Unable to redirect??

Hello Patrick,

is this happening in the HTML5 or Flash player? This should work in both with the default settings. Are you sure you are using the latest version of the plugin? Are you sure you are not just getting the popup windows blocked?

We will contact you about details.

Thanks,
Martin

Hello Patrick,

I’ll sum up what we found out about you issue –

After having a direct look at your site, we discovered that your template is loading older version of jQuery from: https://ajax.googleapis.com/ajax/libs/jquery/1.5.2/jquery.min.js

This appears to be hard-coded in your template. Our plugin uses the right way of working with the scripts in WordPress – we specify that it requires jQuery, so then WordPress automatically included jQuery in header. If the template would use the same routine, it would see that the jQuery is already loaded (thanks to our plugin) and it would not load it again.

So you should be able to remove the script from header.php file of your template. Then check any dynamic sliders or AJAX driven features on your site after this fix. There is a small chance, that your template was specifically written for old jQuery.

If you brought the WordPress theme from somewhere, you could ask them about this issue too, perhaps they released an updated version of the theme. But I would not recommend that in case you did any modifications to the theme.

Also, our plugin should give you warning about multiple jQuery libraries when you click wp-admin -> Settings -> FV WordPress Flowplayer -> Check Template. Could you please check?

Thanks,
Martin