Invalid license key, plese check your license and re-save the options!

[Solved]

bruno 8 months, 3 weeks ago

Hello

after renewing license, i still have this error message “Invalid license key, plese check your license and re-save the options!”
(See attached files)

Could you please help ?

Thank you

Viewing 5 replies - 1 through 5 (of 5 total)

Martin 9 months ago

Hello Bruno,

I’m not seeing the failed login check on our end.

So I think that in your case the license check was simply cached and you did no see the latest up-to-date license check result after the renewal.

I’ll check if we could add a button to force the license to be re-checked for these cases of renewal or how we could improve this.

Please let us know if you are still running into the issue too.

Thanks,
Martin

bruno 9 months ago

Hello,

It works now, maybe a caching issue. Thanks for your help.

bruno 1 week ago

Hello,

Same issue after updating to all FV plugins to their latest version, same for FV player Coconut (see attached file). Re-saving and cleaning browsers cache did not fix it.

Thanks for your help.

Capture-decran-2025-08-05-a-20.59.13
Capture-decran-2025-08-05-a-20.51.53

Martin 4 days ago

Hello Bruno,

Please download FV Player VAST ZIP file from https://foliovision.com/my-licenses and re-install FV Player VAST for that file.

We added a secondary license server as it seems your website has some issues reaching our main web server.

Thanks,
Martin

Martin 19 hours ago

Hello Bruno,

I checked logs and I see our secondary license server did resolve the issue for you.

Please let us know if there’s anything else.

Thanks,
Martin

Viewing 5 replies - 1 through 5 (of 5 total)

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