Forum Replies Created
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11 years ago in reply to: jetpack
Hello Kamal,
could you please let us know which exact modules you have activated in JetPack?
Thanks,
MartinHello Philip,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
Martin11 years ago in reply to: Redirect functionHello purelife8899,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
MartinHello Andrew,
indeed, you site hangs on “Loading forms.aweber.com…” for me.
The problem is that this script is inserted in a way that it blocks everything else. All scripts need to be in footer, that’s the best practice. The external ones at the very end.
I tried W3 Total Cache (although we prefer Hyper Cache, read why) and configured it to minify all CSS, and JS. No issues. I added JetPack, no issue wither.
So it must be Aweber as far as I can tell. I suggest you get rid of it for now. Then you can ask support to provide a proper asynchronous loading script which won’t fail like this even when DoS attack is taking place.
People occasionally have issues like this and then they blame our player for not working, so that’s why we put up the admin warning – so you know there is a general JavaScript issue on the site which can run everything.
Thanks,
MartinHello Andrew,
the admin warning only shows to admins letting you know that there is an issue.
Could you please let us know what W3TC settings do you use? A screenshot would be great, just send it in as a email reply.
Which version works for you, is it 2.1.52? http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.2.1.52.zip
Thanks,
MartinHello Andrew,
sorry about the inconvenience. Have you tried version 2.2.1? There were issues in the CSS optimization. We also put in the fix for the PHP warning into it just now.
Thanks,
Martin11 years ago in reply to: Encoding for iTunesHello Chan,
I checked iTunes video specs and it looks really close to what is required by HTML5. So there is hope the same file will work.
We added more instructions to our encoding guide, it’s about audio – pay attention to make sure the audio stream is AAC encoded: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding Also make sure you are using latest version of HandBrake.
I would start at 640px wide h264 Baseline profile 3.0 level video with AAC audio at 128Kbps. Not the best looking, but should be safe. Then you can try to up the resolution to something more decent if required. Please not that old iPhones won’t handle more than 640x480px videos though. That’s why we encourage people to put up mobile versions of their videos: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding#mobile-video
As you are our licensed user, I checked your site and the last video – is really big – almost 4GB. 1 minute of a decent HD video should be at around 10MB, so your 2,5 hours long video should be at 1,5GB.
Do you have a shorter video somewhere so we could check its encoding and compare it to what you get from Handbrake? Can you provide a sample of that too? Perhaps it’s just the audio encoding.
Thanks,
MartinHello Ricky,
WordPress won’t keep any ‘ signs in the file URL when you upload it into to Media Library. Also the shortcode parsing doesn’t work with it that well. If you really need it, you can just change splash=’your url’ to splash=”your url”.
We fixed the bug with brackets. It will be out in next release.
Thanks,
MartinHi Helen,
I logged in into your site as we still have the access and I could see it too.
There must be some bug, we are investigating.
Thanks,
MartinHello Helen,
1) You current license key is different from what you use, please update that. I’m seeing a different one, I’m sure how could that happen.
2) Your .htaccess should be updated on the server where the video is, that means the folder which you see right after you connect via FTP or right in the public_html folder.
However I checked the MP4 file you are using and the mime type appears properly on it. What exact video are you getting that message on?
Thanks,
MartinHello Ricky,
could you please post your shortcode here? We won’t publish it, just have a look what’s causing the bug.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHello Michael,
1) Black line – I don’t see if on http://…de/fvhome2 Tested on iPad with iOS 5.1.1.
Make sure you close and re-open the browser tab between the tests. Once this iPad bug occurs, it affects the browser for rest of the session. We noticed this bug before, but it was fixed. It had something to do with manipulating the HTML5 tags and some iPads didn’t liked that.
I see no black line on http://….de/fvhome either, that one is an iframe embed of Vimeo provided by our plugin.
2) Vimeo videos – “http://player.vimeo.com/external/1234.hd.mp4?s=…..” is the MP4 path, in that case FV Flowplayer plays the video file. But it you enter the Vimeo URL https://vimeo.com/1234 then it just uses iframe to embed the video. That explains the difference.
3) Autoplay issues – this is not supported by iPad and iPhone, but we will check some JavaScript solution for this for at least iPad. iPhone uses it’s own player, so it may not be possible.
Thanks,
Martin11 years ago in reply to: black line after playing video in ios safariHi Michael,
I tested this out and this seems to be caused by one of the OptimizePress CSS files: http://www.auerswald-tutorials.de/wp-content/plugins/optimizePressPlugin/lib/assets/default.min.css?ver=2.1.7.1
Making the web work for you,
MartinHello Sam,
so you found “Keywords” in these fields? How could it get there? Did you upgraded any of the plugins lately?
