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There is gap around the video content – you can see the preview thumbnail underneath. The video is not fitting the player 100%. They are the correct proportions.
Any help appreciated.
Go here and click ‘watch trailer’ – “http://www.emptymindfilms.com/newsite/product/one-shot-one-life/”
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Hello Empty Mind Films,
1. first of all, we need to figure what is the problem with your video. It takes few minutes to start playing for us (we are in Europe, it might be better overseas).
We put the video on our test site and found that our video checker is not working on it, because it’s too big. This bug was fixed and will be released today.
This bug was caused because we had to switch the video checker from using HEAD request to GET, because Amazon didn’t seem to like using HEAD. However we forgot to exclude the body.
Now here’s what the checker says:
“Bad mime type: Video served with a bad mime type video/quicktime! Firefox on Windows does not like MOV files with video/quicktime mime type. (Please check 4th question in our FAQ)
Error: Meta Data (moov) not found at the start of the file (found at 108,874,353 byte)! Please move the meta data to the start of video, otherwise it might have a slow start up time.
Warning: We recommend that you re-encode your MOV video into MP4 format. MOV is not be 100% compatible with HTML5 and might not play in Google Chrome. Read our article about video encoding“
In short – you really need to re-encode the video into MP4 format, MOV is not a fully supported HTML5 format and there might be issues in different browsers. You need to fix the Moov location anyway, so you might as well re-encode the video. Our article (linked above) contains screenshot of a free application called HandBrake which will do the video encoding for you.
If the video starts playing fast for you, it’s because you have it in browser cache. Or Quicktime cache, if you are on Mac on Safari.
2. Video dimensions – the player container is set to 691px wide and 379px tall. That’s 1.8232 ratio, while video is 1280x720px which is 1.7778 ratio. So you need to set the container to 691x388px and it should be just fine. You can use enter the dimensions into the shortcode, as it works with responsive design.
Just double check if Settings -> FV WordPress Flowplayer -> “Video player size” is set to “Default (responsive)”
Thanks,
MartinSorry but I had Flowplayer5 running. Your plugin conflicts with a pay per view plugin I need called wp secure player which uses Flowplayer. So I switched to Flowplayer5.
I activated your plugin just now and same problem. The controller overshoots or projects past the content video – I set up a sample here – “http://www.emptymindfilms.com/newsite/rent-movie/one-shot-one-life/”
The video has been set to video/mp4 in Amazon’s S3. This is the best I can do as I have a lot of video.You can see the wp secure player video here but it will not play now due to the conflict. I have informed the developer of this – “http://www.emptymindfilms.com/newsite/rent-movie/the-last-clan/”
Thanks for your help.
I set up your plugin again with a mov changed to mp4. Again the splash image is not fitting the player but I did overcome the problem with the video fitting.
“http://www.emptymindfilms.com/newsite/rent-movie/the-last-clan/”
Please click on ‘watch trailer’.
The video above this is the wp secure player – which does not work now due to the conflicts with your player (both sending message to the header).
Hi Emptymind,
You won’t have to use additional security plugin in the future as we will release a download protected version of FV Flowplayer 5 very soon.
Thanks!
That is good news!
The wp secure player is actually a per per view player – monetized so you can sell streaming video or movies, training video etc. It is tied to paypal pro.I am looking for a video VOD player like this for woocommerce.
I finally figured out why my videos were not fitting your player, regardless of mov or mp4 – I tried both in many browsers and the video would not fit the player, leaving a 5px gap all around. Out of interest here it is:
I opened up the url to the video in a browser and the controls projected past the video – about 5px each side. I already knew this. So I am looking at the video without a player – raw in the browser.
I opened up the video (original QT H.264) mov in Quicktime player 7, so that I could use the properties window. If you click presentation at the bottom there is a checkbox for “Conform aperture to:” with settings for clean, classic, production etc. Mine was set to production – no idea why.
I deselected the Conform aperture altogether and saved the file.Perfect!! The controls fit inside the video, allwoing the video to fit in your player.
Hi Emptymind,
Thanks for posting us about the issue. Hopefully the info will help someone else as well.
Making the web work for you, Alec
Hi Emptymind,
If you moved more to a membership model (like S2 Member or Wishlist for example), the latest version of our plugin does handle Amazon S3 secure URLs from specific pages (access restricted by membership plugin). The latest version is coming tomorrow or Thursday.
I’d say a membership model would make paying and viewing easier for someone who wants to view multiple videos.
Making the web work for you, Alec
Thanks. I set this up originally using woogroups and groups plugin. Where the customer buys 24hr membership to the group when they buy the video rental. But its a little messy. They have to get an email then follow the link to a secure page.
I agree your player setting a secure url would help.How exactly does the secure url work – will you post a guideline on release?
Hello Empty Mind Films,
we are not sure if we want to include any “pay for the video” feature in our plugin.
We use s2Member (free version available) on our membership sites and it does the job well. So we will put up a quick guide about how to sell your protected pages to users using s2Member and about the added benefit that they do get an user account which then can be used for other purposes. Like they are able to get a lifetime access to videos, buy more videos and so on.
The secure URLs will use Amazon S3 – each URL is only valid for a certain period of time. So you set your videos to “private” and then post them onto a member-only page and that way only members can see the video and if they try to share it, it expires in few minutes.
Thanks,
MartinThe S3 security feature is very welcome – thanks!!
But the concern for my Amazon S3 video is that permission has to be set to public viewing which means the link can be shared or worse, the movie can be downloaded unless the link or URL is hidden. Can this be the case?I am using woocommerce to monetize the video and ‘groups for woocommerce’ along with ‘groups’ plugin works very well to sell membership to a restricted page for 24 hours (or any time you set to expire).
My alternative is the wp secure player plugin which I tested (uses flowplayer). This use S3 for authenticated users which keeps the video on S3 restricted and private. The plugin is very buggy though and the author is working out some kinks.
Cheers, Jon
Hello Empty Mind Films,
exactly, that’s why we are adding the secure URLs feature.
That allows you to remove the public permissions for the videos on Amazon S3. We are just figuring out some final details (like how to set the perfect expire time and how to make the setup easy and effective).
Thanks,
Martin
