• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

My audio streaming service is indicating that we’re experiencing ghost connections via the play

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › My audio streaming service is indicating that we’re experiencing ghost connections via the play

  • Wendy F. 11 years, 7 months ago

    Hello – I’m using the FW Flowplayer on the site indicated below. We’re using “streamguys” for our audio streaming service. They are indicating that our services is experiencing “ghost” connections – that the player is initiating two connections, one that is live, one that is a ghost, and it’s overloading our streaming service with them. We’ve had to have them restart the WOWZA server many many many times. I’m talking to my web host, understanding how much memory we can assign to the application pool our website is being hosted on . . . but it seems the root of the problem is the “ghost” connection coming from the FW Flowplayer. I have a license, and I would like to continue to use it – IF it can NOT create these unnecessary connections causing our audio streaming to go down.

    Could you help me understand if this is something you’ve heard about before? Is there an easy fix? My plugin IS fully updated.

    thank you, – wendy

    (link to website)

Viewing 10 replies - 1 through 10 (of 10 total)
  • Martin 12 years ago

    Hello Wendy,

    sorry about the slight delay, we are checking this out.

    Thanks,
    Martin

    Martin 12 years ago

    Hello Wendy,

    I have to say that there is something on it – if I enable the debug mode, I can see that there are two connections created. However the second one says that it’s already connected, so I’m not sure if it really is executing right now.

    We are digging deeper into this.

    Thanks,
    Martin

    Wendy F. 12 years ago

    thank you martin – it’s causing my site to crash occasionally, and we have to restart the webhost to bring it back up. any resolution you can find on the two streams would be MUCH appreciated. Thank you very much!

    Wendy F. 12 years ago

    I just received this debugging log from my webhost recorded from our server app pool crashing. Does this help you at all?


    Log Name: System
    Source: Microsoft-Windows-WAS
    Date: 10/19/2013 10:31:52 PM
    Event ID: 5013
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: csweb09.cloudsites.local
    Description:
    A process serving application pool ‘example.com’ exceeded time limits during shut down. The process id was ‘137448’.
    Event Xml:
    <Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
    <System>
    <Provider Name=”Microsoft-Windows-WAS” Guid=”{524B5D04-133C-4A62-8362-64E8EDB9CE40}” EventSourceName=”WAS” />
    <EventID Qualifiers=”32768″>5013</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=”2013-10-20T04:31:52.000000000Z” />
    <EventRecordID>151986</EventRecordID>
    <Correlation />
    <Execution ProcessID=”0″ ThreadID=”0″ />
    <Channel>System</Channel>
    <Computer>csweb09.cloudsites.local</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name=”AppPoolID”>example.com</Data>
    <Data Name=”ProcessID”>137448</Data>
    <Binary>
    </Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-WAS
    Date: 10/19/2013 10:31:52 PM
    Event ID: 5138
    Task Category: None
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: csweb09.cloudsites.local
    Description:
    A worker process ‘137448’ serving application pool ‘example.com’ failed to stop a listener channel for protocol ‘http’ in the allotted time. The data field contains the error number.
    Event Xml:
    <Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
    <System>
    <Provider Name=”Microsoft-Windows-WAS” Guid=”{524B5D04-133C-4A62-8362-64E8EDB9CE40}” EventSourceName=”WAS” />
    <EventID Qualifiers=”32768″>5138</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=”2013-10-20T04:31:52.000000000Z” />
    <EventRecordID>151985</EventRecordID>
    <Correlation />
    <Execution ProcessID=”0″ ThreadID=”0″ />
    <Channel>System</Channel>
    <Computer>csweb09.cloudsites.local</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name=”AppPoolID”>example.com</Data>
    <Data Name=”ProcessID”>137448</Data>
    <Data Name=”param3″>0</Data>
    <Data Name=”ProtocolID”>http</Data>
    <Binary>B4050780</Binary>
    </EventData>
    </Event>

    Log Name: System
    Source: Microsoft-Windows-WAS
    Date: 10/19/2013 10:30:22 PM
    Event ID: 5117
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: csweb09.cloudsites.local
    Description:
    A worker process serving application pool ‘example.com’ has requested a recycle because it reached its private bytes memory limit.
    Event Xml:
    <Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”&gt;
    <System>
    <Provider Name=”Microsoft-Windows-WAS” Guid=”{524B5D04-133C-4A62-8362-64E8EDB9CE40}” EventSourceName=”WAS” />
    <EventID Qualifiers=”16384″>5117</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime=”2013-10-20T04:30:22.000000000Z” />
    <EventRecordID>151984</EventRecordID>
    <Correlation />
    <Execution ProcessID=”0″ ThreadID=”0″ />
    <Channel>System</Channel>
    <Computer>csweb09.cloudsites.local</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name=”AppPoolID”>example.com</Data>
    <Binary>
    </Binary>
    </EventData>
    </Event>

    Wendy F. 12 years ago

    My webhost was also learned that a high number of “php.exe” calls were being made.

    We also need to understand the hardware requirements for the player.

    Alec Kinnear 12 years ago
    Avatar photo

    Hi Wendy,

    We’ll work with you through these issues but keep in mind Windows server does add additional pain when using PHP and other elements of the LAMP stack.

    Making the web work for you, Alec

    Martin 12 years ago

    Hello Wendy,

    good news – unless there are any other issues, new FV Flowplayer with this fix will be released later this week.

    However – this has nothing to do with PHP processes. So it appears there is some other issue with your site – not related to audio streaming.

    You should install a WordPress cache plugin (we recommend Hyper Cache) and you can also try enabling Settings -> FV WordPress Flowplayer -> “Disable admin video checker”. That might help if you have a lot of logged in admin users checking a lot of videos.

    Thanks,
    Martin

    Wendy F. 12 years ago

    thank you for creating an update that will fix this problem :)

    and thank you for the tip on the cache plugin and altering the admin video checker. i will try both of those things.

    i appreciate your customer service!
    – wendy

    Martin 12 years ago

    Hello Wendy,

    we have the new core code, so this will be released tomorrow or day after tomorrow.

    Thanks,
    Martin

    Martin 12 years ago

    Hello Wendy,

    sorry about the delay, we put in the playlist improvements too. The version 2.1.48 is out and it should not have any more ghost RTMP connections.

    Thanks,
    Martin

Viewing 10 replies - 1 through 10 (of 10 total)
Reply To: My audio streaming service is indicating that we’re experiencing ghost connections via the play



Please Sign in or Register to upload files.

Related Posts

  1. LinkedIn: Full profiles for 3rd-degree connections are available only to premium account holders.

    LinkedIn: Full profiles for 3rd-degree connections are available only to premium account holders.

  2. Ghost Apple Mail Messages: “Show in Mailbox”

    Ghost Apple Mail Messages: “Show in Mailbox”

  3. Dual Internet Connections: How to Swap ISP’s Smoothly on a Mixed Platform Network

    Dual Internet Connections: How to Swap ISP’s Smoothly on a Mixed Platform Network

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!