Thanks,
Martin11 years ago in reply to: jetpackHello Danny,
you can either try to insert a video with the splash image into some post to figure it out or check our documentation: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/user-guide
The above link shows an example: [fvplayer src="http://site.com/videos/video.mp4" splash="http://site.com/videos/video.jpg"]
Thanks,
MartinHello Sam,
please let us know if it also happens when you preview one of the default WordPress templates.
Could you please copy content of the FV Simpler SEO box from the page editing here? I mean the content of all the fields in the “FV Simpler SEO” section like on 2nd screenshot here: http://foliovision.com/wordpress/plugins/fv-simpler-seo
Thanks,
Martin11 years ago in reply to: internet explorer 8Hello Carl,
so this was fixed in our Pro Support – we will include the fix in next plugin version.
Thank you for supporting FV Flowplayer!
Martin
11 years ago in reply to: internet explorer 8Hello Carl,
1) could you please post your video file link here? We will keep this thread private.
2) could you please check if your template uses the html5.js script? FV Flowplayer works with HTML5 video tags and old IE browsers just remove these tags, so that script is necessary. It’s a part of every modern WordPress template.
We are upgrading our template checker on the FV Flowplayer settings screen to detect this and recommend the solution.
Thanks,
MartinHello Gregory,
1) Please let us know if your video is slow to start, it doesn’t open anymore. If it is, then our video checker is right and you should fix the video. Otherwise we will adjust our checker (we are currently re-working it).
2) Rotating of the video is not supported, but you can try it in CSS (version 3 should work with that). Let us know how it goes!
Thanks,
Martin11 years ago in reply to: Problems with custom scriptHello Wendy,
I had a look and you are actually trying to init the player by inline JavaScript. Using inline JavaScript slows down your site and makes it hard to use minify.
If you fix your issue with that script, it will show the play button just fine. If you order our pro support, we will be happy to provide more help right on the site, or perhaps incorporate a “compatibility” setting for FV Flowplayer where it would load in header.
Thanks,
Martin11 years ago in reply to: Problems with custom scriptHello Wendy,
the FV Flowplayer JS now loads in the site footer as 99% of websites benefit from that. This change was mentioned in change log, but next time we will put up a better warning for admins.
Can you make sure your script gets loaded in the wp_footer action hook or simply in footer.php file below wp_footer()? You can get the idea by reading the following: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/api-programming#how-to
Thanks,
Martin11 years ago in reply to: hide the controlbarHello Shamule,
yes, you can put it into your template’s style.css file. If you have some basic CSS and WordPress skills it won’t be a problem.
Also make sure you check our change log every time there is a new version to see if there is a configuration option added for this.
Please let us know if there is anything else.
Thanks,
MartinHello Dale,
thank you for interest in our plugin.
I see what you mean although the above video plays for me in full length.
We are working on this feature. The first version will:
1) Require that you upload two videos – teaser and the full length video.
2) Require that you put in your own membership code into the popup box. Then after the users pay and log in, our plugin will know if needs to show the full video for the members.Have you picked your membership plugin yet? We have good experience with s2Member.
Thanks,
Martin11 years ago in reply to: hide the controlbarHello Shamule,
you can accomplish this by using following CSS:
.flowplayer .fp-controls, .flowplayer .fp-time {
display: none;
}You can add your post ID to CSS selector to restrict it just to a single post.
This might be an useful option though, we will discuss it in our team.
Thanks,
MartinHello Keith,
we are planning to improve the integration, however Vimeo will come first. Also – removing Youtube logo would be against their ToS.
Thanks,
Martin11 years ago in reply to: Ad options for YouTube and Vimeo VideosHello Filip,
the Vimeo integration is in beta stage.
VAST pre-rolls (I guess that’s what you are looking for) are also in beta stage, but the problem is that only few ad providers provide HTML5 VAST ads, so there is more work to be done.
Please let us know if you are interested, who your ad provider is and we can have a look.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
perhaps the internet is not ready for HTML5 video ads yet.
It’s confusing and disappointing that a lot of providers (like SpotXchange) provide HTML5 video ads in their demo but then don’t have really serve such ads.s.
We looked into CompanionAds, no matter if they are images or Flash (as that would be a simple Flash SWF which can be inserted and displayed) but it turns out these are empty quite often too – like in your case.
Google provides these ads, but only to big customers – Google AdSense for video requires “greater than 40% video content with over 2 million video impressions monthly.” — https://support.google.com/adsense/answer/1705822?hl=en
Thanks,
Martin11 years ago in reply to: autoplayHello Karla,
our plugin will work fine with Vimeo plus.
We work on pre-roll ads too – problem is that most of the ad companies wrap a Flash VPAID ad inside of it and then it’s hard to serve into a HTML5 player. Or they only have a few of ads with HTML5 video. If you could check if your ad provider has enough ads without VPAID, that would be useful.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
HTML5 video is still relatively new, so it makes sense that not all companies are ready for it.
