Foliovision › Forums › FV Player › How to … › How to remove commercial logo
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Help! I have a site that is just about to go online! The client wanted the commercial logo removed so I just bought a flowplayer commercial license, put that number in where the word false was before, and now my videos will not play! Do you have any idea what to do? if you go to the site, it is on the e-communications page. I did notice that the product key that they sent me is for Flowplayer 3.2.7, but i haven’t changed anything except put in the product key!
Hi Gloria,
you need to get that version of Flowplayer and replace the file on your server with the newest version. Check our FAQ: I do own a license key and I would like to use the latest version Flowplayer provided to me.
Zdenka
In the end, I did get it licensed Flowplayer to play, but not as the FAQ said. Couldn’t get that to work. I found my answer a combination of places, mostly on your forum from Allerbe60 on Feb. 14th and your answer.
What eventually worked was to upload into the commercial folder both the flowplayer.commercial-3.2.7.swf and the flowplayer.controls-3.2.5.swf (odd that they don’t match, but that’s what comes in latest version). Then I had to changed the path reference in models/flowplayer.php line 109 to reflect the change :
define(‘PLAYER’, RELATIVE_PATH.’/flowplayer/commercial/flowplayer.commercial-3.2.7.swf’);
That matched my license code and it worked!Thanks for a wonderful product.
If interested, I can also tell you how I got it coded to work in a WordPress Fancybox pop-up from a thumbnail. Took a while to figure out, but it works just beautifully!
Hi
We have entered our commercial license and custom logo. I see our custom logo in the embed code but the default logo is still visible and ours is not. Please can you help us resolve. Url is: https://www.christiansfor.com/videos/. License info can be provided to you via PM.
Thanks
Andrew
HI misplon,
Thanks for writing.
I’m afraid you do not have an FV Flowplayer license.
You would have to cross-grade. We do have an offer available. Please fill out the form here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/crossgrade
Thanks for trying FV Plugins!
Hello misplon,
sorry about the delay, our crossgrade form is here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/crossgrade
Thanks,
MartinI see this doesn’t seem to be a huge topic of discussion anymore, but my branded logo used to work and now is not. I’m seeing the flowplayer logo again. Can someone help me figure out how to fix this? I’ve tried uploading the branded logo again and save changes, but I just can’t get it back. I do have the domain listed in my profile and just updated files from foliovision dowload page.
Thank you
Hello Eileen,
sorry about the inconvenience.
You can either remove the plugin and then re-install it. You won’t have to re-upload any of your videos or re-enter any of the settings. The plugin should ask you about updating the license, you need to accept that.
Or you can visit your account at http://foliovision.com/edit to get the updated set of license keys (they were not showing up the up-to-date version, but that’s fixed now).
Thanks,
Martin