internet explorer 8

[Solved]

Carl 10 years, 9 months ago

Hi Support,

I am trying to get the video to play in IE8, 9,10, chrom and FF are fine but I also need IE8.

Is the best way to do this is to add another video format like FLV, I am using MP4 at the moment but this doesn’t work. I’m wondering if adding the other formats is a fallback?

Thanks in advance.
Carl

Viewing 5 replies - 1 through 5 (of 5 total)

Martin 11 years ago

Hello Carl,

1) could you please post your video file link here? We will keep this thread private.

2) could you please check if your template uses the html5.js script? FV Flowplayer works with HTML5 video tags and old IE browsers just remove these tags, so that script is necessary. It’s a part of every modern WordPress template.

We are upgrading our template checker on the FV Flowplayer settings screen to detect this and recommend the solution.

Thanks,
Martin

Carl 11 years ago

Hi Martin,

I just paid for support, is it still ok to do this here, i just sent my link there also. Here is the link again,
‘http://www.agilefutureforum.co.uk/tool-kit-business-prioroties/’

Also, im a little lost on the html5.js script – I do know that the template isn’t that old but I also know that it is not HTML5 based.

Do you require my login credentials? And is it safe to do this here?

Thanks Martin
Carl

Martin 11 years ago

Hello Carl,

so this was fixed in our Pro Support – we will include the fix in next plugin version.

Thank you for supporting FV Flowplayer!

Martin

Carl 11 years ago

Hi Martin,

Thanks, do you mean set a “lastpass” account up?

Carl

Carl 11 years ago

Hi Martin,

OK, I have just shared the login information with you, did you get this?

Viewing 5 replies - 1 through 5 (of 5 total)