Could you please ask you ad provider how many (%) of their ads are provided in HTML5 video formats?
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
your original link still gives a VPAID ad and empty companion ads: http://ad4.liverail.com/?LR_PUBLISHER_ID=ID&LR_SCHEMA=vast2-vpaid&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
However changing LR_SCHEMA to vast2 seems to help: http://ad4.liverail.com/?LR_PUBLISHER_ID=18690&LR_SCHEMA=vast2&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
That gives the video ad in MP4, WEBM, FLV and other formats, which is great for HTML5. If you ad provider is able to serve ads in this format, then that’s great.
Is there any way we can specify the visitor IP in your URL? The thing is that the ads are requested using Ajax and we need to be able to specify the original user location using some parameter in the URL. Could you please ask your provider about that?
Thanks,
Martin11 years ago in reply to: autoplayHello Karla,
our public version of the plugin currently only provides a basic integration, like you can see.
Our beta Pro version works with Vimeo videos – it allows you to play the Vimeo videos without showing the Vimeo interface. However any playlist built from the Vimeo videos doesn’t work reliably on iPad with iOS 5. So we have some testing to do and it would be great if you could test it on your Vimeo videos.
If you buy our license, then we can send you our beta version with better Vimeo integration: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/download
Thanks,
Martin11 years ago in reply to: When will Foliopress be available for IE?Hello Kamal,
thank you for reporting back, we will put that up into some notice when using IE 11.
Thanks,
Martin11 years ago in reply to: When will Foliopress be available for IE?Hello Kamal,
please try to switch to IE 9 document mode (hit F12 key and then go to last tab, where you will find “Document Mode”) and see if that helps.
The problem with IE 11 is that it doesn’t report as Internet Explorer anymore, so we can’t even show the incompatibility warning to you. Microsoft claims that it’s compatible with Gecko and Webkit, but it is not.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
thank you for the link, however both the LinearAd and CompanionAd are empty, so there is nothing to serve and that makes testing impossible.
Is the ad serving domain restricted? Could you please allow foliovision.com for it?
Are you using your own publisher ID? Is there any sample ID which we can use for testing which would show some sample ads all the time?
Thanks,
Martin11 years ago in reply to: DAP (digital access pass) membership pluginHello Dirk,
please post your [fvplayer] shortcode where you use your protected splash image, so we can see how it looks like and perhaps we will be able to make a suggestion.
Thanks,
Martin11 years ago in reply to: Play Private MP3 Audio files from Amazon S3Hello yohi,
here’s a beta version of FV Flowplayer 2.2 which has support for Amazon S3 protected audio files: http://foliovision.com/downloads/fv-wordpress-flowplayer-2.2b.zip
If you could install it and let us know if it works with your audio files, that would be great.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
we are looking into VPAID.
Your ad tag also features a CompanionAd (non-video ad which appears below the video or inside of it). It’s empty though. We currently are able to work with these CompanionAds as long as they contact an image (StaticResource).
Unfortunately the tag which you sent to us contains only empty CompanionAd, so we can’t be sure if your ad company works with these or not. So if you could check on that would be great.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
allowing multiple ad sources in on our list of things to do.
Unfortunately your ad code provides VPAID ad right now – that means it’s in Flash format. Can you change the parameters so that it serves HTML5 video formats instead? So far we only worked with the HTML5 compatible VAST ads.
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
you can post it to the forums as I’m not publishing this thread. Or you can send it to support@foliovision.com
Thanks,
Martin11 years ago in reply to: vast/vpaid ad tagsHello Evan,
our VAST plugin is currently in beta testing.
If you are interested in serving VAST ads with FV Flowplayer, could you please send us your VAST URL so we can test your ads first?
Thanks,
MartinHello Timothy,
1) I checked your video on our test site and video checker is not reporting any issue for it, saying “Video OK”.
However it might not be so simple:
2) Now that you mentioned that it’s just in first couple of seconds, I’m noticing it too. It’s probably caused by poor video performance of Firefox on Mac. Safari plays the video much smoother, although in this case (MP4 video) Firefox on Mac can only play the video using Flash and Safari uses HTML5.
What you can try it to re-encode the video in Handbrake. For instructions, tips, and screenshots check our encoding article. That will make sure the right buffering and H.264 profile settings are used making the video more compatible.
3) I would suggest that you make sure your Flash plugin on that computer is up to date. Are you using any slow extensions on that Firefox? The Flash warning appears when the player is slow to load to detect the Flash failure and that can be caused by other aspects too. The more difficult solution is to also provide the video in WebM format so that Firefox on Mac can play it in HTML5 (use Fireogg of Miro Video Converter).
