Unable to use Coconut since upgrading to FV Player 8

Hello Bruno,

Please make sure you are using FV Player Coconut 8.

You can get it at https://foliovision.com/my-licenses -> FV Player Coconut -> Download Version 8.

I will check if we can offer that upgrade automatically in wp-admin if we see you are on FV Player 8.

Thanks,
Martin

Hello Bruno,

Please check your PHP error log to see if there’s anything for FV Player.

If you are not sure about how to check the PHP error log, the server technical support should be able to give you a hand.

Or you can install this plugin which makes a list of these errors available in wp-admin: https://wordpress.org/plugins/error-log-monitor/

Then load your wp-admin -> FV Player -> Coconut Jobs page and try to add a video again. If there’s an error it will be appended to the log.

The script which might run into issues is /wp-content/plugins/fv-player/controller/s3-ajax.php. This file is new in FV Player 8 and its goal is to solve the AWS SDK compatibility issues once and for all. Many WordPress plugins load AWS SDK even if they do not actually use it and then with FV Player we would run into constant AWS SDK version difference conflicts.

Thanks,
Martin

Hello Bruno,

I’m looking into it.

Thanks,
Martin