• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Video does not play in Firefox, Controls issue in other browsers

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Video does not play in Firefox, Controls issue in other browsers

  • nize 12 years ago

    I updated the wordpress plugin to the recent HTML5-version and am facing issues right now:

    The Video does NOT play in Firefox (neither autoplay is activated nor its deactivated)! Also no fallback here!

    It does play in Chrome & IE when autoplay is activated! But there is no play button one could press! So autoplay is the only option here.

    There are also no controls in all browsers!

    Is there any chance to downgrade to the older version?

Viewing 25 replies - 1 through 25 (of 25 total)
  • Sozo 12 years ago

    I’m having lots of problems too. I can’t insert any videos now into any post. Videos don’t play properly on iOS devices, there is BRANDING on a product that claims to be branding free.

    I would like to downgrade too.

    nize 12 years ago

    I did the downgrade now!
    Luckily the old versions are still available here: http://wordpress.org/extend/plugins/fv-wordpress-flowplayer/developers/

    Sozo 12 years ago

    I downgraded too, thankfully. I can’t believe they would release something with so many problems.

    Adding insult to injury, I sent an email letting them know how disappointed I was with the update and how I didn’t appreciate them adding branding to then require us to pay to remove it. Which I would have done, but they should have told us before we upgraded. Anyway, I got a very rude and sarcastic message in return that basically told me to stop bitching and to wipe my tears and downgrade if I wasn’t happy.

    I couldn’t believe how rude and absolutely disrespectful the email was. They certainly won’t be getting any of my money or business in the future.

    chanell 12 years ago

    Their support is terrible. I’m so happy I found this post because I have been looking for the downgrade too. Support did absolutely nothing to help.

    nize 12 years ago

    ;-)
    Fine, so I’m not the idiot who did anything wrong with the new version…

    Let this post be a warning sign for others – !! Do not upgrade if the bugs are not fixed! Do not Use v. 2.1 of the player script !!

    Alec Kinnear 12 years ago
    Avatar photo

    Hi Nize,

    I’m sorry you are having issues with FV Flowplayer 5. If you could send us a sample page we’d be happy to take a look.

    If you’d like to revert to the most recent version, you can download it here.

    For your future reference, all previous versions of all WordPress plugins are available under the Developer tab.

    Making the web work for you, Alec

    Martin 12 years ago

    Hello Nize,

    you mentioned there is no play button – could you please check if you are not using white background? Just try to change the “canvas” color in Settings –> FV WordPress Flowplayer to black and see if that helps.

    The problem is that the new Flowplayer icon is white and so it’s not visible on white background.

    We haven’t noticed any issues with Firefox or with missing controls.

    Thanks,
    Martin

    nize 12 years ago

    I checked that. No, the canvas is not white. I changed it to various colours but it didn’t help – actually nothing helped!

    nize 12 years ago

    I checked that. No, the canvas is not white. I changed it to various colours but it didn’t help – actually nothing helped!

    Well, I downgraded in the meantime and the old version is fine again! That’s enough for me! Seems that the time has not come for HTML5 yet.

    nize 12 years ago

    I checked that. No, the canvas is not white. I changed it to various colours but it didn’t help – actually nothing helped!

    admin 12 years ago

    same problem here with the latest plugin

    see >> darkspeed.com/op/temp/

    Alec Kinnear 12 years ago
    Avatar photo

    Hi Nize,

    I have trouble believing that nothing happened when you changed the canvas background. Moreover, the player does work in Firefox. It looks like there is an issue with your videos or with your install.

    If you would like to contact us privately we would be happy to test FV Flowplayer 5 on your servers.

    Tyr 12 years ago

    Yes this update has destroyed all the videos on my site, as stated above no control bars, all my mp4 files auto load even though it is turned off, after it stops no play button or anything the videos will not even play, using divx web player, VLC player noda total devastation

    nize 12 years ago

    Well, I changed it but nothing happened, that just happened. Install happened normaly and automatically within wordpress. Videos are fine, right codec, and do work perfectly now in the old version again.

    Thanks for your offer, but I’m happy with the old version for now.

    nize 12 years ago

    Question: Why are no new posts that have been posted shown here?

    Dmitry 11 years ago

    Having issues if FireFox on Mac, and IE (some mistake on line 4 or 5). It’s about 12 to 15 % jf visitors. The rest is nice and smooth, at least this data is with my versions. And I haven’t updated IE for years on my virtualmachine…

    Martin 11 years ago

    Hello Dmitry,

    could you please be more specific about the issues in FireFox on Mac? What plugin version are you using?