Thanks,
MartinHello Timothy,
1) Video checker reporting “null” – your PHP is set with display_errors to “On”. That might be causing the issue if some plugin shows some warning in the Ajax output. We are currently re-working the video checker, so this kind of issues will be solved in one of the next releases.
2) Regarding the jerky/laggy playback – please let us know what browser version on what OS you used and it you had Flash installed.
3) Regarding “Adobe Flash is disabled for this page, click player area to enable.” error message – how long did it take for the page and FV Flowplayer to load?
Thanks,
Martin11 years ago in reply to: Play Private MP3 Audio files from Amazon S3Hello Timothy,
does your template offer an option to disable the fitVids script which is included in it?
This script tries to make FV Flowplayer responsive and it already is responsive. So that causes the issues you are seeing. It affects only the Flash player. As your video is MP4, it plays in Flash on Firefox on Mac. It works on Windows.
Please let us know how it goes.
Thanks,
Martin11 years ago in reply to: Play Private MP3 Audio files from Amazon S3Hello yohi,
thank you for reporting this, we will need to add a bit of code next week to make sure audio files are supported as well.
For now you will have to allow public to access your audio files on your Amazon S3 account.
Thanks,
Martin11 years ago in reply to: Redirect functionHello purelife8899,
could you please let us know which exact popup blocker are you using?
We are currently having a problem with Safari too, we are working on resolving this.
Thanks,
Martin11 years ago in reply to: Videos not loading on IE11 and Windows 7Hello Matthew,
I’m glad we were able to figure out the encoding issue, I’ll update the documentation.
I was not however able to reproduce the issue with missing fv_flowplayer_browser_ie script. It should be used unless you are defaulting to Flash and you are not. It’s not so important if all your video mime types are correct and there are not encoding issue like this though.
Thanks,
Martin11 years ago in reply to: Videos not loading on IE11 and Windows 7Hello Matthew,
any of these should be fine – as long as you don’t use the “Auto passthrough” which basically does nothing to the audio stream.
Thanks,
Martin11 years ago in reply to: Videos not loading on IE11 and Windows 7Hello Matthew,
2) Actually this works. IE11 uses Flash when it’s told to do so.
3) If this code wouldn’t be missing, the videos would play for IE users with Flash, so please let us know about that.
Thanks,
Martin11 years ago in reply to: Videos not loading on IE11 and Windows 7Hello Matthew,
this appears to be a co-incidence of multiple factors. As you are our licensed user, I had a closer look:
1) Encoding issue – it appears you had Audio Codec set to “Auto Passthrough” in Handbrake when you did the video encoding. Change this to “AAC (CoreAudio)”. Because the audio stream in the video was not re-encoded by Handbrake the video doesn’t play for us in IE9 and IE11.
Currently the audio codec field in our video checker is empty and it should say “ISO/IEC 14496-3 AAC”. Using “AAC (CoreAudio)” will help with that.
2) Flash issue – by default we set IE to prefer Flash if it’s installed. However this doesn’t seem to work for IE11 (I’m doing a bit more testing on this).
3) Please let us know what Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Default you have enabled and what shortcode you are using for this video. I’m not seeing our code which causes IE to prefer Flash in your site HTML.
Thanks,
MartinHello Dmitry,
that’s a weird error, could you please:
1) Post your shortcode here
2) Does your page seem to be slow to load?
3) Check if you are using any Flash blocker (Firefox addon)
4) Check for any JavaScript errors (guide)I assume you are still on Firefox 26.0 on Mac OS X Lion 10.7.5 (11G63).
Thanks,
MartinHello Matthew,
thank you for reporting back! Please let us know if you stumble upon anything weird again.
Thanks,
MartinHello purelife8899,
we will be adding this feature in one of the next version.
If this feature is important for your work, we would be happy to prioritize the development if you buy our license or order a pro support request .
Thanks,
MartinHello purelife8899,
thank you for your interest in our plugin!
Currently there is no nice way of doing this, but thank you for the suggestion. If you are a programmer, you could filter on the_content filter and insert your HTML with captions into the <div class=’fp-playlist-external…</div> element, but that would be tricky.
Thanks,
MartinHello Dmitry,
you need to check the browser’s web developer tools to check if there is an object or video tag during the playback.
The Safari issue is strange. Can you check if it still happens after restarting your computer? I have version 7.0.1 on Mac OS X 10.9.1 and it sometimes crashes on some random website for no reason and then refuses to start again unless I restart.
We just released FV Flowplayer 2.1.51 with updated core, perhaps that will help.
Thanks,
Martin11 years ago in reply to: Videos Don’t Load On Mobile DevicesHello TJ,
you are right. The solution is also in the above thread in this post. If you use that field for mobile video, you will be able to add in lower quality video for mobile users. It will still take you some time to do these mobile versions of your videos though. We are checking how we can put in a warning for users if the video is too big for their mobile.
