manually: https://foliovision.com/support/fv-wordpress-flowplayer/bug-reports/media-selector-broken#post-226259

    Thanks,
    Martin

Viewing 2 replies - 1 through 2 (of 2 total)
Reply To: Constant Coconut Failures



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