    Could you please paste in the exact warning from IE? What version are you using? There might be some error in some other JavaScript which is only fatal to IE.

    If you need to get this resolved quickly and right on your site, we are happy to help, just order our pro support.

    Thanks,
    Martin

    Dmitry 11 years ago

    Hello Martin,

    Firefox 26.0 on Mac OS X Lion 10.7.5 (11G63) – basically video starts to play (autoplay), plays for 15 to 30 seconds, then fades to player background. Sometimes video progress continues, sometimes shutters, sometimes stops.

    Mp4 video encoded with you provisions for best encoding.

    IE doesn’t bother me. As my website isn’t showing on it correctly at all – and I don’t care about it ;). Users of IE not a targeted audience at all ;). Just wanted to share about it. If you will need details I’ll try to replicate.

    Actually found this plugin most cross “browserable”. Grate job! Thanks for fast reply!

    Martin 11 years ago

    Hello Dmitry,

    your issue with playback in Firefox on Mac is very strange. Have you tried clearing the browser cache? Have you tried adding engine=”flash” to the shortcode to see if forcing flash will help the issue (remember to remove it afterwards as browsers benefit from HTML5 playback)? Are you getting the same issue with video on our homepage? http://foliovision.com

    Thanks,
    Martin

    Dmitry 11 years ago

    Hello Martin,

    I fully agree that it is strange! Very!

    Same issue with your homepage.

    engine=”flash”, nor engine=flash either engine=’flash’ didn’t force player to flash. Or maybe it’s wrong to expect flash dialog window by clicking with right button? Anyway, no one of this lines didn’t fix the issue.

    PS: Asked few of my friends on windows to check page on IE – all good ;)

    Dmitry 11 years ago

    Funny thing, Safari started to “quit unexpextadly” on my mbp….

    Martin 11 years ago

    Hello Dmitry,

    you need to check the browser’s web developer tools to check if there is an object or video tag during the playback.

    The Safari issue is strange. Can you check if it still happens after restarting your computer? I have version 7.0.1 on Mac OS X 10.9.1 and it sometimes crashes on some random website for no reason and then refuses to start again unless I restart.

    We just released FV Flowplayer 2.1.51 with updated core, perhaps that will help.

    Thanks,
    Martin

    Dmitry 11 years ago

    Hello Martin,

    Safari is fine after update.

    Firefox gives me this:
    >>Adobe Flash is disabled for this page, click player area to enable.<<
    Time to time. Sometimes plays sound, but don’t play video.

    Core update fixed Safari thought.

    Martin 11 years ago

    Hello Dmitry,

    that’s a weird error, could you please:

    1) Post your shortcode here
    2) Does your page seem to be slow to load?
    3) Check if you are using any Flash blocker (Firefox addon)
    4) Check for any JavaScript errors (guide)

    I assume you are still on Firefox 26.0 on Mac OS X Lion 10.7.5 (11G63).

    Thanks,
    Martin

    Dmitry 11 years ago

    Hello Martin!

    Thanks for attention and help. Don’t know why people said the support is bad. It’s good! Even I’m not a paid user!

    Apparently these were issues with Adobe Flash Player (looks like it was corrupted after fixing permissions). Reinstalled it from scratch yesterday – and woalya – all works! All the problems are gone!

    Safari acting weird, but much better after reinstalling Flash Player. And changing thermal paste in mbp… Need to do it more often. (Video card were overheating a lot)

    Thanks again one more time.

    For future visitors of this topic :
    FV FLOWPLAYER IS THE MOST CROSS BROWSER SOLUTION TO HOST YOUR VIDEOS with WordPress! (I’ve tested many other products) If something doesn’t work – check your setup, system and hardware!

Viewing 25 replies - 1 through 25 (of 25 total)
Reply To: Video does not play in Firefox, Controls issue in other browsers



Please Sign in or Register to upload files.

Related Posts

  1. Firefox Quickfind: Hard to Type an Apostrophe

    Firefox Quickfind: Hard to Type an Apostrophe

  2. FV WordPress Flowplayer is compatible with WordPress 3.0

    FV WordPress Flowplayer is compatible with WordPress 3.0

  3. New Foliopress WYSIWYG version

    New Foliopress WYSIWYG version

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2025 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in .

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!