Thanks,
Martin11 years ago in reply to: How to remove commercial logoHello Eileen,
sorry about the inconvenience.
You can either remove the plugin and then re-install it. You won’t have to re-upload any of your videos or re-enter any of the settings. The plugin should ask you about updating the license, you need to accept that.
Or you can visit your account at http://foliovision.com/edit to get the updated set of license keys (they were not showing up the up-to-date version, but that’s fixed now).
Thanks,
MartinHello Dmitry,
your issue with playback in Firefox on Mac is very strange. Have you tried clearing the browser cache? Have you tried adding engine=”flash” to the shortcode to see if forcing flash will help the issue (remember to remove it afterwards as browsers benefit from HTML5 playback)? Are you getting the same issue with video on our homepage? http://foliovision.com
Thanks,
Martin11 years ago in reply to: Videos Don’t Load On Mobile DevicesHello TJ,
could you please let us know what Handbrake settings did you used? What video resolution are you using?
Older iPhones have a problem with videos above 640x480px, as described in thread html5: Video file not found on iOS.
Thanks,
MartinHello Dmitry,
could you please be more specific about the issues in FireFox on Mac? What plugin version are you using?
Could you please paste in the exact warning from IE? What version are you using? There might be some error in some other JavaScript which is only fatal to IE.
If you need to get this resolved quickly and right on your site, we are happy to help, just order our pro support.
Thanks,
MartinHello rolu,
the warnings about layerslider.kreaturamedia.jquery.js and jquerytransit.js are not important. We are working on a better way of checking for JavaScript/jQuery errors in our plugin, that will prevent any false alarms like this, although these are not really alarms but rather warnings about things to check if something doesn’t work.
Can you double check that jquery.js loads before fv-flowplayer-min.js? Because in the template checker output above it says the opposite – see the line numbers.
Or are you using any minify/combine JS plugin? Are there any hard-coded references for jQuery (without using WP API – wp_enqueue_script())? This looks a bit suspicious. If you need this resolved quickly and right on your site, we will be happy to help you if you order our pro support.
Thanks,
MartinHello rolu,
just check if your jQuery library is loaded before fv-flowplayer.min.js. Also check if you are not using two jQuery libraries at the same time.
Following the step 4. here should help too: foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/installation
Thanks,
MartinHello fmastro,
you can use the trial version to fix your mistakes and then be more careful the next time you upload the new videos. Once you set the mimetypes properly, you don’t need the application anymore.
Thanks,
Martin11 years ago in reply to: How to create a video lightboxHello Kemal,
we are a bit behind on our schedule on this. The complication is that we want to find an existing lightbox plugin for WordPress which would work with our FV Flowplayer plugin, so there would be a single library for lightbox effect instead of two.
If this feature is important for your work, we can accelerate the development if you can purchase our pro plugin support or our FV Flowplayer license: http://foliovision.com/wordpress/pro-install
Thanks,
Martin12 years ago in reply to: Skins Cue Points and Slow MotionHello Nicole,
1. the player skin color can be customized in Settings -> FV WordPress Flowplayer -> Player Skin. We are working on adding checkboxes for all the player buttons and also support for custom skins. Right now you can only override the existing CSS.
2. You can let your client enter the information as custom fields and then output the required shortcode and run do_shortcode() on it.
Thanks,
Martin12 years ago in reply to: Skins Cue Points and Slow MotionHello Nicole,
currently Cuepoints need to be added into out interface. The only way is to use the fv_flowplayer_attributes filter and add in data-cuepoints with value like “[1.5, 2, 3, 10]”
Then using the cuepoint JavaScript event, you can hook in any action.
You can read more about the filters and event in our API documentation.
Slow Motion is an option of HTML5 players in some browsers. Normal its available in the right click contextual menu, but that has changed in core Flowplayer recently. You can use Shift + left or right arrow key to slow down or speed up the video.
Thanks,
MartinHello Matthew,
if you suspect that latest Firefox update fixed the bug, it would be great if you could test that and report back. You can see the releases here: http://www.mozilla.org/en-US/firefox/releases/
Thanks,
MartinHello Matthew,
1. could you also check other browsers in Windows 8, like Internet Explorer and Chrome? That would be helpful. It might be a Firefox bug.
2. Does it also happen on Youtube or Vimeo? These might actually use Flash for the playback, so you might not notice the issue.
3. You can try to add engine=”flash” to the shortcode and see if that helps with your issue.
If all 3 of these turn out positive, then it would be a bug in Firefox Windows 8 HTML5 engine.
Thanks,
Martin12 years ago in reply to: invalid security token with Jetpack commentsHello Matt,
this has been fixed, fix will go out in next release of FV Antispam.
