“This does not look like a m3u8 file”

Tom C. 6 months, 2 weeks ago

I keep getting these errors but I can’t figure out for the life of me what the issue is:

FV Player Pro: Stream Loader encountered errors while serving HLS streams: show details

Domain vz-b0c00bd5-a2f.b-cdn.net has error rate of 8%

Message: This does not look like a m3u8 file: <html><head><title>502 Gateway T First: 2024-10-16 17:21:26 Last: 2024-10-16 17:21:26 Count: 1

The videos are working ok, am I missing something?

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 7 months ago

Hello Tom,

FV Player Pro Stream Loader adds the URL tokens for video hosting services which do not handle it on their end automatically. If you get 8% error rate then that’s the amount of failed video plays. It seems your web server had some trouble with connecting to Bunny Stream.

To avoid issues like this we simplified the Bunny Stream video playback in the new FV Player 8. Then our Stream Loader is not used for Bunny Stream and it makes the Bunny Stream video loading simpler and more robust – using URL token token_path.

You can get FV Player 8 here: https://wordpress.org/plugins/fv-player

Just make sure you then switch FV Player Pro 8 to Beta: https://foliovision.com/player/troubleshooting/switching-fv-player-pro-to-beta

Thanks,
Martin

Tom C. 7 months ago

OK thanks Martin, will give that a try.

Viewing 2 replies - 1 through 2 (of 2 total)