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We just finished rolling out FV FlowPlayer on our production site and things went pretty smooth. We now have over 200 videos streaming along just fine which is awesome. However, we bumped into an issue with our live feed. All of our other videos are pre-recorded, but we have one live feed and of course it is giving us issues. Our live feed is streamed through a Wowza server and is delivered via HLS and RTMP. I embedded it in a page using the following shortcode:
[fvplayer live='true' src='http://dpezet-channel.videocdn.scaleengine.net/dpezet-channel/live/itprotvlivefeed/playlist.m3u8' rtmp='rtmp://dpezet-channel.videocdn.scaleengine.net/dpezet-channel/live/' rtmp_path='itprotvlivefeed' splash='https://itprotv-image-bucket.s3.amazonaws.com/screenshot1.png']
You can see it on our production system here:
‘https://edutainmentlive.com/itprotv/livetest’
On testing it, the video plays just fine, but the controls never show up and the three “loading” dots continue to roll in the middle of the video. Once you have hit play it will not pause.
Do you have any ideas what might cause that? I saw one similar post which recommended that video encoding may be the issue. However, I read through the encoding guide and our live stream conforms to the recommendations. So I’m kind of stumped on this one.
Thanks,
Don Pezet
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Hello Don,
this appears to be only issue with your RTMP, it works fine with HLS.
Are you sure your RTMP stream is providing video meta data at the beginning of the stream?
I compared the debug messages to other live streams and your stream doesn’t execute onMetaData().
Thanks,
Martin
I e-mailed your question over to our streaming provider so we’ll see what they come back with. Previously, we used JW Player and it rendered HLS via Flash so we never really used the RTMP stream before.
Hello Don,
thank you for the update.
Could you please let us know what exact RTMP server type is that? There are more buffering events than usually.
Thanks,
Martin
Wowza Media Server 3.6.4 build9641
I just got a reply from our hosting provider. Here is their response:
| We normally recommend stripping the metadata, which is
| what you do on the itprotv-vod playlist. Some players
| stop if they detect a duration, which isn’t good for a
| live stream.
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| You will have to make a new stream and use another list
| name to put the metadata back on, as this property is
| set at stream creation and cannot be changed on the fly;
| you might want to do a test with a new list anyway. I’ve
| used flowplayer in the past for exactly this, and as I
| recall, it required metadata.I’ll have to check around in our stream options to see if I can spot what he is talking about.
OK, I found the option to include metadata. Unfortunately, we have a live show running right now. I will have to wait until this evening to test it out.
Hi Donald,
We’re looking forward to your RTMP test results!
Making the web work for you, Alec
Alec,
Sorry, I am out of town on a business trip right now. I will be back in the office on Wednesday and will have the guys do a test then.
Thanks,
Don
We finally got around to testing it this morning. It turns out that the metadata setting was the culprit. As soon as we enabled the metadata option and restarted the stream we had full player controls. As an unexpected benefit, the video delay is now substantially lower than before, so we are very happy with the new player.
Thanks again for your help,
Don Pezet
Hello Donald,
we are glad that this works for you.
If only we could make sure our video checker understands RTMP format. Perhaps there is a PHP library to do so.
Thanks,
Martin