Thanks,
MartinHello Emptymind,
if you want to protect your videos from hotlinking, the you will have to wait until we add download protections for Cloudfront.
Thanks,
Martin12 years ago in reply to: convert video shortcode to fvplayerHello Alec,
we actually don’t support the standard [video] shortcode, but we should work on adding it as an option.
Thanks,
Martin12 years ago in reply to: HTML5 Video File Not Found in IEHello Leslie,
you should check if your inserted the [fvplayer…] shortcode into some tag by accident. It should be on a new line to prevent issues like this. If you find the tag which is causing this, we can probably check for it and remove it by our plugin and make it more resilient that way.
You can also run a validator on your HTML to find issues like this.
Your htaccess has no effect on the Amazon S3 videos. Your “video/mp4” mime type is the correct one.
Thanks,
MartinHello Matthew,
thank you for the interesting report.
Did you tried to removed the “Default communication device” flag from your other sound device and see if that help? Perhaps Flowplayer goes through the “Default communication device” instead of “Default Device”.
Thanks
MartinHello Emptymind,
we updated our Amazon S3 guide with the RTMP instructions: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#rtmp
Unfortunately the video files need “Everbody” to have Open/View permissions (see step 7. in the “Setting up CloudFront distribution – RTMP” section of the document).
RTMP works over the CloudFront distribution which is different from Amazon S3. It requires a different set of access keys. Including this feature is on our list.
Thanks,
Martin12 years ago in reply to: admin video issuesHello David,
these video warnings are for logged in admins only. That’s why it says: “Admin: Video Issues”. There is also a tooltip on the whole video checker box which says “This not shows up to logged-in admins only”, to avoid confusion.
Let us know if there is any specific message about your video which concerns you.
Reading FAQ will give you a good start too.
Thanks,
Martin12 years ago in reply to: PLS and M3U radio playlistsHello Britt,
looking at your playlist file (as your used the video checker to report your issue) – you can open it, extract the individual audio track and put it into our player. Since it has no file extension, you will need to add it with “#.mp3” at the end, like this:
[fvplayer src='http://pubint.ic.{your stream domain}.net/stream/pubint_kbut#.mp3']
That will play just fine and will work if the playlist only has one item which you need to play.
Thanks,
Martin12 years ago in reply to: html5: Video file not found on iOSHello Matthew,
the problem of doing such check is that browser doesn’t know the video dimensions until the video is ready to play. And it won’t get that far on old iPhone as it fails prior to that. So the only option would be to cache the video size, same as our video checker works.
Thanks,
Martin12 years ago in reply to: html5: Video file not found on iOSHello Matthew,
interesting, I found out about the same issue above.
What you can do is to use “mobile video” field of our plugin. Enable it in Settings -> FV WordPress Flowplayer -> Post Interface Options. Then in the shortcode editor you will get a special field for mobile video.
That video will be served for each device with screen width lower than on equal to 320px and height lower than on equal to 480px. So you can test that out on desktop too by sizing down the browser window. This is done in JavaScript, so you don’t have to worry about WordPress page cache.
Even if the later iPhones’ screen is in reality 640x960px, it’s true size is calculated as 320x480px as it’s the so called “retina” display.
Thanks,
Martin12 years ago in reply to: html5: Video file not found on iOSHello Matthew,
could you please let us know what your user agent is for these iPhone 3GS phones? I posted the instructions above.
The thing is that iPhone 3GS might be using either iOS 3 or iOS 4, both are quite old now. That leads us to some recommended encoding settings for these devices – I read that iOS on older iPhones for older devices has a resolution limit of 640×480. Also, what .h264 profile did you used? You might need to use baseline profile.
However our ultimate goal is to detect the user agent/connection bandwidth combination and allow you to set a different file for mobile/low-bandwidth devices and for the rest. That way the videos would be fast even on mobile devices with slow connection.
Thanks,
Martin12 years ago in reply to: html5: Video file not found on iOSHello Matt,
if you could report the broken/weird MP4 files from the screen recording application, that would be great.
Thank you for reporting back!
Martin
12 years ago in reply to: html5: Video file not found on iOSHello Matthew,
as you are our licensed user, we tested the videos on your site right away.
The /windows-8-tutorial and also /windows-tutorial05 both play fine on both iPhone (iOS 6.1.3) and iPad (iOS 5.1.1)
Please visit this site and copy over the “Your User Agent String is:” information here: http://whatsmyuseragent.com
1) Have you checked some other videos or is it just /windows-8-tutorial ?
2) Are you logged in or logged out when this happens?
3) What happens if you open the video URL directly in the iPhone (you would have to copy it from post editing)?Thanks,
Martin12 years ago in reply to: html5: Video file not found on iOSHello Matthew,
we are checking your issue.
We noticed that your forum submissions failed – we are working on fixing that too. Sorry about the inconvenience.
Thanks,
Martin12 years ago in reply to: adsense with fv playerHello gioghy,
if you have Google AdSense approved for your site, it will work in FV Flowplayer too. You can stick it into the global Ad field and it will show up. Just make sure you also enter its dimensions.
We want to make this easier (so you could just enter your AdSense ad slot ID and it would work) and double check all the Google AdSense serving rules to make sure we don’t break any of these.
Thanks,
MartinHello Trish,
sorry about that, I see the problem now. You are probably using WP_DEBUG or your have PHP warnings enabled on your server if you see this.
Unfortunately I won’t be able to release the new version today, so if you need a fix, just replace lines like this in controller/frontend.php:
From:
wp_localize_script( 'flowplayer', 'fv_flowplayer_safety_resize_do', true );
To:
wp_localize_script( 'flowplayer', 'fv_flowplayer_safety_resize_do', array(true) );
From:
wp_localize_script( 'flowplayer', 'fv_flowplayer_admin_input', true );
To:
wp_localize_script( 'flowplayer', 'fv_flowplayer_admin_input', array(true) );
You can also see it here on Github: https://github.com/foliovision/fv-wordpress-flowplayer/commit/67acb20d10616ff1c56dcdd977fc374e2e0b3182
The side effects would relate to admin video checker and videos placed into elements with zero dimensions.
Thanks,
MartinPS: I noticed that somebody was trying to submit this same issue to our forums but the forums crashed and the message didn’t get through. If it was you, then we are sorry about the inconvenience and thank you once again for your extra effort on reporting this!
12 years ago in reply to: How to change path to ffmpeg?Hello Eugenia,
FV Flowplayer doesn’t use ffmpeg. Are you sure your question in related to our plugin?
Please let us know what issue with FV Flowplayer you are having.
Thanks,
Martin12 years ago in reply to: Change commercial logoHello Marius,
sorry about the delayed reply.
FV Flowplayer license is different that Flowplayer license. Do you have license for version 3 or version 5?
It is a bit confusing. Here‘s how it works:
- The core code is the same but we‘ve built a lot more features into our WordPress version.
- We have a platform license for WordPress for our commercial version.
- Flowplayer.org does not accept our licenses: in return we do not accept their licenses.
Originally I thought the licenses should be cross-compatible but now I accept that it‘s actually better that our license is separate. On the other hand as a licensed user, it isn‘t very good. And I‘m an end user of a lot of software myself and know what it‘s like.
So you can switch to our license. Our cross-grade offer is 50% off of full price or we let you upgrade to the next version as if you owned one of our licenses (i.e. you could move to a 5 domain license for $120). Upgrading a single domain license would be $47.
Our player is really the best for WordPress and it‘s the focus of our business now so lots more great features are coming (check the development logs to see the pace). Our support is really good (you can see the quality in the forum and our license holders get private email support too). We would be honoured to have you onboard as a supporter.
You can order the cross-grade license here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/crossgrade
Thanks for trying FV plugins!
Martin
12 years ago in reply to: Making canvas background transparentHello Peter,
please start by telling us which version of FV Flowplayer plugin are you using.
Thanks,
Martin12 years ago in reply to: Flowerplayer API js hooks don’t seem to workHello Anthony,
thank you for the interesting question.
We actually had to get rid of the fv_flowplayer_scripts plugin hook. Only that way we can make sure they plugin works with aggressive minify techniques of deferring any script loading into footer.
Please just hook into wp_footer to output your custom scripts.
As for your jQuery selector – can’t you just use jQuery(‘.flowplayer’) ? That would work just fine for every player. If you only want to target some players, use jQuery(‘#post-{fill in post_id here} .flowplayer’) or only output the wp_footer script on certain pages.
We want to add cuepoint support into interface, but basically you can add these into the Flowplayer div:
data-cuepoints=”[5, 10, 15]”
Just add data-cuepoints as new key into the input array of fv_flowplayer_attributes WordPress filter, sample code is here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/api-programming
Thanks,
Martin12 years ago in reply to: iframeHello Cornelia,
thank you for the interesting question. Currently there is no iframe embedding available, but we want to work on it to allow embedding of videos into emails. We are working on other issues right now, so I can’t give you exact ETA right now.
We will check out if we can make the splash image appear when using the script embed code.
Thanks,
Martin12 years ago in reply to: Problems with minify in footerHi Sergio,
1) We fixed the problem with logo. It was related to the issue with minify.
2) We also removed any jQuery() or flowplayer JavaScript references from the site HTML. It’s all done via wp_localize_script() now, like your minify experts recommend. Now there should be no more issues.
Please download the ZIP file here and then install: https://wordpress.org/plugins/fv-wordpress-flowplayer/
Thanks,
Martin12 years ago in reply to: Problems with minify in footerHi Sergio,
as our licensed user, I checked your site.
I see an error on your JavaScript console: “TypeError: window.initFlowplayer is not a function”
The function is called from within this JS file: https://….cloudfront.net/…//cdn.foliovision.com/fv-flowplayer.min.defer.js?v=2
It appears you are using some complex minify solution. That’s probably breaking it. Please let us know what exactly you use and then we can come up with some recommendation.
But in general – flowplayer.conf JavaScript gets adjusted in wp_footer hook with priority 100, that means after all scripts have been loaded (footer JavaScript gets outputted with priority 10).
However I see that we can improve this by using wp_localize_script() – standard WordPress API function. The problem is that we need to write directly into flowplayer object, but I now realize we can merge the localized variables into that. We can improve that and it should help, but I’m not exactly sure what you are trying to achieve here. If somebody is helping with your customized Minify, could you please confirm with them if wp_localize_script() will help?
Making the web work for you,
Martin
12 years ago in reply to: invalid security token with Jetpack commentsHello Matt,
I tried that out on our test site.
It doesn’t appear to be FV Flowplayer. However de-activating FV Antispam seemed to help, so there must be some problem there.
JetPack replaces the commenting system, so you probably don’t need FV Antispam with it, unless you have some Filled in forms which it also protects.
Thanks,
Martin12 years ago in reply to: Quality SwitchesHello Steve,
only the plugin files will be removed, you can confirm that by clicking “Click to view entire list of files which will be deleted” before deleting the plugin.
This is not us, it’s the standard WordPress procedure. Although I’ve seen some plugins remove their configuration during the deactivation process (or at least they used to).
Thanks,
Martin12 years ago in reply to: Quality SwitchesHello Steve,
it should work with HLS and RTMP. However I found the problem which caused your issues.
M3U8 was not put into the playlist properly. I fixed the mistake and rolled out the update onto WordPress.org, however without increasing the version number (as they don’t like if we have new updated too often).
To apply the update, first deactivate the plugin, then delete it and then install again. All your videos will be there, all the settings preserved, but you will get the fix.
Please let us know if it helps. You won’t have to re-do any of the playlist, just check if they work.
Thanks,
Martin12 years ago in reply to: Quality SwitchesHello Steve,
actually the mobile video feature won’t work with the playlists right now. Sorry about not realising that. I put in a note into the interface about this.
This is something we need to add – quality switching, best if it can happen while playing and if it can detect what internet connection are you on and pick the right bandwidth for the video. The biggest issue is the user interface, as it’s a lot of URLs to enter.
However HLS format supports various bitrate streams on its own. So your video provider should be able to create a HLS for you which will already have the different quality versions in it. We haven’t fully tested that though.
Thanks,
MartinHey Alec and Martin.. thanks you guys def have excellent support!!
So as I said in our last email I have re encoded our video as one piece so there are no more chapters.
I have links to different quality versions of the video in our site. Our HD-LOW versions use the RTMP and HLS urls and works fine. But I was trying to setup my mobile version using HLS and RTSP but I cant get them to work together in one player.. is that possible? I tried it with HLS in video input then mobile input with RTSP in video then mobile but both cant work together. Is there a way to get them to work together or will I need to create 2 links one to Android and one to IOS? I would rather have one link to mobile that could play both RTSP and HLS
HD 1280×720 RTMP/HLS
High 720×400 RTMP/HLS
Med 640×368 RTMP/HLS
Low 480×270 RTMP/HLS
tried this
*Mobile 320×180 HLS/RTSP* – different configs and doesnt work?
or can I only do this?
Android 320×180 RTSP
IOS 320×180 HLSthanks guys I just need to get this site open then I will work on re encoding with keyframes and do one version with variable bitrate stream
Thanks for the awesome support
SteveHello Steve,
to update the thread:
1) The playlists were improved, now you can enter all the formats for all the playlist items – including RTMP paths.
3) We will put in a RTSP fall back for the devices where it fits.
4) We are working on the lightbox.
Thanks,
MartinHello Wendy,
sorry about the delay, we put in the playlist improvements too. The version 2.1.48 is out and it should not have any more ghost RTMP connections.
Thanks,
Martin12 years ago in reply to: black line after playing video in ios safariHello Smith234,
we released the new version just now. It was delayed because of our improvements of the playlist system and interface.
Could you please let us know if it helped with your issue?
Tho get the playlist items on the right side, you can try to set the player alignment to left (either CSS or enable “Align” in Settings -> FV WordPress Flowplayer -> Post Interface Options), set it width to something lower than the content width and then the playlist items should show up there. It’s really just a matter of CSS, but we could include this as a preset as it’s attractive.
Thanks,
Martin